Hello Purelife,

our Amazon S3 secure content works best for membership sites where logged in users don’t get cached versions.

With your current setup it can easily happen that the video link times out in 15 minutes and the cached HTML is 15 minutes old.

We plan to support this better in our Pro extension – FV Player Pro.

You can try to set the default expiry time to a higher value and see if that helps. We detect the video length and use its length value as expire time, so it might be better to use the fv_flowplayer_amazon_expires WP filter in the PHP code and put your longer value in seconds there – let’s say twice as much as your cache timeout.

Thanks,
Martin

Hello Arrisje,

sorry about that, we are not noticing this issue. Have you tried deleting the plugin and then installing it again?

Thanks,
Martin

Hello telelouange,

could you please use the video checker to submit the video report to us?

Thanks,
Martin

Hello Shirley,

you should be re-encoding the video with Handbrake: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/encoding

We are actually working on a more step-by-step oriented guide.

Or you can try MP4 Fast Start, which also helps, but won’t help in case there are any other encoding issues.

Thanks,
Martin

Hello Werner,

as our licensed user, could you please post the exact URL where we can see the issue? We won’t make it public if you don’t want to.

In the meantime, I’m installing NextGen Gallery to see what happens. Are you using any custom theme for it?

Thanks,
Martin

Hello Timon,

hopefully we can release this fix in version 2.2.8 or 2.2.9 next week.

Thanks,
Martin

Hello Debbie,

the popup size is determined by the video size which you enter at the top of the shortcode editor as “Width” and “Height”. Or you can add width=”640″ and height=”360″ to the shortcode by hand.

The splash image size which you need to click to open the lightbox popup is determined by the width and height in the lightbox section of the editor.

We are working on adding the documentation to our site.

Thanks,
Martin

Hello Debbie,

I see, so you are using lightbox + playlist at the same time.

While what you want is to have 20 little boxes and clicking each will open the big video. To do this, you have to use as many shortcodes as the video lightboxes you need:

[fvplayer src="//cdn.foliovision.com/video/1.mp4" splash="//cdn.foliovision.com/video/1.jpg" lightbox="true;240;120;title"]

[fvplayer src="//cdn.foliovision.com/video/2.mp4" splash="//cdn.foliovision.com/video/2.jpg" lightbox="true;240;120;another title"]

…

If you want to align the players in a grid like above, you can add align=”left” to each.

I recommend that you test:

1. remove lightbox from your live page
2. this on a test post
3. then decide what you like better. If you just go with lightbox, it might need some styling to look as nice as the playlist. The playlist is nice too. Lightbox doesn’t support the autoadvance though.

If you have an idea about how to join the functionality of lightbox and playlist, we are happy to hear about it. If we add that feature, it should be simple and effective.

Thanks,
Martin

Hello Debbie,

that sounds like a very strange issue. I don’t see how this could be related to .htaccess.

Do you mean that the playlist or the thumbnails disappeared from the page content? Or did it disappeared from the editor?

Do you have a link where we could look at the issue ourselves? If it’s a generic issue in our plugin, we are happy to have a look and work on a bugfix. If it’s a specific compatibility issue with you site, we are happy to have a look at what specific features your site is using and find the plugin conflict, if you order our pro support.

Thanks,
Martin

Hello Debbie,

FV Player Pro was just released as an addon for licensed users of FV Flowplayer. So in the moment when you enter the license key into the plugin, the Pro addon will auto-install. If you already did, just upgrading the plugin will auto-install the pro extension.

If not, please check the plugin settings screen for retry.

If everything works, the shortcode editor will have the lightbox checkbox in it. We are preparing the documentation.

Thanks,
Martin

Hello Chan,

1) The iPad bug – having to click the player 3 times – I can confirm this is related to the quality switching. I’ll work on fixing it tomorrow. We released FV Player Pro into public today, so our auto-updates channel is ready.

In our testing we avoided this by adding HLS I think.

2) Quality switching should work across servers. Could you please post the shortcode you used? Oh, I see you found the error in the shortcode.

3) Firefox issue – could you please double check that your video is available in all the qualities? If you provided WebM for Firefox, double-check that it’s there in all the qualities.

