Martin's Replies

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10 years ago in reply to: splash screen via video preload

Martin

Hello Ed,

sorry about that, I forgot to remove the “solved” tag. Thank you for the screenshots too. We are still looking into this.

Thanks,
Martin

10 years ago in reply to: Youtube video – caption doesn’t appear

Martin

Hello Lise,

unfortunately iPhone doesn’t support HTML5 subtitles. The subtitles have to be encoded in the MP4 file – here’s how: https://www.youtube.com/watch?v=SiBJtF7bQOs That guide uses HandBrake which we also recommend: http://foliovision.com/player/encoding

It won’t encode the subtitles into the picture, but add the actual subtitles text to a new stream, so they can be disabled/enabled when playing.

Zencoder can also get the job done for you: http://blog.zencoder.com/2012/07/13/closed-captioning-for-web-mobile-and-tv/ — “Zencoder can add captions to HTTP Live Streaming videos for iOS.”

However – Vimeo won’t keep the subtiles in the MP4 file. So you might need to host your MP4s somewhere else. You can use Amazon CloudFront, but it’s much more complex than just using YouTube or Vimeo: http://foliovision.com/player/secure-amazon-s3-guide

A demo for this can be found here: http://foliovision.com/player/demos/built-in-subtitles-iphone

Thanks,
Martin

10 years ago in reply to: splash screen via video preload

Martin

Hello Ed,

we will investigate this issue. If the autobuffering is enabled, this should work – the first frame of the video should show up – thus no need for splash image. It wastes the server bandwidth, as it has to load a bit of the video (more than just an image) and different browsers treat it differently, so it’s not without flaws.

Thanks,
Martin

10 years ago in reply to: Youtube video – caption doesn’t appear

Martin

Hello Lise,

you can see it in action here, it’s the second video on the page: http://foliovision.com/player/demos/youtube-embedding

Our plugin works with Vimeo as well. Full instructions and demo here: http://foliovision.com/player/how-to-use-vimeo-pro

Thanks,
Martin

10 years ago in reply to: Youtube video – caption doesn’t appear

Martin

Hello Lise,

could you please post a link to the YouTube video where these subtitles should be used?

Our plugin works with WordPress, but it’s not included in WordPress automatically – it has to be installed separately and it also needs the license.

Thanks,
Martin

10 years ago in reply to: Youtube video – caption doesn’t appear

Martin

Hello Lise,

if you can post your subtitles in VTT format, then we can put up a demo for your.

The instructions are here, you would have to take care of the first step only: http://foliovision.com/player/subtitles

Thanks,
Martin

10 years ago in reply to: Youtube video – caption doesn’t appear

Martin

Hello Lise,

latest version of FV Player Pro (available to licensed users of FV Flowplayer) now provides a proper YouTube embedding: http://foliovision.com/2014/07/playing-youtube-videos

We tested the subtitles in VTT format and they worked fine.

Thanks,
Martin

10 years ago in reply to: YouTube video doesn’t use the flowplayer skin

Martin

Hello Keith,

latest version of FV Player Pro (available to licensed users of FV Flowplayer) now provides a proper YouTube embedding: http://foliovision.com/2014/07/playing-youtube-videos

Thanks,
Martin

10 years ago in reply to: Broken Plugin?

Martin

Hello Micah,

thank you for your interest in our plugin!

When I open your link, I only see “[membc_ppep-video-shortcode-micahtest title=’How Do People Keep Score’ videofile=’https://ppep.s3.amazonaws.com/0304-101-002%20How%20Do%20People%20Keep%20Score.mp4′ seconds=’565′ tag1=’750′ tag5=’758′]”. That is not the shortcode which our plugin is using.

We use [fvplayer…] shortcode, as described here: http://foliovision.com/player/user-guide

Are you trying to integrate FV Flowplayer with some other plugin?

Thanks,
Martin

10 years ago in reply to: splash screen via video preload

Martin

Hello Ed,

I suggest you try putting in black color and see how it looks like. No need to go to any CSS file as the setting is available in the plugin settings panel. It uses .flowplayer { background: #{color} !important; } kind of CSS.

Thanks,
Martin

10 years ago in reply to: splash screen via video preload

Martin

Hello Ed,

I see, it’s not an hazy overlay, but a color which you selected Settings -> FV WordPress Flowplayer -> Player Skin -> Canvas.

Thanks,
Martin

10 years ago in reply to: splash screen via video preload

Martin

Hello Ed,

I’m not totally sure what you mean. If it’s the sharing bar which appears when you hover the video during playback, that can be disabled in options, just read our announcement article here: http://foliovision.com/2014/06/video-share-bar

If you mean that your logo show over the video splash screen, then you can get rid of it in CSS, just use the .is-splash .fp-logo selector.

