Forum Replies Created
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Hello,
you can just use our shortcode editor to upload the splash image using the “Add Image” button next to the “Splash image” field. That way the image is stored in WP Media Library.
If you change the site domain, you will need to do search and replace in the post content, but you need to do that anyway for the images in posts.
Thanks,
Martin9 years ago in reply to: RTMP Stream of mp3 filesHello Jodi,
supporting CloudFront for audio files is one thing, but serving it over RTMP is another. I found no proof that this should work at a glance.
Could you please post the articles which you used so far?
Thanks,
Martin9 years ago in reply to: RTMP Stream of mp3 filesHello Jodi,
our CloudFront feature was not designed with audio in mind.
We will talk about this in our team – perhaps we could add at least a basic support for audio.
Thanks,
Martin9 years ago in reply to: Closed Captions ButtonHello Gary,
yes, FV Flowplayer 6 is out: https://foliovision.com/2015/08/fv-flowplayer-6-released
Just make sure your license is active when you upgrade, if you need to Pro features like Vimeo, YouTube, lightbox or quality switching.
Thanks,
Martin9 years ago in reply to: Adaptive watermark sizeHello Olexander,
thank you for the feature request, it is true that the logo is sometimes too big for mobile display.
We will try using some generic responsive CSS for it.
Thanks,
Martin9 years ago in reply to: vast tags are not displayingHello Jon,
I had a look here: http://gruntstuff.com/do-you-even-infantry-bro-gs/
I see you put in __player-width__ and __player-height__ properly, but you haven’t taken care of the other argument – ua and ip. However these should be not needed as we are not using a server side parsing for the ad. rnd=random_number should certainly be changed to rnd=__random-number__
I got no ads as well, but we are in Europe, so that’s normal. I tried a VPN in USA and it still wouldn’t load.
I even tried to switch the ad from output=vast to output=vpaid, but no dice.
Could you please:
1) Ask your ad provider for a test ad? They might have not enough ads in rotation to be able to show an ad on each video play, but the test ad should work all the time.
2) Ask your provider for some documentation for all the parameters which they use in the ad URL?
Thanks,
Martin9 years ago in reply to: Closed Captions ButtonHello Gary,
please check our subtitles demo here: https://foliovision.com/player/demos/subtitles
There is a button to turn subtitles on and off at the right side of the control bar.
We must work on allowing you to add multiple language subtitles, but the basic on/off works.
Thanks,
Martin9 years ago in reply to: vimeo html 5 errorHello Malc,
well, we have a national holiday tomorrow. WP Super Cache won’t be a cause for this. Could you please put up https://vimeo.com/98398778 on Wednesday?
You can also order our pro support and we will fix the issue right on your website: http://foliovision.com/pro-support That would be faster than having to figure it out the way we do it now, but we can continue this troubleshooting.
Thanks,
Martin9 years ago in reply to: Overall Youtube EmbedHello Grunt,
this is now part of our plugin, see our guide here: https://foliovision.com/2015/08/supercharge-video-embeds-flowplayer
Thanks,
Martin9 years ago in reply to: vimeo html 5 errorHello Malcolm,
I had a look, but there appears to be some strange issue with core WP Transients. Are you on some cached WordPress hosting?
Could you please post this video on some test page? https://vimeo.com/98398778
That will allow us to troubleshoot this better.
Thanks,
Martin9 years ago in reply to: vimeo html 5 errorHello Malcolm,
I can see the issue here: http://powerpod.info/forever-business-presentations/
It plays well on our website though. I’m looking into it.
Thanks,
Martin9 years ago in reply to: vimeo html 5 errorHello Malcolm,
can you switch it back now? I’ll be able to check it until 4PM UTC and then also later in the evening.
Thanks,
MartinHello Kenneth,
could you please send over a demo URL?
It works for us here: https://foliovision.com/player/demos/user-ab-loop Could you please test it and let us know what browser you use?
Thanks,
Martin9 years ago in reply to: change subtitles colorHello paddy,
I see you are already trying to do the CSS here: https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/how-to-change-subtitle-font-size#post-5926
Thanks,
Martin9 years ago in reply to: How to use Flowplayer in WordPress template?Hello Satri,
our shortcode is primarily [fvplayer]. We also don’t support the id attribute.
Could you please let us know more about your issue?
Thanks,
Martin9 years ago in reply to: vimeo html 5 errorHello Malcolm,
unfortunately I’m not able to reproduce the issue as on your website you are not using FV Player Pro for Vimeo right now. Can you re-enable the advanced Vimeo embedding?
I setup a demo of your video under “Malcolm” here, does it work for you? https://foliovision.com/player/demos/vimeo-integration
Thanks,
Martin9 years ago in reply to: How to change subtitle font size?Hello paddy,
sorry about the delay, could you please let us know where you changed this? Do not edit the CSS file in the plugin as next plugin upgrade will remove it. Also it’s written out with the color settings on options save, so you won’t see the changes immediately.
