• Skip to content
  • Skip to primary sidebar
  • Skip to footer

Foliovision

Making the web work for you

Main navigation

  • Weblog
    • FV Player
    • WordPress
    • Video of the Week
    • Case Studies
    • Business
  • About
    • Testimonials
    • Meet the Team
    • We Support
    • Careers
    • Contact
    • Pricing
  • Products
  • Support
    • FV Player Docs
    • Pro Support
  • Login
  • Basket is empty

Rackspace Issues

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › Rackspace Issues

  • smith234 9 years, 2 months ago

    Showed this when testing out ios stream in rackspace:

    Analysis of http://….rackdcn.com…..mp4
    Mime Type: application/vnd.apple.mpegurl
    Video:
    Bad mime type: Video served with a bad mime type application/vnd.apple.mpegurl!

Viewing 19 replies - 1 through 19 (of 19 total)
  • Martin 9 years ago

    Hello Chan,

    your video URL points to a M3U8 file for the HLS stream, but the file extension is MP4. So our video checker treats it as a MP4 video and that’s why it reports the error.

    Can you ask Rackspace if this is how their system work? I mean do they always use the .mp4 extension for HLS streams, or is it just a coincidence?

    Thanks,
    Martin

    smith234 9 years ago

    Yes they always use .mp4. I noticed it wouldn’t play either.

    Martin 9 years ago

    Hello Chan,

    it’s tricky if the file extension doesn’t match the file type.

    There is a way of making it play though – try adding #.m3u8 at the end of the URL. So

    http://something-something.rackcdn.com/video.mp4

    Becomes this, it will play, I just tested it:

    http://something-something.rackcdn.com/video.mp4#.m3u8

    Thanks,
    Martin

    smith234 9 years ago

    I can’t get this url to work with your player: rtmp://video.example.com/480745868/_definst_/mp4:480745868/file-name.mp4

    And this one shows up with my domain in front of it in video checker

    http://video.example.com/480745868/_definst_/mp4:480745868/file-name.mp4/playlist.m3u8

    The RTMP works in jwplayer just perfect. I don’t want to spend a $150 for it to work without there logo though.

    Martin 9 years ago

    Hello Chan,

    take a look at your RTMP path – it contains “mp4:” which separates the RTMP server endpoint from the RTMP path.

    So the correct way of posting this with FV Flowplayer is.

    [fvplayer rtmp="rtmp://video.example.com/480745868/_definst_/" rtmp_path="480745868/file-name.mp4"]

    Then you can simply add up HLS stream:

    [fvplayer rtmp="rtmp://video.example.com/480745868/_definst_/" rtmp_path="480745868/file-name.mp4" src="http://video.example.com/480745868/_definst_/mp4:480745868/file-name.mp4/playlist.m3u8"]

    We updated the RTMP documentation with this.

    I see that the HLS is not checked by video checker at all, so we fixed that by including at least a basic check.

    In next version of FV Flowplayer, you will be able to insert the URL in its original form, but we still prefer to separate the RTMP server and path.

    Thanks,
    Martin

    smith234 9 years ago

    I got the rtmp working but the quality switching isn’t working.

    Martin 9 years ago

    Hello Chan,

    as you are our licensed user, we can have a look at your issue right on your website. Could you please post a link where we can see the malfunction? Alternatively you can just post URLs to your quality versions and we will test it out.

    Thanks,
    Martin

    smith234 9 years ago

    Check my FV Flowplayer licensed website. You will see that the quality switching doesn’t work.

    Martin 9 years ago

    Hello Chan,

    thank you for your cooperation, where were a couple of issues we had to fix:

    1) First of all – M3U8 is designed to support multiple quality streams inside of it. Can you get such file from your video provider? Then there should be no need for quality switching provided by our plugin.

    However we included support for that in new FV Player Pro release (0.1.8.9), so this will now work. Tested on iPad as well.

    2) I see the bug in RTMP quality switching. The new version fixes that as well.

    3) We also released new FV WordPress Flowplayer (2.2.21) to fix the issue with your RTMP URLs (rtmp://server/path/mp4:path/file-name).

    Thanks,
    Martin

    smith234 9 years ago

    I can’t get the hls quality stream.

    The video is off now when going to full screen.

    Martin 9 years ago

    Hello Chan,

    I can see the quality switching on your site and I can use full screen as well. Tested in Safari (7.0.1), iPad (iOS 5.1.1) and Firefox (31.0, Firefox has to use Flash with RTMP as only Safari plays HLS).

    Could you please post more information about what browser you used?

    Thanks,
    Martin

    smith234 9 years ago

    I don’t see that it’s changing with hls when clicking on ipad. It might be you can test it.

    The rtmp seems to work now in quality switching. When going to full screen in rtmp it’s off until you change the quality then it works in full screen but not until you change the quality while in full screen.

