Hello Martin,

I published a new page per your requested process. YES the FV PPV player did post and the email confirmation contained a usable link that worked and recognized the video had been rented. However the page that the FV PPV player was published on did NOT appear in the “Embedded on” column yet it still seems to function?

Hope this helps.

JP

Hello Martin,

I am not sure if it would be considered a bug or plugin compatibility issue. Currently I am using Ultimate Member Pro plugin for membership and to restrict some content pages. That being said if I complete a new post w/a PPV Video and publish it as a public page without UMP restrictions first and then go back and restrict the page after it has been posted all seems to work well. However if I add UMP restrictions to the post prior to publishing the page it generates a nonworking watch link when the PPV video is purchased and purchase email is sent out.

So not sure if it is a bug or just compatibility issue. I will continue to test and monitor.

Again thanks for responding.
Jp

Hello Martin,

Just a quick update. Not quite sure how (or why) but if I post -NEW- PPV videos using a certain process it seems to generate the correct “watch” link even if it the video is posted to a restricted page. So I think all is well at this point. I will continue to monitor and test.’

Thanks,
Again for your assistance

Hello Martin,

I had already completed the same test and got the same results but as you can see it is still a lengthy process just to rent a video. While I would have liked for the WooCommerce route to work, at this point I think I would do better with the FV PPV player that integrates with EDD. Upon further review, it appears that the EDD extensions will require some additional investment, I think it would be better than attempting to continue down the WooCommerce route even with trying to remove the billing input screens. I would hate to invest the time trying to make something work that ultimately does not serve the required function.

So I would GREATLY appreciate being able to switch over to the regular or EDD version of the FV PPV player.

Thanks again for your assistance and willingness to work with me.

Kindly,
Jp

Maria,

The process you noted above is not the process that I am getting. When a subscriber clicks the Rent video they are taken to a cart page and must click “proceed to checkout”, which takes them to a Billing Details page where they must fill out name address, phone, etc. and then they click place order which takes them to PayPal where they must sign into their account to process payment? Yes I have tried the “Allow customers to log into an existing account during checkout” option but I still get the same process? Prior to installing the FV Player PPV I was using PayPal express for users to purchase a subscription and it functioned like you mentioned above. The FV Player PPV installed PayPal checkout so disabled PayPal express and still got the same results? So the process I am truing to achieve is:
MEMBER SIGN IN – not a FV player issue, this is only way members can see available videos >

SELECT VIDEO – click rent video (no buy option) >

PAYMENT POP UP or SCREEN – which allows members to pay with credit from their WooCommerce Wallet account or with PayPal >

MEMBER PAYS WITH MONEY or ACCT CREDIT -after payment member is provided access to watch full video and receives confirming email.

Did I purchase the wrong FV Pay Per View version? I thought because I was already using WooCommerce on my site it would allow for the process I was trying to achieve?

Thanks in advance for your assistance,

Jp

Please see the links below. The first  video has an ad set to display at :30 sec into the video which appears when watching on desktop but not on mobile.  The second link has a preroll ad that displays both on mobile and desktop but if I set it to appear as a mid-roll it will not work on mobile.  The videos are hosted on Vimeo and ads served via Ad Butler.

Link1 : https://www.urbanstream.tv/acres_home_rehab/
Link 2: https://www.urbanstream.tv/coronaestate-what-impact-will-the-coronavirus-have-on-the-real-estate-market/

Thanks for your assistance,
Jp

Ok I downloaded and reinstalled the original plug in version which is why I got the same result. After installing the correct updated version the pre-roll ad appears correctly on all devices.

Thanks,
JP

Additionally if I enable the VAST ads for mobile devices, the video player on flashes dash:video file not found? I am using an qualified android device and have not been able to test on ios.

Thanks,
JP

Per your request please see the system information. I get the same result no mater where I post/embed the player so it something will all the websites or something on my website that causes it display incorrectly everywhere?