If you edited the CSS of your theme, you must make sure your rule takes priority over FV Flowplayer CSS. If it’s loaded before that, you must put in ID of some wrapper element used by your theme – the basic CSS rules apply here.
You can also order “Custom CSS changes to make FV Player work within your theme” here: https://foliovision.com/player/pro-setup
We might just add this to plugin settings (background color/opacity), but we have other more important fixes to take care of right now.
Thanks,
Martin9 years ago in reply to: Amazon S3 on AndroidHello Alessandro,
sorry about the delay, but I haven’t found your reports. Could you please try to resubmit them?
1) Could you please try if the video here works on these Android phones? https://foliovision.com
2) What about these? https://foliovision.com/player/demos/amazon-signed-urls
3) If the video in (1) works, could you please try to host this video on your Amazon S3? https://foliovision.com/videos/dominika-mobile.mp4 Will it play?I’m trying to figure out if the issue if bound to your website, your specific Amazon S3 or Flowplayer core.
Thanks,
Martin9 years ago in reply to: flash: Video File Not Found for VimeoHello Chi,
FV WordPress Flowplayer 6.0.3.4 released today fixes the issue for Flash engine with older Vimeo videos.
Thanks,
Martin9 years ago in reply to: flash: Video File Not Found for VimeoHello Chi,
I can see the issue. This only affects the old Vimeo CDN when used with Flowplayer Flash engine (not much users are Chrome, Firefox, IE all support MP4 in HTML5). You are currently using Settings -> FV WordPress Flowplayer -> “Prefer Flash player by default”, so then more users get the issue. Could you try disabling it.
We are releasing a new FV WordPress Flowplayer tomorrow, so it will include the fix.
Thanks,
Martin9 years ago in reply to: Amazon S3 on AndroidHello Alessandro,
could you please submit that video checker report using the “Send to Foliovision” button?
I had no issues with Chrome on Android 4.3 Huawei phone nor iPhone (iOS 6 and iOS 7).
Thanks,
Martin9 years ago in reply to: mobile player not working for YouTubeHello Frank,
please upgrade to FV Player Pro 0.5.1. If you don’t see the upgrade right away, please get it from https://foliovision.com/login We noticed that these updates are often too delayed and this new version fixes it.
Also upgrade to FV WordPress Flowplayer 6.0.3.2 to fix the logo issue.
Thanks,
Martin9 years ago in reply to: FV Flowplayer 6 update issuesHello Curtis,
please upgrade to FV Player Pro 0.5.1. If you don’t see the upgrade right away, please get it from https://foliovision.com/login We noticed that these updates are often too delayed and this new version fixes it.
Regarding the YouTube issue – YouTube API has changed the Android support a bit, so we need to acomodate the changes. Our goal is to make the mobile YouTube playback a single click which is not happening right now (requires two clicks).
smith234, I was able to reproduce and fix this. Please upgrade to FV WordPress Flowplayer 6.0.3.2 and it will work.
Thanks,
Martin9 years ago in reply to: flash: Video File Not Found for VimeoHello Malc,
please upgrade to FV WordPress Flowplayer 6.0.3.2 which was released now and you should not have the issue anymore.
The problem was that the logo link was not set properly and your logo was probably covering your player area as it was too big.
Thanks,
Martin9 years ago in reply to: FV Flowplayer 6 update issuesHello Curtis,
we are still working on this. When we first put in Flowplayer 6 into our plugin it was version 6.0.2 and YouTube worked with that. However later, right before we released FV Flowplayer 6 for public there was a Flowplayer 6.0.3 release with some small bug fixes, so we put that in. And that causes the YouTube issue.
Thanks,
Martin9 years ago in reply to: flash: Video File Not Found for VimeoHello Chi,
the fix will be part of the next plugin version, so no worries about upgrading, just upgrade the plugin when you see a new version.
Thanks,
Martin9 years ago in reply to: FV Flowplayer 6 update issuesHello Robert,
could you please check if you entered the FV Wordpres Flowplayer license key? https://foliovision.com/player/user-guide#license If you did then you should see an upgrade for FV Player Pro version 0.5 which you need to execute.
If you don’t see it, then there must be some problem. As a quick fix, you can just get FV Player Pro from https://foliovision.com/login -> My Products -> Extensions -> FV Player Pro. Download that ZIP file and install FV Player Pro from it.
Hello Curtis,
I checked the issue on your website with an Android 4.3 phone. The issue appears to be that your logo is so big that users click (touch) that instead of the player play icon. So then the link on the logo opens instead of the video.
This should not be happening, there should be no link like that on the logo. We will get it fixed on Monday. As a quick fix you can just remove your custom logo.
