Forum Replies Created
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Seems to work, thank you!
How is the number of devices checked now?After installing the old version 7.5.27 of FV Player Pay Per View I am ready to go again.
Hi Martin,
I installed the new version of FV Player Pay per View, but now I cannot play any videos when logged in as non-administrator.
The error message is:
html5: Unsupported video format.
And the console says:
Cannot play media. No decoders for requested formats: application/x-mpegurl, application/x-mpegurl??
Now I will try to roll back to the old version of the plugin.
I forgot to mention: As a first step (before connecting with him online), I installed your new version of pay per view plugin, but the user reported no improvement.
I connected to the user via Zoom, he showed me the situation (he logs in and navigates to the video) .
Error: maximum number of allowed devices reached.
Then I increased the number of allowed devices (from 3 to 5), after that he could play the video again.
Now we lost the error state and I cannot get the debug information :)
For the moment, we consider the problem as solved.I understand that if the same user visits the site on 3 different days, with different IP addresses, he will be considered as 3 different devices?
hello Martin,
the customer writes that he logs in to the website and navigates to the video.
I attach a screenshot of the purchase detail.2 years ago in reply to: Cannot play free HLS video from AWS bucketThank you for your help, the video encryption was successful in making it difficult to download the content!
2 years ago in reply to: Cannot play free HLS video from AWS bucketHello Martin,
I succeeded to set up Cloudfront and to play an (unencrypted) mp4 video via Cloudfront using signed URLs from an AWS S3 bucket.
Surprisingly I still can download the mp4 video with the IDM tool.I see that your demo video on the documentation page of signed URLs is not downloadable, so I guess that I need to use HLS videos. This is where I experience problems. The Content-Type of my manifest file is application/vnd.apple.mpegurl, can this be the problem?
Thank you for your time!
2 years ago in reply to: HLS bitrates not displayed?I see, it is just a question of what is displayed.
Indeed, showing the bitrate would be good, because this is the number that will not be duplicate, in contrast to the vertical resolution.
In my case, for example, I have a video that shows many slides with text, and I plan to reduce the bitrate but not the resolution to keep the text readable. The transitions will be pixelated but the texts will be clear.
Thank you again for your quick answer!2 years ago in reply to: 12 hours DVR?Hello Martin,
thank you for your answer! We are able to play the stream.
My question was:
What do we have to do to offer a 12 hours timeline in fvplayer as in our old player that we need to replace, see here maharishichannel.in ?
Can we do it ourselves or does it need programming from your side?Success, thank you!
Even when logged in, I cannot break the video playing in Firefox.Thank you for the hint to try out private window.
Private window in Firefox: better than being logged in as admin, but far from ‘working’: Firefox complains that a script is slowing it down, scrubbing (moving around in the video) does not work.
No error messages in the browser console.Google Chrome: Works, cannot break the script even with wild jumping back and forth.
The test page given above does not need logging in.
Look here:
https://videos.globalcountry.org/testing/
it plays in Google, not in Firefox, like all the videos on this site.I installed a new plugin (WP Code-PHP Snippets) but only later than the problem showed up.
Your help is very welcome!
Check Templates gives no special result, see screenshot.
2 years ago in reply to: Offline viewingHello Martin,
sorry, I found your answer just now. Am still chewing on the offline viewing with copy protection.
Yes, it can be solved with DRM and native mobile apps. These have the possibility to store the license and the encrypted video in a persistent memory of the mobile device. Costs a few thousand $$$ and makes us dependent on the DRM provider AND the app store rules.
I am thinking now about Progressive Web Apps (PWA) to realize offline viewing with copy protection (hacking should be a little bit more difficult than screen recording). PWAs use browser technology (HTML, CSS, Javascript), can be used similar to mobile apps, but do not need to go through the app stores. They do have the possibility to use local memory, even persistent memory on mobile devices.
Would you have capacities and interest to look at this as a custom development project?
Thank you for your time,
Michael2 years ago in reply to: Offline viewingHello Martin,
your answer is 9 months old, so I dare to ask again:
It seems I have to implement the possibility for our customers to download the videos, use them offline, and still the videos should be copy protected.
Am I right that you still have no plans to implement DRM?
Thanks for your time
Michael3 years ago in reply to: How to rent out sets of videos?Hello Martin,
your new PayPerView module lets me give access to the videos for certain membership levels only, this is very helpful!
