Hello Gaetan,

please explain what exactly you mean about the “pub”. Is there any sample link where we can see the issue on your website? Are you trying to make sure the overlay ad stays on the video for at least 5 seconds?

Thanks,
Martin

Hello Chi,

sorry about that, please upgrade to FV WordPress Flowplayer 6.0.4.12 and this will be fixed. Please let us know how it goes.

Thanks,
Martin

Hello Steve,

the videos are loaded when clicked. There is an autoplay option as well. We are fixing the autobuffering option as it was causing issues with YouTube videos.

The CloudFront is always using expiration time of 15 minutes. It uses Ajax request to fetch the video URL so it works well with caching plugins.

Thanks,
Martin

Hello Shaun,

1) So is there [fvplayer] shortcode in the page you are saving? If you use it in your theme that should not affect anything.

2) Are you saying even blank post takes long to save?

4) Please check if you have Settings -> FV WordPress Flowplayer -> Integrations -> “Scan video length” enabled and see if disabling it will fix the issue?

Thanks,
Martin

Hello Shaun,

that is a weird issue, we check the video length (for videos on Amazon S3) or fetch splash screens (for Vimeo or YouTube) on post saving, but it should never take so long.

1) Could you please check if there are any [fvplayer] or other shortcodes in the post you are saving?

2) Is the post saving slow even when you start a brand new post (or page) and only write a single sentence to is and save it?

3) Is your WordPress Admin Dashboard also slow?

Thanks,
Martin

Hello Gbrother,

after you create the app and you are on URL like https://developer.vimeo.com/apps/{number} you should see “Basic”, “OAuth” and “OAuth2” tabs above your app name and logo.

Are you using Vimeo Plus or Vimeo Pro?

Thanks,
Martin

Hello Osvaldo,

thank you for your interest in our plugin!

You need to setup your videos like this:

http://videos.my-site.com/my-chosen-directory/video-name-1-hd.mp4
http://videos.my-site.com/my-chosen-directory/video-name-1-mobile.mp4
http://videos.my-site.com/my-chosen-directory/video-name-1-sd.mp4

Our plugin can be configured to detect the “-hd” in the file name and use that for the quality switching – it swaps it to “-sd” or “-mobile” based on what quality is desired.

More information available in our quality switching guide: https://foliovision.com/player/switch-video-quality

If you are looking to a video hosting and encoding with quality switching we recommend using Vimeo Pro: https://foliovision.com/player/how-to-use-vimeo-pro

Thanks,
Martin

Hello David,

we would have to put up preload=”metadata” for the video tag and stop using the is-splash class. Then the first video frame would show up, although in a lot of our videos it’s black as the video fades in.

We will have to test this out carefully before adding a setting for it into our plugin.

Thanks,
Martin

Hello Osvaldo,

thank you for the demo, however I don’t see a skip link on the ad even when using Google VAST Inspector https://developers.google.com/interactive-media-ads/docs/sdks/flash/vastinspector or JW Player http://demo.jwplayer.com/ad-tester/

I recommended you set the skip property because you asked about VAST ad. You are using a VPAID ad, so the skip button would have to be built into the VPAID SWF or JS which is not under our control.

We could add our own skip button, but in case of your ad I don’t see any tracking for ad skip event, so perhaps the skipping really is blocked as your ad seems to be only wrapping some other ad.

Thanks,
Martin

Hello Kerry,

we talked about this in our team and we will separate the default video ad picket to one for pre-roll and one for post-roll. That will allow you to have a random video at the start and a fixed video at the end of each player.

Thanks,
Martin

Hello Kerry,

we added the name field. This feature will be included in the FV Player Pro 0.7 release coming next week.

Thanks,
Martin

Hello David,

we would have to code that whole function to use ffmpeg to grab the first video frame.

The first frame of video can be displayed, but it greatly depends on the web browser. Since we are supporting also YouTube and Vimeo, there is a lot of things to check before we would enable this.

Thanks,
Martin

Hello Kerry,

could you please explain more about your idea of naming the ad link/code? Where would it appear in settings and where on the site frontend?

Thanks,
Martin

Hello Jonathan,

please check Settings -> FV WordPress Flowplayer -> Sidewide Flowplayer Defaults -> Always use fixed size player.

If you use this option make sure you doublecheck your videos on mobile.

Thanks,
Martin

Hello Osvaldo,

do you want to keep the playlist items below the player when using these next/prev links?

Thanks,
Martin

Hello Kerry,

we support both pre-roll and post-roll ads: https://foliovision.com/player/video-roll-post

The documentation is a bit outdated though, sorry about that. Now you can add multiple video ads into configuration and then select for each video which one should appear.

However I see that currently we won’t allow you to pick one video for pre-roll and some other for post-roll. So the “Pick default ad for all the videos” should be split into “Pick default pre-roll ad for all the videos” and “Pick default post-roll ad for all the videos”. Is that what you mean?

