-
http://…/majuu-jouka-shoujo-utea-episode-03-raw/
And here are some examples of popunder codes that cause this problem:
AdMaven:
<script data-cfasync="false" src="//d3prygw1dnamj9.cloudfront.net/?gyrpd=652119"></script>PopAds:
<script type="text/javascript" data-cfasync="false">
/*<![CDATA[/* */
var _pop = _pop || [];
_pop.push(['siteId', 832736]);
_pop.push(['minBid', 0]);
_pop.push(['popundersPerIP', 0]);
_pop.push(['delayBetween', 0]);
_pop.push(['default', false]);
_pop.push(['defaultPerDay', 0]);
_pop.push(['topmostLayer', false]);
(function() {
var pa = document.createElement('script'); pa.type = 'text/javascript'; pa.async = true;
var s = document.getElementsByTagName('script')[0];
pa.src = '//c1.popads.net/pop.js';
pa.onerror = function() {
var sa = document.createElement('script'); sa.type = 'text/javascript'; sa.async = true;
sa.src = '//c2.popads.net/pop.js';
s.parentNode.insertBefore(sa, s);
};
s.parentNode.insertBefore(pa, s);
})();
/*]]>/* */
</script>Currently have the popads code active so it’s easier to test, guaranteed to happen with that one.
Hi Eduard,
Hopefully I did all the Javascript bug testing correctly.
I will answer the questions as listed in the instructions:• the browsers that you are experiencing the problem in
whether SCRIPT_DEBUG fixed the error or not
—Chrome and Firefox• the JavaScript error
— I am not seeing specific Javascript errors. I’ve attached two images of the errors that I am seeing. Not sure whether either is related. The Page 1 error just flashes for a millisecond before going to the page 2 error.• the location of the error – both the file name and the line number
––– don’t know.
•the context of the error – including the whole error stack will help developers
––– don’t knowThoughts?
Thanks!
-jim
Hi James,
Thanks for the bug report. Could you please check for a Javascript error in the post edit screen? (Here’s a guide on how to do that)
Thanks,
Eduard
Hi Rick,
We may continue the discussion here. We have checked your site and there is a JavaScript error, that appears after a video playback: “Uncaught TypeError: Cannot read property ‘msie’ of undefined”. This is probably caused by the missing jQuery Migrate library.
What we will do right now is that we’ll improve the code of fv-flowplayer.min.js, so it will not hard fail if this library is missing.
Could you please share your access credentials to your website and (if it’s possible) also to your FTP? We need it so we can put up a new version of the FV Player on your site and test it. You can use https://revealit.me/ for securely sharing sensitive information. It will created an encrypted message, that can be opened only once and will be deleted afterwards.
Thanks,
Eduard
Hello Raymond,
I’m not able to reproduce this issue, no matter if I enable “Post Thumbnail” or not.
Do you see any errors on the browser error console? Here’s how to use it: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis
If you want to get this fixed in a hurry, you can order our pro support: http://foliovision.com/pro-support
Thanks,
Martin
Hello Alessandro,
if the maximum number of wrappers would be reached there would be a different message – “The maximum number of VAST wrappers ({number}) has been reached.”
However I’m getting a different error on your website, I just get “An invalid exception was thrown.” in fv-player-vast-min.js.
You site also appers to be full of JavaScript errors originating in http://cdn.ravenjs.com/3.6.0/raven.js, although it’s not likely related. The site appears to be full of ads as well.
Do you have any special page which doesn’t have all of the extra ads on the page with just FV Player VAST on it?
Thanks,
Martin
I’m trying to use minification for a lot of the javascript files I have and when I activate it using WP Rocket I get a Javascript error on some videos.
I was wondering which Javascript files are required for the player to function properly so I can exclude them from minification?
Thanks,
John
Hello Kobus,
in general we don’t recommend using JetPack because of its WordPress.com integration – unless that’s what you really need. There are good alternatives for most of its functions which don’t tie you down like that.
Since you are our pro user I checked your site and I can see the error:
tiled-gallery.js?x74069:163 Uncaught ReferenceError: wp is not defined(…)Does it appear when you remove FV Player from that post and only keep the gallery? If so, then it’s Jetpack’s fault. Otherwise it must be some strange conflict.
In that case you can try to modify that //cdn.foliovision.com/wp-content/plugins/jetpack/modules/tiled-gallery/tiled-gallery/tiled-gallery.js file and comment out the block at line 163. If you are experienced in JavaScript, it won’t be a problem, just remember to clear any cache – your browser, CDN and so on.
If you would like us to get this fixed for you with priority, you can order our Pro support: http://foliovision.com/pro-support
Thanks,
Martin
Hi guys
FV Player works well on posts that have a normal photo added with the insert media button. However, if the post contains a tiled gallery from Jetpack (https://jetpack.com/support/tiled-galleries/) FV Player do not play the video. Instead, the following error appears:
Admin JavaScript warning:
I’m sorry, your JavaScript appears to be broken. Please use “Check template” in plugin settings, read our troubleshooting guide, troubleshooting guide for programmers or order our pro support and we will get it fixed for you.The gallery still functions normally by displaying the full image in a modal popup. FV Player works correctly on ny other post that does not have a gallery.
Please see http://maroelamedia.co.za/vreemdhede/fotos-vir-altyd-n-vriend-in-die-gans/ and http://maroelamedia.co.za/vermaak/televisie/video-zoid-en-ard-matthews-skop-republiek-met-mening-af/
Do you have any suggestions for what we can do to fix this please?
Best regards
Kobus
prejudice I updated the site wordpres, and now I can not see the video.
you see this error: “Admin JavaScript warning:
I’m sorry, your JavaScript Appears to be broken. Please use the “Check template” in plugin settings, read our troubleshooting guides, troubleshooting guides for programmers or order our pro support and we will get it fixed for you.What should I do?