### Begin System Info ###

## Please include this information when posting support requests ##

Multisite:                No

SITE_URL:                 https://thedigitalinformer.com
HOME_URL:                 https://thedigitalinformer.com
Plugin URL:               https://thedigitalinformer.com/wp-content/plugins/fv-wordpress-flowplayer

FV Player version:        7.4.14.727
FV Player core version:   7.2.7
FV Player license:        Valid (next check 2020-03-07 15:52:26 GMT)

FV Player Pro version:    7.4.15.727
FV Player Pro license:    Valid (next check 2020-03-07 15:52:26 GMT)
FV Player VAST version:   7.4.10.727
FV Player VAST license:   Valid (next check 2020-03-07 01:32:17 GMT)

WordPress Version:        5.3.2
Permalink Structure:      /%postname%/
Active Theme:             Soledad Child Theme 

Browser:                  Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Safari/537.36
PHP Version:              7.2.27
MySQL Version:            5.5.5
Web Server Info:          LiteSpeed

WordPress Memory Limit:   40M
PHP Memory Limit:         256M
PHP Upload Max Size:      20M
PHP Post Max Size:        8M
PHP Upload Max Filesize:  20M
PHP Time Limit:           300
PHP Max Input Vars:       1000
PHP Arg Separator:        &
PHP Allow URL File Open:  No

WP_DEBUG:                 Disabled

DISPLAY ERRORS:           On (On)
cURL:                     Your server supports cURL.

ACTIVE PLUGINS:

Cloudflare Flexible SSL: 1.3.0
Contact Form 7: 5.1.6
Customizer Export/Import: 0.9.1
CyberSEO Lite (CyberSyn): 6.18
Featured Images in RSS for Mailchimp & Other Email: 1.5.3
FV Player: 7.4.14.727
FV Player Pro: 7.4.15.727
FV Player VAST: 7.4.10.727
Google Analytics for WordPress by MonsterInsights: 7.10.4
Instagram Slider Widget: 5.0
Minimal Coming Soon & Maintenance Mode: 2.17
Modern Events Calendar Lite: 5.1.8
Newsletter: 6.5.3
Newsletter - Addons Manager: 1.1.2
Newsletter - Amazon SES: 1.2.3
Newsletter - Automated Newsletters: 4.4.2
Newsletter - Extended Composer Blocks: 1.2.0
Newsletter - Reports: 4.3.1
NextScripts: Social Networks Auto-Poster: 4.3.13
Penci Shortcodes: 2.1
Penci Slider: 1.1
Penci Soledad Demo Importer: 2.2
Slider Revolution: 5.4.8.2
Vafpress Post Formats UI: 1.6

SETTINGS

Array
(
    [nag_fv_player_7] => 1
    [notice_new_lightbox] => 1
    [notice_db] => 1
    [notice_xml_sitemap_iframes] => 1
    [autoplay] => true
    [googleanalytics] => (redacted)
    [chromecast] => true
    [key] => (redacted)
    [logo] => 
    [rtmp] => 
    [auto_buffering] => false
    [disableembedding] => false
    [disablesharing] => false
    [disable_video_hash_links] => false
    [popupbox] => false
    [allowfullscreen] => true
    [allowuploads] => true
    [postthumbnail] => false
    [tgt] => backgroundcolor
    [backgroundColor] => #333333
    [canvas] => #000000
    [sliderColor] => #ffffff
    [durationColor] => #eeeeee
    [timeColor] => #eeeeee
    [progressColor] => #bb0000
    [bufferColor] => #eeeeee
    [timelineColor] => #666666
    [borderColor] => #666666
    [hasBorder] => false
    [adTextColor] => #888888
    [adLinksColor] => #7733ff
    [subtitleBgColor] => rgba(0,0,0,0.50)
    [subtitleSize] => 16
    [playlistBgColor] => #808080
    [playlistFontColor] => #
    [playlistSelectedColor] => #bb0000
    [logoPosition] => bottom-left
    [parse_commas] => false
    [width] => 1280
    [height] => 720
    [engine] => false
    [font-face] => Tahoma, Geneva, sans-serif
    [ad] => 
    [ad_width] => 0
    [ad_height] => 0
    [ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 20; width: 100%; }
.wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative }
    [ad_show_after] => 0
    [disable_videochecker] => true
    [interface] => Array
        (
            [ads] => true
            [align] => true
            [autoplay] => true
            [controlbar] => true
            [embed] => true
            [mobile] => false
            [playlist_advance] => false
            [playlist] => false
            [playlist_captions] => false
            [share] => false
            [speed] => false
            [splash_text] => true
            [subtitles] => false
            [sticky] => false
            [synopsis] => false
            [end_actions] => false
            [lightbox] => false
            [ab] => false
            [popup] => true
        )

    [amazon_bucket] => Array
        (
            [0] => thedigitalinformer.com.s3.amazonaws.com
        )

