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Hi Martin.
I am using FV PRO and using a shortcode with the qsel=true parameter.
In FV settings I entered three qualities:
_hd HD
_sd SD
_m MobileFor whatever reason, the Mobile version can not be chosen in the player in the front end!
If I change the setting from _m to any other single letter of the alphabet, it works, for example _x. If I change it from _m to _mob it also works.
All my mobile version videos are labeled with _m at the end of the filename (a few thousand of them on S3) So I prefer to not change them all, but instead just use _m.When trying to switch to Mobile on the front end player, it always reverts to the default quality (_hd), as if there was no file with _m present in that folder on S3.
Any ideas?
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Hello Michael,
That’s very strange. I don’t see why only
_mwould not work and why it would be excluded. I was not able to reproduce the behavior either.FV Player Pro runs a check for the individual video qualities when you click to play the video. Maybe it fails to load your
_mversion for some reason.Please try to post one of your
_mvideos into a new player without Quality Switching enabled and see if it plays.Then we should see if it’s a problem with the S3 signature.
Thanks,
Martin
Yes, the same video file plays well, when without the quality switching.
Interestingly also the ending _mo does not work!
I tried other combinations, like _mx and they work!
When I define in the shortcode the same video with ending in _m as the:
mobile=”https://….it also works and plays properly.
Thanks,
Mike
Hello Michael,
Please create a publicly accessible test page where we can see:
- the player with quality switching enabled, where I can see the
_mquality failing - player with just the
_mvideo and quality switching disabled
Thanks,
Martin
I made another test.
I used the _m filename as the default quality and _hd and _sd as the alternative qualities.
In the shortcode editor it then gives me the message that:
Your primary video is not matching the quality prefixes!
Can I send you a URL for your requested page somewhere outside the forum?
Hello Michael,
Based on what you wrote about “Your primary video is not matching the quality prefixes!” it seems that there might be some invisible character in your wp-admin -> FV Player -> Settings -> Quality Switching in the field where
_mis entered. Please try to remove it and add it again.You can reply with the URL to the forum email notification.
Thanks,
Martin
Hi Martin,
I checked and deleted the entire naming scheme in settings and set it up
all new, still the same.The first video has the video selector with 3 qualities, the Mobile
quality is the one with _m and is not working.The second video in the list is only the very same video withe the _m
ending.Thanks!
With very best wishes,
Mike
Hello Mike,
The problem is that
_mis a too common substring – it matches all of your video files. So the mobile quality is there but it’s never switched to.Please deactivate and delete the FV Player Pro plugin you are using, then hit “Install Pro extension” at the top of the wp-admin -> FV Player -> Settings screen.
Then switch to the Beta release using the steps from here if you are not already using it: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta
Then it will play the
_mvideo quality too.Thanks,
Martin
Thanks, for checking that out. Not sure I understood properly, beacuse it is not that all my video files end with _m, only about 30 percent.
In any case, I did as you advised and now it is working fine. Switching to Beta did the final trick.
thanks!
Hello Mike,
I’ll wait 1-2 version releases and then put it into the Release version. It will be in the changelog too.
Thanks,
Martin
Hi Martin,
A follow up issue/question:
When having all 3 quality video files in the S3 bucket, the video player properly shows all qualities for selection. (HD/SD/Mobile).When the SD quality is not present in the S3 bucket, in my mind the player should not show SD as an option, but only HD and Mobile, since those are the 2 files present.
Instead, the player shows HD and SD (SD plays back the mobile video)
Any help/advise how to change that is very appreciated!
Thank you,
Mike
Update:
When clearing the browser cache, upon first loading of the player, it properly only shows HD and mobile in the player. Once I click on mobile, the choice changes from mobile to SD, and the mobile video is served while SD is displayed in the player as the choosen choice. From then onward, it only shows HD and SD as the quality options.
Hello Michael,
We actually got that same bug report a week ago and we only figured it out and fixed it now.
Please deactivate and delete the FV Player Pro plugin you are using, then hit “Install Pro extension” at the top of the wp-admin -> FV Player -> Settings screen.
That way you will get the fix immediately and if it works we will put into into next release too.
Thanks,
Martin
Yes, it is working now after de-activating, deleting and re-installing the Pro-version, Thanks!
Related question:
In the FV player settings I have set the pairing for qsel like this:_hd = HD (default)
_m = MobileWhen loading a player which has both qualities available, I can see in the player these 2 options: HD / Mobile
Once I choose HD, the displayed selection in the player remains: HD
Once I choose Mobile, the displayed selection in the player changes to: M (just a capital ‘M’)
Seems I can not change the active value for Mobile?
Hello Michael,
It actually does that on purpose. The logic is as following:
// Show "M" it the quality label matches "mobile" var label = labels[index].match(/mobile/i) ? 'M' : labels[index]; // convert the numeric label like 1080p into M, SD, HD or 4K var height = parseInt(labels[index]); // skip he conversion if there is no number of if the label is already {number}K (4K, 8K, ...) if( height > 0 && !labels[index].match(/\dK$/) ) { label = 'M'; if( height >= 400 ) label = 'SD'; if( height >= 720 ) label = 'HD'; if( height >= 1400 ) label = '4K'; }Thanks,
Martin - the player with quality switching enabled, where I can see the