This is the specific error on the video block:
I’m sorry, your JavaScript appears to be broken. Please use “Check template” in plugin settings, read our troubleshooting guide, troubleshooting guide for programmers or order our pro support and we will get it fixed for you.
Hello Gaetanh,
are you seeing any JavaScript errors on the browser console? That’s probably the case, there might be some broken plugin causing the JavaScript to stop functioning. Here’s how to check that: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis
We will see if we can make the Settings screen work without JavaScript.
You can also try to downgrade to FV Player 6.0.5.4 until we fix this: https://downloads.wordpress.org/plugin/fv-wordpress-flowplayer.6.0.5.4.zip
We will be also happy to fix the issue for you right on your website if you order our pro support: http://foliovision.com/pro-support
Thanks,
Martin
Hello Amir,
I can see a JavaScript error on the browser console and some log entry from YouTube Embed Plus plugin. Could you pelase check if disabling that plugin helps?
We recommend you check our troubleshooting guide to be able to debug JavaScript issues: https://foliovision.com/player/basic-setup/installation#fixing-broken-javascript
Thanks,
Martin
Hello fmastro,
the styling on that is a bit off, so you don’t see the full note. It links to this guide to help everybody with the same issue: https://foliovision.com/player/basic-setup/installation#fixing-broken-javascript
Please let us know if you can see the error on your site causing our player to fail now.
Thanks,
Martin
Hello Kerry,
I checked this issue on your site and debugged the JavaScript error as I wanted to make sure our new code doesn’t have some terrible bug in it.
I figured out the issue is caused by this line of JavaScript in your theme:
Array.prototype.forEach2= …
I made our code more resilient and released FV Player Pro 0.7.6. Please update to it and let us know if you still have issues.
Thanks,
Martin
Hello Kerry,
I can see there is some JavaScript error.
Could you please check if it happens if you preview the site with the default theme?
Does it happen if you disable the ads?
Thanks,
Martin
Hi! Thank you both for your help, were else can I find such support!
Martin, you were right: the loader animation is due to a conflict with something in my setup. After your suggestion, I tested it on my personal website and the loader was showing.
I use WPLMS theme, so I tried to disable many plugins (not all though, but all the wplms ones and others), I also try disabling all my custom css: still no loader.
I switched to the twenty fifteen default theme, but then I got a javascript error on all videos so I couldn’t test if the conflict was caused by wplms theme. By inspecting the code I managed to get the loader showing by adding this css, so it works now! (the opacity was on 0 somehow)..flowplayer .fp-waiting em { opacity: 1 !important; }
Alec, thank you so much for your help and for taking the time to test further! Just so Martin doesn’t worry too much lol:
– My loader is now working :-)
– There was no subtitles on all the videos you tested: we only subtitle artist masterclasses. (I recorded all the courses videos in both language -sorry for the english- so when people switch language, the video speaking is in the chosen language). Here is a link to a test page I had with subtitles at the very end, see if they work on your side pls:
https://harp-school.com/flowplayer-test/
– The links not working under the videos is because they point to the course units which are only accessible for subscribers. And the plus on the right are default theme icons I have to replace.. Thanks for your feedback, I take note that for someone new it could look like an error.
– The “html5: Unsupported video format” you got on firefox is not cool though. All the videos are loading fine on my end (chrome, firefox and safari, pc mac iOS android)… But, and this is something I wanted to report in a new topic: sometimes if I launch a video and go to another tab or app while it loads, I would get these errors messages and have to refresh page. It is not all the time so I’ll try to find the exact scenario.Thank you again for your time, I am a very happy with your player, and super-confident in my choice, as above the very high quality of your plugin, your support is amazing! Cheers from sunny south of France!
1) I disabled autoptimize which was causing the javascript error. (select2.min.js). It only showed warnings after. However it made no difference to the rtmp video, so I reenabled it.
I noticed the error message says:
flash: Video file not found
Video file expired. Please reload the page and play it again.I don’t recall if that second message said it was expired yesterday.
** Actually, I don’t have time to deal with this. I’m going to sign up for pro support so you guys can just make it work.
1) I have confirmed that the s3 bucket is identical to the working http cloudfront stream and is the correct bucket.
The /fcs/ident2 is pointed to the same cloudfront host as my rtmp distribution, just as it is on your demo page for your cloudfront distribution.
Currently both restrict bucket access and restrict viewer access are both disabled for testing. However I added my rtmp domain to my FV cloudfront pro settings in addition to my http distribution domain. The access restrictions are in place and working fine for the http distribution (4th video) except on my phone, but that is my other thread.
If there is a problem with the cloudfront distributions being different (I thought they were separate and unrelated) I will temporarily disable permissions on both… There, for now I have disabled bucket access and viewer access restrictions on the http distribution as well.
The changes are propagating now. I will look at the javascript errors. I’ll get back to you on these two.
2) Does HLS supersede http? What is confusing me is in the documentation I thought I understood that I am to put the HLS url into the same place where I would put the cloudfront http url.
But looking again, I guess I use ec2 to transcode the files into a new s3 bucket, then I can make an http cloudfront distribution to pull the m3u8 playlist from that new bucket, right?
Thanks for this document. I’m looking forward to encrypting the streams. This document doesn’t talk about cloudfront protection. I thought
Hello Cory,
1) RTMP issue – the issue with http://xxxxxx.cloudfront.net/fcs/ident2 is not likely related as that’s not your RTMP server.
I checked the debug info and your stream is not found. Are you sure your CloudFront for RTMP is pointed to the right S3 bucket? Are you sure https://foliovision.com/player/serving-private-cloudfront -> “Next step is bigger – you need to fill in required data:” -> “Restrict Viewer Access” is not enabled? If it is, then you should configure FV Player Pro to setup the signature for that domain as well – check “If you setup your RTMP with access restrictions, you need to enter your domain” on the above guide.
Also check “Origin Access Identity” in the above guide – both CloudFront distributions should use the same. If you have CloudFront HTTP distribution restrict the access to the bucket and have the CloudFront RTMP work without the Restrict Viewer Access then it;s going to be a problem.
