Forum Replies Created
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Hello Donald,
you are probably only having issues because you are setting the RTMP server URL incorrectly.
I got it working without any problems like this:
[fvplayer src='http://example-video-bucket.s3.amazonaws.com/iins/001-Common-Security-Threats-high.mp4' src1='http://cdn.example.com/dpezet-vod/play/sestore1/dpezet/iins/001-Common-Security-Threats-high.mp4/playlist.m3u8' rtmp="rtmp://cdn.example.com/dpezet-vod/play/" rtmp_path="sestore1/dpezet/iins/001-Common-Security-Threats-high.mp4"]
So our of the full RTMP path of rtmp://cdn.example.com/dpezet-vod/play/sestore1/dpezet/iins/001-Common-Security-Threats-high.mp4 the server connection URL is rtmp://cdn.example.com/dpezet-vod/play/ and sestore1/dpezet/iins/001-Common-Security-Threats-high.mp4 is the file name.
I added more examples into step 3 of our “using RTMP” documentation: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/rtmp-streams
Since RTMP is a proprietary protocol, there appears to be no PHP library available to check if the RTMP is ok or not. That’s why it’s not supported by our video checker.
Please let us know if there is anything else.
Thanks,
Martin
Hello blackmovienetwork,
could you please post the actual [fvplayer] shortcode you are using?
Is the video still not playing, or was it just temporary?
I’m seeing no issues with the codecs used and the video plays for me.
Thanks,
Martin
Hello Peachi,
since your video file is not properly encoded, there is little information about the video codecs included in first 2MB of the video.
I downloaded the video in full length and found out that it’s using yuv420p video codec. While MP4 is the correct file type, it can contain different codecs (encoding) for the video information h264 is the right one to use.
Use a free tool called Handbrake, instructions with screenshots can be found here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding
Thanks,
Martin
Hello smith234,
currently the Youtube support if basic as you can see, but will we work on improving this. Vimeo comes first though. We have a first working beta version already.
Thanks,
Martin
Hello Helen,
I forgot to post the resolution here – it appears that your server is sometimes too slow to respond to our video checker – which results in the error message. We increased the timeout from 5 to 10 seconds.
If you notice your videos slow loading, we suggest that you move to Amazon S3, as it also provides the download restriction required by your membership site. The full step-by-step guide was posted here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/secure-amazon-s3-guide
Thanks,
Martin
Hello Nicole,
no problem, we are thankful for every suggestion. If you found something confusing, or if you have any other questions, please let us know.
Thanks,
Martin
Hello mrmoney,
sorry about the delay.
You can try this piece of JavaScript, just insert it below your embed code:
<script>
var fv_flowplayer_embed_try_autoplay = setInterval( function() {
if( typeof(jQuery('#test').find('.flowplayer').flowplayer) != "undefined" && jQuery('#test').find('.flowplayer').flowplayer().ready ) {
jQuery('#test').find('.flowplayer').flowplayer().play();
clearInterval( fv_flowplayer_embed_try_autoplay );
}
}, 250 );
</script>
If it works for you, it could be added into the embed code box.
Thanks,
Martin
Hello Andrew,
4) regarding your design question – our settings screen offers you options to set the color scheme. We don’t support all the different themes yet. We are working on advanced features like PayWall and these are depending on our template right now.
Thanks,
Martin
Hello Andrew,
1) the html5.js should be put at the start of the <head> section of your site, not at the end of header.php. It should also read “<!–[if lt IE 9]>” in the first line and not just “<!–[if IE]>”. So this was fixed and moved to the right place. Ideally you should also copy it to your theme using FTP and link it from there, just use <?php bloginfo(‘template_directory’); ?>//cdn.foliovision.com/html5.js as the path.
However that didn’t do the trick. The problem is elsewhere.
2) Your tempalte is missing <?php wp_footer(); ?> in the footer.php. That’s why “Check template” button reports: “It appears there are no Flowplayer scripts on your site, your videos might not be playing, please check. Check your header.php file if it contains wp_head() function call!”
We will fix it to also detect issues with wp_footer() – there must be some bug, as this was being detected before.
I put it in and now your video plays. You should be able to enable minify now and see if it work.