    [amazon_key] => (redacted, 1)
    [amazon_secret] => (redacted, 1)
    [amazon_region] => Array
        (
            [0] => us-east-1
        )

    [amazon_expire] => 30
    [amazon_expire_force] => true
    [fixed_size] => false
    [js-everywhere] => true
    [marginBottom] => 28
    [ui_play_button] => true
    [volume] => 0.7
    [player-position] => 
    [playlist_advance] => false
    [sharing_email_text] => Check out the amazing video here
    [liststyle] => horizontal
    [ui_speed_increment] => 0.25
    [popups_default] => email-1
    [email_lists] => Array
        (
            [#fv_list_dummy_key#] => Array
                (
                    [title] => 
                    [description] => 
                    [first_name] => 0
                    [last_name] => 0
                    [disabled] => 0
                )

            [0] => Array
                (
                    [title] => 
                    [description] => 
                    [first_name] => 0
                    [last_name] => 0
                    [disabled] => 0
                )

            [1] => Array
                (
                    [title] => Subscribe To The Digital Informer
                    [description] => GET CONNECTED &  STAY INFORMED
                    [first_name] => 1
                    [last_name] => 0
                    [disabled] => 0
                )

        )

    [sticky_video] => true
    [sticky_place] => right-bottom
    [sticky_width] => 380
    [playlist-design] => 2017
    [skin-slim] => Array
        (
            [progressColor] => #bb0000
            [accent] => #4682B4
        )

    [skin-youtuby] => Array
        (
            [progressColor] => #3a0e8c
            [accent] => #4682B4
        )

    [skin-custom] => Array
        (
            [hasBorder] => false
            [bottom-fs] => false
            [borderColor] => #666666
            [marginBottom] => 0.00
            [bufferColor] => #eeeeee
            [canvas] => #000000
            [backgroundColor] => rgba(0,0,0,1.00)
            [font-face] => inherit
            [player-position] => 
            [progressColor] => #15092d
            [timeColor] => #eeeeee
            [durationColor] => #eeeeee
            [design-timeline] =>  
            [design-icons] =>  
            [accent] => #4682B4
        )

    [skin] => custom
    [hlsjs] => false
    [lightbox_images] => false
    [lightbox_improve_galleries] => false
    [mailchimp_api] => 
    [mailchimp_list] => 
    [mailchimp_label] => Subscribe for updates
    [version] => 7.4.14.727
    [css_writeout-https-thedigitalinformer-com] => 1583185338
    [video_model_db_checked] => 7.4.14.727
    [video_meta_model_db_checked] => 7.4.14.727
    [player_model_db_checked] => 7.4.14.727
    [pro] => Array
        (
            [quality] => ,
            [transcript_theme] => light
            [video_ads_default] => no
            [video_ads_postroll_default] => no
            [video_ads_skip] => 10
            [video_ads_skip_minimum] => 30
            [watching_prompt_msg] => Are you still watching?
            [interface] => Array
                (
                    [chapters] => false
                    [copy_text] => false
                    [hflip] => false
                )

            [autoplay_once] => false
            [start_end] => false
            [autoplay_scroll] => false
            [ab_loop] => false
            [vimeo_debug] => false
            [copy_text] => false
            [copy_text_time] => 5
            [watching_prompt] => false
            [watching_prompt_interval] => 1
            [transcript_hidden] => false
            [download_template] => %caption%
            [download_no_right_click] => false
            [vimeo] => true
            [yt_logo] => false
            [youtube_ads_disable] => false
            [youtube_key] => 
            [amazon_s3] => true
            [cf_domain] => d2m1tlnpbnngr5.cloudfront.net
            [cf_key_id] => (redacted)
            [cf_pk] => (redacted)
            [elastic_key] => 
            [elastic_secret] => 
            [elastic_region] => 
            [bunnycdn_domain] => 
            [bunnycdn_secure_token] => (redacted)
            [keycdn_domain] => 
            [keycdn_secure_token] => (redacted)
            [stackpath_domain] => 
            [stackpath_secure_token] => (redacted)
            [ads_exoclick_zone] => 
            [ads_exoclick_login] => 
            [ads_exoclick_cat] => 
            [ads_exoclick_site] => 
            [video_ads_between_vids] => false
            [video_ads_once] => false
            [video_ads] => Array
                (
                )

