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VAST Wrapper Depth

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Foliovision › Forums › FV Player VAST › Troubleshooting › VAST Wrapper Depth

  • alessandromanias 8 years, 2 months ago

    Hi we are using your plugin for a client of ours.
    We have had some problem trying to configure DFP, so we contacted the video ad supplier to figure out what is wrong.
    The supplier technician said that our solution “only support a wrapper depth of 3” and that is not enough to fully use their platform, is that correct?
    There is a workaround or a solution to this problem?
    Do you have some indepth guide to fully configure DFP as Fallback for the main supplier?
    Thanks

Viewing 12 replies - 1 through 12 (of 12 total)
  • Martin 8 years ago

    Hello Alessandro,

    FV Player VAST offers waterfall loading of the ads, so that if the first one fails it continues with the next one. You can check that in step 6 here: https://foliovision.com/player/vast/how-to-use-vast

    Could you please ask your support technician for the ad unit which shows us that we only support a limited wrapper depth? There are different parameters to adjust and I want to make sure we adjust the right one if it’s really required.

    Thanks,
    Martin

    alessandromanias 8 years ago

    Hi Martin,
    can i have your email, so i can send you the debug log and try to understand what’s going on?
    I’ve noticed that we can’t use html5 ad, they always fall back to flash.
    I will try to contact the technician of the advertiser, but I don’t really know if they can limit the VAST wrapper depth.
    Thanks
    ALessandro

    Martin 8 years ago

    Hello Alessandro,

    you can just paste the log here. We won’t publish it if you don’t want us to.

    Thanks,
    Martin

    alessandromanias 8 years ago

    Hi Martin,
    about your previous response (https://foliovision.com/support/fv-player-vast/troubleshooting/vast-wrapper-depth/#post-47237) in fact we are using HTML5 VAST feed from our supplier and in fallback the flash VAST of the same supplier. But as you can see in the log we only show the Flash ads.

    This is one of the URL where we tested the plugin
    http://www.play4movie.com/news-cinema/max-tortora-ricorda-luciano-rispoli-la-sua-imitazione-dato-via-alla-mia-carriera/

    — here the debugging result
    First call
    FV VAST load (0,html5) http://des.smartclip.net/ads?type=dyn&plc=79217&sz=400×320&rnd=0.6480111830387735 fv-play…=0.6.17 (riga 80)
    FV VAST Desktop browser! fv-play…=0.6.17 (riga 80)
    FV VAST Ads init. fv-play…=0.6.17 (riga 80)
    FV VAST Ad error: AdError 303: No Ads VAST response after one or more Wrappers fv-play…=0.6.17 (riga 80)
    FV VAST load (1,flash) http://des.smartclip.net/ads?type=dyn&plc=79216&sz=400×320&rnd=0.3570348909067358 fv-play…=0.6.17 (riga 80)
    FV VAST VPAID #wpfp_387bdf5f1adeebf1fb5ae8b1fca1e638_vpaid triggered the fv_vpaid_loaded event fv-play…=0.6.17 (riga 80)
    FV VAST VPAID #wpfp_387bdf5f1adeebf1fb5ae8b1fca1e638_vpaid triggered the fv_vpaid_requested event fv-play…=0.6.17 (riga 80)
    FV VAST VPAID #wpfp_387bdf5f1adeebf1fb5ae8b1fca1e638_vpaid triggered the fv_vpaid_loaderror event fv-play…=0.6.17 (riga 80)
    FV VAST – No more ads to fetch, skipping. fv-play…=0.6.17 (riga 80)
    FV VAST VPAID #wpfp_387bdf5f1adeebf1fb5ae8b1fca1e638 triggered the fv_vpaid_completed event fv-play…=0.6.17 (riga 80)
    FV VAST – No more ads to fetch, skipping. fv-play…=0.6.17 (riga 80)