If you mean that your logo has a transparent gray colored background – I’m not sure what could cause that. Perhaps there is a color profile on your image which you can try to remove and see if it helps.

Thanks,
Martin

10 years ago in reply to: Embed code display nothing

Martin

Hello Manish,

the HTML page must contain <body> tag, so if you test this in a hurry, you might miss it. Working demo here: http://lifeinamovie.com/h/embed.html

Thanks,
Martin

10 years ago in reply to: wp is null error on admin section

Martin

Hello Manish,

here’s a workaround for your issue:

1) Upload your image in wp-admin -> Media -> Add New
2) Once uploaded, click “Edit” to see its details
3) You should get to a new screen where you see the image on the left and “Save” box on the right.
4) There you can copy the “File URL:” and paste it into our settings into the “Logo:” field.

I recommend that you check some other Settings screen, such as “Discussion” to see if the JavaScript error occurs on it as well. If it’s just our plugin screen, then it’s a conflict. If it’s everywhere, it’s just a bug in the Awesome Builder plugin.

Thanks,
Martin

10 years ago in reply to: wp is null error on admin section

Martin

Hello Manish,

since it’s a paid plugin, it’s hard for us to check.

Does the error actually break our settings screen? If it’s just an error that shows up and you are still able to open all the settings boxes and also use the FV Player button (shortcode editor) when writing a post, I wouldn’t worry about it much.

Of course check if your videos are playing – logged in and not logged in.

Thanks,
Martin

10 years ago in reply to: Warning: Illegal offset type in isset or empty

Martin

Hello David,

I put up quick bugfix version 0.1.8.3.1, could you please check if it helps?

Alternatively can you disabled WP_DEBUG on your site? You should see the constant set to true in wp-config.php, if you have some experience with editing that file.

Thanks,
Martin
10 years ago in reply to: playback speed
Martin

Hello Varut,

this can be achieved by using the following JavaScript script:
```
flowplayer(function (api, root) {

api.bind("ready", function (e,api) {

api.speed('1.5');

});

});
```
You can experiment with keyboards shortcuts shift + left/right arrow to see if it works well with your video.

We could add the speed=”1.5″ option to the shortcode as well to make this much easier. We would be happy to prioritize this feature if you buy our license or if you already have it. We are currently finishing our YouTube integration and it takes a fair amount of time.

Thanks,
Martin
10 years ago in reply to: Javascript warning message.

Martin

Hello Manish,

this warning appears for admins only. If it disappears, then it’s fine. If not, it means your site has broken JavaScript and that’s what the message is about. That’s the whole purpose of it.

We also talked about this here: http://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/red-warning-flashes-after-upgrade#post-3008

Thanks,
Martin

10 years ago in reply to: wp is null error on admin section

Martin

Hello Manish,

it appears to be caused by the some other plugin. What issues are you noticing? Is the shortcode editor (the FV Flowplayer button above the post editor) working for you?

Thanks,
Martin

10 years ago in reply to: Warning: Illegal offset type in isset or empty

Martin

Hello David,

could you please check if saving the plugin options solves the problem? I run WP_DEBUG on all the time on my test sites and I haven’t noticed this yet.

Thanks,
Martin

10 years ago in reply to: Continuous loop

Martin

Hello Mateusz,

1) Hide control bar – currently this can be only done via CSS:

.fp-ui { display: none; }

Just make sure you add something before the CSS selector to make sure it affects only that specific video.

2) Hide share buttons – the above also hides the share buttons.

3) Autoplay – just enable it is Settings -> FV WordPress Flowplayer -> “Post Interface Options” and you will be able to add it using the shortcode editor.

4) Loop – same as (3).

5) Volume off – since iPad and Android doesn’t support volume control from within JavaScript, this wouldn’t work. We recommend that you encode your video without the audio to really make sure the audio won’t disturb anybody.

Thanks,
Martin

10 years ago in reply to: Turn off social sharing for members area

Martin

Hello MaryAnn,

the option was moved to: Settings -> FV WordPress Flowplayer -> Player Skin -> Disable sharing.

I also updated this in our article.

Thanks,
Martin

10 years ago in reply to: aspect ratio mobile

Martin

Hello Isaia,

we just released version 2.2.17 which might fix your styling issue. Could you please give it a try?

We also offer hands on support for our plugins in case you are still having issues. If you want more features, you can order our license which gives you FV Player Pro – our Pro extension which adds Vimeo, lightbox, secure CloudFront and other features.