Thanks,
Martin9 years ago in reply to: AJAX Portfolio and flowplayerHello Fab,
looks like you should be able to replaced the part labeled as “activate html5 video player” with it.
As I said perhaps we should check if there are new <video> tag periodically and add Flowplayer on them automatically. It would be an advanced integration option available in settings. We will have to discuss this on our team.
Thanks,
Martin9 years ago in reply to: FV Flowplayer 6 update issuesHello Marek,
you should be checking why the fonts are missing in that directory.
It appears you might have the Media Element player hard-coded in your theme, so try disabling that.
Since this is an issue with your website, you can as well order our pro support and we will get it fixed right on your website: https://foliovision.com/pro-support
Thanks,
Martin9 years ago in reply to: flash: Video File Not Found for VimeoHello Chi,
I checked this and there is a bug in the Flash engine when using playlists with video path which use signatures (custom video ads are effectively playlists, Vimeo and protected CloudFront videos use signatures).
Could you please remove the FV Worpdress Flowplayer which you have now (latest stable version from WordPress.org) and put up this version? I put in a quick fix for Vimeo videos into it: https://github.com/foliovision/fv-wordpress-flowplayer/archive/dev.zip
Thanks,
Martin9 years ago in reply to: FV Flowplayer 6 update issuesHello smith234,
I’m glad that it works for you now! We will address the Vimeo Pro video stats in the coming weeks.
Hello Marek,
as this is a new release I had a glance at your site:
1) your font files appear to be missing, try this one: http://www.ostrow24.tv/wp-content/plugins/fv-wordpress-flowplayer/css/fonts/fpicons.woff?yg5dv7
Perhaps there was some issues when updating plugin. I suggest you deactivate and delete it and then install again. If that won’t help, check that directory via FTP.
2) I’m not sure what you mean about the second issue, but it appears you are using two video plugins at once.
Thanks,
Martin9 years ago in reply to: flash: Video File Not Found for VimeoHello Chi,
I tried the above link and the video was playing fine for me in Chromium (open source version of Chrome).
Then I tried again I got the error as well.
I see you use the custom video ads. Does the issue improve if you disable them for a while? We will need to do more testing here.
Thanks,
Martin9 years ago in reply to: FV Player Pro and Vimeo statsHello Tim,
I’m pretty sure your CDN is the issue here.
Looking at the script file on your CDN, I can see the old FV Player Pro script: http://vcmedia.cachefly.net/wp-content/plugins/fv-player-pro/js/fv_player_pro.min.js?ver=0.5
Looking at the script on your site, I can see the new file: //cdn.foliovision.com/wp-content/plugins/fv-player-pro/js/fv_player_pro.min.js?ver=0.5
I think various CDN services are incredibly popular right now, but it certainly makes the troubleshooting harder – specially if you have issues clearing the CDN cache.
Thanks,
Martin9 years ago in reply to: FV Flowplayer 6 update issuesHello Diego,
what FV Player Pro version do you have installed? It appears that the upgrade is sometimes stuck, so we will have to put some code into FV Wordpres Flowplayer to fix it I guess.
Thanks,
Martin9 years ago in reply to: FV Player Pro and Vimeo statsHello Tim,
sorry about the upgrade hassle.
Are you sure you have cleared your CDN cache?
Thanks,
Martin9 years ago in reply to: FV Player Pro and Vimeo statsHello Tim,
please deactivate, delete and reinstall FV WordPress Flowplayer (use the version from WordPress.org). There was a typo in the FV Player Pro checking routine – if you have FV Player Pro 0.5, then you have the required version.
If you don’t see that update right away, please try to reactivate the FV Player Pro (it will re-check the license) or get a copy from https://foliovision.com/login -> My Products -> Extension -> FV Player Pro.
Thanks,
Martin9 years ago in reply to: Lost license and symbols after the upgradeHello Pavel,
I checked HTTP headers of one of your fonts:
http://cdn.your-domain.cz/wp-content/plugins/fv-wordpress-flowplayer/css/fonts/fpicons.woff?yg5dv7
I can see the required headers:
Access-Control-Allow-Origin: *
So perhaps this has a matter of waiting a bit until the CDN updates and you can remove flowplayer.css from exclusion.
Thanks,
Martin9 years ago in reply to: FV Flowplayer 6 update issuesHello Chan,
FV WordPress Flowplayer 6.0.3.1 was released, it should fix your issues.
Thanks,
Martin9 years ago in reply to: Lost license and symbols after the upgradeHello Pavel,
I put up instructions for this into the FAQ: https://foliovision.com/player/faq#player-buttons-there-square-symbols
Let us know what CDN you use, perhaps there is a step-by-step guide directly from your provider.