3) Also you are using Amazon S3 protected links to limit downloads. However it doesn’t appear that you have the permissions set properly on Amazon S3. I’m able to get to the files even without the access keys. Check step 12. in this guide: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/secure-amazon-s3-guide#upload
Thanks,
Martin
Hello Andrew,
I’m keeping this thread private for now.
Could you please post exact URL where we can see our player failing? There must be some problem with your JavaScript.
First troubleshooting step would be to turn off minify. If that works, we can have a look at what in our plugin is not compatible with your minify. But we don’t use any inline JavaScript or script tags, so it should be clear.
Thanks,
Martin
Hello Andreww,
we will prioritize this feature request, thank you!
Martin
Hello Chan,
thank you for the research and reporting back!
It’s interesting to see that other players have the same problem.
Thanks,
Martin
Hello Filip,
we will be in touch about your VAST ads.
Thanks,
Martin
Hello Donald,
sorry about the delay, we are working on this.
Thanks,
Martin
Hello Chan,
if you mean the table here: http://foliovision.com/ – The table says there is a plugin to play WMV on selected browser. I noticed we said it plays in HTML5 on IE9+, so I fixed that.
Thank you for letting us know.
Martin
Hello Robert,
does that plugin reformat the page content? I suggest you disable it for your wp-admin to prevent and issues.
Thanks,
Martin
Hello Robert,
we found no issues using:
Mac OS X 10.9.1, Chromium 33.0.1711.0 (235307)
Mac OS X 10.9.1, Chrome 33.0.1750.146
Windows 7, Chrome 33.0.1750.146 mThere might be a conflict with some other plugin though. Please check your browser JavaScript console. Here’s a handy guide from WordPress.org about how to check that console in various browsers, just skip right to step 3: http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis And then report back here.
Thanks,
Martin
Hello Chan,
please read about MOV video here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding#flash-only
WMV is a proprietary video format by Microsoft and it’s not HTML5 compatible, so it won’t play.
Thanks,
Martin
Hello bgroves,
thank you for your interest in our plugin.
Please note that it is only supposed to do the redirection if you click a link to your-site.com/feed in your browser. If you open it directly, you should see the feed content. That’s how it works on Feedburner and that is the goal of this plugin.
Perhaps that makes it more clear.
If the above doesn’t work on your site and you want to get this fixed on your site directly, we will be happy to assist – just order our pro support.
Thanks,
Martin
Hello Michael,
could you please check if it also happens if you disable autoplay for the video?
Hello Chan,
as you are also our licensed user, I checked your site, but I’m not seeing the problem. I see a black line on both iPad and Safari on your “…2-23-24…” video, but that’s because your video is 16:9 aspect ratio and you inserted it with 600px width which is not divisible by 16. That creates uneven number and causes these issues. We are still looking how to prevent these.
Thanks,
Martin
Hello Donald,
I see, we are looking into this.
Was that option just showing the video URL? The thing is some browsers might ask uses where to download the file, while some browser might start playing the video. So then the uses have to right click it and select “Save As…”. Could you please let us know how that worked?
Thanks,
Martin
Hello Donald,
I see, we are looking into this.
Thanks,
Martin
Hello Anthony,
you should just ask Wishlist Member if they include old Flowplayer in their plugin and how to disable it. Perhaps it can be unhooked from WP scripts API.
When you check your page HTML source code, do you see the similar flowplayer-3 loading from “http://wishlist-products.s3.amazonaws.com” ?
You can also order our pro support and then we can solve the issue for you right on your website.
Thanks,
Martin
Hello Michael,
I can see it too. It seems to be caused by the same OptimizePress CSS file. I believe I found a fix.
Please reinstall FV Flowplayer from this ZIP file, it’s the latest development version and let us know if it helps: http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.zip
Thanks,
Martin
Hello Donald,
just check Settings -> FV WordPress Flowplayer -> Amazon S3 Protected Content.
Full Amazon S3 setup instructions are here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/secure-amazon-s3-guide You probably done all of that. You can just check the first part “Obtaining the Amazon AWS access credentials” if you need new AWS access credentials.