Thanks,
Martin

10 years ago in reply to: Vimeo videos won’t load with FV Player Pro

Martin

Hello Filip,

as you are our licensed user, we checked the situation on your site and found that there was some weird conflict with your template (based on Genesis framework). Installing a fresh copy of the framework didn’t caused the same issue on our site.

So we made the script loading in our plugin more careful and now it works. We released version 2.2.17 which fixes your issue. Please upgrade all the sites to it and the issue will be resolved.

Thanks,
Martin

10 years ago in reply to: Vimeo videos won’t load with FV Player Pro

Martin

Hello Filip,

sorry about the inconvenience, we are not able to reproduce the issue.

Could you please check if “Load FV Flowplayer JS everywhere” in Settings -> FV Worpdress Flowplayer -> Integrations helps?

We will be in touch in a private support ticket.

Thanks,
Martin

10 years ago in reply to: $.browser is deprecated

Martin

Hello Viktor,

if you need to, you should be able to remove jQuery.migrate as the jQuery.browser is contained in the core Flowplayer library. FV Flowplayer is a cutting edge technology and sometimes it must step a bit outside of jQuery rules – the jQuery.browser is useful in some cases, even though it’s deprecated. That’s why jQuery.migrate was created. So in my opinion you should ignore this warning.

Thanks,
Martin

10 years ago in reply to: $.browser is deprecated

Martin

Hello Viktor,

could you please let us know what you are trying to achieve? Just removing that function will break Flowplayer completely. It’s included in a way that if there is another jQuery.browser function, it won’t be included at all.

Thanks,
Martin

10 years ago in reply to: $.browser is deprecated

Martin

Hello Viktor,

yes, it’s inside of it.

Thanks,
Martin

10 years ago in reply to: $.browser is deprecated

Martin

Hello Viktor,

thank you for your interest in our plugin!

Yes, jQuery.browser is deprecated, that’s why Flowplayer has the jQuery.browser plugin built-in.

Thanks,
Martin

10 years ago in reply to: aspect ratio mobile

Martin

Hello Isaia,

I can see the streaming working now.

It also works for me in Safari and on iPhone, so the HLS stream works as well. Add live=”true” to the shortcode and the total video duration won’t display.

I’m noticing that the share bar has some styling defects on your site, so we will make our CSS more solid to avoid these issues.

It also appears that either your theme or some plugin inserts some closing P tags into our video HTML and that breaks the Embed button functioning. We will look into making it more resilient.

Thanks,
Martin

10 years ago in reply to: aspect ratio mobile

Martin

Hello Isaia,

if you need a direct support on your website, we are happy to help, just order our pro support.

I tried your RTMP server with some other video player to rule out a possibility that it doesn’t work with Flowplayer. It was not working, so it appearas that either your RTMP server or path is not correct. Here’s what you use, so double check that:

RTMP Server: rtmp://streaming.rocoder.com/philadelphia
RTMP Path: livestream

Next, you should not be entering the M3U8 video into the mobile video field as that gets served depending on the screen size. Just enter it as a primary video source and then enter RTMP. That way you don’t have to do any hacks for your mobile visitors – FV Flowplayer will take care of it all.

Detailed instructions for using RTMP (together with MP4 and M3U8) are in our documentation: http://foliovision.com/player/rtmp-streams

Thanks,
Martin

10 years ago in reply to: aspect ratio mobile

Martin

Hello Isaia,

sorry about the delay, you message was lost in our system.

I had a look at your video – the RTMP stream doesn’t appear to be working even though our video checker says it’s ok.

I had a look at the mobile version, but it appears you serve different HTML for iPhone. Is that on purpose? We never had any issues with responsiveness, except for templates which specify no width for the content element and we fixed that in JavaScript.

Thanks,
Martin

10 years ago in reply to: Apply a time limit to video playback

Martin

Hello Don,

this is doable and it’s on our list, however we want to do it so that it’s very intuitive for the users.

Could you please explain more about your sign-up procedure? Do you use any membership plugin (does it support return URL for user once he joins?) or subscription service (does it support callback in JavaScript?)?

Thanks,
Martin

10 years ago in reply to: Playlist + secure Amazon S3 issue

Martin

Hello Purelife,

we released version 2.2.16, which added a setting which will force your Amazon S3 link expiration time to all videos (Amazon S3 Protected Content -> Force the default expiration time).