Thanks,
Martin9 years ago in reply to: Lost license and symbols after the upgradeHello Pavel,
looks like the problem is with cross-domain access control. Your site is at http://www.domain.cz, your CDN is cdn.domain.cz. Based on CSS3 and HTML5 specs not all the resources can be shared between domains.
So you need to set the following on your CDN for web fonts (woff, eot, ttf, svg):
Access-Control-Allow-Origin: *
Or you can allow your domain only (but in that case it might be good to also allow it with https):
Access-Control-Allow-Origin: http://www.domain.cz
Or you can exclude wp-content/plugins/fv-wordpress-flowplayer/css/flowplayer.css from CDN.
Thanks,
Martin9 years ago in reply to: Issues with licenceHello Diego,
do you mean that it works on one WordPress Multisite but not on the other? Are you sure FV WordPress Flowplayer is Network activated on both?
We will check if we need to improve our code to work with Multisite properly.
Thanks,
Martin9 years ago in reply to: Vimeo videos fail to playHello Diego,
FV WordPress Flowplayer 6 is out. You should be able to upgrade your beta version to 6.0.3, then you will be back on the WordPress.org update system – not beta version anymore.
FV Player Pro needs to be updated to version 0.5. If you don’t see that right away, please try to reactivate the FV Player Pro (it will re-check the license) or get a copy from https://foliovision.com/login -> My Products -> Extension -> FV Player Pro.
Please let us know if there are any issues.
Thanks,
Martin9 years ago in reply to: FV Player Pro and Vimeo statsHello Tim,
FV WordPress Flowplayer 6 is out. You should be able to upgrade your beta version to 6.0.3, then you will be back on the WordPress.org update system – not beta version anymore.
FV Player Pro needs to be updated to version 0.5. If you don’t see that right away, please try to reactivate the FV Player Pro (it will re-check the license) or get a copy from https://foliovision.com/login -> My Products -> Extension -> FV Player Pro.
Please let us know if there are any issues.
Thanks,
Martin9 years ago in reply to: Lost license and symbols after the upgradeHello Pavel,
sorry about that, FV WordPress Flowplayer 6.0.3.1 was released. It will fix the issue.
Thanks,
Martin9 years ago in reply to: Firefox Skipping ProblemsHello Pavel,
FV WordPress Flowplayer 6 is out. You should be able to upgrade your beta version to 6.0.3, then you will be back on the WordPress.org update system – not beta version anymore.
FV Player Pro needs to be updated to version 0.5. If you don’t see that right away, please try to reactivate the FV Player Pro (it will re-check the license) or get a copy from https://foliovision.com/login -> My Products -> Extension -> FV Player Pro.
Please let us know if there are any issues.
Thanks,
Martin9 years ago in reply to: FV Flowplayer 6 update issuesHello Chan,
sorry to hear about the issues, we are dedicated to make the upgrade as seamless as possible.
We will be releasing version 6.0.3.1 with these fixes today.
Thanks,
Martin9 years ago in reply to: Issues with licenceHello Diego,
I guess that’s what’s causing the issue.
We will get this fixed – if plugin is network activated, it still should be detected properly.
Thanks,
Martin9 years ago in reply to: Issues with licenceHello Diego,
I see you are using WordPress Multisite. Is FV WordPress Flowplayer network-activated? Is FV Player Pro network-activated?
Thanks,
Martin9 years ago in reply to: Issues with licenceHello Diego,
have you changed the directory name of FV WordPress Flowplayer?
Are you using any object caching (such as memcached)?
Thanks,
Martin9 years ago in reply to: AJAX Portfolio and flowplayerHello Fab,
if there any JavaScript event which triggers once the Ajax content finishes loading in your theme?
There are some other users using that successfully in some themes:
https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/fv-flowplayer-play-button-is-appearing-twice#post-5683
https://foliovision.com/support/fv-wordpress-flowplayer/requests-and-feedback/u_play-is-not-a-function-fv-player-pro-ver-03#post-5403Our ultimate goal is to make this work without you having to put in custom code though. Perhaps we can check if there are new <video> tag periodically and add Flowplayer on them automatically.
Thanks,
Martin9 years ago in reply to: HTTPS video won’t playHello David,
please make sure you upgrade to latest FV Player Pro (0.3.8).
If you don’t see an upgrade, just grab a fresh version from https://foliovision.com/login -> My Products -> Extensions -> FV Player Pro. We will check why the update is not pushed to your site.
Thanks,
Martin9 years ago in reply to: Quality Switch, hide some labelHello Gregory,
that looks like a good workaround. I guess you can then look at what files have same size and find these missing versions that way.
Thanks,
Martin9 years ago in reply to: RTMP Live StreamingHello Harinder,
could you please:
1) post the RTMP details here?
2) Post the exact shortcode you are using?
