Avada

msalitu 9 years, 5 months ago

I have the Avada theme that has two kinds of editors, Visual and Text. The button of this plugin doesn’t work in any of them.

Is this a compatibility issue?

Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

Martin 9 years ago

Hello msalitu,

we have some other user using Avada theme who had some issues, but it wasn’t related to the theme: https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/audio-player-skin-not-showing-play-button#post-4550

Here’s some other user where it’s bit unclear if the issue was in the theme or not: https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/javascript-error-uncaught-typeerror-object-300-has-no-method-apply#post-2739

Could you please check your browser JavaScript console for any errors when you edit the post and click our button? Here’s how: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

Thanks,
Martin

Alec Kinnear 9 years ago

Hi Maslitu,

If you send us a copy of Avada, we’ll try to debug it. Or even better yet, please send us a login to your existing Avada site.

Thanks!

Making the web work for you, Alec

Viewing 2 replies - 1 through 2 (of 2 total)