Thanks,
Martin

10 years ago in reply to: FV Player Pro PHP warnings

Martin

Hello Chan,

I can’t figure out how to reproduce the problem. We released FV Player Pro version 0.1.8 today, which supports CloudFront with download protection. So you can upgrade to that to see if it helps, but make sure your upgrade FV Wordpres Flowplayer as well (version 2.2.16 released today – better support for Amazon S3 download restricted URLs and cached plugins).

Thanks,
Martin

10 years ago in reply to: Rackspace Issues

Martin

Hello Chan,

it’s tricky if the file extension doesn’t match the file type.

There is a way of making it play though – try adding #.m3u8 at the end of the URL. So

http://something-something.rackcdn.com/video.mp4

Becomes this, it will play, I just tested it:

http://something-something.rackcdn.com/video.mp4#.m3u8

Thanks,
Martin

10 years ago in reply to: FV Player Pro PHP warnings

Martin

Hello Chan,

please double check if you are using FV Player Pro 0.1.7.4 – the latest public version. If not, then you should see an upgrade available. If that’s not the case, please let us know.

Thanks,
Martin

10 years ago in reply to: Rackspace Issues

Martin

Hello Chan,

your video URL points to a M3U8 file for the HLS stream, but the file extension is MP4. So our video checker treats it as a MP4 video and that’s why it reports the error.

Can you ask Rackspace if this is how their system work? I mean do they always use the .mp4 extension for HLS streams, or is it just a coincidence?

Thanks,
Martin

10 years ago in reply to: Youtube video – caption doesn’t appear

Martin

Hello Lise,

I’ll update the thread when new version with Youtube integration is released and we will see where we stand with the caption/subtitles.

Thanks,
Martin

10 years ago in reply to: Video Jumps on hover IE11

Martin

Hello Eoin,

thanks for the tip, that’s quite interesting!

I wonder if we should include this in our core CSS or if there might be some side effects.

Martin

10 years ago in reply to: ver 2.1.2 start video muted

Martin

Hello John,

thank you, we are currently working on Youtube integration (chromeless player) and secure CloudFront support.

If you could adjusting your rating on WordPress.org now, that would be great, thanks!

Martin

10 years ago in reply to: Getting two ‘closing tags’ (” /> “) output in HTML, just after tag

Martin

Hello dizturbio,

are you getting the same when you use the default template? Does it work fine for single posts, or is it just homepage?

On our end, we could double-check if we escape any HTML properly – to not break the meta tag attributes.

Thanks,
Martin

10 years ago in reply to: ver 2.1.2 start video muted

Martin

Hello John,

thank you for bringing this up, this task was unfortunately left forgotten.

This feature was added just now. You can read all the details in our blog post: http://foliovision.com/2014/07/flowplayer-default-setting

Thanks,
Martin

10 years ago in reply to: Video Jumps on hover IE11

Martin

Hello Eoin,

sorry about the delay, it’s a really weird issue.

We were not able to find what could be causing it. However removing the dorayaki-fonts-css linked stylesheet helped.

Did you do your own custom CSS with some hover actions, or are you just using some template?

Thanks,
Martin

10 years ago in reply to: Youtube video – caption doesn’t appear

Martin

Hello Lise,

we are working on a full featured YouTube integration (we have first alpha version for our internal testing ready).

So what you are getting now is just a very basic Youtube integration, but things will dramatically improve once we finish the YouTube integration (this will enable use of ads, splash screen, redirection, popups).

The integration should be in working condition next week. We should be able to make it work with subtitles as well.

Thanks,
Martin

10 years ago in reply to: Continuous loop

Martin

Hello Mateusz,

you can simply add loop=”true” to the shortcode or enable the interface option in Setting -> FV WordPress Flowplayer -> Post Interface Options -> Loop.

If you want to embed the player into your site template to create some animation, you will have to use some CSS to hide the control bar, play button, loading indicator and so on.

Thanks,
Martin

10 years ago in reply to: Vimeo videos won’t load with FV Player Pro

Martin

Hello Filip,

I found the bug and fixed it. Version 0.1.7.4 was released. Please upgrade to it and let us know if you find any issues. If you don’t see the upgrade available yet, try deactivating and then activating the plugin or reloading the plugin screen.

Thanks,
Martin

10 years ago in reply to: Vimeo videos won’t load with FV Player Pro

Martin

Hello Filip,

thank you for the bug report and sorry about the inconvenience. We are looking into it now, it appears that there is some bug in your site JavaScript. We will update this thread as soon as we figure out more.

Thanks,
Martin

10 years ago in reply to: YouTube – My splash image does not display

Martin

Hello Irene,

sure, we will announce it on our blog, on our Twitter and also in the plugin change log.