Thanks,
Martin
Hello Donald,
actually I had a look right now – just install FV Flowplayer from this zip file and it should be fine. We will just need to improve this fix for websites which don’t use wp-content folder, but something else – not your case.
http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.zip
Please let us know how it goes.
Thanks,
Martin
Hello Donald,
so what’s the exact link?
If it’s this one, then I do see the warning in Firefox, but not Chromium/Chrome or Safari: https://edutainmentlive.com/itprotv/account/selection/
Anyway, looks like the CSS loads via HTTP there, so we need to fix that. We will get this fixed on Monday.
Thanks,
Martin
Hello Chan,
have you tried purchasing some video like yours form iTunes and then looking at it what codecs with what bitrate etc. it uses?
Thanks,
Martin
Hello Don,
as you have our license, so we can look at your site directly and make sure our plugin is not causing issues. We have SSL websites too and we haven’t noticed this yet, but there could be a bug in the new stylesheet loading code.
Please post the link to your site where you get the warnings and we will have a look. I was not able to find it just by looking at http://edutainmentlive.com. This forum thread will remain private, so you can post your links without worries.
Thanks,
Martin
Hello Zach,
did you tried to use the “Check template” on the plugin settings screen? What kind of output did you get?
Hello Andrew,
this is something we have to figure out. We follow the best JavaScript practices by putting our scripts in the footer. On the other hand it’s not the most compatible solution if there is some dirty coding like in AWeber’s case. It’s fine 99.9% of the time, but if the inline AWeber code fails to load as their server is down, you get into trouble.
Thanks,
Martin
Hello Kamal,
could you please let us know which exact modules you have activated in JetPack?
Thanks,
Martin
Hello Philip,
we fixed this – if a window popup fails, it opens the link in the same window. Users can still go back to your site by hitting the back button in their browser. If you have a playlist, this triggers only on last video.
This will get to 2.2.2 version, you can get the latest dev version here: http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.zip
Thanks,
Martin
Hello purelife8899,
we fixed this – if a window popup fails, it opens the link in the same window. Users can still go back to your site by hitting the back button in their browser. If you have a playlist, this triggers only on last video.
This will get to 2.2.2 version, you can get the latest dev version here: http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.zip
Thanks,
Martin
Hello Andrew,
indeed, you site hangs on “Loading forms.aweber.com…” for me.
The problem is that this script is inserted in a way that it blocks everything else. All scripts need to be in footer, that’s the best practice. The external ones at the very end.
I tried W3 Total Cache (although we prefer Hyper Cache, read why) and configured it to minify all CSS, and JS. No issues. I added JetPack, no issue wither.
So it must be Aweber as far as I can tell. I suggest you get rid of it for now. Then you can ask support to provide a proper asynchronous loading script which won’t fail like this even when DoS attack is taking place.
People occasionally have issues like this and then they blame our player for not working, so that’s why we put up the admin warning – so you know there is a general JavaScript issue on the site which can run everything.
Thanks,
Martin
Hello Andrew,
the admin warning only shows to admins letting you know that there is an issue.
Could you please let us know what W3TC settings do you use? A screenshot would be great, just send it in as a email reply.
Which version works for you, is it 2.1.52? http://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.2.1.52.zip
Thanks,
Martin
Hello Andrew,
sorry about the inconvenience. Have you tried version 2.2.1? There were issues in the CSS optimization. We also put in the fix for the PHP warning into it just now.
Thanks,
Martin
Hello Chan,
I checked iTunes video specs and it looks really close to what is required by HTML5. So there is hope the same file will work.
We added more instructions to our encoding guide, it’s about audio – pay attention to make sure the audio stream is AAC encoded: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding Also make sure you are using latest version of HandBrake.
I would start at 640px wide h264 Baseline profile 3.0 level video with AAC audio at 128Kbps. Not the best looking, but should be safe. Then you can try to up the resolution to something more decent if required. Please not that old iPhones won’t handle more than 640x480px videos though. That’s why we encourage people to put up mobile versions of their videos: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding#mobile-video
As you are our licensed user, I checked your site and the last video – is really big – almost 4GB. 1 minute of a decent HD video should be at around 10MB, so your 2,5 hours long video should be at 1,5GB.
Do you have a shorter video somewhere so we could check its encoding and compare it to what you get from Handbrake? Can you provide a sample of that too? Perhaps it’s just the audio encoding.