3) use our video checker? Here’s how: https://foliovision.com/player/faq#properties-built-checker-report-playing
Thanks,
Martin9 years ago in reply to: Quality Switch, hide some labelHello Gergely,
I’m sorry, but we were bogged down by some unexpected work and we didn’t had time to move on this.
It would be done already, but we want to do it the right way rather than release something one programmers will know how to use.
Thanks,
Martin9 years ago in reply to: quality switchingHello Dave,
if you mean adding a mobile version of our forums – we will be changing our forums to bbPress 2 soon, so then we will finally use a single template for our whole website and that will allow us to optimize it for mobile.
Thanks,
Martin9 years ago in reply to: FV Player Pro and Vimeo statsHello Tim,
sorry about all the trouble.
1) The error message about view/frontend-head.php – fixed, I put up the new version into beta plugin updates and also to the ZIP file in the article.
2) You have to disable FV Player Pro before enabling FV Player Pro beta.
3) You can see logo as Flowplayer 6 requires a different key than version 5. We handle this automatically for our licensed users or you get a warning on the plugin update if you haven’t enabled this.
I’ll send you your license key for FV Flowplayer 6 in email now.
Thanks,
Martin9 years ago in reply to: FV Player Pro and Vimeo statsHello Tim,
I marked your user as a beta tester, so you can get FV Player Pro Beta (for FV Flowplayer 6) from https://foliovision.com/login -> My Products -> Extensions -> FV Player Pro -> (beta). Use it only if you use FV Flowplayer 6 from the article which I posted above.
Thanks,
Martin9 years ago in reply to: vastHello John,
just use our shortcode editor to insert your video to some post: https://foliovision.com/player/user-guide
To enable autoplay on a per-video basis, enable Settings -> FV WordPress Flowplayer -> Post Interface Options -> Autoplay and turn it on when inserting that video or click into the shortcode and use our shortcode editor described above to edit it.
And then copy the resulting [fvplayer…] shortcode and put it into the code above. You might need to replace any ‘ symbols in it with ” though.
Thanks,
Martin9 years ago in reply to: vastHello John,
the embedding via script is tricky and even though it’s improved in Flowplayer 6, adding support for ads into it would be much harder.
Could you please let us know what exactly are you trying to do? If you are used to do WordPress template programming, you should be able to just put this code into header and have it working:
<?php echo do_shortcode(‘[fvplayer src="http://video-cdn-public.foliovision.com/Swan+Lake+Reloaded-sd.mp4"]‘); ?>
This is also noted in our FAQ here: https://foliovision.com/player/faq#flowplayer-object-outside-example-sidebar
Thanks,
Martin9 years ago in reply to: quality switchingHello Dave,
you must sort the qualities (you can use drag and drop) and put the default one to the top. See step 3. here: https://foliovision.com/player/switch-video-quality Just make sure the SD quality as at the top.
Thanks,
Martin9 years ago in reply to: FV Player Pro and Vimeo statsHello Tim,
I added a note about FV Flowplayer 6: https://foliovision.com/2015/06/flowplayer-6-bugs
Make sure you contact us to get access to beta version of FV Player Pro compatible with FV Flowplayer 6 as the old version of FV Player Pro won’t work if you want to use it though.
Thanks,
Martin9 years ago in reply to: How to totally customize CSS for a playlistHello Diego,
thank you for the code sample, I had a look. Unfortunately I don’t think you are using the right approach here.
Our playlist is using a simple DIV element with class “fp-playlist-external” with A tags in it. In your HTML, you put this element into the div.flowplayer container and then you add a lot of extra HTML elements in JavaScript to prepare a simple slider. I guess that’s all the magic tricks you were talking about and indeed, this should be much simpler.
In our web development we are mostly using bxSlider successfully, so I would recommend you look into that. It might require some width or height for the div.fp-playlist-external element and then it might just work. It will add all the arrows HTML automatically.
Thanks,
Martin9 years ago in reply to: Youtube seeking issuesHello Mateusz,
we are migrating our forums to bbPress 2, but could you please let us know what issue with our forums you are having?
I was not able to reproduce your issue. Let us know what browser you use and if you can see the same issue here: https://foliovision.com/player/demos/youtube-embedding
I removed the URL.
Thanks,
Martin9 years ago in reply to: Youtube seeking issuesHello Mateusz,
please post your answers here, so we don’t have to repost it and our whole team can see it.
Once you renew your license, you are able to buy additional single domain (if you don’t want to upgrade to 5 domains for example) or you can even change the domain. See “Other prices” section at: https://foliovision.com/player/download
Thanks,
MartinHello Janos,
we found that there is a conflict with your theme. The problem is in this script: themes/Msocial/js/gk.scripts.js
It basically takes over the behavior of any link that leads to href=”#”. We use that for our Embed link as it’s a common substitution for clickable link which triggers some JavaScript function.
