Hello Maria,

here is an excerpt from a file

00:13:12.880 –> 00:13:15.156
the end of the previous sentence.

==========
00:13:15.618 –> 00:13:16.133
/* empty subtitle before starting new paragraph, intentionally created */

00:13:17.519 –> 00:13:19.892
the beginning of the first sentence in the current paragraph

/* here a long pause > 2 sec., it will be seen as a newline in the transcript*/

00:13:22.240 –> 00:13:24.190
the sentence continues

00:13:24.880 –> 00:13:26.830
next part of the same sentence
============

I think the pause should be increased to at least three seconds as a quick fix. But this still does not solve the problem itself for formatted transcripts, where there may be various even more long pauses in live speech. This automatic line break is unnecessary for formatted transcripts.

Thanks,
Edward

Hello Maria,

yes, but it seems to be excess because you have to have both video and audio file. And there will probably be duplicates of chapters and transcripts on the page.

The next step in development would be to synchronize the state of the video and audio players so that the user can switch between video and audio at any time during playback. And all this with the current support of the chapters and the transcript.

Hello Martin,

I was told by support that the issue is in WP kernel itself because it uses its own root certificates.
I think I can live with it some time until WP issues a security(?) update.

Thanks,
Edward

Hello Martin,

thanks for your reply.

I do see https requests to the transcript file but they don’t have any code (Status column).
https://prnt.sc/1urj7w5
Do you mean a root certificate that’s controlled by my hosting provider and used for all sites (including mine) on that server?

Thanks,
Edward

Hello All,

my typical scenario

1) WP shows that there is a new version of the plugin to install
https://prnt.sc/1txgc6f
2) I download zip file from My Licenses page and install it manually comparing plugin versions
https://prnt.sc/1txgp3h

Now it looks fine. Yesterday this version was 7.5.8.727 for online install and 7.5.7.727 in the downloaded zip file meaning that no changes are in the loaded zip file comparing to the already installed version.

The reason why I prefer to do manual installation is to have the current and previous versions of the plugin handy. To be able to immediately rollback to the previous version if something goes wrong.

It would be very helpful to be able to access, see and download the last few versions of the plugin with their names from the My Licenses screen, not just the one with an unknown version by clicking the button.

Thanks,
Edward

Hello Martin,

thank you for your support. I will wait till the release comes and give feedback

Hello Maria,

yes, I add the image directly to the page content only for the purpose of page sharing.

How WP featured image works is theme-dependant. My theme also shows it as a header of the post. Anyway it leads to double the same visual content in the post when user opens the page.

Thanks,
Edward

Hello Martin,

I think it would be a big step forward to link video and text pieces of information together. A typical scenario I think would be when a user watches a video, then follows a link and reads a few paragraphs of text, then returns with the Back button to continue watching the video from that point.

Thanks,
Edward

Hello Martin,

thanks, i see.

Is there any kind of transcript caching by fv player?
To immediately see the changes made to the transcript, I have to delete and paste again the name of the transcript file in the video settings. A simple refresh of the page in the browser via Ctrl+F5 does not help.

Thanks

Thank you.

Hello Martin,

Sorry for the late response.
I have upgraded both players to 7.4.42.727 and tested the video. The issue seems to have been resolved. Video scaling now works correctly.

Thank you very much for your support.
Edward

Hello Martin,

I have opened access to the test site (please, remove link when publishing) with 7.4.40.727.beta

(redacted)

It’s the second video from the bottom.
It looks like as a firefox issue. Chrome is ok.
No DRM Text.
I use Dream theme by vsfish. Unfortunately, it was removed from wp catalog. The latest version that could be found is dream.1.0.24.zip

Hello Martin,

7.4.40.727.beta has the same issue in both Beta and Release modes.

I’m on test site that is not available from public at the moment.

I use the following link to test playing external video:

https://bitdash-a.akamaihd.net/content/sintel/hls/playlist.m3u8

Video size is not defined in video settings

Hello Martin,

I think I made a logical mistake. I had updated FV Pro to 7.4.38.727.beta before I updated FV till 7.4.37.727. When I updated the FV player both problems went away. Does the order make any sense?

Thanks
Edward

Hello Martin,

thank you, I’ll test it soon.
At the moment on test site I’ve noticed that 7.4.38.727.beta starts show “Admin: VideoIssues’ (red) errors for S3 videos:
“Amazon S3: Your secure link is expired, there might be problem with your Amazon S3 plugin…”
Though videos are still working itself.

CloudFront videos are ok, only S3 videos were affected

The previous version (prod site) has no such errors. The S3 files are the same in both cases.

Edward

Hello Martin,

sorry for the typo. After installing this version i didn’t have these errors

these phrases has a mix of English and Russian. It seems like a mistake.

it should be:

duration_1_day: “%s день”
duration_1_hour: “%s час”
duration_1_minute: “%s минута”
duration_1_second: “%s секунда”
duration_n_days: “%s дней”
duration_n_hours: “%s часов”
duration_n_minutes: “%s минут”
duration_n_seconds: “%s секунд”

Update: I was looking through another test page with much more number of videos. There are still only 6 errors.

Hello Martin,

the problem is gone with version 7.4.24.727.beta.

Thank you

“FV Pro 7.4.16.727 version (according to plugins page).” should be read as
“FV Pro 7.4.17.727.beta version (according to plugins page).”
My typo

Hello Martin,

I still have the same problem with all new releases of PRO version.
Update plugin page asks to update 7.4.16.727 till 7.4.20.727.beta. That’s incorrect.
Because plugins list page shows my real current PRO version as 7.4.19.727.beta.

There is no problem with FV Player, only PRO version is affected.

Hello Martin,

I’ve upgraded fv player pro on test subdomain (identical to prod) with no issues.
Now plugins page shows 7.4.14.727 for fv player and 7.4.16.727.beta for fv player pro.
So, I have no idea what could be wrong with my configuration.

Hello Martin,

thank you. It works!

Hello Martin,

yes, browsers report ERR_CONNECTION_REFUSED error.

My IP address 46.188…..

It seems video-checker is outsourced in the cloud. Could the problem be on their side?

I see that video-checker works when switching to VPN mode.

Edward

Juraj,

do you use any access policy or black list for https://video-checker.foliovision.com ?

I even can’t do a successful GET request for this page from different ip addresses. It seems as unreachible.

Edward

Martin,

thank you. You’re right. It seems I made a mistake somewhere in these steps.

I recreated hls again step by step. Now it works fine both for S3 and S3+CloudFront

Hi Juraj,

I already loged as admin (member of administrator group). I don’t see any “Admin Ok” (or warnings) even on videos that work fine. The option “Disable checker” is unchecked in the sitewide settings. How can I turn the checker on?