Hello James,

our custom video ads work that way: https://foliovision.com/player/ads/using-preroll-postroll-ads

We do have a redirection and a popup feature, so you could use that to forward the visitor to your desired page at the end of the video.

I’ll check if we can add a video click feature like you are asking for.

Thanks,
Martin

Hello Josh,

I installed “Pods – Custom Content Types and Fields” and I’m not seeing the issue. I can’t imagine what could cause this warning.

Could you please post the exact [fvplayer] shortcode you are using?

Thanks,
Martin

Hello Kerry,

I checked this issue on your site and debugged the JavaScript error as I wanted to make sure our new code doesn’t have some terrible bug in it.

I figured out the issue is caused by this line of JavaScript in your theme:

Array.prototype.forEach2= …

I made our code more resilient and released FV Player Pro 0.7.6. Please update to it and let us know if you still have issues.

Thanks,
Martin

Hello Nathan,

thank you for your feedback.

Martin

Hello Evélina,

I included your CSS fix in our code, thank you!

Alec got “html5: Unsupported video format” in Firefox as he doesn’t use Flash in it and has older OS X which doesn’t allow Firefox to play mp4 in HTML5 video engine.

Thanks,
Martin

Hello Cary,

1) Do you mean it’s covered by your theme logo and navigation? You should be able to use #fv_player_pro_boxWrapper to solve your issue. It already has z-index: 9999.

2) You can use the shortcode editor to fill in the video width and height, or just add width=”1280″ height=”720″ to set some big size for the lightbox. It’s fully responsive as well.

3) Avada – could you please send us some link where we can check the page editor used in that theme? Is it the default WordPress editor or some kind of custom editor?

Thanks,
Martin

Hello Cary,

when using the anchor with class colorbox it respects the defaults from Settings -> FV Player -> Sidewide Flowplayer Defaults.

You can also use a shortcode like [fvplayer src="video.mp4" lightbox="text" caption="anchor text"] to show the link which opens the lightbox and you can put in additional parameters to the shortcode that way. A demo of this can be seen at the end of page here: https://foliovision.com/player/demos/fv-flowplayer-lightbox

We are improving our documentation for this as we speak.

Thanks,
Martin

Hello Cary,

I’ll answer you on your new thread here: https://foliovision.com/support/fv-feedburner-replacement/bug-reports/launch-lightbox-video-from-a-link

Thanks,
Martin

Hello Nate,

could you please also test the player on this URL? http://demos.flowplayer.org/basics/minimal.html It’s just a single player, so please check if it plays with one tap.

Thanks,
Martin

Hello Giuseppe,

the crossdomain.xml has to be located where the stream is hosted. That means not your website, but here: http://msh0161.stream.seeweb.it/crossdomain.xml

Are you able to put in such file? What software or service do you use for the live streams?

Thanks,
Martin

Hello drfingerless,

it seems like CSS like this should help:

.no-animation.flowplayer * { -webkit-transition:none !important;-moz-transition:none !important;transition:none !important; }

However we are still investigating.

Thanks,
Martin

Hello Evélina,

could you please remember what version did you used before? Please let us know what version of Android you are using as well.

The VTT subtitles might be not working for your CloudFront because of missing cross-origin policy – that is inserted in the HTTP headers.

Thank you for your kind words!

Martin

Hello dos2001,

actually there is nothing to worry about, it’s just that FV Player thinks that layerslider.kreaturamedia.jquery.js is another copy of jQuery on the website. We will improve this template check to not trigger the false alarm and include the fix in next version.

Thank you for the bug report!

Martin

Hello Giuseppe,

I see the problem now, the Flash engine can play the HLS stream, so it picks the HLS stream on the second video and not RTMP. But the HLS fails to play as there is no crossdomain.xml: https://foliovision.com/player/hls-stream -> step 1. (please ignore the part about doing this via Amazon S3)

We will check the order of the streams and try to prioritize RTMP stream over HLS for desktop computers with Flash.

Thanks,
Martin

Hello Evélina,

we released FV Player 6.0.4.18 which fixes the CloudFront https:// issue on mobile.

Thanks,
Martin

Hello Evelina,

thank you for the bug report, we will check this in depth. There is a similar issue here: https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/cloudfront-expired-video-on-mobile#post-30910

Thanks,
Martin

Hello Cory,

1) RTMP issue – the issue with http://xxxxxx.cloudfront.net/fcs/ident2 is not likely related as that’s not your RTMP server.

I checked the debug info and your stream is not found. Are you sure your CloudFront for RTMP is pointed to the right S3 bucket? Are you sure https://foliovision.com/player/serving-private-cloudfront -> “Next step is bigger – you need to fill in required data:” -> “Restrict Viewer Access” is not enabled? If it is, then you should configure FV Player Pro to setup the signature for that domain as well – check “If you setup your RTMP with access restrictions, you need to enter your domain” on the above guide.