I’m noticing there are JavaScript errors on your page which break something in jQuery, so something might be broken because of that as well.
2) HLS and RTMP is harder to download that a video served over HTTP, but certainly not impossible. But you need to deliver the video via HTTP to allow playback for non-Android non-iOS devices non-Mac-Safari users without Flash – typically desktop computers using Windows or Linux.
Our overview of video download protection is here: https://foliovision.com/player/protecting-video-from-downloading
Thanks,
Martin
Hello Ganesh,
unfortunately if there is a JavaScript error which breaks jQuery, then it’s hard for our player to recover. It could recover, but then any function of it which is bound to jQuery (a lot of our custom features use it) would still not work.
Thanks,
Martin
Hello Ganesh,
I opened your site and I can see JavaScript error on it which is related to JS file. We recently published a guide about how to troubleshoot issues like this effectively: https://foliovision.com/troubleshooting-javascript-errors
In your case I know where the issue is I have seen a similar error recently – it’s the wp-content/themes/invent/js/main.js script which contains jQuery selectors like this:
‘a[href*=#]’
However it should be
‘a[href*=”#”]’
You can see the correct syntax explained here: https://api.jquery.com/attribute-contains-selector/
So the issue doesn’t appear to be connected to FV Player nor FV Player Pro. Have you also upgraded some other plugins or WordPress?
I’ll check how we can make our plugin more resilient to fatal JavaScript errors like this.
Thanks,
Martin
Hello Wilhan,
I see what you mean but the VAST URL is already requested by the client’s browser, so I don’t see a need to send over IP as another argument. JavaScript doesn’t know what is the user IP, so we would have to write a separate script to get it and it would have to work with caching plugins as well.
Thank you for the error report. I noticed the issue with the upgrade not working, so I haven’t announced the new version yet. We are looking into it already.
Thanks,
Martin
Hello Michal,
sorry about the inconvenience. It works for us here: https://foliovision.com/player/demos/youtube-autoplay
So we will have to look at your website if there is any conflict with some other JavaScript.
I had a quick look and it appears to be a problem with the “WP PRO Advertising System” – notice on your browser JavaScript console that you get the error “Uncaught ReferenceError: clickable_paszone is not defined”.
You should be forwarding this report to the developers of that plugin. I believe it’s paid, so you should get some good support with removing that error from your website.
On the other hand, we should make sure a global JavaScript error like this won’t stop our plugin.
Thanks,
Martin
Ha ha, believe me, I’ve wanted to these past several days. I really enjoy a challenge, but only those that I think I have any chance of overcoming.
If I had the money, first thing I’d do is hire you, and second thing I’d do is head for the coast for recuperation!
Best wishes to you, as well. See you on the other thread!
You’re welcome Mike. Dealing with those .net issues (Microsoft compatibility with open source) should be enough to make a person call a crisis line for counselling.
Best wishes,
Alec
Hi Alec,
Thanks very much for the offer. This .net issue has caused me a load of stress, but I can’t really hire anyone to help. But I do appreciate your willingness.
God Bless You,
Mike
Hi Mike,
I’m sorry but struggling with .net on an edge case like this is not something we know about. If we did, I’d tell you.
If you’d like us to try to track the .net issues down, we could do so but it would be as web development work.
Making the web work for you, Alec
Hi Alec,
Thanks for replying. Yeah, I knew it’s not your responsibility. I was just holding out hope that maybe you had heard of the issue before and could point me in the right direction.
Thanks anyway,
Mike
Hi Mike,
Thanks for your question.
1. We’d need an example to even take a look.
2. We are not supporting .netMaking the web work for you, Alec
Hi,
My clients has videos on posts using the Flowplayer plugin, and these videos work just fine when viewed in all browsers.
However, my client also has an alternative viewing method, and it is this viewing method which cause some javascript errors.
My client has built a .net program in Visual Studio. They have made the WP site that has the videos accessible directly though their program via a .net Web Browser control. When attempting the view the videos via the .net Web Browser controls, the following error displays:“Line: 6”
“Character: 12,144”
“unable to get property style of undefined or null reference”
URL: flowplayer.min.js?ver=6.0.3.4Then whether I choose to continue running scripts or no, this error message displays:
Line: 6″
“Character: 11,756”
“unable to get property getBoundingClientRect of undefined or null reference”
URL: flowplayer.min.js?ver=6.0.3.4I know that this is not the fault of Flowplayer, and based on my research, I think it has to do with IE rendering limitations in the WebBrowser control, and as such you are under no obligation to address the issue.
But if you’ve ever heard of this issue, could you please share any info you have that might help me resolve the issue?
Thanks a bunch,
Michael
hi,
is the flowplayer actually working in the AJAX Portfolio Item. I allways get an Javascript error.
if you look at this link
http://fresh.kobalt.de/?page_id=518
and then going to the first item in the portfolio “wer ist schön” a video with a description open. it dosn´t open the control bars etc. an i got the error message
If you do a right button on the video and do a “show control bars” you can play the movie.But have checked the “Load JS Everywhere” checkbox. Outside the AJAX Portfolio Item the Plugin works fine.
Any Ideas ?
Cheers
Fab
UPDATE:
I have it working (sort of). Videos are playing, lightbox is loading. But for some reason I’m still seeing the “FV Flowplayer” watermark, even thought he flow player pro pack is installed and serialized.I still have this error message in my main site’s dashboard;
“Warning: include(/home/vericast/public_html/wp-content/plugins/fv-wordpress-flowplayer/controller/../view/frontend-head.php) [function.include]: failed to open stream: No such file or directory in /home/vericast/public_html/wp-content/plugins/fv-wordpress-flowplayer/controller/backend.php on line 75Warning: include() [function.include]: Failed opening ‘/home/vericast/public_html/wp-content/plugins/fv-wordpress-flowplayer/controller/../view/frontend-head.php’ for inclusion (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/vericast/public_html/wp-content/plugins/fv-wordpress-flowplayer/controller/backend.php on line 75″
BUT I no longer have an error message in my network’s dashboard (I’m using multi site wordpress).