Thanks,
Martin
Hello Ricky,
WordPress won’t keep any ‘ signs in the file URL when you upload it into to Media Library. Also the shortcode parsing doesn’t work with it that well. If you really need it, you can just change splash=’your url’ to splash=”your url”.
We fixed the bug with brackets. It will be out in next release.
Thanks,
Martin
Hi Helen,
I logged in into your site as we still have the access and I could see it too.
There must be some bug, we are investigating.
Thanks,
Martin
Hello Helen,
1) You current license key is different from what you use, please update that. I’m seeing a different one, I’m sure how could that happen.
2) Your .htaccess should be updated on the server where the video is, that means the folder which you see right after you connect via FTP or right in the public_html folder.
However I checked the MP4 file you are using and the mime type appears properly on it. What exact video are you getting that message on?
Thanks,
Martin
Hello Ricky,
could you please post your shortcode here? We won’t publish it, just have a look what’s causing the bug.
Thanks,
Martin
Hello Michael,
1) Black line – I don’t see if on http://…de/fvhome2 Tested on iPad with iOS 5.1.1.
Make sure you close and re-open the browser tab between the tests. Once this iPad bug occurs, it affects the browser for rest of the session. We noticed this bug before, but it was fixed. It had something to do with manipulating the HTML5 tags and some iPads didn’t liked that.
I see no black line on http://….de/fvhome either, that one is an iframe embed of Vimeo provided by our plugin.
2) Vimeo videos – “http://player.vimeo.com/external/1234.hd.mp4?s=…..” is the MP4 path, in that case FV Flowplayer plays the video file. But it you enter the Vimeo URL https://vimeo.com/1234 then it just uses iframe to embed the video. That explains the difference.
3) Autoplay issues – this is not supported by iPad and iPhone, but we will check some JavaScript solution for this for at least iPad. iPhone uses it’s own player, so it may not be possible.
Thanks,
Martin
Hi Michael,
I tested this out and this seems to be caused by one of the OptimizePress CSS files: http://www.auerswald-tutorials.de/wp-content/plugins/optimizePressPlugin/lib/assets/default.min.css?ver=2.1.7.1
Making the web work for you,
Martin
Hello Sam,
so you found “Keywords” in these fields? How could it get there? Did you upgraded any of the plugins lately?
Thanks,
Martin
Hello Kamal,
sorry about the delay, we will have a look.
Thanks,
Martin
Hello Danny,
you can either try to insert a video with the splash image into some post to figure it out or check our documentation: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/user-guide
The above link shows an example: [fvplayer src="http://site.com/videos/video.mp4" splash="http://site.com/videos/video.jpg"]
Thanks,
Martin
Hello Sam,
please let us know if it also happens when you preview one of the default WordPress templates.
Could you please copy content of the FV Simpler SEO box from the page editing here? I mean the content of all the fields in the “FV Simpler SEO” section like on 2nd screenshot here: http://foliovision.com/wordpress/plugins/fv-simpler-seo
Thanks,
Martin
Hello Carl,
so this was fixed in our Pro Support – we will include the fix in next plugin version.
Thank you for supporting FV Flowplayer!
Martin
Hello Carl,
1) could you please post your video file link here? We will keep this thread private.
2) could you please check if your template uses the html5.js script? FV Flowplayer works with HTML5 video tags and old IE browsers just remove these tags, so that script is necessary. It’s a part of every modern WordPress template.
We are upgrading our template checker on the FV Flowplayer settings screen to detect this and recommend the solution.
Thanks,
Martin
Hello Gregory,
1) Please let us know if your video is slow to start, it doesn’t open anymore. If it is, then our video checker is right and you should fix the video. Otherwise we will adjust our checker (we are currently re-working it).
2) Rotating of the video is not supported, but you can try it in CSS (version 3 should work with that). Let us know how it goes!
Thanks,
Martin
Hello Wendy,
I had a look and you are actually trying to init the player by inline JavaScript. Using inline JavaScript slows down your site and makes it hard to use minify.
If you fix your issue with that script, it will show the play button just fine. If you order our pro support, we will be happy to provide more help right on the site, or perhaps incorporate a “compatibility” setting for FV Flowplayer where it would load in header.