            [vimeo_at] => (redacted)
            [vimeo_dash_disable] => false
            [vimeo_iframe] => false
            [vimeo_location] => api-us
            [vimeo_direct_ajax] => false
            [cloudflare_domain] => 
            [cloudflare_secure_token] => (redacted)
            [digitalocean_spaces_space] => 
            [digitalocean_spaces_endpoint] => 
            [digitalocean_spaces_key] => 
            [digitalocean_spaces_secret] => 
        )

    [show_controlbar] => false
    [hd_streaming] => false
    [ui_no_picture_button] => false
    [ui_repeat_button] => false
    [ui_rewind_button] => false
    [ui_speed] => true
    [splash] => 
    [subtitleOn] => false
    [video_position_save_enable] => false
    [integrations] => Array
        (
            [featured_img] => true
            [wp_core_video] => true
            [facebook_sharing] => true
            [schema_org] => false
        )

    [css_disable] => false
    [profile_videos_enable_bio] => false
    [parse_comments] => false
    [rtmp-live-buffer] => false
    [db_duration] => false
    [lightbox_force] => false
    [mobile_native_fullscreen] => true
    [mobile_force_fullscreen] => false
    [mobile_alternative_fullscreen] => false
    [mobile_landscape_fullscreen] => false
    [video_sitemap] => false
    [video_sitemap_meta] => 
    [playlistFontColor-proxy] => #
    [subtitleFontFace] => inherit
    [fv-wp-flowplayer-submit] => SaveAllChanges
    [s3_browser] => true
    [vi_login] => 
    [vi_pass] => 
    [player_meta_model_db_checked] => 7.4.14.727
    [hide-tab-video-intelligence] => 1
    [fv_player_admin_pro_quality_alive] => 1
    [fv_player_admin_pro_video_ads_alive] => 1
    [wistia_use_fv_player] => false
)

DATABASE

CREATE TABLE `di_fv_player_players` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `player_name` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `player_slug` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `videos` text COLLATE utf8mb4_unicode_ci NOT NULL,
  `ab` varchar(3) COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad` text COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `ad_skip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `align` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `author` bigint(20) unsigned NOT NULL DEFAULT 0,
  `autoplay` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `controlbar` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `copy_text` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL,
  `changed_by` bigint(20) unsigned NOT NULL DEFAULT 0,
  `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
  `embed` varchar(12) COLLATE utf8mb4_unicode_ci NOT NULL,
  `end_actions` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `end_action_value` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `hflip` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `playlist` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `qsel` varchar(25) COLLATE utf8mb4_unicode_ci NOT NULL,
  `share` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `share_title` varchar(120) COLLATE utf8mb4_unicode_ci NOT NULL,
  `share_url` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `speed` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `sticky` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  `video_ads` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_ci NOT NULL,
  `width` varchar(7) COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`)
) ENGINE=MyISAM AUTO_INCREMENT=15 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

CREATE TABLE `di_fv_player_playermeta` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `id_player` bigint(20) unsigned NOT NULL DEFAULT 0,
  `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `id_player` (`id_player`),
  KEY `meta_key` (`meta_key`(191))
) ENGINE=MyISAM AUTO_INCREMENT=36 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

CREATE TABLE `di_fv_player_videos` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `src` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `src1` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `src2` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `splash` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `splash_text` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `caption` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `end` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `mobile` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `rtmp` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  `start` varchar(1024) COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `src` (`src`(191)),
  KEY `caption` (`caption`(191))
) ENGINE=MyISAM AUTO_INCREMENT=20 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

CREATE TABLE `di_fv_player_videometa` (
  `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
  `id_video` bigint(20) unsigned NOT NULL DEFAULT 0,
  `meta_key` varchar(255) COLLATE utf8mb4_unicode_ci NOT NULL,
  `meta_value` longtext COLLATE utf8mb4_unicode_ci NOT NULL,
  PRIMARY KEY (`id`),
  KEY `id_video` (`id_video`),
  KEY `meta_key` (`meta_key`(191))
) ENGINE=MyISAM AUTO_INCREMENT=46 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci

### End System Info ###

Thanks,
Jp

Yes I have added the information/s3 buckets to the Hosting settings which is why i am so baffled as to why it is not working as I have completed this task with other programs. I have entered the access id and Secret access key but when I goto add a video to a post – i get the you have not setup s3 buckets error?

I was able to get vimeo to work but not my s3 buckets? Still trying to figure what the problem is?