-
This is an MP4 format video which works well on my PC.
I don’t understand why it won’t work with your software.It’s size is 127mb.
[used report function of video checker]
-
-
Hello Dice,
the issue with your video occurred as you are using ‘ symbol in the file URL and our shortcode didn’t counted on that.
We fixed the bug, just upgrade to new version when you see it. It should be available today.
Also, our video checker will report a video issue – the header of the video (moov meta data) is not located at the start of the file, so it’s slow to load (at least in some browsers, it works nicely for me on Safari Mac, but horribly slow in Firefox). We suggest that you re-encode your video into a web-optimized MP4 using HandBrake. Full guide is published here and you can do a lot of work just by checking the screenshots: http://foliovision.com/player/encoding
Thanks,
MartinHello Dice,
the new version (2.2.13) is out! You will have to insert your video again to make it work though. In general, it’s always easier only use non-accented letters, numbers, hyphen, underscore and dot in file URLs.
So your “Henderson’s John Bennett 20.06.14.mp4” could be “hendersons-john-bennett-20-06-14.mp4″. Now it will work with the ‘ if you use our shortcode editor. Otherwise enclose the file name in ” and “.
Thanks,
Martin