HOWEVER when I click “Check template” in the FV Player settings panel I get this message:
“jQuery library http://img.vericast.net/wp-includes/js/jquery/jquery.js?ver=1.11.2 found, but unable to check version, please make sure it’s at least 1.7.1.”AND..
“Template checker has changed. Just open any of your videos on your site and see if you get a red warning message about JavaScript not working.
FV Flowplayer script found: http://img.vericast.net/wp-content/plugins/fv-wordpress-flowplayer/flowplayer/fv-flowplayer.min.js?ver=6.0.2.1!”I have confirmed that videos are working, and the lightbox is working. I don’t get a red warning message.
Also, regarding the lightbox, the white border is not present in this beta version, so that problem is settled for now.
Hosting provider says that sting should contain /style-1. It is missing
Here is link (n of twenty) that creates error
http://cdn.fritzimages.com/wp-content/fv-flowplayer-custom/http://cdn.fritzimages.com/wp-content/plugins/fv-wordpress-flowplayer/css/bigplay.png
<script type=”text/javascript”>show_progress(“results1”, “Checking link http://cdn.fritzimages.com/wp-content/fv-flowplayer-custom/http://cdn.fritzimages.com/wp-content/plugins/fv-wordpress-flowplayer/css/bigplay.png”, “54.5%”);</script>HEAD http://cdn.fritzimages.com/wp-content/fv-flowplayer-custom/http://cdn.fritzimages.com/wp-content/plugins/fv-wordpress-flowplayer/css/bigplay.png
-> GET http://fritzimages.com/blog/404error/hope that helps
ed
Hello msalitu,
we have some other user using Avada theme who had some issues, but it wasn’t related to the theme: https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/audio-player-skin-not-showing-play-button#post-4550
Here’s some other user where it’s bit unclear if the issue was in the theme or not: https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/javascript-error-uncaught-typeerror-object-300-has-no-method-apply#post-2739
Could you please check your browser JavaScript console for any errors when you edit the post and click our button? Here’s how: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis
Thanks,
Martin
I can’t get the lightbox feature to work at all.
This is the code –
[fvplayer src="http://media.commpart.com/presentations/besol/BE_Solutions.V0_960.mp4" width="960" height="540" splash="http://stg.besoln.com/wp-content/uploads/2014/04/lower-health-care-costs.jpg" lightbox="true;960;540;Test"]I have checked “Enable video lightbox:” under the Pro Features in settings.
The page does not even show the thumbnail image. If I remove the lightbox attribute, then the thumbnail does appear.
Looking at the javascript console, I see a 404 error on http://www.besoln.com/wp-content/plugins/fv-player-pro/js/fv_player_pro.dev.js?ver=0.3.4 if that helps
Hello Rolf,
I posted a [fvplayer] shortcode into the “Flowplayer Test Module” and I can see it playing. However when I saved the changes, there was no indication of the save being finished and when reloaded, the video was there but I couldn’t open the editing anymore.
I can see some errors on the JavaScript console, so it’s hard to tell what exactly is wrong. Enabling wp-admin -> Parallax -> Themify Settings -> Themify Builder -> “Exclude Video module” didn’t helped.
We are currently upgrading our plugin to Flowplayer 6 core and I think this will help, at least my basic tests indicate it will.
Could you please replace the file wp-content/plugins/fv-wordpress-flowplayer/flowplayer/fv-flowplayer.min.js with this one and see if that helps? https://raw.githubusercontent.com/foliovision/fv-wordpress-flowplayer/dev/flowplayer/fv-flowplayer.min.js
Thanks,
Martin
Hi!
Plugin works great with WordPress hosted videos but is having trouble with pro features. First off, my commercial license key is entered and seems to be working properly because the pro features are no longer grayed out, but I am still seeing the branded logo and am unable to upload my own.The second and larger issue — I have added a Vimeo video and when I go to play it shows the splash image and loading animation, but fails to load. If I click on the video while it’s trying to load I get an ‘error loading video’ and in my console “cannot read property ‘initialSources’ of null”
I don’t get any javascript errors for non vimeo videos, but If i play a regular hosted video after trying to play the Vimeo video, it breaks the FP javascript and won’t play.
Additionally, when I do a check template in the admin, I am not getting any errors.
Thanks!
Hello Martin, I need your advice on how to remove the error ‘I’m sorry, your JavaScript appears to be broken. Please use “Check template” in plugin settings, read our troubleshooting guide or order our pro support and we will get it fixed for you.’ even though the video is working fine. This is happening only for Admin.
I’m using AWS/S3 signed video url. It’s working fine though I need to know why this error comes. Thanks!
Great! Finally the problem was resolved for WPLMS theme FV Flowplayer not working in course Units (ajax pages). We used the following code added in the Customizer/Google Analytics code box:
<script>
jQuery(document).ready(function($){
$(‘.unit_content’).on(‘unit_traverse’,function(){
jQuery(‘.flowplayer’).each(function(){
$(this).flowplayer().load();
});
});
});
</script>
>
Now there is small issue which I have posted to WPLMS theme support also. On first load of the page, video works fine. BUT, when we return to same page after visiting other pages it shows the Javascript error again! Though this time the PLAY button is VISIBLE and video also works fine.Can you suggest how do we remove the error message? Thanks for your support so far.
Hi Phil,
I see that it’s a JavaScript error. I’m pretty sure we heard of that before.
There must be some fatal JavaScript error in your wp-admin. Do you see anything on the browser JavaScript error console? Here’s how you can get to it: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis
Good trick with the Chrome developer tools though, you probably already noticed the JavaScript error, could you please let us know what it is?
Thanks,
Martin
Hello,
I am getting the following error message:
“I’m sorry, your JavaScript appears to be broken. Please use “Check template” in plugin settings, read our troubleshooting guide or order our pro support and we will get it fixed for you.”Even though the videos are working fine.