Also check “Origin Access Identity” in the above guide – both CloudFront distributions should use the same. If you have CloudFront HTTP distribution restrict the access to the bucket and have the CloudFront RTMP work without the Restrict Viewer Access then it;s going to be a problem.

I’m noticing there are JavaScript errors on your page which break something in jQuery, so something might be broken because of that as well.

2) HLS and RTMP is harder to download that a video served over HTTP, but certainly not impossible. But you need to deliver the video via HTTP to allow playback for non-Android non-iOS devices non-Mac-Safari users without Flash – typically desktop computers using Windows or Linux.

Our overview of video download protection is here: https://foliovision.com/player/protecting-video-from-downloading

Thanks,
Martin

Hello Charles,

so the lightbox would have to be opened automatically as well obviously, is that what you are looking for? I just want to make this clear before I throw this idea at my team mates, please let us know.

Thanks,
Martin

Hello Gbrother,

I was not able to reproduce the MP4 seeking issue this time. Last time I could see the issue, then I contacted Vimeo on their support forum, there was even somebody else with the same issue and the the issue disappeared.

But we better be prepared with the MPEG DASH support as this might still be happening to you.

Thanks,
Martin

Hello Ben,

sorry about that, we released FV Player Pro 0.7.2 with the fix for the above PHP warning now.

Saving the plugin settings would remove that warning as well.

Thanks,
Martin

Hello Ganesh,

unfortunately if there is a JavaScript error which breaks jQuery, then it’s hard for our player to recover. It could recover, but then any function of it which is bound to jQuery (a lot of our custom features use it) would still not work.

Thanks,
Martin

Hello Nasruddin,

we are concentrating on the HLS encryption, rather than figuring out the hotlinking protection for it. The issue is that you can add the signature for the M3U8 URLs, but not for the TS video segments.

You can hotlink to the encrypted HLS stream but it won’t play as the player won’t get the decryption key. That can be based on your login status for example – so only members can play the videos that way.

Thanks,
Martin

Hello all,

FV Player Pro 0.7 with support for subtitles for Vimeo video has been released.

Thanks,
Martin

Hello Casey,

sorry about that, there was apparently some confusion in our team.

FV Player 6.0.4.16 has been released and it has that feature in it.

Thanks,
Martin

Hello drfingerless,

the CSS rule was too weak, we will check for something that would stop the CSS animations altogether. It could be good for compatibility, as clearly the CSS has some issue with your theme CSS.

We hope to resolve the Safari issue as well,

Thanks,
Martin

Hello drfingerless,

I asked our team about the Safari issues.

Both issues appear to be some unfortunate CSS conflict.

Thanks,
Martin

Hello drfingerless,

IE 10 issues – could you please try to add the following CSS code to your theme?

#main .flowplayer .fp-timeline .fp-buffer{-webkit-transition:none;-moz-transition:none;transition:none}

That should help with the issue, let me know and I can check the IE 10 again.

Thanks,
Martin

Hello magentawave,

I tried that, hopefully this won’t be a big problem to fix or suggest a fix to OptimizePress.

Thanks,
Martin

Hello Nate,

thank you for the details!

Martin

Hello wintv,

we just released FV Player 6.0.4.15 which fixes the editing issue in WordPress 4.5. Please let us know if you are still having issues.

You should be seeing a “Add Playlist Item” link in the shortcode editor, please see step C. here: https://foliovision.com/player/creating-playlists

If you don’t see it, please check that Settings -> FV Player -> Post Interface Options -> Playlist is enabled.

Thanks,
Martin

Hello Evélina,

sorry about not responding to your last messages. We had a bad IT day when you email were not working and it appears I haven’t realized there are pending messages to check.

Thank you for the tip, there are always some weird shortcuts in the computers.

Thanks,
Martin

Hello wintv,

could you please let us know if you are using WordPress 4.5? We haven’t noticed issues with this, but I see some report about issues in WordPress 4.5, so we will get it tested/fixed in the morning.

Thanks,
Martin

Hello magentawave,

could you please post the URL where we can see this issue live? Otherwise it’s hard to figure this out as Optimizepress is paid and we don’t have it.

This shouldn’t be too hard to figure out once we can see what CSS rules are in place.

Thanks,
Martin

Hello smith234,

we tested WordPress 4.5 compatibility ahead of time and found no issues, so this is a bit disappointing. Thank you for reporting the issue though.

Could you please test if it also happens if you write some text into the editor and then use our shortcode editor? Perhaps it just fails if the editor is empty – a bug which we fixed just now.

Thanks,
Martin

Hello SaintlyMic,

here is a plugin which lets you enable shortcodes in comments: https://wordpress.org/plugins/shortcode-in-comment/screenshots/

If you are only interested in allowing people to post videos from YouTube or Vimeo, it would work, although they would have to type in [fvplayer src="{the Vimeo/YouTube Path here}"] to make it show up.