Thanks,
Martin
Hello Wendy,
the FV Flowplayer JS now loads in the site footer as 99% of websites benefit from that. This change was mentioned in change log, but next time we will put up a better warning for admins.
Can you make sure your script gets loaded in the wp_footer action hook or simply in footer.php file below wp_footer()? You can get the idea by reading the following: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/api-programming#how-to
Thanks,
Martin
Hello Shamule,
yes, you can put it into your template’s style.css file. If you have some basic CSS and WordPress skills it won’t be a problem.
Also make sure you check our change log every time there is a new version to see if there is a configuration option added for this.
Please let us know if there is anything else.
Thanks,
Martin
Hello Dale,
thank you for interest in our plugin.
I see what you mean although the above video plays for me in full length.
We are working on this feature. The first version will:
1) Require that you upload two videos – teaser and the full length video.
2) Require that you put in your own membership code into the popup box. Then after the users pay and log in, our plugin will know if needs to show the full video for the members.Have you picked your membership plugin yet? We have good experience with s2Member.
Thanks,
Martin
Hello Shamule,
you can accomplish this by using following CSS:
.flowplayer .fp-controls, .flowplayer .fp-time {
display: none;
}You can add your post ID to CSS selector to restrict it just to a single post.
This might be an useful option though, we will discuss it in our team.
Thanks,
Martin
Hello Keith,
we are planning to improve the integration, however Vimeo will come first. Also – removing Youtube logo would be against their ToS.
Thanks,
Martin
Hello Filip,
the Vimeo integration is in beta stage.
VAST pre-rolls (I guess that’s what you are looking for) are also in beta stage, but the problem is that only few ad providers provide HTML5 VAST ads, so there is more work to be done.
Please let us know if you are interested, who your ad provider is and we can have a look.
Thanks,
Martin
Hello Evan,
perhaps the internet is not ready for HTML5 video ads yet.
It’s confusing and disappointing that a lot of providers (like SpotXchange) provide HTML5 video ads in their demo but then don’t have really serve such ads.s.
We looked into CompanionAds, no matter if they are images or Flash (as that would be a simple Flash SWF which can be inserted and displayed) but it turns out these are empty quite often too – like in your case.
Google provides these ads, but only to big customers – Google AdSense for video requires “greater than 40% video content with over 2 million video impressions monthly.” — https://support.google.com/adsense/answer/1705822?hl=en
Thanks,
Martin
Hello Karla,
our plugin will work fine with Vimeo plus.
We work on pre-roll ads too – problem is that most of the ad companies wrap a Flash VPAID ad inside of it and then it’s hard to serve into a HTML5 player. Or they only have a few of ads with HTML5 video. If you could check if your ad provider has enough ads without VPAID, that would be useful.
Thanks,
Martin
Hello Evan,
HTML5 video is still relatively new, so it makes sense that not all companies are ready for it.
Could you please ask you ad provider how many (%) of their ads are provided in HTML5 video formats?
Thanks,
Martin
Hello Evan,
your original link still gives a VPAID ad and empty companion ads: http://ad4.liverail.com/?LR_PUBLISHER_ID=ID&LR_SCHEMA=vast2-vpaid&LR_AUTOPLAY=1&LR_MUTED=0&LR_CONTENT=6&LR_TITLE=MarkFast&LR_VERTICALS=test
However changing LR_SCHEMA to vast2 seems to help: http://ad4.liverail.com/?LR_PUBLISHER_ID=18690&LR_SCHEMA=vast2&LR_AUTOPLAY=1&LR_MUTED=0&LR_CONTENT=6&LR_TITLE=MarkFast&LR_VERTICALS=test
That gives the video ad in MP4, WEBM, FLV and other formats, which is great for HTML5. If you ad provider is able to serve ads in this format, then that’s great.
Is there any way we can specify the visitor IP in your URL? The thing is that the ads are requested using Ajax and we need to be able to specify the original user location using some parameter in the URL. Could you please ask your provider about that?
Thanks,
Martin
Hello Karla,
our public version of the plugin currently only provides a basic integration, like you can see.