Thanks,
Martin

10 years ago in reply to: YouTube – My splash image does not display

Martin

Hello Irene,

we are working on a full featured YouTube integration (we have first alpha version for our internal testing ready).

So what you are getting is what it should be for now, but things will dramatically improve once we finish the YouTube integration (this will enable use of ads, splash screen, redirection, popups…).

Thanks,
Martin

11 years ago in reply to: Multiple Resolutions – Quality Switching

Martin

Hello Chan,

there is no limit on number of the video qualities, but it’s best to keep the count down – the lowest quality video out of three should be already optimized for mobile. We plan to add a mobile auto-detection, to make sure mobile users get that video right away.

If you can provide a sample URLs for some Rackspace video (we won’t make the URLs public if you don’t want to), then we can recommend how to embed it.

Thanks,
Martin

11 years ago in reply to: Uncaught TypeError – Cannot Insert Video

Martin

Hello bcolflesh,

we released version 2.2.14 which should fix your issue if you want to give our plugin a try to post some video.

Thanks,
Martin

11 years ago in reply to: Chrome very slow rendering, other browsers fast

Martin

Hello cybermike,

fixed, version 2.2.14 released. Thank you for your cooperation!

This was caused by the embed function of Flowplayer and the way we use it for the share bar.

Thanks,
Martin

11 years ago in reply to: Uncaught TypeError – Cannot Insert Video

Martin

Hello bcolflesh,

thank you for the bug report!

Could you please post the shortcode you are using, so we can fix this bug in today’s bugfix release? We won’t publish any real links in the shortcode.

Thanks,
Martin

11 years ago in reply to: Chrome very slow rendering, other browsers fast

Martin

Hello cybermike,

thank you for using the video checker and for reporting the issue!

I found the following:

FV Flowplayer 2.2.13 – I can see that the video playback initiates two requests to the MP4 file, which is strange. The seeking is slowed down here, perhaps because of the extra request blocking something in Chrome.

FV Flowplayer 2.2.7 – only one request.

The videos are often quite slow to start – looks like your server is at times overloaded, as the wait time is long.

So we will concentrate on explaining the two requests for the MP4 file (new version) instead of just one (old version).

Thanks,
Martin

11 years ago in reply to: Secure RTMP

Martin

Hello Easystreams,

thank you for using our video checker to report the playback issues.

RTMPE is the encrypted RTMP which uses a token. Unfortunately this is currently not supported by Flowplayer 5. You need to use RTMP protocol.

The information which you need is:

RTMP Server Path
RTMP File Path

Full documentation is available here: http://foliovision.com/player/rtmp-streams

We are currently working on secure CloudFront which will allow you to secure your RTMP URLs against hot-linking.

Thanks,
Martin

11 years ago in reply to: Chrome very slow rendering, other browsers fast

Martin

Hello cybermike,

could you please hit the “Send to Foliovision” button in the video checker window to send us the full report with video details? The information remains private, we will only use it to diagnose the issue.

Thanks,
Martin

11 years ago in reply to: Chrome very slow rendering, other browsers fast

Martin

Hello cybermike,

please use our video checker to report the exact video which is causing trouble.

I don’t see any change between 2.2.8 and current version which could cause this.

Thanks,
Martin

11 years ago in reply to: Embed video to Twitter

Martin

Hello Mateusz,

thank you for an interesting suggestion. It appears this can be done using Twitter cards.

We will have a look at this, but we are currently working on some other features, which are prioritized (CloudFront, pre-roll ads interface to name a few).

Thanks,
Martin

11 years ago in reply to: Turn off social sharing for members area

Martin

Hello Steve,

could you please turn on both “Disable Embed Button” and “Disable Sharing”? We posted about this to our blog when the feature was released.

Please let us know if that doesn’t help (we tested it on multiple sites with no issues).

Thanks,
Martin

11 years ago in reply to: Dropbox hosted videos

Martin

Hello Dice,

the new version (2.2.13) is out! You will have to insert your video again to make it work though. In general, it’s always easier only use non-accented letters, numbers, hyphen, underscore and dot in file URLs.

So your “Henderson’s John Bennett 20.06.14.mp4” could be “hendersons-john-bennett-20-06-14.mp4″. Now it will work with the ‘ if you use our shortcode editor. Otherwise enclose the file name in ” and “.

Thanks,
Martin

11 years ago in reply to: Dropbox hosted videos

Martin

Hello Dice,

the issue with your video occurred as you are using ‘ symbol in the file URL and our shortcode didn’t counted on that.

We fixed the bug, just upgrade to new version when you see it. It should be available today.