Thank you for all the useful feedback!

Martin

Hello Stefan,

also, is it possible to have a HLS with automated quality selection on Scale Engine?

Thanks,
Martin

Hi Chan,

could you please provide a link to the article, so we can have a look? There is probably an option to protect the video against hot linking, so that could be integrated.

Thanks,
Martin

Hello Chan,

it works for me now. Also, I’m not noticing any buffering issues.

You can include other file types, but HLS is currently not supported, as HLS contains automated quality switching built-in. But you can use RTMP for better streaming to devices which can’t play MP4 using HTML5 (Firefox on Mac, old Internet Explorer, Linux computers).

Thanks,
Martin

Hello Chan,

Glad to hear FV Player Pro works for you now. We will prepare the documentation for the quality switching, basically you need to enter something like this into its configuration box:

_432,Low
_720,High

Then in each video which is available in both qualities, you need to add qsel=”true” into the shortcode.

The quality selection buttons show up above the video. It could be integrated into the control bar at some point, it’s just a lot of styling to do and we put priority on making sure this works without having to reload the video.

Thanks,
Martin

Hello Jason,

thank you for reporting the issue. We found a fix which we will include in next version (which is actually scheduled for today).

Thanks,
Martin

Hello Jason,

please let us know about your browser and operating system. Some browsers might not permit going fullscreen from an iframe. Youtube uses iframe for the video embeds.

Thanks,
Martin

Hello Gary,

sorry about the delay, I was on a holiday and your message slipped through.

If you buy our FV Flowplayer license, or if you have one, you can become a member of our beta testing team and see this in action in FV Player Pro.

Quick demo: ‘http://martin.domainearl.com/2014/05/fv-player-pro-lightbox’

Thanks,
Martin

Hello Chan,

yes, it’s an MP4 video, but it’s a huge difference if you serve it via RTMP or HTTP.

It’s a problem with Scale Engine as well, as they don’t provide MP4 video over HTTP. So if you are not on a so called iDevice (required for HLS) and you don’t have Flash installed (required for RTMP), you can’t play the video.

If you are on an old mobile, you can play RTSP (we plan to add support for it), but it still leaves a hole in making sure everybody can play the video.

It’s still a good service as most people with such computers have Flash already because of Youtube, but I wonder what is the Scale Engine’s view on this.

Thanks,
Martin

Hi Chan,

I had a look at what you provided as the video URL. It’s actually some SMIL file for jwPlayer.

Opening that file in a text editor reveals the stream details which you need to enter into our plugin:

RTMP Server: rtmp://example.videocdn.scaleengine.net/example-vod/play
RTMP Path: sestore1/example/5-4-14_432.mp4

So then it looks like:

[fvplayer rtmp="rtmp://example.videocdn.scaleengine.net/example-vod/play" rtmp_path="sestore1/example/5-4-14_432.mp4"]

If you have your HLS M3U8 too, just add it into it as the video source. It will result in something like:

[fvplayer src="http://example.videocdn.scaleengine.net/....m3u8" rtmp="rtmp://example.videocdn.scaleengine.net/example-vod/play" rtmp_path="sestore1/example/5-4-14_432.mp4"]

Making the web work for you,

Martin

Hello Timon,

I’m leaving for a vacation for the rest of the week, but we will add this in one of the next releases.

I would say this is an IE specific display glitch which is only occurring on a few specific hardware configurations.

Thanks,
Martin

Hello Leonidas,

your question was answered here: http://foliovision.com/support/fv-wordpress-flowplayer/how-to/audio-splash-image-and-ads?replies=2#post-3302

Thanks,
Martin

Hello Wendy,

the WP script handle for our script is simply “flowplayer”.

Thanks,
Martin

Hello David,

if you enable the option, it should be pretty self-explanatory that you have to get your Vimeo API key.

Just enter the Vimeo video page URL into the shortcode, like:

[fvplayer src='https://vimeo.com/64577495']

Once the FV Player Pro plugin is really alive, there will be all the documentation required.