Our beta Pro version works with Vimeo videos – it allows you to play the Vimeo videos without showing the Vimeo interface. However any playlist built from the Vimeo videos doesn’t work reliably on iPad with iOS 5. So we have some testing to do and it would be great if you could test it on your Vimeo videos.
If you buy our license, then we can send you our beta version with better Vimeo integration: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/download
Thanks,
Martin
Hello Kamal,
thank you for reporting back, we will put that up into some notice when using IE 11.
Thanks,
Martin
Hello Kamal,
please try to switch to IE 9 document mode (hit F12 key and then go to last tab, where you will find “Document Mode”) and see if that helps.
The problem with IE 11 is that it doesn’t report as Internet Explorer anymore, so we can’t even show the incompatibility warning to you. Microsoft claims that it’s compatible with Gecko and Webkit, but it is not.
Thanks,
Martin
Hello Evan,
thank you for the link, however both the LinearAd and CompanionAd are empty, so there is nothing to serve and that makes testing impossible.
Is the ad serving domain restricted? Could you please allow foliovision.com for it?
Are you using your own publisher ID? Is there any sample ID which we can use for testing which would show some sample ads all the time?
Thanks,
Martin
Hello Dirk,
please post your [fvplayer] shortcode where you use your protected splash image, so we can see how it looks like and perhaps we will be able to make a suggestion.
Thanks,
Martin
Hello yohi,
here’s a beta version of FV Flowplayer 2.2 which has support for Amazon S3 protected audio files: http://foliovision.com/downloads/fv-wordpress-flowplayer-2.2b.zip
If you could install it and let us know if it works with your audio files, that would be great.
Thanks,
Martin
Hello Evan,
we are looking into VPAID.
Your ad tag also features a CompanionAd (non-video ad which appears below the video or inside of it). It’s empty though. We currently are able to work with these CompanionAds as long as they contact an image (StaticResource).
Unfortunately the tag which you sent to us contains only empty CompanionAd, so we can’t be sure if your ad company works with these or not. So if you could check on that would be great.
Thanks,
Martin
Hello Evan,
allowing multiple ad sources in on our list of things to do.
Unfortunately your ad code provides VPAID ad right now – that means it’s in Flash format. Can you change the parameters so that it serves HTML5 video formats instead? So far we only worked with the HTML5 compatible VAST ads.
Thanks,
Martin
Hello Evan,
you can post it to the forums as I’m not publishing this thread. Or you can send it to support@foliovision.com
Thanks,
Martin
Hello Evan,
our VAST plugin is currently in beta testing.
If you are interested in serving VAST ads with FV Flowplayer, could you please send us your VAST URL so we can test your ads first?
Thanks,
Martin
Hello Timothy,
1) I checked your video on our test site and video checker is not reporting any issue for it, saying “Video OK”.
However it might not be so simple:
2) Now that you mentioned that it’s just in first couple of seconds, I’m noticing it too. It’s probably caused by poor video performance of Firefox on Mac. Safari plays the video much smoother, although in this case (MP4 video) Firefox on Mac can only play the video using Flash and Safari uses HTML5.
What you can try it to re-encode the video in Handbrake. For instructions, tips, and screenshots check our encoding article. That will make sure the right buffering and H.264 profile settings are used making the video more compatible.
3) I would suggest that you make sure your Flash plugin on that computer is up to date. Are you using any slow extensions on that Firefox? The Flash warning appears when the player is slow to load to detect the Flash failure and that can be caused by other aspects too. The more difficult solution is to also provide the video in WebM format so that Firefox on Mac can play it in HTML5 (use Fireogg of Miro Video Converter).
Thanks,
Martin
Hello Timothy,
1) Video checker reporting “null” – your PHP is set with display_errors to “On”. That might be causing the issue if some plugin shows some warning in the Ajax output. We are currently re-working the video checker, so this kind of issues will be solved in one of the next releases.
2) Regarding the jerky/laggy playback – please let us know what browser version on what OS you used and it you had Flash installed.
3) Regarding “Adobe Flash is disabled for this page, click player area to enable.” error message – how long did it take for the page and FV Flowplayer to load?
Thanks,
Martin
Hello yohi,
we expect this new version will be released this week.
