Hello Irene,

sure, we will announce it on our blog, on our Twitter and also in the plugin change log.

Thanks,
Martin

Hello Chan,

there is no limit on number of the video qualities, but it’s best to keep the count down – the lowest quality video out of three should be already optimized for mobile. We plan to add a mobile auto-detection, to make sure mobile users get that video right away.

If you can provide a sample URLs for some Rackspace video (we won’t make the URLs public if you don’t want to), then we can recommend how to embed it.

Thanks,
Martin

Hello cybermike,

fixed, version 2.2.14 released. Thank you for your cooperation!

This was caused by the embed function of Flowplayer and the way we use it for the share bar.

Thanks,
Martin

Hello cybermike,

thank you for using the video checker and for reporting the issue!

I found the following:

FV Flowplayer 2.2.13 – I can see that the video playback initiates two requests to the MP4 file, which is strange. The seeking is slowed down here, perhaps because of the extra request blocking something in Chrome.

FV Flowplayer 2.2.7 – only one request.

The videos are often quite slow to start – looks like your server is at times overloaded, as the wait time is long.

So we will concentrate on explaining the two requests for the MP4 file (new version) instead of just one (old version).

Thanks,
Martin

Hello cybermike,

could you please hit the “Send to Foliovision” button in the video checker window to send us the full report with video details? The information remains private, we will only use it to diagnose the issue.

Thanks,
Martin

Hello Mateusz,

thank you for an interesting suggestion. It appears this can be done using Twitter cards.

We will have a look at this, but we are currently working on some other features, which are prioritized (CloudFront, pre-roll ads interface to name a few).

Thanks,
Martin

Hello Dice,

the new version (2.2.13) is out! You will have to insert your video again to make it work though. In general, it’s always easier only use non-accented letters, numbers, hyphen, underscore and dot in file URLs.

So your “Henderson’s John Bennett 20.06.14.mp4” could be “hendersons-john-bennett-20-06-14.mp4″. Now it will work with the ‘ if you use our shortcode editor. Otherwise enclose the file name in ” and “.

Thanks,
Martin

Hello Timon,

thank you for an interesting analysis.

I guess Chrome is doing some background processing for the video. It happens even if you remove all script tags from the HTML – so it happens even if there is no FV Flowplayer: http://lifeinamovie.com/h/fv.html

This appears for both MP4 and WebM videos. It also appears in Chromium (the open source web browser project from which Google Chrome draws its source code).

So I guess there is nothing we can do here and it’s probably not really an issue after all. Although your test show some CPU usage during that strange delay.

Perhaps other browsers trigger the load event as soon as possible, while Chrome waits for video.

Thanks,
Martin

Hello David,

thank you for the bug report. This error was occurring for Vimeo videos with FV Player Pro (our Pro extension).

We fixed the bug and will release the new version, hopefully today.

Thanks,
Martin

Hello Tasherre,

you should be checking the CSS for span elements – the playlist uses span for the thumbnails.

If you know a bit of CSS and you can provide a tip about what CSS property is causing this, we are happy to fix the issue in our plugin.

If you buy our license we will be happy to have a look at your site directly and come up with a fix in our plugin.

If you order our pro support we are happy to help you with fixing the CSS directly or your website.

Thanks,
Martin

Hello David,

a demo can be seen here: http://foliovision.com/player/demos/video-playlist-durations

Thanks,
Martin

Hello whichinvestment,

you are trying to insert a standard iframe embed code. Our player deals with embedding of video files or video streams directly. You need to contact the person responsible for the henderson.com websites and tell them about the issues you are having.

I can see that the whole issue is caused by a DIV with bad dimensions, but there is nothing we can do to fix it.

Also – Iframe embedding of videos (similar to what you are using here) is something we are thinking of adding to our plugin.

Thanks,
Martin

Hello David,

this is on our list of things to do.

Thanks,
Martin

Hello Ray,

thank you for letting us know, version 2.2.11 released just now fixes this issue. You probably have WP_DEBUG enabled.

Thanks,
Martin

Hello robahas,

your homepage video plays for us in IE 9 and IE 11.

Please upgrade to 2.2.10 which we released now, as it fixed some IE ugs with share bar.

It that won’t help – try logging out of your website. There might be a plugin conflict which only occurs when you log in. We are happy to help you with resolving the conflict right on your website, just order our pro support.

Thanks,
Martin

Hello Timon,

sorry about the delay on this one. We can put it up in next release. There was supposed to be one this week, but it’s delayed because of new features.

Thanks,
Martin

Hello Chan,

could you please address (1) and (2) from my last post specifically?

I’m not able to reproduce this bug.

Thanks,
Martin

Hello wazki,

yes, the Youtube integration is only very basic right now. Vimeo integration is using FV Flowplayer interface, you have to own the FV Flowplayer license and a Vimeo Plus/Pro account to use it though. The Pro version offers a lot more.

Video Lightbox
Quality switching
Vimeo Plus/Pro integration

Advanced Youtube integration is coming.

Thanks,
Martin

Hello Chan,

thank you for the bug report!