My problem in the past was: When I have ~ 200 membership levels, how do I offer the visitor only a small number of them (that apply to the video that he is interested in).
Support of RCP was not helpful, and the offer from codeable was nearly 1000 $, so I solved it myself, I can give you the adapted registration.php file if interested.Now I am trying to get your new PPV plugin running on my staging site which is a fourth level domain (like staging.my.videos.com).
I got it running without problems on a third level subdomain (like staging.videos.com). Can the number of subdomain levels make a difference for this plugin?Greetings,
Michael3 years ago in reply to: How to rent out sets of videos?Hallo Martin,
thank you for your comment; my goal is to give a user access to a *group of videos* if he decides so. This is not offered by your PPV plugin I understand.I imagine the user experience like this:
Visitor surfs around, checking the (public) short descriptions of the videos -> feels attracted by one -> finds three links to rent this video (‘rent only this’, ‘rent the group’, ‘rent everything’).If there is an easy solution for this, I am eager to hear from you!
Greetings from the Netherlands,
Michael3 years ago in reply to: How to rent out sets of videos?I wanted to keep you updated regarding my efforts to rent out groups of videos.
We have ~200 videos in groups of ~10 that we want to rent out, typically
– this individual video
– this group of videos
– all videos
That means the list of offered subscriptions will be long.I tried to solve this in RestrictContentPro.
I wanted to create posts containing
– a public section (description) and
– a restricted section (the video and more text).
– In the end of the post, a registration form should be shown for users *without access*, showing the subscription alternatives for this video. For users with a valid subscription I wanted to hide the registration form.Setting up public and restricted sections was easy, not so the registration form handling. Although there is a shortcode that is supposed to do exactly this, I could not make this work. The registration form is always showing, including the valid subscription that the visitor already has. This will confuse the visitor for sure. The support directed me to a website for freelancers.
Then I wanted to find out a way how I can limit the alternatives in the registration page from ~250 to those that the visitor is interested in, but again: custom programming is needed.
Also in Memberpress I do not see shortcodes that customize the registration form.
Maybe I will have more luck in Woocommerce extensions, like “Paywall for Woocommerce”.More to come…
3 years ago in reply to: How to rent out sets of videos?Yes, I am setting this up with Restrict Content Pro at the moment (chewing on the details).
If you want, I can let you know when the main features are running:
Separate membership ‘levels’ for the different sets of videos (solved),
Showing the correct registration form (solved) and
Hiding the registration form if not needed (problem, discussing with support).3 years ago in reply to: secure Vimeo video not accessible?Thank you, with the Vimeo privacy setting “Hide from Vimeo” it works now!
However, I swear on “The Art of Computer Programming” that before we could use the Vimeo setting “Private” as well. :)3 years ago in reply to: secure Vimeo video not accessible?Yes, I checked again: The Vimeo privacy setting of this video is “Private”, and “Allow embed to (redacted)”.
The FV Player Hosting -> Vimeo -> Alternative Referer allows the same URL.3 years ago in reply to: secure Vimeo video not accessible?sorry for the locked test page; the video does not play.
I will find out how to open the page.3 years ago in reply to: secure Vimeo video not accessible?Turbocharge Ajax is not activated anyway.
The privacy setting in Vimeo is:
Private — Only you and people on your account can access.I reinstalled the FV Player Pro.
I noticed that the video picker brings the password now, thank you.
The privacy of the video is set in Vimeo to: “Private (Only people with the link can access)”, so it is OK if the video plays if one knows the link (with the number and hash).
We do not use passwords to access the Vimeo videos.
I also tried setting the Vimeo privacy to “Hide from Vimeo – Private on your account, but embeddable anywhere”, switched from Beta to Release and back to clear the cache :) and it still plays. Only the poster (which is stored in the Vimeo CDN) is gone, but this is a minor problem. I set it new from the user interface.
Greetings,
MichaelNow I tested the same thing from my office (different computer), with the same negative result.
This video does not show in the API errors list.
If you want to have a look directly, I am on Skype: mg1392
Greetings,
MichaelThe allowed domain for the mentioned video is
(please do not publish).Hallo Martin,
I did the requested changes (getting the new FV Player Pro beta), then not even the poster is being displayed.
I disabled the Vimeo security plugin to not stop the business.
Greetings,
MichaelThank you so far, but now another problem case shows up, playing without the security plugin, but not with the Vimeo security plugin enabled:
(please do not publish).