Thanks,
Martin
Hello Timothy,
does your template offer an option to disable the fitVids script which is included in it?
This script tries to make FV Flowplayer responsive and it already is responsive. So that causes the issues you are seeing. It affects only the Flash player. As your video is MP4, it plays in Flash on Firefox on Mac. It works on Windows.
Please let us know how it goes.
Thanks,
Martin
Hello yohi,
thank you for reporting this, we will need to add a bit of code next week to make sure audio files are supported as well.
For now you will have to allow public to access your audio files on your Amazon S3 account.
Thanks,
Martin
Hello purelife8899,
could you please let us know which exact popup blocker are you using?
We are currently having a problem with Safari too, we are working on resolving this.
Thanks,
Martin
Hello Matthew,
I’m glad we were able to figure out the encoding issue, I’ll update the documentation.
I was not however able to reproduce the issue with missing fv_flowplayer_browser_ie script. It should be used unless you are defaulting to Flash and you are not. It’s not so important if all your video mime types are correct and there are not encoding issue like this though.
Thanks,
Martin
Hello Matthew,
any of these should be fine – as long as you don’t use the “Auto passthrough” which basically does nothing to the audio stream.
Thanks,
Martin
Hello Matthew,
2) Actually this works. IE11 uses Flash when it’s told to do so.
3) If this code wouldn’t be missing, the videos would play for IE users with Flash, so please let us know about that.
Thanks,
Martin
Hello Matthew,
this appears to be a co-incidence of multiple factors. As you are our licensed user, I had a closer look:
1) Encoding issue – it appears you had Audio Codec set to “Auto Passthrough” in Handbrake when you did the video encoding. Change this to “AAC (CoreAudio)”. Because the audio stream in the video was not re-encoded by Handbrake the video doesn’t play for us in IE9 and IE11.
Currently the audio codec field in our video checker is empty and it should say “ISO/IEC 14496-3 AAC”. Using “AAC (CoreAudio)” will help with that.
2) Flash issue – by default we set IE to prefer Flash if it’s installed. However this doesn’t seem to work for IE11 (I’m doing a bit more testing on this).
3) Please let us know what Settings -> FV WordPress Flowplayer -> Sitewide Flowplayer Default you have enabled and what shortcode you are using for this video. I’m not seeing our code which causes IE to prefer Flash in your site HTML.
Thanks,
Martin
Hello Dmitry,
that’s a weird error, could you please:
1) Post your shortcode here
2) Does your page seem to be slow to load?
3) Check if you are using any Flash blocker (Firefox addon)
4) Check for any JavaScript errors (guide)I assume you are still on Firefox 26.0 on Mac OS X Lion 10.7.5 (11G63).
Thanks,
Martin
Hello Matthew,
thank you for reporting back! Please let us know if you stumble upon anything weird again.
Thanks,
Martin
Hello purelife8899,
we will be adding this feature in one of the next version.
If this feature is important for your work, we would be happy to prioritize the development if you buy our license or order a pro support request .
Thanks,
Martin
Hello purelife8899,
thank you for your interest in our plugin!
Currently there is no nice way of doing this, but thank you for the suggestion. If you are a programmer, you could filter on the_content filter and insert your HTML with captions into the <div class=’fp-playlist-external…</div> element, but that would be tricky.
Thanks,
Martin
Hello Dmitry,
you need to check the browser’s web developer tools to check if there is an object or video tag during the playback.
The Safari issue is strange. Can you check if it still happens after restarting your computer? I have version 7.0.1 on Mac OS X 10.9.1 and it sometimes crashes on some random website for no reason and then refuses to start again unless I restart.
We just released FV Flowplayer 2.1.51 with updated core, perhaps that will help.
Thanks,
Martin
Hello TJ,
you are right. The solution is also in the above thread in this post. If you use that field for mobile video, you will be able to add in lower quality video for mobile users. It will still take you some time to do these mobile versions of your videos though. We are checking how we can put in a warning for users if the video is too big for their mobile.
Thanks,
Martin
Hello Eileen,
sorry about the inconvenience.
You can either remove the plugin and then re-install it. You won’t have to re-upload any of your videos or re-enter any of the settings. The plugin should ask you about updating the license, you need to accept that.