Also if i choose to go pro does that mean you do not give support i would still have to purchase premium support?
Hello Xenia,
if the videos play and you can also pause and resume the videos, then it should be fine.
The detected JavaSript file is packed, so it’s hard to tell if it’s an extra copy of jQuery (could break things) or if it’s harmless (causing no JavaScript errors).
Thanks,
Martin
TinyMCE in the OptimizePress 2.0 Live Editor is malfunctioning when FV WordPress Flowplayer plugin is activated. The text area in the TinyMCE editor shows nothing and several javascript errors are thrown in the console when you try to use the TinyMCE control:
When you load the editor:
Uncaught TypeError: Cannot read property ‘media’ of nullWhen you click anywhere on the TinyMCE controls:
Uncaught TypeError: Cannot read property ‘body’ of undefinedWhen you exit the editor:
Uncaught TypeError: Cannot read property ‘getRng’ of undefinedAll of these errors are being thrown by the TinyMCE code, however, if I disable the FV WordPress Flowplayer plugin all returns to normal and I can edit text in the OP Live Editor via TinyMCE again.
OP has an option in the support menu to disable JS and CSS for any installed plugins when using the Live Editor. Disabling JS and CSS for FV WordPress Flowplayer for Live Editor via the OP support menu has no effect.
OP also has an option to disable various filters via the “Advanced WP Filter Settings” menu. Disabling the “fv_flowplayer_optimizepress” filter eliminates the problem with Live Editor, but it also has the undesired effect of removing FV Flowplayer from all OP pages.
My environment:
Optimize Press: 2.3.4.3
Wordpress: 4.1.1
FV WordPress Flowplayer: 2.3.12
Browser used: Chrome 41.0.2272.101 mAny insight or assistance you can provide would be much appreciated.
Hello fozool,
if you are not able to open the settings boxes, there has to be some JavaScript error.
I tried a fresh install with no plugins and it works for me. Could you please try the default WordPress theme (Twenty Fifteen) and see if you still get the issue?
Thanks,
Martin
Hi Martin,
I have disabled the minify plugins and minify settings in W3Cache plugin.
When I click Check Template in WordPress Flowplayer, I get the following error:
html5.js not found in your template! Videos might not play in old browsers, like Internet Explorer 6-8. Read our instrutions here.
It appears there are no Flowplayer scripts on your site, your videos might not be playing, please check. Check your template’s header.php file if it contains wp_head() function call and footer.php should contain wp_footer()!
Template checker has changed. Just open any of your videos on your site and see if you get a red warning message about JavaScript not working.
jQuery library 1.7.1+ found: http://{my licensed site}.com/wp-includes/js/jquery/jquery.js?ver=1.11.1!Also, I currently have the FV PLayer Pro and FV WordPress FlowPlayer installed. Should I be having only the Pro?
I hope your team can make sense of this and help resolve this.
Many thanks,
Anu
Hi,
I am trying to insert a video within a page here http://goo.gl/6i4yI5 but there is a javascript error. When running the template checker there is this message:
“It appears there are multiple Flowplayer scripts on your site, your videos might not be playing, please check. There might be some other plugin adding the script.
Template checker has changed. Just open any of your videos on your site and see if you get a red warning message about JavaScript not working.
FV Flowplayer script found: ‘http://www.[mysite].com.br/wp-content/plugins/fv-wordpress-flowplayer/flowplayer/fv-flowplayer.min.js?ver=2.3.12!’
jQuery library 1.7.1+ found: ‘http://www.[mysite].com.br/wp-includes/js/jquery/jquery.js?ver=1.11.1!’
Can you help me?
Thanks
Hello and thanks for your wonderful job!
I just have a question: I managed to put Vimeo clips on your player and pre-roll ads. The only problem I have is that I cannot do it with YouTube videos.
If i put it on autoplay it just shows the buffering bullets and it doesn’t start, but when I click on the splash image it works fine. If it didn’t show the buffering and users could see the play button, it would all be fine.
BUT
When I turn autoplay off it does nothing and it displays the broken javascript error.Waiting for your response. Thanks in advance
Hello Bruno,
1) Great that it works now, but there is no reason it should not work with Google Analytics enable for the videos. Could you please put it back?
2) Could you please disable the Minifying and see if you get the error now that you put back the Google Analytics tracking ID? I see that you excluded FV Flowplayer from minify, but other scripts may have some issues with it as well. Your site shows several JavaScript warnings.
Thanks,
Martin
Hello Burno,
I found that the error is in the part which takes care of the Google Analytics tracking.
Could you please:
1) Remove the Google Analytics ID from Settings -> FV WordPress Flowplayer -> Sitewide Flowplayer Defaults -> Google Analytics ID? Let’s see if that changes anything.
2) Disable the JavaScript minify and combine for the site (what plugin are you using?). I’m not getting the same error as you. In fact, as soon as I create a copy of your site HTML on my computer, I no longer get the error.
Thanks,
Martin
Hello Bruno,
no luck yet. Notice, that the video can’t be paused either.
I tried to use the same configuration (CloudFront video, controlbar=”no” and splashend=”show”) here, but it works in Safari 7.1: https://foliovision.com/player/demos/cloudfront-download-protection -> Checking Safari 7.1 issues
There must be something with your theme or plugins. I’m noticing this JavaScript error: “ReferenceError: Can’t find variable: TB_WIDTH” in thickbox.js on line 280.
Could you try to use the WordPress theme preview function with the Twenty Fourteen template, find your page using search and see if it also fails on Safari?
Now I’m getting “Fehler beim Aufbau einer Datenbankverbindung”, is your server overloaded?
Thanks,
Martin
Hi Empty,
Are you using minify and combine functions in W3 Total Cache? They could be breaking jQuery or our javascript. Handrolling javascript files to combine successfully requires quite a bit of skill and experience, as well as some trial and error.
Let us know.