It is 2 hours long.
Could you have a look at it again?Thank you for your time and
Greetings from the Netherlands
Michael GallmeierThank you for correcting this?
Now it seems that we can switch on the FV player security plugin again.May I ask a side question: What are the recommended (most secure against downloading) settings for a Vimeo video if we use FV Player and the security plugin? “Private” or “Hide from Vimeo”?
Thank you for all your help!
I changed the Vimeo privacy settings to “Hide from Vimeo” and did the trick with the Vimeo token.
No improvement.
—
I disabled the FV Player Vimeo Security plugin, **then it plays!**
—
The number of the Vimeo video is (please do not publish)Thank you for your time!
Reloading the same file to Vimeo does not improve the situation.
Thank you for your answers!
The problem is solved, the confusion was in something else.
I activated the custom startend in the GUI now, this makes things even simpler.4 years ago in reply to: Blanks in Amazon S3 filenamesThank you for your answers!
The problem is solved, the confusion was in something else.thank you for your answer; here is a test page: (redacted)
We have the FV player 7.4.34 and the
FV Player Pro 7.4.33 installed (newest version).Yes!
4 years ago in reply to: Buffer runs empty, video stallsYes, we are streaming via Cloudfront.
Signed URLs / signed cookies are switched off.
I instructed the users not to use Safari.
Also I instructed them to try the following first aid measures:
– reload page
– switch off antivirus software
– restart computer
– make sure to use an up to date WindowsMore details will come as I receive them.
:)4 years ago in reply to: Buffer runs empty, video stallsPS: We cannot reproduce the problem. The complaining customers (2 independent) are connecting from India. We are using Cloudfront.
4 years ago in reply to: Learning interactions in video: Possible?a custom development would be in the 4 digit area, right? I am afraid we cannot afford that at the moment.
5 years ago in reply to: Multiple audio tracksThank you!
5 years ago in reply to: Multiple audio tracksWait, we have a wrong observation here.
The AUD button for changing the audio track does not show on iOS (any browser), but it does show and work on Mac desktop browsers Firefox and Chrome (not on Safari)!
That means: 90% of the problem is solved already.
5 years ago in reply to: Multiple audio tracksDo Apple devices have a chance to change the audio track in another way, maybe using a button on the web page? I have control over the website and can place links or buttons that are visible only for visitors with certain operating systems.
the people from EZDRM say that it will be easy to implement DRM protection into your player. They list Flowplayer as partner.
I am interested to receive your quotation for implementing DRM protection in a way that makes it possible for our customers to download the paid content and use it offline.
5 years ago in reply to: Multiple audio tracksEven though this conversation is a bit older:
I am offering videos with several audio tracks. It turns out that the AUD button is there only on Windows computers.
On Mac and iPhone, there is no AUD button, and the audio track seems to be chosen from the localization of the operating system.
Is this intended like that?Thank you for your time
MichaelThank you for your answer!
After meeting with EZDRM, I will let you know if we are interested in receiving your offer.
Done! Working!
Thank you for your help!When I have used the link in the confirmation email, the “FV Player Pay Per View” box lists my IP address, browser information etc.
If I use the link in the payment history, it says “Blocked”.
Does this help you?the purchase history page lists the purchases ok. The “Watch” link there leads to the post, with https, but the post wants the visitor to pay again.
Same thing if I navigate normally to the post after having paid: The site does not know that I already have paid.
Only the link in the confirmation email (containing the payment_key) works and lets me access the video.
Greetings,
MichaelHere are small observations that I made in the Pay per View plugin:
– the blue button “Watch Full Video” inside the video window does not seem to work (does not put the item into the cart), only the link below the video window does.
– when I have paid the video as a not-logged in user, I cannot make it play, the website wants me to pay again. In the settings, the Paypal IPN verification is enabled. When I disable the Paypal IPN verification, same problem. If I pay the video as a logged-in user, I can play it!
This is not a real problem for me because I will force all users to have a user account.
– When I watch the video, having paid, below the video window there is the message “You have xx hours to watch the video”, and below shows the blue button “1 EUR — Purchase ->”, which may confuse unexperienced users because they have paid already.However, your plugin is great!
Greetings from the Netherlands!
Yes, I opened the FV Player screen where all the players are listed. (situation messed up, not possible to delete etc. a player)
Definitely the #post_ID is undefined when I look at the post as normal visitor, even after having paid the video.