Thanks,
Martin

Hello Ganesh,

we recently realized that our Vimeo integration doesn’t accept VTT subtitles, so now we are working hard on improving this.

I see you are interested in using the subtitles added to the video on Vimeo directly. That is a bit different issue, but we will look into it as soon as we finish our Vimeo improvements.

Thanks,
Martin

Hello smith234,

I put a fix for this into the plugin. Please reinstall the plugin from WordPress.org (you can download the ZIP file or just install it through your website) and let us know if the issues still persists.

Thanks,
Martin

Hello Julien,

I can confirm that the Vimeo Pro direct HLS link only plays in devices which support HLS natively – iPad, iPhone, Safari web browser on Mac and new versions of Android.

FV Flowplayer is able to play HLS also on any computer with Flash, however not these particular HLS streams from Vimeo Pro unfortunately. I tested JW Player here and I’m getting the same results.

Vimeo doesn’t seem to care much about this, they recommend you use the MP4 links for any external player: https://vimeo.com/forums/help/topic:103223#comment_9193268

The workaround is to open the HLS link in your browser and check where it redirects in the browser network panel. Example:

https://player.vimeo.com/external/46195780.m3u8?p=high,standard,mobile&s=64c504b85ee64c5d1b12e24f81ac7ca2a3ac7971 redirects to https://05-lvl3-hls.vimeocdn.com/1454678967-2eb326232deff04c3ae966b7d796388c45425bb4/01/4239/1/46195780/master.m3u8 – and that link can be used with our player. However I’m not sure if Vimeo ever changes this URL – the chances are it does, so I can’t recommend this as solution. The whole issue is caused by this redirection.

There are ways of downloading HLS stream, better option is to use encrypted HLS – something we are working on.

Thanks,
Martin

Hello Julien,

I tried to insert one of our Vimeo videos that way – using the direct Vimeo Pro HLS file link – and I see if won’t work.

I’ll have to check again tomorrow in the office if it will play on Mac Safari, as I’m currently on Firefox which plays the video using Flash, as core Flowplayer 6 which we use supports that. Perhaps there is some additional layer of protection on these Vimeo HLS files which is not compatible with it.

I’ll also check if it plays with our Vimeo Pro integration.

Thanks,
Martin

Hello robertgc,

could you please let us know more about what you are trying to achieve?

Is your site full of iframe embeds for Youtube or Vimeo and are you looking for a way of having all of them embed with our player?

Thanks,
Martin

Hello John,

could you please let us know why it was not working for you? Was that just a matter of reloading the page a couple of times? In that case check that your cleared any cache related to any CDN or caching plugin. You can also check if the fv_player_pro.min.js script appears with version number in the URL like …//cdn.foliovision.com/fv_player_pro.min.js?ver=0.6.16

Regarding your styling question – I’ll ask our designer Viktor to give you a hint about how to accomplish this.

Thanks,
Martin

Hello cruiserparts,

also, please check if you are really using a OAuth2 token and not just OAuth. You can dig that information by looking at your apps at https://developer.vimeo.com/apps and checking which token you are using and if it’s in the OAuth or OAuth 2 tab.

Thanks,
Martin

Hello John,

please check the demo here: https://foliovision.com/player/demos/user-ab-loop (the 2nd video)

We released this feature in latest FV Player Pro – 0.6.16, so you can use it on your website as well.

Thanks,
Martin

Hello amiremami,

if you want the player to appear withour RTL, you can add the following CSS to your theme style.css file or any custom styling box if it’s provided:

.flowplayer {
direction: ltr;
}

Thanks,
Martin

Hello John,

FV Player Pro 0.6.15 improves the display of chapter timestamps.

Thanks,
Martin

Hello Moisés,

I can see the issue. Your video has ?r=http:// in the URL and that is confusing our parsing – it’s thinking that it’s a flash video rather than MP4.

If you know a bit of PHP you can apply this fix which I’m testing: https://github.com/foliovision/fv-wordpress-flowplayer/commit/5568c0694ef325343d91b2017c44c2407747c85a

However the video still won’t play in browsers which doesn’t support HTML5 playback of MP4 (Chromium, some browsers on Linux, old IE and so on) as the ?r=…. part of the URL is not understood by Flash

Thanks,
Martin

Hello Steve,

FV Player Pro adds functionality to FV WordPress Flowplayer, both should be active at the same time.

Could you please send us a link to your website where can see this issue (we won’t publish it if you don’t want to publicize it yet)? I checked your licensed domain but it only loads a generic webhost screen.

Thanks,
Martin

Hello Jayt,

I see Playwire is a paid service which lets you stream the videos using their player and it takes care of encoding and hosting for you: https://phoenix.playwire.com/en/signup/premium

We could improve our plugin to parse the Playwire config files, however we haven’t got anybody else with this request at this point.

Thanks,
Martin

Hello John,

we would really like to add this feature to our plugin. I wonder if having it based on cookies would be enough (that means it would be remembered in each browser separately) or if it would be better to store this information in your user database as well (to allow each member to use multiple computers and always continue where they left off).