We could remove this attribute, but when I’m not sure if the link would still be clickable in all browsers. Some browsers won’t accept tag without href.
We will have to do some additional research to confirm this. If you know a bit of PHP, you can remove it in models/flowplayer-frontend.php where the HTML is put into $sHTMLEmbed.
Thanks,
Martin9 years ago in reply to: Playlist errorsHello kiondra,
thank you for the bug report. We hope we can improve this behavior in FV Flowplayer 6 which is coming soon.
Thanks,
Martin9 years ago in reply to: autoplayHello johnbokobza,
when you look at the code, you will notice there is “<video>”. Just change it to “<video autoplay>” and the autoplay will work.
The embed function is reworked in Flowplayer 6 which we will put into our plugin really in a week, so this might get even more powerful.
Thanks,
Martin9 years ago in reply to: Youtube seeking issuesHello Mateusz
I’m not able to reproduce the issue. I can see it’s a Youtube video, so it won’t be a video encoding issue.
Also, the site doesn’t have our license and it’s using older version of the plugin. So there is not much we can do to further troubleshoot this.
Thanks,
Martin9 years ago in reply to: Vimeo splash screenHello Chan,
actually I’m wrong. Just re-save the post and it should get the new splash image – as long as it’s update on Vimeo.com as well.
Thanks,
Martin9 years ago in reply to: Vimeo splash screenHello Chan,
at this point you can only do this with a database tool. You have to remove the post meta keys starting with “_fv_flowplayer_” for the post ID.
We will discuss this in our team. We could be refreshing this on each post saving, but then we might get into issues with timeout if there is a lot of videos.
Thanks,
Martin9 years ago in reply to: Scroll autoplayHello Mateusz,
we have created this for one of our clients: http://juliekinnear.com/toronto-sellers/guide
Please have a look and we check if we can make it a part of the FV Player Pro.
Thanks,
MartinHello Ed,
thank you for the explanation, I see your point. On the other hand these images might provide more traffic for your site, but I’m sure you considered that.
Thanks,
MartinHello Ed,
I’m not getting these errors on http://validator.w3.org/checklink/docs/checklink
All the ..wp-content/plugins/fv-wordpress-flowplayer/.. links are reported as ok.
I can see what you pasted above and I would say that their parser was not parsing the links from CSS file properly.
Instead I can see a lot of error for your uploads – the cdn.fritzimages.com/wp-content/uploads/ links are blocked by robots.txt which appears to be a big issue – you might not be getting your images indexed.
Thanks,
Martin9 years ago in reply to: Automated quality switchingHello Tim,
see how the qualities are set up in step 2. here: https://foliovision.com/player/switch-video-quality
You can just drag and drop your preferred quality to the top of the list and that will be the default for all the videos.
Please let us know if there is anything else.
Thanks,
Martin9 years ago in reply to: Firefox Skipping ProblemsHello Pavel,
the license note is on the buy page: https://foliovision.com/player/download
This is a one time payment and the product is yours forever. All updates and support free for 1 year.
Basically you can continue using FV WordPress Flowplayer with your own logo, but FV Player Pro won’t get further updates on your website. Also if there is a totally new Flowplayer core – like the version 6 which is out now, you will be warned to keep using the older plugin version with Flowplayer 5 core in it.
Regarding Firefox – they are adding weird features like chat (I think) while they should clearly be fixing the HTML 5 video playback. At least it’s supported for MP4 h264 on Mac now.
Thanks,
Martin9 years ago in reply to: How to totally customize CSS for a playlistHello Diego,
could you please send us an example of what the playlist should look like?
Making sure users get a choice of different playlist styles is on our list.
Thanks,
Martin9 years ago in reply to: Unable Loading playlist in ajaxHello ffvjnh,
so that’s a good start, thank you for letting us know. We will discuss this in our team.
Thanks,
Martin9 years ago in reply to: hhvm and FV FlowplayerHello Diego,
could you please post the message to avoid confusion? Then we can fix the code to HHVM standards.
Thanks,
Martin9 years ago in reply to: hhvm and FV FlowplayerHello Diego,
HHVM is nice technology, but PHP 7 seems to be even nicer, as it will be in core PHP.
Are you sure you have both FV WordPress Flowplayer and FV Player Pro installed and activated? I’m asking as FV Player Pro will show a notice if FV WordPress Flowplayer is not found, so perhaps that’s what you see.
Thanks,
Martin9 years ago in reply to: Unable Loading playlist in ajaxHello ffvjnh,
the problem is that playlists are initialized via script. And we put our scripts into footer as recommended.
Does it use admin-ajax.php for the Ajax loading? If so, then we can detect that, but we would have to adjust our code quite a bit.
Thanks,
MartinHello Ed,
please upgrade to FV Flowplayer 2.4. We reworked how the CSS is loaded and now the Speed Booster Pack plugin removes the version number successfully.