Making the web work for you, Alec
I am getting a Javascript broken error and the video is not playing. The problem appears to be W3 Total cache plugin.
Anyone know about this, thanks.?
Hello TD,
in that case rtmp://s11.streamcp.com:5225 is the server address and 8211 should be the file path. So this should work:
[fvplayer rtmp="rtmp://s11.streamcp.com:5225" rtmp_path="8211"]
But it does not. Our video checker says that “Could not connect to s11.streamcp.com:5225” So I tried port 1935 (default for RTMP), meaning the server address was: rtmp://s11.streamcp.com:1934 Shortcode:
[fvplayer rtmp="rtmp://s11.streamcp.com:1935" rtmp_path="8074"]
Our video checker says it’s fine, but it still won’t play. Are you sure 8074 is correct? Shouldn’t it be something like my-video.mp4?
Or is this a live stream which is currently down?
Thanks
Martin
Hello Martin,
thanks for your reply. I read the troubleshooting guide, but I cannot see any problems dedicated to includes or jquery.
The PHP / webserver log is “empty”:
web5@www /home/logs # cat web5-error.log
[Fri Dec 12 07:33:52 2014] [error] [client 62.176.232.167] File does not exist: /home/htdocs/web5/test/favicon.ico(I cleared the log and opened the video page and admin interface once)
I changed nothing at the code since 2013, the jquery-version is:
<script type='text/javascript' src='http://test.secondservice.info/wp-includes/js/jquery/jquery.js?ver=1.11.1'></script>
<script type='text/javascript' src='http://test.secondservice.info/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.2.1'></script>
my RTMP address is rtmp://s11.streamcp.com:5225/8211
Service Address
‘http://s11.streamcp.com:5225’I didn’t know which part I have to use for server path server into the video field
Hello Martin,
I am sorry that I have tried everything but run it to issues.
I am going to give up … sorry to bother you much.
Hello Martin,
I am sorry that I have tried everything but run it to issues.
I am going to give up … sorry to bother you much.
Hello Martin,
I am sorry that I have tried everything but run it to issues.
I am going to give up … sorry to bother you much.
Hello Nigcra,
please check our troubleshooting guide here: https://foliovision.com/player/installation#fixing-broken-javascript
It “Check template” fails and shows nothing, could you please see if you find anything related to it in your PHP error log?
Thanks,
Martin
Hello TD,
are you using RTMP? If so, then please check the advice on RTMP which I posted in my last message.
Thanks,
Martin
Now I am getting flash: Video file not found
Hello TD,
I had a look and quickly noticed there is a working player here: ‘http://oromoevangelicalchurchdc.com/wp/?page_id=527’
Are you still seeing the issue?
The file/RTMP stream in that player is not properly configured though. You should be entering server and file path separately. Check how RTMP is used here: https://foliovision.com/player/rtmp-streams
Our video checker should help you with any troubleshooting: https://foliovision.com/player/faq#properties-built-checker-report-playing
Thanks,
Martin
Hello Martin,
below is I found when I run step 4
The following active BuddyPress Components do not have associated WordPress Pages: Activate, Register. Repair
jQuery library ‘http://oromoevangelicalchurchdc.com/wp/wp-content/themes/churchArtisteer1/jquery.js?ver=4.0.1’ found, but unable to check version, please make sure it’s at least 1.7.1.
Template checker has changed. Just open any of your videos on your site and see if you get a red warning message about JavaScript not working.
FV Flowplayer script found: http://oromoevangelicalchurchdc.com/wp/wp-content/plugins/fv-wordpress-flowplayer/flowplayer/fv-flowplayer.min.js?ver=2.3.7!
Hello TD,
could you please try the step 4. and let us know what exactly happens? https://foliovision.com/player/installation
If you see no output, can you check your PHP error logs for any clues?
Thanks,
Martin
Below is the error message i am getting when I try to embed the player to my webpage
Admin JavaScript warning:I’m sorry, your JavaScript appears to be broken. Please use “Check template” in plugin settings, read our troubleshooting guide or order our pro support and we will get it fixed for you.
I have tried everything above but seems it did not work. Below is the error from web developer firefox
Using //@ to indicate sourceMappingURL pragmas is deprecated. Use //# instead jquery.js:1
Use of getAttributeNode() is deprecated. Use getAttribute() instead. mootools-core-1.4.5-min.js:343
Specified “type” attribute of “video/flash” is not supported. Load of media resource mp4: failed. wp
All candidate resources failed to load. Media load paused. wp
Error: Syntax error, unrecognized expression: #$family jquery.js:4
Use of getPreventDefault() is deprecated. Use defaultPrevented instead.Please help !!
Hello Jonathan,
I used your test and and I’m attaching screenshot of JavaScript console in Chromium (open-source version of Google Chrome) and Firefox with Firebug.
1) Notice that the AdVideoComplete event is present.
2) However notice that there is a failed request to htttp://as3_100/ Next open up the tag http://shadowcdn-01.yumenetworks.com/ym/1B3uA91O2152/1349/HifvrHol/vpaid_as3.xml in your web browser and check CDATA from Tracking event=”complete”. It says exactly that.
So it seems like this URL is not properly translated into a real URL, while it works for other Tracking events.
https://foliovision.com/downloads/yume-tracking-complete-fail.png
https://foliovision.com/downloads/yume-tracking-complete-fail-network.png3) This all could indicate a problem bug at this point I’m not sure if it’s a problem on our side or in the VPAID ad unit itself.
I had a look at the VPAID inspector as suggested and I’m seeing the same error with “as3_100/” in there: https://foliovision.com/downloads/yume-tracking-complete-fail-google.png
Could you please send this back to YuMe?
Thanks,
Martin
I have set up a video gallery on a Page in my site (http://….co.nz/sneakpeek … then look at http://….co.nz/?page_id=554 )… everything works beautifully and I have videos and a lightbox and its all fabulous.