Or you can visit your account at http://foliovision.com/edit to get the updated set of license keys (they were not showing up the up-to-date version, but that’s fixed now).
Thanks,
Martin
Hello Dmitry,
your issue with playback in Firefox on Mac is very strange. Have you tried clearing the browser cache? Have you tried adding engine=”flash” to the shortcode to see if forcing flash will help the issue (remember to remove it afterwards as browsers benefit from HTML5 playback)? Are you getting the same issue with video on our homepage? http://foliovision.com
Thanks,
Martin
Hello TJ,
could you please let us know what Handbrake settings did you used? What video resolution are you using?
Older iPhones have a problem with videos above 640x480px, as described in thread html5: Video file not found on iOS.
Thanks,
Martin
Hello Dmitry,
could you please be more specific about the issues in FireFox on Mac? What plugin version are you using?
Could you please paste in the exact warning from IE? What version are you using? There might be some error in some other JavaScript which is only fatal to IE.
If you need to get this resolved quickly and right on your site, we are happy to help, just order our pro support.
Thanks,
Martin
Hello rolu,
the warnings about layerslider.kreaturamedia.jquery.js and jquerytransit.js are not important. We are working on a better way of checking for JavaScript/jQuery errors in our plugin, that will prevent any false alarms like this, although these are not really alarms but rather warnings about things to check if something doesn’t work.
Can you double check that jquery.js loads before fv-flowplayer-min.js? Because in the template checker output above it says the opposite – see the line numbers.
Or are you using any minify/combine JS plugin? Are there any hard-coded references for jQuery (without using WP API – wp_enqueue_script())? This looks a bit suspicious. If you need this resolved quickly and right on your site, we will be happy to help you if you order our pro support.
Thanks,
Martin
Hello rolu,
just check if your jQuery library is loaded before fv-flowplayer.min.js. Also check if you are not using two jQuery libraries at the same time.
Following the step 4. here should help too: foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/installation
Thanks,
Martin
Hello fmastro,
you can use the trial version to fix your mistakes and then be more careful the next time you upload the new videos. Once you set the mimetypes properly, you don’t need the application anymore.
Thanks,
Martin
Hello Kemal,
we are a bit behind on our schedule on this. The complication is that we want to find an existing lightbox plugin for WordPress which would work with our FV Flowplayer plugin, so there would be a single library for lightbox effect instead of two.
If this feature is important for your work, we can accelerate the development if you can purchase our pro plugin support or our FV Flowplayer license: http://foliovision.com/wordpress/pro-install
Thanks,
Martin
Hello Nicole,
1. the player skin color can be customized in Settings -> FV WordPress Flowplayer -> Player Skin. We are working on adding checkboxes for all the player buttons and also support for custom skins. Right now you can only override the existing CSS.
2. You can let your client enter the information as custom fields and then output the required shortcode and run do_shortcode() on it.
Thanks,
Martin
Hello Nicole,
currently Cuepoints need to be added into out interface. The only way is to use the fv_flowplayer_attributes filter and add in data-cuepoints with value like “[1.5, 2, 3, 10]”
Then using the cuepoint JavaScript event, you can hook in any action.
You can read more about the filters and event in our API documentation.
Slow Motion is an option of HTML5 players in some browsers. Normal its available in the right click contextual menu, but that has changed in core Flowplayer recently. You can use Shift + left or right arrow key to slow down or speed up the video.
Thanks,
Martin
Hello Matthew,
if you suspect that latest Firefox update fixed the bug, it would be great if you could test that and report back. You can see the releases here: http://www.mozilla.org/en-US/firefox/releases/
Thanks,
Martin
Hello Matthew,
1. could you also check other browsers in Windows 8, like Internet Explorer and Chrome? That would be helpful. It might be a Firefox bug.
2. Does it also happen on Youtube or Vimeo? These might actually use Flash for the playback, so you might not notice the issue.
3. You can try to add engine=”flash” to the shortcode and see if that helps with your issue.
If all 3 of these turn out positive, then it would be a bug in Firefox Windows 8 HTML5 engine.
Thanks,
Martin
Hello Matt,
this has been fixed, fix will go out in next release of FV Antispam.
Thanks,
Martin