Also, our video checker will report a video issue – the header of the video (moov meta data) is not located at the start of the file, so it’s slow to load (at least in some browsers, it works nicely for me on Safari Mac, but horribly slow in Firefox). We suggest that you re-encode your video into a web-optimized MP4 using HandBrake. Full guide is published here and you can do a lot of work just by checking the screenshots: http://foliovision.com/player/encoding

Thanks,
Martin

11 years ago in reply to: Chrome very slow rendering, other browsers fast

Martin

Hello Timon,

thank you for an interesting analysis.

I guess Chrome is doing some background processing for the video. It happens even if you remove all script tags from the HTML – so it happens even if there is no FV Flowplayer: http://lifeinamovie.com/h/fv.html

This appears for both MP4 and WebM videos. It also appears in Chromium (the open source web browser project from which Google Chrome draws its source code).

So I guess there is nothing we can do here and it’s probably not really an issue after all. Although your test show some CPU usage during that strange delay.

Perhaps other browsers trigger the load event as soon as possible, while Chrome waits for video.

Thanks,
Martin

11 years ago in reply to: Firefox android encoding?

Martin

Hello Ray,

I see, looks like we will have to build some kind of fallback for it – if the video fails, we will have to look for the mobile video. Currently the mobile video is based on the screen size as we don’t want to serve low quality video to tablets with wifi.

We might just add this into our quality switching.

Thanks,
Martin

11 years ago in reply to: javascript error flowplayer.min.js?ver=2.2.12:457

Martin

Hello David,

thank you for the bug report. This error was occurring for Vimeo videos with FV Player Pro (our Pro extension).

We fixed the bug and will release the new version, hopefully today.

Thanks,
Martin

11 years ago in reply to: Firefox android encoding?

Martin

Hello Ray,

the video plays for me on Samsung Galaxy Tab 2. The User agent string is:

“Mozilla/5.0 (Linux; U; Android 4.04; sk-sk; GT-P3100 Build/IMM76D) AppleWebKit/534.30 (HTML, like Gecko) Version/4.0 Safari/534.40”

Could you please:

1) Let us know what is your user agent by visiting this page? http://www.whatsmyuseragent.com/

2) Could you please check if restarting the device helps?

Hello Wendy,

“Forbidden Voices” on the http://wglg.org/films/ website crashed the browser on the above Samsung tablet. But then I was able to play it as well as some other movie – “Gulabi Gang”. I was using the built-in browser.

Thanks,
Martin

11 years ago in reply to: PHP warning for array_merge()

Martin

Hello Tasherre,

you should be checking the CSS for span elements – the playlist uses span for the thumbnails.

If you know a bit of CSS and you can provide a tip about what CSS property is causing this, we are happy to fix the issue in our plugin.

If you buy our license we will be happy to have a look at your site directly and come up with a fix in our plugin.

If you order our pro support we are happy to help you with fixing the CSS directly or your website.

Thanks,
Martin

11 years ago in reply to: Warning: Illegal offset type in isset or empty

Martin

Hello David,

thank you for your notice, this was fixed in FV Player Pro 0.1.7.3, released just now.

Thanks,
Martin

11 years ago in reply to: _fv_flowplayer data

Martin

Hello David,

a demo can be seen here: http://foliovision.com/player/demos/video-playlist-durations

Thanks,
Martin

11 years ago in reply to: _fv_flowplayer data

Martin

Hello David,

we added this feature (off by default) and added required documentation here: http://foliovision.com/player/api-programming#video-length

Read the above to see how it’s enabled and how to use it in your templates.

Thanks,
Martin

11 years ago in reply to: How to insert embed iframe code?

Martin

Hello whichinvestment,

you are trying to insert a standard iframe embed code. Our player deals with embedding of video files or video streams directly. You need to contact the person responsible for the henderson.com websites and tell them about the issues you are having.

I can see that the whole issue is caused by a DIV with bad dimensions, but there is nothing we can do to fix it.

Also – Iframe embedding of videos (similar to what you are using here) is something we are thinking of adding to our plugin.

Thanks,
Martin

11 years ago in reply to: PHP warning for array_merge()

Martin

Hello Tasherre,

we released version 2.2.12 today, which fixes more PHP warnings. Could you please paste the error message here if you still get it after the upgrade?

Thanks,
Martin

11 years ago in reply to: Fix splash image on videos with different aspect ratio

Martin

Hello David,

this is on our list of things to do.

Thanks,
Martin

11 years ago in reply to: _fv_flowplayer data

Martin

Hello David,

the first version of this is ready, we just want to add some useful shortcodes for it and then we will release it.