I see the problem and I see what’s wrong, but I can’t reproduce the problem. Could you please:

1) check step 6. in our guide here? http://foliovision.com/player/switch-video-quality What does the “Show hint” feature say? Does it recognize the quality prefixes properly? In your case if you enter your video like

`http://your-server.com/6-1-14-360.mp4`

It should say it will look for:

http://your-server.com/6-1-14-432.mp4

http://your-server.com/6-1-14-720.mp4

2) post the exact shortcode you are using and the content of your Settings -> FV WordPress Flowplayer -> Pro Features -> Video quality switching textarea?

3) I checked your video files and I wouldn’t recommend you use HD (720p) for these videos at all as your camera picture quality is not sharp enough. On the other hand, your low quality (360p) is creating quite big files already. You should be fine with using our mobile and SD qualities as recommended at the end of our article here: http://foliovision.com/player/switch-video-quality

I also recommend you use -sd and -mobile as your quality prefixes, so you can change the resolutions a bit with any file if needed. You would have to rename all of your files which you already use though.

Thanks,
Martin

Hello Chan,

the quality switching now happens live (no page reload): http://foliovision.com/2014/06/video-multiple-qualities

Thanks,
Martin

Hello leolorca,

please use our video checker to report the exact video which is causing issues: http://foliovision.com/player/faq#properties-built-checker-report-playing

Thanks,
Martin

Hello Rafael,

we have good experience with using Google DFP video ads and some of our users are using this setup.

Could you please send us your video ad URL (we won’t publish it) so we can double check? We can setup a demo page with that.

Thanks,
Martin

Hello David,

working with load() and play() is not always so obvious, as it works a bit differently for iPad etc.

Following should play any video you insert in JavaScript:

jQuery('#your-player-element').flowplayer();

var api = jQuery('#your-player-element').data('flowplayer');

api.load();

Thanks,
Martin

Hello David,

do you see fv-flowplayer.min.js on that page? If not, enable Integrations -> Load FV Flowplayer JS everywhere. That might be it.

Thanks,
Martin

Hello swcomm,

sorry about the delay, these SEO titles and meta descriptions make most sense when they are hand written. So in general we are not trying to put in too much of the automated stuff into our plugin. However if your site has some main sections, it might be nice to always have the section name in the title. Is that what you are after?

Thanks,
Martin

Hello David,

you can remove that notice using JavaScript. You need to use JavaScript anyway to initialize Flowplayer on the DIV element which contains the player.

It sounds like an interesting project and I see we could improve this (the backend/frontend stuff could be improved). However currently we are under a heavy load of more end-user features to add.

If you need this resolved quickly or it’s important for your work, we are happy to help you with the coding if you make a donation, or we can incorporate your changes if you are able to do this properly. Are you also sure you absolutely need AJAX here?

Thanks,
Martin

Hello raul,

the fix (it helped on our test sites) will be available in version 2.2.9 – released later today (hopefully).

Thanks,
Martin

Hello Werner,

FV Flowplayer version 2.2.8 fixed NextGen Gallery conflict in JavaScript loading. Perhaps it will work fine for you this time.

Thanks,
Martin

Hello Michael,

the development version was not released, see my previous post.

I see some strange issues on your site, I’m checking it out.

Thanks,
Martin

Hello Michael,

we are noticing some issues with Vimeo and we are working on fixes.

Thanks,
Martin

Hello Ajay,

if you use the video checker, the video gets reported only to our server and we don’t share any details with anybody.

1920x1080px is an OK resolution if you need it, but 15,000 kbps might be too much. You should be able to use bitrate around 5,000 kbps for such resolution without loosing too much quality. You can also do a speedtest for your CDN. In our test a good CDN runs at over 8,000 kbps, so it should cover 5,000 kbps video, but not 15,000 which you are using.

Thanks,
Martin

Hello Brandon,

the live streaming works. You can add live=”true” to the shortcode to make sure there is no remaining time showing up.

Could you please follow this guide? In step 4. simply add in your m3u8 HLS stream: http://foliovision.com/player/rtmp-streams

Use the video checker to report further issues: http://foliovision.com/player/faq#properties-built-checker-report-playing

Thanks,
Martin

Hello Chris,

version 2.2.8 which should be released today fixes the issues with SI CAPTCHA Anti-Spam.

Thank you for the bug report!

Martin

Hello Chan,

unless you are using Amazon S3 protected URLs for non-members, there is nothing to worry about. We want to also fix this last limitation in our FV Player Pro.

Thanks,
Martin

Hello Debbie,

if there are strange issues, they disappear after restart. I stopped believed in restarting some time ago, but now with HTML5 video in Internet Explorer… it might help.

Also, if you get into strange CSS issues, it’s often best to just use the validator on the file which you edited: http://jigsaw.w3.org/css-validator/

Thanks,
Martin

Hello Debbie,

I just realized that #content won’t work for lightbox. You have to also add another selector with #colorbox.

So it will look like:

#content .flowplayer .fp-logo, #colorbox .flowplayer .fp-logo  {

top: 10px;

right: 10px;

bottom: auto;

left: auto;

}

Are you saying the situation with IE is worse than before? I would recommend you at least close the browser and open it again. Also clear the browser cache. My experience is that if browser gets confused by some video, it might not play any other unless restarted.