Thanks,
Martin

Hi Paul,

your link refers to Flowplayer 3 which uses Flash technology. We work with Flowplayer 5 which is a more forward looking solution (HTML5, not Flash dependent).

The idea of putting the token into SWF is interesting as it can’t be easily obtained that way. But if somebody would like to steal your video and put it on his own website, he could just copy your SWF.

We are working on adding Amazon Cloud protected links support which will allow you to use their RTMP streams with linking protection – the link will only last for a limited amount of time and it will be possible to only get it on your site.

Here’s our full guide for Amazon S3 protected content, so we will be adding Amazon CloudFront to it: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/secure-amazon-s3-guide

Making the web work for you,

Martin

Hello Pavlos,

let’s have a look:

1) src=’http://xx.xxx.xxx.xx:1935/live/livestream’ – are you sure this one works? It looks just like your RTMP stream. You can’t post your RTMP URL as HTTP.

2) src1=’http://xx.xxx.xxx.xx:1935/live/livestream/playlist.m3u8′ – this looks like a proper HLS stream

3) rtmp=”rtmp://xx.xxx.xxx.xx:1935/live” rtmp_path=”livestream” – this looks like a proper RTMP stream info

Solution – you to only enter the HLS path as src (first video source) and then the RTMP details.

The problem is that users without Flash who are not Safari or iDevices can’t play HLS and neither they can play RTMP. So I guess that’s why you tried to enter the RTMP via HTTP as some alternative distribution on HTTP would be required for these users.

Thanks,
Martin

Hello Stephen,

that one is 640×352 and it plays fine in the above browsers which had issues with your high resolution video.

Thanks,
Martin

Hello Stephen,

the warning in video checker would show you a notice that your video resolution is so high that it might cause playback issues in IE and Firefox on Windows 7.

We plan to add this video checking to our shortcode editor, so that user know right away if his video file is properly encoded.

It would make sense to have these notices for end users as well (better than just some general error), but that would be a next step.

Thanks,
Martin

Hello Howard,

if you could provide a tip for Paul, that would be great.

Hello Paul,

we are currently doing some additional research on this. Adding HLS support using a Flash plugin should be possible, although tricky.

Thanks,
Martin

Hello Stephen,

thank you for reporting your issue. As you are our licensed user, I had a look at your video and website.

It seems like you found an issue here, let’s see this in detail:

1) I’m having no issues on:

Mac OS X 10.9.1 – Chrome 34.0.1847.131
Mac OS X 10.9.1 – Chromium 33.0.1711.0 *
Mac OS X 10.9.1 – Firefox 28.0 *
Mac OS X 10.9.1 – Safari 7.0.1
Windows 7 – Chrome 34.0.1847.116 m
Windows 7 – Firefox 26.0 (Flash installed)
Windows 7 – Firefox 28.0 (Flash installed)
Windows 7 – Firefox 29.0 (Flash installed)
Windows 7 – Internet Explorer 9 9.0.8112.16421 (Flash installed)
Windows 7 – Internet Explorer 11 11.0.9600.16428 (Flash installed)
Windows XP – Firefox 27.0.1 *
Windows XP – Firefox 29.0 *
Windows XP – Internet Explorer 7.0.5730.13 *

* – MP4 only plays with Flash in this OS + browser combination

2) I see issues in:

Windows 7 – Internet Explorer 9 9.0.8112.16421 (no Flash)
Windows 7 – Internet Explorer 11 11.0.9600.16428 (no Flash)
Windows 7 – Firefox 26.0 (no Flash)
Windows 7 – Firefox 29.0 (new version released just yesterday) (no Flash)

Seems like IE and Firefox can’t play your video without Flash installed, while it should play just fine on Windows 7 (Firefox on Mac and Linux doesn’t support MP4).

You also included a mobile version of your video (628×352 pixels, although making it 480 pixel wide would be better for old Android phones). This video plays just fine in these browsers.

Your original video is 2560×1438 pixels. So that must be causing the issue here. It’s a rather extreme resolution, as your video is displayed in 1080×608 pixels on you site.

How to fix this? – re-encode your video to a lower resolution and it will play fine.