Please let us know if it works for you as well. Also let us know if you need help with the W3TC issue.
Thanks,
MartinHello Ed,
I tested “Speed Booster pack” plugin and I can see what stops it from removing our version numbers from the URL.
I’ll work on the fix now.
That should resolve your HTTP 400 issue as well, at least I hope so.
Thanks,
Martin9 years ago in reply to: Firefox Skipping ProblemsHello Pavel,
are you sure you tested it properly? I have no audio past 6:18 on Firefox 39.0 on OS X 10.9.5 on your site. But when I post your video to my site with FV Flowplayer 6, the audio works past that point.
Our licensed users who brought FV Flowplayer 5 will get FV Flowplayer 6 automatically – as long as their license is active (1 year since the purchase). Of course we send notifications before the license expires, summing up new features etc.
Thanks,
Martin9 years ago in reply to: Quality Switch, hide some labelHello Gergely,
we decided that we will want to put this into our GUI, so this will take some more time. We are also busy with the Flowplayer 6 upgrade.
Thanks,
Martin9 years ago in reply to: From where to install FV Pro Player 0.3.6?Hello Katalina,
I can see your videos play in lightbox now. Are you still having Vimeo issues? It works for me so far.
If you enable Setting -> FV WordPress Flowplayer -> Pro Features -> “Use video lightbox for images as well” then you will get a same behavior like here: https://foliovision.com/player/how-to-use-lightbox
As you can see that page starts with a video which opens in a lightbox. Then if you click the “next” arrow in lightbox you get to the first image in that post – so you get a full gallery of all your post images and videos.
You don’t need any other lightbox plugin for this, so you should turn it off.
Yes, delete older FV Player Pro versions.
Thanks,
MartinHello Ed,
1) HTTP 400 – I don’t see this on Pingdom: http://tools.pingdom.com/fpt/#!/d2NwFq/http://fritzimages.com/
2) I don’t think our single static 12kB CSS file is slowing down your website by a 1 second. Are you sure you repeated the test? A random file might be slow to download at times.
3) & 4) sorry about the delay here, I planned to have a detailed look at this, including Speed Booster Pack, so I scheduled this at a later time, but I realize you have been waiting for too long now (the delay was caused by my vacation).
I’ll check this during this week.
Thanks,
Martin9 years ago in reply to: From where to install FV Pro Player 0.3.6?Hello Katalina,
we are fixing the update issue. The update eventually shows up, but it’s too delayed.
1) & 2) I see, you are also using Lighthox Plus plugin which is causing some of these issues. I put in a fix into our plugin, please upgrade to FV Player Pro 0.3.7.1.
3) Vimeo loading issues – I found one issue with could cause this (HTTPS vs. HTTP loading of the site), I included a fix in FV Player Pro 0.3.7.1., please upgrade.
4) Lightbox on mobile – that is the correct behavior – the lightbox has to open first and then you need another click to play the video which opens in the internal player of iPhone.
Mobile devices need this extra click as they only allow video playback on direct user interaction and opening a lightbox window doesn’t count as that. I see that for the devices which play with internal player (iPhone) we could remove the lightbox as the video doesn’t play in it anyway, it uses the internal player. It works for iPad and Android though.
Thanks,
Martin9 years ago in reply to: video scrub bar not showing timestampHello Dennis,
sorry about the delay, since core Flowplayer changed the license keys, we are thinking about how to make the upgrade process trouble free for our users. That is slowing us down.
We can provide FV Flowplayer 6 for your in our beta program though. You can install FV Flowplayer 6 from here: https://foliovision.com/downloads/fv-wordpress-flowplayer-6.0.2.zip This version is set to get updates from our own WP plugins repository, so we can make updates for you if needed.
If you need to roll back to the current live version, you can get it from WordPress.org.
Thanks,
Martin9 years ago in reply to: Firefox Skipping ProblemsHello Pavel,
sorry about the delay, since core Flowplayer changed the license keys, we are thinking about how to make the upgrade process trouble free for our users. That is slowing us down.
We can provide FV Flowplayer 6 for your in our beta program though:
1) First install FV Flowplayer 6 from here: https://foliovision.com/downloads/fv-wordpress-flowplayer-6.0.2.zip This version is set to get updates from our own WP plugins repository, so we can make updates for you if needed.
If you need to roll back to the current live version, you can get it from WordPress.org.
2) To make sure FV Player Pro features work as well (lightbox, quality switching, CloudFront), you need to use our beta version of that as well. I marked your user as a beta tester, so now you can get it via updates or from https://foliovision.com/login -> My Products -> Extensions -> FV Player Pro -> beta.
If you need to roll back to the current live version, just download Extensions -> FV Player Pro.