Thanks,
Martin

11 years ago in reply to: PHP warning for array_merge()

Martin

Hello Ray,

thank you for letting us know, version 2.2.11 released just now fixes this issue. You probably have WP_DEBUG enabled.

Thanks,
Martin

11 years ago in reply to: JavaScript broken

Martin

Hello Bart,

we just released version 2.2.10 which should fix your issue. Our fix for the issue disappeared from the 2.2.9 version, sorry about that.

Thanks,
Martin

11 years ago in reply to: Not working in IE 11

Martin

Hello robahas,

your homepage video plays for us in IE 9 and IE 11.

Please upgrade to 2.2.10 which we released now, as it fixed some IE ugs with share bar.

It that won’t help – try logging out of your website. There might be a plugin conflict which only occurs when you log in. We are happy to help you with resolving the conflict right on your website, just order our pro support.

Thanks,
Martin

11 years ago in reply to: IE 11 ioad indicator weirdness

Martin

Hello Timon,

we just released 2.2.10 which includes the IE rendering bug fix. Could you please let us know if it helps?

Thanks,
Martin

11 years ago in reply to: IE 11 ioad indicator weirdness

Martin

Hello Timon,

sorry about the delay on this one. We can put it up in next release. There was supposed to be one this week, but it’s delayed because of new features.

Thanks,
Martin

11 years ago in reply to: Multiple Resolutions – Quality Switching

Martin

Hello Chan,

thank you, we able to reproduce the bug now. It was just a small thing were the quality prefixes were treated as numbers instead of strings.

Fixed, FV Player Pro 0.1.7 update should be available on your site, just try reloading the plugins screen later if it’s not there right away.

Thanks,
Martin

11 years ago in reply to: Multiple Resolutions – Quality Switching

Martin

Hello Chan,

could you please address (1) and (2) from my last post specifically?

I’m not able to reproduce this bug.

Thanks,
Martin

11 years ago in reply to: Custom Pre-roll

Martin

Hello Mateusz,

we have the feature, but currently there is no interface for it. We plan to add it really soon.

If you need it right now, you can just enter the pre-roll vidoe as the first playlist item and then the main video as second. Next you can hide the playlist buttons in CSS for that specific post:

#post-{POST ID} .fp-playlist-external { display: none }

Thanks,
Martin

11 years ago in reply to: Using Vimeo and Youtube

Martin

Hello wazki,

yes, the Youtube integration is only very basic right now. Vimeo integration is using FV Flowplayer interface, you have to own the FV Flowplayer license and a Vimeo Plus/Pro account to use it though. The Pro version offers a lot more.

Video Lightbox
Quality switching
Vimeo Plus/Pro integration

Advanced Youtube integration is coming.

Thanks,
Martin

11 years ago in reply to: Using Vimeo and Youtube

Martin

Hello wazki,

full Vimeo integration is available for licensed users only. If you have a license, but you are not getting the Pro extension (FV Player Pro plugin), we will be happy to fix it for your.

Full Vimeo user guide for FV Flowplayer is posted here: http://foliovision.com/player/how-to-use-vimeo-pro

Thanks,
Martin
11 years ago in reply to: Multiple Resolutions – Quality Switching
Martin

Hello Chan,

thank you for the bug report!

I see the problem and I see what’s wrong, but I can’t reproduce the problem. Could you please:

1) check step 6. in our guide here? http://foliovision.com/player/switch-video-quality What does the “Show hint” feature say? Does it recognize the quality prefixes properly? In your case if you enter your video like

`http://your-server.com/6-1-14-360.mp4`

It should say it will look for:
```
http://your-server.com/6-1-14-432.mp4

http://your-server.com/6-1-14-720.mp4
```
2) post the exact shortcode you are using and the content of your Settings -> FV WordPress Flowplayer -> Pro Features -> Video quality switching textarea?

3) I checked your video files and I wouldn’t recommend you use HD (720p) for these videos at all as your camera picture quality is not sharp enough. On the other hand, your low quality (360p) is creating quite big files already. You should be fine with using our mobile and SD qualities as recommended at the end of our article here: http://foliovision.com/player/switch-video-quality

I also recommend you use -sd and -mobile as your quality prefixes, so you can change the resolutions a bit with any file if needed. You would have to rename all of your files which you already use though.

Thanks,
Martin
11 years ago in reply to: Multiple Resolutions – Quality Switching

Martin

Hello Chan,

could you please post a sample URL or submit the video using video checker?

We haven’t noticed any issues on multiple websites.