    After Refresh Page
    FV VAST load (0,html5) http://des.smartclip.net/ads?type=dyn&plc=79217&sz=400×320&rnd=0.6016671983312462 fv-play…=0.6.17 (riga 80)
    FV VAST Desktop browser! fv-play…=0.6.17 (riga 80)
    FV VAST Ads init. fv-play…=0.6.17 (riga 80)
    FV VAST Ad error: AdError 303: No Ads VAST response after one or more Wrappers fv-play…=0.6.17 (riga 80)
    FV VAST load (1,flash) http://des.smartclip.net/ads?type=dyn&plc=79216&sz=400×320&rnd=0.9936989707418757 fv-play…=0.6.17 (riga 80)
    FV VAST VPAID #wpfp_ee9be0b22022ef438ce6854087f8a9b5_vpaid triggered the fv_vpaid_loaded event fv-play…=0.6.17 (riga 80)
    FV VAST VPAID #wpfp_ee9be0b22022ef438ce6854087f8a9b5_vpaid triggered the fv_vpaid_requested event fv-play…=0.6.17 (riga 80)
    FV VAST VPAID #wpfp_ee9be0b22022ef438ce6854087f8a9b5_vpaid triggered the fv_vpaid_loaderror event fv-play…=0.6.17 (riga 80)
    FV VAST – No more ads to fetch, skipping. fv-play…=0.6.17 (riga 80)
    FV VAST VPAID #wpfp_ee9be0b22022ef438ce6854087f8a9b5 triggered the fv_vpaid_completed event fv-play…=0.6.17 (riga 80)
    FV VAST – No more ads to fetch, skipping. fv-play…=0.6.17 (riga 80)

    Please note, the adv supplier technician said to us that to use all of their ads catalog we need at least a wrapper depth of 5. In fact actually we are using only their direct advertise catalog. No third party announce. This is a big limit for us as you can immagine.

    As far as I can see and understand we don’t use at all HTML5 advertise due to the wrapper depth question.
    This in fact limit also our try to make use of DFP to manage the display of future concurrent of our actual supplier for video ads.
    The question is there is a way to manage this situation with FV VAST Player?

    Thanks in advance
    Alessandro

    Martin 8 years ago

    Hello Alessandro,

    if the maximum number of wrappers would be reached there would be a different message – “The maximum number of VAST wrappers ({number}) has been reached.”

    However I’m getting a different error on your website, I just get “An invalid exception was thrown.” in fv-player-vast-min.js.

    You site also appers to be full of JavaScript errors originating in http://cdn.ravenjs.com/3.6.0/raven.js, although it’s not likely related. The site appears to be full of ads as well.

    Do you have any special page which doesn’t have all of the extra ads on the page with just FV Player VAST on it?

    Thanks,
    Martin

    alessandromanias 8 years ago

    Hi Martin,
    the error you point out
    “The maximum number of VAST wrappers ({number}) has been reached.”
    is different from this one we get
    FV VAST Ad error: AdError 303: No Ads VAST response after one or more Wrappers

    So what does the last error means?

    We are contatting our client to let us create a page without ads so you can test the plugin.

    Thanks in Advance

    Alessandro

    Martin 8 years ago

    Hello Alessandro,

    it means the wrappers are processes properly, but no ads were found in any of them.

    Thanks,
    Martin

    Jean-Yves 8 years ago

    Hi Martin,
    i am hijacking this thread – we ran into the problem with max wrappers. Is it possible to set it higher than 4?
    We get: FV VAST Ad error: AdError 302: The maximum number of VAST wrappers (4) has been reached.
    Thanks for your answer :)

    Martin 8 years ago

    Hello Thorsten,

    it would be possible to tweak this, but keeping the limit reasonable is what protects your viewers from endless ad loading in some cases. I’ve seen setup with some many VAST ads that it took half minute for the player to finally give up and just play the video.

    How much time do you wait before you get that error when playing a video? Please let us know.

    Thanks,
    Martin

    Jean-Yves 8 years ago

    Hi Martin,

    thanks for your answer and you are completly right, but to be honest, reality demands more depth. On the specific case we would need at lest 5 Wrappers to deliver the media.

    Would it be a option to make the depth configurable via the Adminpanel?

    Thanks :)

    Martin 8 years ago

    Hello Thorsten,

    we released FV Player VAST in which the limit has been increased to 5. Please let us know how it goes.

    Thanks,
    Martin

    Jean-Yves 8 years ago

    Hi Martin,

    thank you for the very fast and great support, it works :)

Viewing 12 replies - 1 through 12 (of 12 total)
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