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Cloudfront Expired Video on Mobile

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › Cloudfront Expired Video on Mobile

  • Cory 9 years ago

    On my android phone using CM Browser I’m given an expired link from FV player for CloudFront http. Straight S3 plays just fine. Default expire time is 5 minutes. Default distribution TTL is 86400.

    Here is the cloudfront shortcode:
    [fvplayer src="https://d12hvm3154r74l.cloudfront.net/grading-womens-desat.mp4"]

    It is on this page, password is 1.
    https://th…n.org/video-test/

    On my desktop with opera or internet explorer the video plays fine. The straight s3 link plays fine on my phone. Only the cloudfront video on my phone says:

    fv-html5: Video file not found
    Video file expired. Please reload the page and play it again.

    I followed your cloudfront and s3 setup directions. The cloudfront videos on your demo page (first and last) play fine on my phone. What could be causing this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Cory 9 years ago

    I selected FV Player / Troubleshooting from the dropdown and watched the forum save it in the wrong folder. Mod, can you move it please?

    Martin 9 years ago

    Hello Cory,

    I checked this and I’m not sure why it’s happening. I’m able to reproduce it on an Android phone as well, while I have other MP4 video playing from CloudFront with signed URLs on our website perfectly fine.

    The video doesn’t play on Android even if I put the video URL with signature on it directly into FV Player – it keeps loading it using https:// rather than http:// and that makes the signature invalid for it.

    I’ll have to check this in depth.

    Thanks,
    Martin

    Martin 9 years ago

    Hello Cory,

    we released FV Player 6.0.4.18 which fixes the CloudFront https:// issue on mobile.

    Thanks,
    Martin

Viewing 3 replies - 1 through 3 (of 3 total)
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