3) We will send you the license key for FV Flowplayer 6 via email.
Thanks,
Martin9 years ago in reply to: How to create a translationHi Georges,
we use the standard PO and MO files for translations, you can see these here: https://github.com/foliovision/fv-wordpress-flowplayer/tree/master/languages
If you can provide a French translation, that would be great. It’s not a programmer level work, but some guide about how it’s done would be nice – unfortunately I don’t know any from the top of my head.
However none of these phrases are available in the site HTML. 99% is in wp-admin and rest is in JavaScript, so this won’t affect your SEO.
If you found some phrase which really needs translation, could you please let us know what it is?
Thanks,
Martin9 years ago in reply to: From where to install FV Pro Player 0.3.6?Hello Katalina,
FV Player Pro 0.3.7 was released, that means you don’t need to touch any CSS. If you don’t see the upgrade right away, please try to deactivate and activate the plugin.
It changed the #cboxNext class to #fv_player_pro_boxNext, so your theme should no longer affect our default styling of lightbox.
You will also see this notification which we put in for all of users using our plugin, so developers get the idea:
The video lightobx CSS prefix has changed from cbox to fv_player_pro_box. If you use custom styling for our lightbox, you need to fix your class names. Sorry about inconvenience, but this was needed to improve our compatibility with various themes. If you are having issues use our support forums.
Are you still having issues with Vimeo?
Thanks,
MartinHello Raylene,
I talked about this with Alec and there was a misunderstanding.
W3 Total Cache (any plugin which caches HTML) affects our Amazon S3 integration.
If the HTML cache timeout is set to 7200 seconds (2 hours), our Amazon S3 timeout needs to be set to that as well + the something extra. Imagine you arrive to a page right before the HTML expires – you might get 2 hours old link – which still needs to work. So it could be 7200 seconds + video length, but our plugin doesn’t do it that way right now.
In our guide we recommend twice as much, just to be safe: https://foliovision.com/player/secure-amazon-s3-guide#wp-cache
Thanks,
MartinHello Aryan,
could you please confirm the following?
1) CloudFront videos with download protection work on simple pages.
2) Simple videos (means no CloudFront download protection) loaded via Ajax work.
3) CloudFront videos with download protection don’t work when loaded via Ajax.
If that’s the case, then we might need to rework some of this loading in FV Flowplayer 6. The issue is that CloudFront video need another Ajax call to figure out the URL signature before loading. And we place this code in page footer.
Thanks,
Martin9 years ago in reply to: S3 Protected Content vs s3FlowshieldHello Dennis,
the problem is that if somebody wants to pirate your video, they will find a way. Even if the download is blocked with some basic DRM, they can screencapture it.
So if you go too low with the expiration time you only inconvenience the honest user who may stop and start your longer video several times before finishing it.
Our goal is to provide a plugin which won’t allow users to break their website. If you are interested in a better protection, you might want to check our CloudFront integration which won’t give away the video URL in HTML: https://foliovision.com/player/demos/cloudfront-download-protection
Thanks,
Martin9 years ago in reply to: From where to install FV Pro Player 0.3.6?Hello Katalina,
sorry about the delay, we are working hard on fixing the Flowplayer 6 issues. I haven’t noticed your message as you replied to the notification instead of posting to our forums.
You posted a screenshot there is says that the Vimeo video can’t be played because of “Bad request”. That happens occasionally when Vimeo doesn’t give us the video information. If it happens for every video and doesn’t go away in couple of minutes, please post a link to the video on Vimeo and we will have a look.
Some tutorial for CSS editing can be seen here between 3:38 and 7:38: https://youtu.be/jkD-KSXQNeY?t=3m38s The good thing is that is includes instructions about how to back up the file. You just need to paste this at the end of the file:
#cboxNext { width: 0 )
Let us know if that doesn’t help and I can accelerate this fix tomorrow.
Thanks,
Martin9 years ago in reply to: Firefox Skipping ProblemsHello Pavel,
we will release it today or tomorrow.
There was also a Firefox 39 release which fixes some audio issues: http://www.theregister.co.uk/2015/07/06/firefox_39_bites_four_critical_bugs/
Thanks,
MartinHello Omar,
sorry about the late reply. I was on a vacation and since you posted your reply to my email instead of forums, it was no noticed by our team.
Were you able to re-create the issue on the page which I linked in my last comment here?
We are working on upgrade to core Flowplayer 6 which should fix the issue according to our testing.
Thanks
MartinHello Aryan,
so the CloudFront issue is fixed? Could you please let us know what it was?
Thanks,
Martin9 years ago in reply to: hhvm and FV FlowplayerHello Diego,
could you please point us to a page summing up HHVM changes over normal PHP which you are using in your transition?
I don’t think it should affect our plugin as it’s mostly JavaScript.
Thanks,
Martin