Thanks,
Martin

11 years ago in reply to: Multiple Resolutions – Quality Switching

Martin

Hello Chan,

the quality switching now happens live (no page reload): http://foliovision.com/2014/06/video-multiple-qualities

Thanks,
Martin

11 years ago in reply to: _fv_flowplayer data

Martin

Hello David,

we can show the video duration time in playlist, in video splash screen bottom corner and also provide a template tag for your use.

Thanks,
Martin

11 years ago in reply to: html5 video not found but plays in background

Martin

Hello leolorca,

please use our video checker to report the exact video which is causing issues: http://foliovision.com/player/faq#properties-built-checker-report-playing

Thanks,
Martin

11 years ago in reply to: _fv_flowplayer data

Martin

Hello David,

yes, it will require a cron and downloading to work reliably.

Could you please let us know where you need to show this video duration, so we can make it a sensible feature? Right now I can only think of showing it in playlist captions.

Thanks,
Martin

11 years ago in reply to: Ad options for YouTube and Vimeo Videos

Martin

Hello Rafael,

we have good experience with using Google DFP video ads and some of our users are using this setup.

Could you please send us your video ad URL (we won’t publish it) so we can double check? We can setup a demo page with that.

Thanks,
Martin

11 years ago in reply to: _fv_flowplayer data

Martin

Hello David,

we are working on revising this idea – each video in post will get its own post meta value where we will store this information.

Problem is that storing the playtime takes a while, so if there are too many videos in the post, we will be only able to process a bunch of them on post save.

Thanks,
Martin
11 years ago in reply to: wp_ajax_ do_shortcode
Martin

Hello David,

working with load() and play() is not always so obvious, as it works a bit differently for iPad etc.

Following should play any video you insert in JavaScript:
```
jQuery('#your-player-element').flowplayer();

var api = jQuery('#your-player-element').data('flowplayer');

api.load();
```
Thanks,
Martin
11 years ago in reply to: RTMP Video Checker

Martin

Hello Varut,

thank you for the quick support submission!

I see that you video plays, but you are getting our error message. I changed the message to just a warning, as I’m not sure what could be causing the issue as the RTMP checking is tricky.

Does it happen also with some other video which don’t use blank spaces in the file name? (like in this case: “Single Variable Calculus”)

You are using Amazon CloudFront for the RTMP and we hand no issues like this so far.

Thanks,
Martin

11 years ago in reply to: wp_ajax_ do_shortcode

Martin

Hello David,

do you see fv-flowplayer.min.js on that page? If not, enable Integrations -> Load FV Flowplayer JS everywhere. That might be it.

Thanks,
Martin

11 years ago in reply to: Share buttons

Martin

Hello Mateusz,

version 2.2.9 was released: http://foliovision.com/2014/06/video-share-bar

Thanks,
Martin

11 years ago in reply to: use only parent category for post title

Martin

Hello swcomm,

sorry about the delay, these SEO titles and meta descriptions make most sense when they are hand written. So in general we are not trying to put in too much of the automated stuff into our plugin. However if your site has some main sections, it might be nice to always have the section name in the title. Is that what you are after?

Thanks,
Martin

11 years ago in reply to: No posts showing

Martin

Hello Justin,

sorry about the delay, we haven’t noticed this kind of issue yet.

What post permalinks structure are you using? Do you have any pages which have same URL as some category? When you visit Settings -> Permalinks – does it help with your issue? When you change the category URL to something else (try appending some number, just to make sure it’s unique, I’m not proposing it as a solution), does it help?

Thanks,
Martin

11 years ago in reply to: wp_ajax_ do_shortcode

Martin

Hello David,

you can remove that notice using JavaScript. You need to use JavaScript anyway to initialize Flowplayer on the DIV element which contains the player.

It sounds like an interesting project and I see we could improve this (the backend/frontend stuff could be improved). However currently we are under a heavy load of more end-user features to add.

If you need this resolved quickly or it’s important for your work, we are happy to help you with the coding if you make a donation, or we can incorporate your changes if you are able to do this properly. Are you also sure you absolutely need AJAX here?

Thanks,
Martin

11 years ago in reply to: wp_ajax_ do_shortcode

Martin

Hello David,

I’m not sure what could be causing your issue as we use the standard WordPress shortcode API. Are you sure it works with shortcode like [gallery]? Are you sure your working shortcode is not getting some special treatment? You need to use the_content() or apply_filters(), as the shortcodes are not processed otherwise. Then you need to load Flowplayer on the resulting DIV element, similar to what is at the end of the document here: http://foliovision.com/player/api-programming

Thanks,
Martin

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