Enabling the user front-end video submission is another issue. We tested this with https://wordpress.org/plugins/wp-file-upload/ plugin and it works, but we don’t have a documentation for it ready yet. So you could check that plugin and see if you like how it allows you to upload the MP4 videos.

The problem with user uploads is that their videos might not be properly encoded for web: https://foliovision.com/player/encoding

Thanks,
Martin

Hello drfingerless,

1) Safari issues – I wasn’t able to replicate this issue in Safari 7.1 on OS X 10.9.5 or Safari 6.1.4 on OS X 10.8.5. Could you please check what browser version is your client using? I’ll ask my colleges to test some other versions in the meantime.

2) IE 10 issues – I was not able to reproduce the issue in IE 11 nor IE 9. Does it happen even if you use the default WordPress theme? You can use the theme preview and navigate to your page there.

Thanks,
Martin

Hello Nate,

so the issue is present even when using core Flowplayer without any changes.

4) Please check here if it happens even with Flowplayer 5: https://foliovision.com/html/samsung4.html

5) Does it depend on if you are using cellular network or a Wifi connection?

6) Are you using the stock browser? Is there any setting it in to lower the data consumption? There might be some custom Samsung setting in it.

Thanks,
Martin

Hello Nathan,

could you please look at the following links on your Samsung mobile?

1) https://foliovision.com/html/samsung1.html
2) https://foliovision.com/html/samsung2.html
3) https://foliovision.com/html/samsung3.html

Please let us know how it behaves in each case. Does it still require multiple clicks (taps) to get the video play? Please wait a few seconds before tapping it again.

Thanks,
Martin

Hello todayweb,

our Google Analytics tracks video start, first, second and third quartile and video end: https://foliovision.com/2015/04/detailed-google-analytics

Here’s how it’s used: https://foliovision.com/player/google-analytics-flowplayer

Looking at Google Analytics -> Real-Time -> Events I can see my video plays on the website in real-time and I can click into the event labels to see what video was started/watched until the end and so on.

Thanks,
Martin

Hello Mirco,

could you please post the exact shortcode which you are trying to use here?

The issue is that shortcode contains [ and ] symbols and that breaks our shortcode obviously. We are already escaping the ” symbols in our shortcode popup attribute, so we could have any [ and ] replaced with { and } but it might damage some JavaScript codes.

If you post your shortcode, it will make our decision easier.

Thanks,
Martin

Hello Casey,

could you please make sure your remove FV Player plugin before installing it from https://github.com/foliovision/fv-wordpress-flowplayer/archive/dev.zip? That should fix your issue.

Thanks,
Martin

Hello Casey,

the plugin which I set over is FV Player – not FV Player Pro.

You can get FV Player Pro back to your website by opening Settings -> FV Player and then checking the header – you should see your license key there and a button to re-install FV Player Pro. You can also get it on https://foliovision.com/my-licenses

Thanks,
Martin

Hello sethy,

your link doesn’t open anymore. We plan to add support for MPEG-DASH, perhaps you can use that format as well.

Thanks,
Martin

Hello magentawave,

well, 30 minutes is a lot, but you can get there by specifying a big enough time. We haven’t finished the guide for it yet.

Thanks,
Martin

Hello Wilhan,

there was an issue with the JS minify engine we are using, I had to ask support to get it fixed.

Now FV Player VAST 0.6.6 is ready for your upgrade. If you don’t see if you can get a copy of it at https://foliovision.com/my-licenses

Thanks,
Martin

Hello Nathan,

I’m sorry about the delay, could you please check if it’s happening with the first video here as well? https://foliovision.com/player/demos/amazon-signed-urls

Thanks,
Martin

Hello Sandee,

I was not able to reproduce this bug.

Are you sure Settings -> FV Player -> Sidewide Flowplayer Defaults -> “Disable Embed Button” and “Disable Sharing” are both checked?

Thanks,
Martin

Hello Wilhan,

we will add support for this.

We do have a URL tag for IP address, but it will actually return empty as this is not a server-side implementation. Is it really needed for your ad?

Thanks,
Martin

Hello Thorsten,

VPAID JS ads are supported: https://foliovision.com/player/vast

However it would be best if you could send over a test tag (can your ad provider give you one?) so we can double-check it as not many people are using it yet.

Thanks,
Martin

Hello magentawave,

please upgrade FV Player to version 6.0.4.14 and you will be able to use the new feature. The announcement post on our blog will come soon.

1) the time depends on the video playback.

2) if you pause the video, the ad won’t appear until it reaches that time. 15 minutes would be far too long though. This feature is more useful for the overlay ads like on YouTube when it appears after 10 seconds of the video or so. If you want to make it appear at the end of the video, then you can use the popup feature.

3) New version of FV Player works well with Optimize Press 2: https://foliovision.com/2014/04/flowplayer-fixes-optimizepress

4) Answered here: https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/why-do-2-settings-for-fv-player-appear-in-wordpress-settings

Thanks,
Martin