Thanks,
Martin

Hello Peter,

could you please let us what was the issue in the end? Making our player user friendly is one of our goals.

Thanks,
Martin

Hello Ken,

we fixed the speed buttons to work with YouTube. Please update both FV WordPress Flowplayer (last version 6.0.4.6) and FV Player Pro (0.6.14) to make it work.

Thanks,
Martin

Hello Ron,

I’m looking into this, I can reproduce the issue at this time.

Thanks,
Martin

Hello Ron,

I found a Vimeo video at http://streamnowtv.com/action/kanowna/ and I’m not having any issues with the playback. I first got the custom video ad and then a video from Vimeo.

If you are still seeing the issue – I see you are using the “Scroll autoplay” feature. Could you please try to disable that to see if it improves the situation?

Thanks,
Martin

Hello berkayozturk,

you should not be having any issues with such setup. Please have a look at the first video here: https://foliovision.com/player/demos/cloudfront-download-protection

It plays the RTMP stream is Flash is available and it plays the mp4 video through HTTP on mobile.

The shortcode looks like is although in the above link it also has the WebM video:

[fvplayer src="https://sub-domain.cloudfront.net/file.mp4" rtmp="rtmp://sub-domain2.cloudfront.net/cfx/st" rtmp_path="file.mp4" engine="flash"]

I only put engine=”flash” into it to force RTMP where Flash is available.

Thanks,
Martin

Hello John,

thank you for the suggestion, I see that it shows times like “00:00:16.000” instead of just “0:16”. We will improve it to not show any extra zeros.

Thanks,
Martin

Hello John,

we will check if we could make these chapters work with AB looping.

Thanks,
Martin

Hello ermir,

have you tried using Settings -> FV WordPress Flowplayer -> Player Skin -> Subtitle Font Size?

Please make sure you are not editing the core plugin CSS files as these get overwritten by plugin updates – applies to any plugin.

Thanks,
Martin

Hello Osvaldo,

currently we rely on the ad provider to mark the ad as “skipable”. If the ad is not set like that, then adding a skip button might violate your ad serving terms.

Thanks,
Martin

Hello smith234,

thank you for your thoughts on CloudFront. We are open for a suggestions for a better CDN we could support.

Martin

Hello Tim,

thank you for the bug report a fix for this will be included in the next version of our plugin.

Thanks,
Martin

Hello Osvaldo,

your ad URL returns HTTP 404 error. Looking at the URL there are some blank spaces and %5d; kind of text which doesn’t seem right:

http://ad.doubleclick.net/pfadx/N270.126913.6102203221521/B3876671.21;dcadv =2215309;sz=0x0;ord5btim estamp%5d;dcmt=text/xml

I tried to get rid of these symbols, but the ad URL still reports as HTTP 404:

http://ad.doubleclick.net/pfadx/N270.126913.6102203221521/B3876671.21;dcadv=2215309;sz=0x0;ord=timestamp;dcmt=text/xml

Please doublecheck your ad URL.

Thanks,
Martin

Hello Cube,

thank you for the tip! We just put the fix for this into our plugin.

Thanks,
Martin

Hello Gbrother,

you are actually using a wrong key. Please check https://foliovision.com/login -> My Products to get the correct one. The thing is the core Flowplayer key is changing with each new release. We give the new key to your website automatically, however you have to confirm that’s what you want to do – look for a dialog box after next plugin update which will allow you to confirm you want to receive the new key automatically.

Thanks,
Martin

Hello Derek,

please let us know if you are still having issues.

Thanks,
Martin

Hello Peter,

seems like you are using FV WordPress Flowplayer without license, so you are getting only the basic YouTube embedding using iframe. I see we should improve it to be more responsive, various themes do that using FitVids script.

Licensed users benefit from a full-featured custom player for YouTube: https://foliovision.com/player/demos/youtube-embedding

Thanks,
Martin

Hello Gbrother,

I’m not sure why the keygen could have issues with your domain, I’ll check it out.

Thanks,
Martin

Hello Nathan,

1) Custom logo not showing – I’m not able to open the URL you sent, it’s requesting login. Do you have any publicly visible page where I can see some video to check the issue? If not, please post this shortcode on some page, so I can check it:

[fvplayer src="https://cdn.foliovision.com/videos/dominika-960-31.mp4"]

2) Lightbox splash screen – this should certainly work. Make sure you check our guide here: https://foliovision.com/player/how-to-use-lightbox

Thanks,
Martin

Hello Terry,

I see what could be causing the issue – could you please confirm that you are not using permalinks? That means your site URLs look like http://example.com/?p=234 rather than http://example.com/my-post-name

Thanks,
Martin

Hello djsteve,

FV Player Pro 0.6.12 supports the scroll autoplay as a global setting. Currently it’s in beta though, we are testing it here: https://foliovision.com/player/demos/scroll-autoplay

Thanks,
Martin