However, I really want to have that gallery inside my portfolio – but it will not work at all in there. The lightbox does not pop up – and if I add the video without the lightbox it tells me there is a javascript error. A plain old YouTube embed works in there just fine.
I have set up 4 videos under the Kiwi Heritage section (with the carved face – on the grid at bottom left) which are just not working.
Would really appreciate some help to get this sorted.
Hello Amanda,
could you please let us know at what exact URL your video is not playing? We need to have a look if there is some JavaScript error.
We won’t publish the URL here if you don’t want us to. Let us know if it’s a membership website which requires us to log in.
Thanks,
Martin
Hi Sharon,
could you please follow step 3. here to see if you are getting any JavaScript errors? http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis
I tried to install NextGen Gallery together with FV Antispam, but I’m not seeing any issues. Perhaps there is some other plugin in the play.
Thanks,
Martin
Hi Martin
Thank you so much for sorting that out. Much appreciated.
Anne
Hello Anne,
we had a look at your website as you ordered our Pro support before – it was an issue with “Popup Domination” plugin.
Turns our that even though the fix for your website was included in our live version, there was a tiny glitch in it which caused it to fail.
Fixed now. Your videos play again.
Thanks,
Martin
Hello volcano,
it works for me in Chrome 36.0.1985.125 m on Windows 7. There must be some other issue. What extension for Chrome are you using? Do you see any erros on JavaScript console? Here’s a WordPress.org article about console debuggin to help you.
Thanks,
Martin
Have already posted a query in relation to Javascript problem and when I did the “Check Template” thing I got the following warning: “http://www.the-excel-expert.com/535f8151dd039/inc/flowplayer/example/flowplayer-3.2.6.min.js?ver=3.0 is old version and won’t play. You need to get rid of this script.”
How do I get rid of this script? I am very wary of deleting something :-) Thanks. Anne
Hello, I red, that is not possible, but as I had a javascript error with a discussion plugin, the video in the post was shown in total size and with the first image of the video, so the error situation shows me, that this is generally possible, why not automatically with your player? Sorry, but I am new to this topic.
Hello Manish,
here’s a workaround for your issue:
1) Upload your image in wp-admin -> Media -> Add New
2) Once uploaded, click “Edit” to see its details
3) You should get to a new screen where you see the image on the left and “Save” box on the right.
4) There you can copy the “File URL:” and paste it into our settings into the “Logo:” field.I recommend that you check some other Settings screen, such as “Discussion” to see if the JavaScript error occurs on it as well. If it’s just our plugin screen, then it’s a conflict. If it’s everywhere, it’s just a bug in the Awesome Builder plugin.
Thanks,
Martin
Hi Martin,
Due to this conflict I am not able to upload logo to our website. popup is not opening for the logo due to this javascript break.
Regards,
Manish Sharma
Hello Foliovision Team,
I have purchased the pro license and I am facing the javascript error message just before loading the video in the flowplayer. Message is mentioned below :
I’m sorry, your JavaScript appears to be broken. Please use “Check template” in plugin settings or order our pro support
and we will get it fixed for you.Can you please look over this issue on priority basis.
Regards,
Manish Sharma
I installed the latest plugin (Version 2.2.13) via my WP (3.9.1) install, and it appears to have JavaScript issues when trying to insert anything in every browser – the following is from the Chrome inspector:
Uncaught TypeError: undefined is not a function shortcode-editor.js?ver=3.9.1:431
fv_wp_flowplayer_submit shortcode-editor.js?ver=3.9.1:431
onclick post.php?post=64886&action=edit:659Is this a known issue with the latest versions? Would have liked to test this, at the very least.
Hello David,
thank you for the bug report. This error was occurring for Vimeo videos with FV Player Pro (our Pro extension).
We fixed the bug and will release the new version, hopefully today.
Thanks,
Martin
Hi Martin,
We get this error [..]fv-flowplayer.min.js?ver=2.2.12 on line 457
jQuery(e.currentTarget).find(‘.embed-code textarea’).val(api.embedCode());I think element “.embed-code textarea” doesn’t exists and jquery thrown an error.
P.s: you includeminified version (fv-flowplayer.min.js) but it isn’t minified.
Good jobThank you
David
Hi Martin,
I did some debig and seems that not all file are loaded in ajax envirovment.
In my ajax call I had to include controller/shortcodes.php but I get
Fatal error: Call to undefined method flowplayer_backend::build_min_player() in /fv-wordpress-flowplayer/controller/shortcodes.php on line 182Then I re-initialized again $fv_fp = new flowplayer_frontend(); in controller/shortcodes.php for testing pourpose and I get splash screen correctly but with error
Admin warning:
I’m sorry, your JavaScript appears to be broken. Please use “Check template” in plugin settings or order our pro support and we will get it fixed for you.
Hello Werner,
I had a look at your private reply and unfortunately this appears to be a problem of NextGen Gallery only. It gives a fatal JavaScript error: “script.aculo.us requires the Prototype JavaScript framework >= 1.6.0.3”
This is not something what we could affect. Prototype is not used in Worpdress, WordPress (and FV Flowplayer) uses jQuery. So it appears NextGen Gallery plugin has some compatibility issues (perhaps with WordPress 3.9.1 or your theme specifically).
Only thing that I can recommend is that you look if you can somehow turn off the Ajax functions of the galleries. Because these seem to trigger the error.
Thanks,
Martin
Hello Cris,
your question was already answered here: http://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/javascript-broken#post-3187
Looks like a broken theme or a some other plugin.
We are happy to troubleshoot the site for you, just order our pro support and we will find the issue.
Thanks,
Martin
Check template finds no errors.
It was working but I moved the site to a sub domain and now it does not. I reinstalled the plugin but it didnt fix.
http://usa.vibration-exercise-store.com/vibration-exercise-video/
Any ideas?
Cheers, Cris
Hi Martin,
Rather than troubleshoot why it was getting this error just in the newest version only on the dev site, I just restricted jquery ui to the page I was using it on, something I was planning on doing anyway, and it’s fine. There are no js errors on the page,
Thanks,
Wendy
Hello Wendy,
if it’s .htaccess then there is little our plugin can do without coding specifically for your site. I don’t see how adding jQuery UI can affect that though.