On our end – we will put up a warning for this into video checker. We are currently reworking it to work when posting the video as well.

Proof – I tried reencoding to 1280×720 pixels and it plays just fine in all of the browsers that had issues.

Thanks,
Martin

Hello purelife8899,

if you deactivate and delete the plugin now and then reinstall it, you will get our fixed CSS which should fix your issue.

Please re-save the plugin options if you don’t see this fixed after you re-install the plugin and then have a look again.

Thanks,
Martin

Hello purelife8899,

unfortunately a quick fix you will have to make the captions more descriptive – just make the caption a bit longer by adding what could be a subtitle.

Thanks,
Martin

Hello purelife8899,

as a quick fix, could you please make the short captions a bit longer, so they would show up on two lines as well?

We are thinking about how to fix this in CSS without having to include a heavy grid layout JS.

Thanks,
Martin

Hello Pavlos,

unfortunately f4m is not a HTML5 compatible video format. Can you get HLS M3U8 instead?

If you can send us your f4m file, we can double check.

Thanks,
Martin

Hello David,

please reinstall FV WordPress Flowplayer, it will have the required fix in it.

Then you can install FV Player Pro and get the quality switching.

By the way we recommend your files use prefixes like -mobile, -sd, -hd – much better than -240p, -480p, -720p, as you can vary the resolution across the files as needed.

Thanks,
Martin

Hello David,

please note that the reload only happens once – once you pick a quality, it’s stored as a cookie and thus you get your quality across the site.

CloudFront secure URLs are on top of our list.

Thanks,
Martin

Hello David,

1) It might take a week or two, as we are currently adjusting our internal license management interface.

It’s nothing that should stop you from trying out the plugin.

2) sorry about that, I haven’t checked the test RTMP stream.

I put up new MP4 videos into the test post: ‘http://martin.domainearl.com/2014/04/quality-selection’

As you can see, it currently reloads the page for quality selection, but we will work on improving that to work as seamlessly as possible (should work perfectly on any modern browser except iPad and iPhone which on the other hand support HLS with automated quality selection).

Thanks,
Martin

Hello David,

as our licensed user, you can install FV Player Pro (a Pro addon for our plugin) which contains this feature.

Here’s how to get the beta version which has this feature in it:

1) Please upgrade to latest FV Flowplayer.

2) Make sure your license key is in the plugin settings.

3) Open the plugin settings and add &pro_beta=yes to the end of URL and open that. So is you had
“http://your-site.com/wp-admin/options-general.php?page=fvplayer”
it will be
“http://your-site.com/wp-admin/options-general.php?page=fvplayer&pro_beta=yes”

4) You should see the settings page again with a gray notice at the top: “Thank you for purchasing FV Flowplayer license!” and a “Get the FV Player PRO now!”

If you don’t see anything, please de-activate and re-activate the plugin and open the URL from step 3. again.

If you see the button, click it.

5) This will automatically download and install FV Player Pro. Then the page will reload and you will notice there is a “Pro Features” box.

Now I’ll describe the example use:

6) Enter following into the “Video quality switching (beta):” text box:

-360p,Low
-480p,Medium
-720p,High

7) Now insert your video like this:

[fvplayer rtmp="//cdn.foliovision.com/videos/your-video-480p.mp4" qsel="true"]

The qsel parameters tells the shortcode, that your //cdn.foliovision.com/videos/your-video-480p.mp4 video is also available in -480p and -720p and it also sets the default video quality to play. It literally just replaces “-360p” with “-480p” and “-720p”, so all the videos where you use qsel=”true” have to respect the naming.

So you have to have the following files ready:

/videos/your-video-360p.mp4
/videos/your-video-480p.mp4
/videos/your-video-720p.mp4

8) This was all tested on a fresh site here: ‘http://martin.domainearl.com/2014/04/quality-selection’

Our goal will be to make this work with WP cache plugins (if you do use one, exclude users with fv_player_quality cookie) and also switching the streams on-the-fly – without page reload (at least for most devices).

Thanks,
Martin

Hello David,

the VTT thumbnails look good. Other option would be to load the thumbnails automatically from the actual video file, but that’s HTML5 only.