    I’m using Chrome the latest. I can confirm that it only shows the video off on full screen in chrome. The others work good.

    Martin 9 years ago

    Hello Chan,

    are you sure you don’t have “Private” mode enabled on the iPad? That might interfere.

    Regarding your full screen issues – we tested Chrome 36.0.1985.125 on Mac OS X 10.9.1, Chrome 35.0.1916.114 m and 36.0.1985.125 m on Windows 7 and couldn’t replicate the issue.

    Do you mean that the video disappears after switching the quality? Is the issue solved by clearing the browser cache or perhaps even restarting it? Does the issue also appear if you log out of the site?

    Thanks,
    Martin

    smith234 9 years ago

    The video shows to the left with all the black on the right when clicking full screen. I can’t tell if it’s using flash or not in chrome. When in full screen then clicking a different quality it is full screen as it should be. Only in Chrome does it do this on windows 7. I cleared the cache in browser. It does it not logged in to. On ipad it should it switches I just can’t call because the video looks same to me in quality. I don’t have private mode.

    Martin 9 years ago

    Hello Chan,

    could you please test for your Chrome issues here? https://foliovision.com/player/demos/flowplayer-quality-switching

    On iPad, you need to have a look at your watermark logo – it’s clearly sharper when you are in HD video mode.

    Thanks,
    Martin

    smith234 9 years ago

    The link you sent to test shows fine. Just on the one on my site.

    It only does that with the rtmp and hls embedded video not a video I have using just the mp4 link.

    Martin 9 years ago

    Hello Chan,

    I’ll be sending you a test page with your video privately in a couple of minutes. If will show us if the issue could be related to the template which you are using.

    Thanks,
    Martin

    smith234 9 years ago

    It didn’t show offset but that wasn’t flash rtmp. It did that only with rtmp that I saw. Also, it plays really slow in flash on xp.

    Martin 9 years ago

    Hello Chan,

    on our test page, the video was streamed in RTMP and HLS. So Chrome was using Flash to play the RTMP stream as it doesn’t play HLS.

    I had a look in Windows XP with IE7 and the video played smoothly. We have a separate support ticket where we noticed that Windows XP with IE7 is indeed slow to play videos on your particular site, so there must be some CSS conflict.

    Thanks,
    Martin

Viewing 19 replies - 1 through 19 (of 19 total)
Reply To: Rackspace Issues



Please Sign in or Register to upload files.

Related Posts

  1. Update: Issues With Vimeo on Older Android Devices

  2. ExoClick Ads

    ExoClick Ads

  3. FV Player and Autoplay Issues

Primary Sidebar

Sign in Register
FV Player Docs Post New Topic

Welcome

to Foliovision support forums! We'll be happy to provide free support to resolve all the reported bugs. You always can start by specifying your OS and browser and steps to reproduce the bug.

If you need help with the installation on your site, please submit a request for a Pro Support Incident. We'll have you up and running in no time, with detailed instructions on how to resolve your issue yourself in the future.

Facing a hard to solve WordPress problem? On a tight deadline?

Let us take care of it for you
right now.

Pro Support Buy FV Player

Footer

Our Plugins

  • FV WordPress Flowplayer
  • FV Thoughtful Comments
  • FV Simpler SEO
  • FV Antispam
  • FV Gravatar Cache
  • FV Testimonials

Free Tools

  • Pandoc Online
  • Article spinner
  • WordPress Password Finder
  • Delete LinkedIn Account
  • Responsive Design Calculator
Foliovision logo
All materials © 2023 Foliovision s.r.o. | Panská 12 - 81101 Bratislava - Slovakia | info@foliovision.com
  • This Site Uses Cookies
  • Privacy Policy
  • Terms of Service
  • Site Map
  • Contact
  • Tel. ‭+421 2/5292 0086‬

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in settings.

Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Necessary Cookies

Strictly Necessary Cookie allow you to log in and download your software or post to forums.

We use the WordPress login cookie and the session cookie.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Support Cookies

Foliovision.com uses self-hosted Rocket.chat and self-hosted Freescout support desk to provide support for FV Player users. These cookies allow our visitors to chat with us and/or submit support tickets.

We are delighted to recommend self-hosted Rocket.chat and especially Freescout to other privacy-conscious independent publishers who would prefer to self-host support.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

3rd Party Cookies

This website uses Google Analytics and Statcounter to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

We reluctantly use Google Analytics as it helps us to test FV Player against popular Google Analytics features. Feel free to turn off these cookies if they make you feel uncomfortable.

Statcounter is an independent Irish stats service which we have been using since the beginning of recorded time, sixteen years ago.

Please enable Strictly Necessary Cookies first so that we can save your preferences!