I deactivated all the other plugins, but still the same.
I messed up the FV Player: I wanted to reinstall the plugins, so I deactivated them, removed them, and downloaded them again, but now something is out of sync. When I create a player now, it cannot find the video (the Admin Checker says OK, but it does not play). If I want to delete/edit/clone/export it in the backend, it says “Invalid Player ID”.
Bah.
Having said this, the #post_ID is undefined in the post.Hi Martin,
thank you for looking at this again. I created a new post with a new paid video, following the instructions, but whatever I do, the “This video can be found in:” is empty.
I also did the same while the plugin “Content Control” was deactivated to make sure there is no plugin conflict, but no difference.
Shall I give you access to the website?
the system info of EDD says the following (maybe it is interesting for you):
### Begin System Info (Generated 2019-01-04 09:30:02) ### -- Site Info Site URL: https://videos.globalcountry.org Home URL: https://videos.globalcountry.org Multisite: No -- Hosting Provider Host: DBH: localhost:3306, SRV: videos.globalcountry.org -- User Browser Platform: Windows Browser Name: Firefox Browser Version: 64.0 User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi n64; x64; rv:64.0) Gecko/2010010 1 Firefox/64.0 -- WordPress Configuration Version: 5.0.2 Language: en_US Permalink Structure: /%year%/%monthnum%/%day%/%postname%/ Active Theme: Divi 3.19 Show On Front: page Page On Front: Global Country Videos (#174) Page For Posts: Unset ABSPATH: /opt/bitnami/apps/wordpress/htdocs/ Remote Post: wp_remote_post() works Table Prefix: Length: 3 Status: Acceptable WP_DEBUG: Disabled Memory Limit: 40M Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, abandoned, processing, active, inactive -- EDD Configuration Version: 2.9.9 Upgraded From: None Test Mode: Disabled AJAX: Enabled Guest Checkout: Enabled Symlinks: Disabled Download Method: Direct Currency Code: EUR Currency Position: before Decimal Separator: . Thousands Separator: , Upgrades Completed: upgrade_payment_taxes,upgrade_customer_payments_association,upgrade_user_api_keys,remove_refunded_sale_logs,update_file_download_log_data Download Link Expiration: hour(s) -- EDD Page Configuration Checkout: Valid Checkout Page: https://videos.globalcountry.org/checkout/ Success Page: https://videos.globalcountry.org/checkout/purchase-confirmation/ Failure Page: https://videos.globalcountry.org/checkout/transaction-failed/ Downloads Slug: /downloads -- EDD Gateway Configuration Enabled Gateways: PayPal Standard Default Gateway: PayPal Standard -- EDD Tax Configuration Taxes: Disabled Tax Rate: 0 Display On Checkout: Not Displayed Prices Include Tax: No -- WordPress Active Plugins Content Control: 1.1.0 Display PHP Version: 1.4 Divi Builder: 2.19.2 Easy Digital Downloads: 2.9.9 Force HTTPS: 1.2.0 Formidable Forms: 3.04.03 Formidable Forms Pro: 3.04.03 FV Player: 7.3.4.727 FV Player PayPerView: 7.2.2.727 FV Player Pro: 7.3.4.727 Login Widget With Shortcode: 5.8.4 User Role Editor: 4.47 (needs update - 4.48) WP Mail SMTP: 1.4.1 -- WordPress Inactive Plugins All-in-One WP Migration: 6.82 ARI Adminer: 1.1.12 Simple Tags: 2.4.7 Tag Pages: 1.0.1 -- Webserver Configuration PHP Version: 7.0.31 MySQL Version: 5.7.23 Webserver Info: Apache -- PHP Configuration Memory Limit: 256M Upload Max Size: 40M Post Max Size: 40M Upload Max Filesize: 40M Time Limit: 120 Max Input Vars: 1000 Display Errors: N/A PHP Arg Separator: & -- PHP Extensions cURL: Supported fsockopen: Supported SOAP Client: Installed Suhosin: Not Installed -- Session Configuration EDD Use Sessions: Enabled Session: Disabled ### End System Info ###
- This reply was modified 5 years, 10 months ago by Martin.
Hi Martin,
thank you for your answer; the FV Player Pay Per View Box shows the Rental duration (“Using default of 48 hours” and the text “This video can be found in: “, but nothing after that, i.e. there is no post_title.
I had only one item in my shopping cart when buying this video.