This is currently not supported, but it could be added in the future. We are happy to prioritize this feature if it’s important for your work, just let us know and we will come up with a proposal.

Thanks,
Martin

Hello Timon,

this might be related to HW acceleration of either video or the CSS effect. I wasn’t able to reproduce the issue on two computers.

1) Could you please check if it plays in HTML5 or Flash?

2) Do you get the same issue on http://foliovision.com?

3) Could you please try to disable the hardware acceleration as shown here? https://www.youtube.com/watch?v=z7a2OLbRVwQ

Thanks,
Martin

Hello Stephen,

could you please let us know what was causing the display issue and how did you fixed it?

Thanks,
Martin

Hello Stephen,

1) I’m noticing that there is a tiny box in the bottom left corner. It looks like some icon with a black arrow pointing up: https://foliovision.com/images/fv-flowplayer-strange-icon.png

It might be related to your template, does it show even without it?

2) The video for older iPhones can be maximum of 640px wide and 480px tall. We are also working on a system which will tell you that your video might be too big and that you should provide a mobile version of the video to cover all devices.

Thanks,
Martin

Hello Timon,

first of all, thank you for the detailed reports!

1) if you want to figure out what Flowplayer engine is used, you can just check the element with your browser developer tools after it had started.

You can also execute a script like this, then you should see the engine in your JavaScript console:

jQuery('.flowplayer').bind('ready', function(e,api,video) { console.log(api.engine); } );

2) Regarding your video stretching issues – Flash is not aware of the actual dimensions of the video, so you need to enter the video width and height properly. If your actual video file contains some spacing above and below, you need to include this in the dimensions.

There is a way of switching the Flash behavior, but that stops it from being responsive. However perhaps there is a way of adding the responsiveness back in.

Other fix would be to include your video in WebM format. Typically 25% of users are not able to play MP4 in HTML5 (Firefox Mac, Firefox on old Windows, Opera and Linux users), they could use a WebM version of the video and benefit from random seeking as well.

3) IE 11 issues – I’m using IE 11.0.9600.16428 on Windows 7 with SP1 and while I’m seeing black bars above and below the video (please use correct video dimensions, the Video HTML5 tag appears not to be transparent in IE 11), there is no issue with loading indicator. What exactly are you using to turn off Flash? Perhaps that’s causing the problem.

Thanks,
Martin

Hello Timon,

sorry about the inconvenience, I’m not publishing this thread for the moment as I will include your license keys in it:

1) It appears you are using key $398032431812715 while your key is $432067210041955. You can always see the license key when you login at http://foliovision.com/edit

Flowplayer changes the license key on each new major version, our plugin distributes the updated key to you automatically. Perhaps that’s there the problem occurred, if you copied the older key.

2) I freed up the domain slots for you.

Thanks,
Martin

Hello Timon,

could you please use the video checker to send us a report about your video? Here’s how it’s one: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/faq#properties-built-checker-report-playing

Thanks,
Martin

Hello Wendy,

if it’s .htaccess then there is little our plugin can do without coding specifically for your site. I don’t see how adding jQuery UI can affect that though.

Hello Cris,

please check your browser JavaScript console. Here’s a handy guide from WordPress.org about how to check that console in various browsers, just skip right to step 3: http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis There might be some broken JavaScript on your site which breaks any JavaScript execution afterwards.

Thanks,
Martin

Hello Alidbg,

do you mean the global plugin settings for title rewrite, or are you looking for SEO titles for your forums and topics?

Are you using bbPress 2.0?

Thanks,
Martin

Hello Alidbg,

just to be clear, are you trying to fill your homepage meta description and title with meta description and title of the most recent post?

Thanks,
Martin

Hello Wendy,

you should be adding the html5.js file for maximum compatibility with IE6 and IE8 like the message says.

What plugin are you using for password protection? The checked checks your homepage using Ajax, so it’s not a logged in user. So you are probably right. If you could let us know what plugin are you using to lock down the site, we can put it into a list of exclusions.

Thanks,
Martin

Hello gbowman,

could you please let us know about what was the problem and how did you fixed it?

Thanks,
Martin