Also, do you have Flash installed at all?

Thanks,
Martin

Hello Carl,

please post all your answers to our forums directly, so I don’t have to repost it from your emails. Just enter your email into the email field.

I don’t have any issues with your WebM video, it play perfectly on your “http://www.good4businesses.co.uk/testpages/” page.

Make sure your restart your browser and clear its cache. I have found that if there is some bug in video playback, it often poisons the entire browser.

Thanks,
Martin

Hello Simon,

just try Firefogg to do your WebM encoding. I posted the brief instructions here: http://foliovision.com/player/encoding#webm

Thanks,
Martin

Hello Carl,

I’m not sure about that yet.

We added a check for the troublesome “muxingapp” and “writingapp” to our video checker.

Thanks,
Martin

Hello Carl,

I’m attaching a screenshot of what I used.

.htaccess has nothing to do this. If there would be a problem with that, the video checker would notice that.

Thanks,
Martin

Hello Carl,

so it appears it’s the muxingapp and writingapp.

What exactly is AVS? Is it this video converter? http://www.avs4you.com/guides/video-to-webm.aspx

I tried using that and put up the resulting video here, marked as “Encoded using AVS Video Converter”: http://martin.domainearl.com/2014/05/webm-test

On our end – I’m getting the same issue in Chromium and Chrome. On top of that I’m noticing issues in Firefox 29.0.1 on Windows 7 as well – for example if I seek in the video, the picture is all distored for a while.

I’m seeing the same muxingapp and writingapp. The AVS Video Converter was 8.5.1.551.

muxingapp: libebml v0.7.7 + libmatroska v0.8.1
writingapp: AVSMatroskaFile

Does it play for you?

If it by any chance plays fine, please disable Settings -> FV WordPress Flowplayer -> Sitewide Flowplayer Defaults -> Prefer Flash player by default and see if it works this time. Perhaps there is a bug in Firefox when using that encoder.

Seems like we need to check for these muxingapp and writingapp entries and warn our users. On the other end, you could report this to AVS Video Converter. Perhaps it’s a matter of the “Video Codec” Advanced settings – AVS has a lot of settings in there.

Thanks,
Martin

Hello Sergio,

first the quick troubleshooting steps:

1) Did downgrading to FV Flowplayer 2.2.6 helped?

2) Did turning off FV Player Pro (the Pro extension) helped?

Since you are our licensed users, we can have a look at your site what’s the error like (as Visual Composer is a paid plugin with no trial version). Could you please send us a login to at least a Contributor level user for your website, so we can see the error? We won’t publish the login here.

Thanks,
Martin

Hello Debbie,

could you please test the videos in IE in lightbox here?

I now tested your videos in IE 11.0.9600.16428 and I’m having no issues. I can open the first video, play it, then go to next video by clicking the “Next” button in lightbox, seek in the video and so on.

If you could post the exact client’s IE + Windows version combination, that would be perfect.

Also, could you please afterwards try to enable Settings -> FV WordPress Flowplayer -> Sitewide Flowplayer Defaults -> Prefer Flash player by default? It’s not something we would suggest otherwise, but it might be good for troubleshooting.

Thanks,
Martin

Hello Debbie,

I checked the first video in IE 11.0.9600.17107 and haven’t noticed anything weird. The video encoding is ok as well.

When this happens again – could you please restart the IE browser and see if that helps? Or does a full computer restart help?

Thanks,
Martin

Hello telelouange,

we are happy if our support could be of any use for you. We try to bring the best features into the WordPress video world.

Yes, that fields is the primary video. You can click “Add another format” or “Add RTMP” to add alternative format.

HLS gets automatically picked by Safari on Mac computers and by “iDevices”. Other browsers will just ignore it, so in your case they will only have RTMP as the last resort. If the computer has no Flash installed, it will then fail to play the video. But most computers have Flash because of Youtube or they support HLS (Apple).

Thanks,
Martin

Hello Debbie,

I think we should add a setting for the logo position (top left, top right, bottom left and bottom right).

Thanks,
Martin

Hi Chris,

it’s great if you could figure this out. I can confirm that I’m getting the same behaviour.

We recommend FV Antispam for a quick and effective antispam protection. It takes care of the spam bot comments, so we advise to use Akismet to deal with the rest. That way the “spam” folder of your comments only contain the real-human spam messages, rather than a lot of obvious spam comments by bots.

Thanks,
Martin

Hello telelouange,

enter your HLS M3U8 stream as the primary video source, that should help your setup. No need to enter it as a mobile video as most mobiles won’t play RTMP anyway.

Thanks,
Martin

Hello Debbie,

we are happy if your plugin helps you with making the video playback on your websites enjoyable.

Logo can be positioned in CSS, you can check the instructions here: http://foliovision.com/player/faq#how-change-position-custom-logo

Thanks,
Martin

Hello telelouange,

unfortunately we didn’t got it. Perhaps your install is not able to send emails properly. We are working on moving the mail function to our server.

Could you please paste your [fvplayer] shortcode here? We won’t publish it.

Thanks,
Martin