You can see it in action here:
Please use the toggle on top of the video player, to switch to AUDIO. Once you start the player the splash image disappears…

(redacted)

Thanks, I fixed the margins for the shortcode and Transcript wrapper via CSS.

Here a link to see the player in action, where the transcript text does not show. (this is still a dev site)
https://dharmasun.shedrub1.site/steps/root-of-the-middle-way-week-2/

Hi Martin,
I updated the Pro version to 8.0.15, but still the same:
No transcript text and the extra margins as well.

In the case I reported earlier, I am using the FV player shortcode editor, but also with custom shortcodes, the same things happen.

Hi Martin, Thanks for all the tips.

I checked the server logs, and nothing there about Fv player…

BUT, I found the culprit, which is a password protect plug in (for the front end, since our site is in development, and we don’t want anyone to accidentally access it).
After deactivating it, the error message is gone., even with the speed-up option checked!

Regarding the alignemtn issues, they only happen, when Transcript is added to avideo. I commented-out all Custom CSS in the FV player settings, but alignement issue is still there, will keep on checking.

I found some other issue gthugh, since the update to version 8. I will post in another thread (Audio-only player looses splash image, after clicking PLAY,….)

Hello,

Thanks for your response. We are using Learndash LMS on our site.

We have checked the settings for the Integrations/Compatibility and updated it as per your suggestions. The error is still there on the page.

Of the three files that you mentioned –
This file is not being loaded on the page -> wp-content/fv-flowplayer-custom/style-1.css
The other two are still present.

Can you please let us know what else should we look for to resolve this?

Thanks

Yes, it is working now after de-activating, deleting and re-installing the Pro-version, Thanks!

Related question:
In the FV player settings I have set the pairing for qsel like this:

_hd = HD (default)
_m = Mobile

When loading a player which has both qualities available, I can see in the player these 2 options: HD / Mobile

Once I choose HD, the displayed selection in the player remains: HD
Once I choose Mobile, the displayed selection in the player changes to: M (just a capital ‘M’)
Seems I can not change the active value for Mobile?

Update:
When clearing the browser cache, upon first loading of the player, it properly only shows HD and mobile in the player. Once I click on mobile, the choice changes from mobile to SD, and the mobile video is served while SD is displayed in the player as the choosen choice. From then onward, it only shows HD and SD as the quality options.

Thanks, for checking that out. Not sure I understood properly, beacuse it is not that all my video files end with _m, only about 30 percent.

In any case, I did as you advised and now it is working fine. Switching to Beta did the final trick.
thanks!

I made another test.

I used the _m filename as the default quality and _hd and _sd as the alternative qualities.
In the shortcode editor it then gives me the message that:
Your primary video is not matching the quality prefixes!
Can I send you a URL for your requested page somewhere outside the forum?

Hi Martin,

Thank you for your response.

I have used the dynamic loading event code mentioned in the document you shared.

The following worked for us:

document.addEventListener( 'facetwp-loaded', function(){
  setTimeout( fv_player_load, 100 );
});

The videos are now loading after applying filters.

Thanks for the support.