Hello Cris,
please check your browser JavaScript console. Here’s a handy guide from WordPress.org about how to check that console in various browsers, just skip right to step 3: http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis There might be some broken JavaScript on your site which breaks any JavaScript execution afterwards.
Thanks,
Martin
I am getting the same error. Check template finds no errors.
It was working but I moved the site to a sub domain and now it does not. I reinstalled the plugin but it didnt fix.
http://usa.vibration-exercise-store.com/vibration-exercise-video/
Any ideas?
Cheers, Cris
I think it has something to do with the password protection. I got a notice on template check that I didn’t have jquery or html5.js, but on the live server it’s fine. This showed up after adding jquery ui to functions, but I only get these fv errors on the dev site.
This just happened after the last upgrade:
html5.js not found in your template! Videos might not play in old browsers, like Internet Explorer 6-8. Get it here and put it into your template.
It appears there are no Flowplayer scripts on your site, your videos might not be playing, please check. Check your template’s header.php file if it contains wp_head() function call and footer.php should contain wp_footer()!
It appears there are no jQuery library on your site, your videos might not be playing, please check.
Hello lunahicks,
there must be some JavaScript error on your site or perhaps some external item which blocks the page load from completing.
You should follow the Step 3. here to check if your browser is reporting any JavaScript errors.
I had a quick look and the issue appears to be with your plugin: http://wordpress.org/plugins/sharebar/
Thanks,
Martin
Getting this error when logged in as admin:
I’m sorry, your JavaScript appears to be broken. Please use “Check template” in plugin settings or order our pro support and we will get it fixed for you.
Players don’t have any controls when viewing as a regular user. All players worked until last week. I updated the plugin today to the latest version, but still no luck.
Page is:
http://www.rochemarketing.com/fbl/freedom3/Can provide password to page privately – don’t want to share publicly here.
When I run the check template and check videos, all comes up fine and green.
I’m guessing there is a conflict with another plugin maybe? But I can’t seem to figure out how to figure out which one and/or how to fix.
Thanks for any help.
Hello Wendy,
the warning appears for admins only. If it disappears, then it’s fine. If not, it means your site has broken JavaScript and that’s what the message is about. That’s the whole purpose of it.
We are wondering how to improve it though. We already have “Check template” function on the setting screen, but that one can’t detect hard JavaScript errors. And when there is such error, people complain about our player, not knowing it’s an issue with their website or some plugin.
Thanks,
Martin
Hello Robert,
we found no issues using:
Mac OS X 10.9.1, Chromium 33.0.1711.0 (235307)
Mac OS X 10.9.1, Chrome 33.0.1750.146
Windows 7, Chrome 33.0.1750.146 mThere might be a conflict with some other plugin though. Please check your browser JavaScript console. Here’s a handy guide from WordPress.org about how to check that console in various browsers, just skip right to step 3: http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis And then report back here.
Thanks,
Martin
I’m getting the same error messgae “I’m sorry, your JavaScript appears to be broken. Please use “Check template” in plugin settings or order our pro support and we will get it fixed for you” and have no idea what to do. Help?
Hello Dmitry,
that’s a weird error, could you please:
1) Post your shortcode here
2) Does your page seem to be slow to load?
3) Check if you are using any Flash blocker (Firefox addon)
4) Check for any JavaScript errors (guide)I assume you are still on Firefox 26.0 on Mac OS X Lion 10.7.5 (11G63).
Thanks,
Martin
Hello Dmitry,
could you please be more specific about the issues in FireFox on Mac? What plugin version are you using?
Could you please paste in the exact warning from IE? What version are you using? There might be some error in some other JavaScript which is only fatal to IE.
If you need to get this resolved quickly and right on your site, we are happy to help, just order our pro support.
Thanks,
Martin
Hello rolu,
the warnings about layerslider.kreaturamedia.jquery.js and jquerytransit.js are not important. We are working on a better way of checking for JavaScript/jQuery errors in our plugin, that will prevent any false alarms like this, although these are not really alarms but rather warnings about things to check if something doesn’t work.
Can you double check that jquery.js loads before fv-flowplayer-min.js? Because in the template checker output above it says the opposite – see the line numbers.
Or are you using any minify/combine JS plugin? Are there any hard-coded references for jQuery (without using WP API – wp_enqueue_script())? This looks a bit suspicious. If you need this resolved quickly and right on your site, we will be happy to help you if you order our pro support.
Thanks,
Martin
Hi, I did what you suggested and I did find a few errors.
1) jQuery library http://xxx.xxx/wp-content/themes/Avada/framework/plugins/LayerSlider/js/layerslider.kreaturamedia.jquery.js?ver=4.6.6 found, but unable to check version, please make sure it’s at least 1.7.1.
2) jQuery library http://xxx.xxx/wp-content/themes/Avada/framework/plugins/LayerSlider/js/jquerytransit.js?ver=0.9.9 found, but unable to check version, please make sure it’s at least 1.7.1.
It appears there are multiple jQuery libraries on your site, your videos might not be playing, please check.
wp_footer found in your template!
FV Flowplayer script found: http://xxx.xxx/wp-content/plugins/fv-wordpress-flowplayer/flowplayer/fv-flowplayer.min.js?ver=2.1.50 at line 117
jQuery library 1.7.1+ found: http://xxx.xxx/wp-includes/js/jquery/jquery.js?ver=1.10.2 at line 1214
From what I see, the jQuery library is loaded before the plugin js. So I think that should be okay but please correct me if I’m wrong. Do you have any idea on how to fix the 2 error above?
Hello rolu,
just check if your jQuery library is loaded before fv-flowplayer.min.js. Also check if you are not using two jQuery libraries at the same time.
Following the step 4. here should help too: foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/installation
Thanks,
Martin
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