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Viewing 6 replies - 1 through 6 (of 6 total)
  • Juraj Kacaba 5 years ago

    Hi Acacio,

    I’ve tested that tag on various VAST testers and it is not a valid Vast tag. There’s probably something missing from the .xml file.

    You can easily test your VAST tag by yourself with our FV VAST Tester in the future.

    Thanks,
    Juraj

    jpwilson 5 years ago

    I recently switched my licenses domain account name and now my VAST video ads are not being displayed. I have test tags which worked fine using vast ad tag tester but for some reason they are not being served on my website.

    Thanks,
    Jp

    Juraj Kacaba 5 years ago

    Hello jpwilson,

    Please check your FV VAST settings if the license key is valid.

    If yes, please enable Settings -> FV Player VAST -> Debug and then check messages you get on your browser’s JavaScript console.

    First open up console (instructions for different browsers can be found here: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis ), then open your page and see what appears.

    Thanks,
    Juraj

    Clarence 3 years ago

    I am new to this plugin and I can’t get this VAST video ad tag that I got from an Ad agency to run on my site. When I test it on the player test page it works fine. I keep getting an error that says “unsupported video format try installing Adobe Flash” I know that is not right.

    Need help and advice I must be doing something wrong in the setup
    Clarence

    Begin System Info
Please include this information when posting support requests
Multisite:                No

SITE_URL:                 http://www.heartandsoul.com
HOME_URL:                 http://www.heartandsoul.com
Plugin URL:               http://www.heartandsoul.com/wp-content/plugins/fv-wordpress-flowplayer

FV Player version:        7.5.3.727
FV Player core version:   7.2.7.2
FV Player license:
FV Player Pro version:    7.5.2.727
FV Player Pro license:    FV Player VAST version:   7.5.1.727
FV Player VAST license:
WordPress Version:        5.8
Permalink Structure:      /%category%/%postname%/
Active Theme:             MH Magazine 3.9.9

Browser:                  Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/91.0.4472.164 Safari/537.36
PHP Version:              7.4.12
MySQL Version:            5.6.49
Web Server Info:          Apache

WordPress Memory Limit:   40M
PHP Memory Limit:         256M
PHP Upload Max Size:      32M
PHP Post Max Size:        32M
PHP Upload Max Filesize:  32M
PHP Time Limit:           30
PHP Max Input Vars:       1000
PHP Arg Separator:        &
PHP Allow URL File Open:  Yes
WP_DEBUG:                 Disabled

DISPLAY ERRORS:           N/A
cURL:                     Your server supports cURL.

ACTIVE PLUGINS:

AdRotate Professional: 5.8.15
Akismet Anti-Spam: 4.1.10
All-in-One Video Gallery (Premium): 2.4.8
Broken Link Checker: 1.11.15
Cimy User Manager: 1.5.0
Disable Comments Permanently in one click: 1.0.7
Easy Theme and Plugin Upgrades: 2.0.2
FV Player: 7.5.3.727
FV Player Pro: 7.5.2.727
FV Player VAST: 7.5.1.727
Google Analytics for WordPress by MonsterInsights: 7.18.0
Header Footer Code Manager: 1.1.11
iframe: 4.5
Insert Headers and Footers: 1.6.0
Limit Login Attempts Reloaded: 2.23.1
PixelYourSite: 8.2.6
Quiz, Poll, Survey & Form by Opinion Stage: 19.8.5
WPForms Lite: 1.6.8.1
WP Google Maps: 8.1.14
Yoast SEO: 16.9
Yoast SEO Premium: 16.9
Zenger News - Feed Plugin: 1.0.2

SETTINGS

Array
(
[nag_fv_player_7] => 1
[notice_7_5] => 1
[notice_new_lightbox] => 1
[notice_db] => 1
[notice_xml_sitemap_iframes] => 1
[js-optimize] => true
[autoplay] => true
[googleanalytics] => 
[chromecast] => true
[key] => (redacted)
[logo] => 
[rtmp] => 
[auto_buffering] => false
[disableembedding] => false
[disablesharing] => false
[disable_video_hash_links] => false
[popupbox] => true
[allowfullscreen] => true
[allowuploads] => true
[postthumbnail] => false
[tgt] => backgroundcolor
[backgroundColor] => #333333
[canvas] => #000000
[sliderColor] => #ffffff
[durationColor] => #eeeeee
[timeColor] => #eeeeee
[progressColor] => #bb0000
[bufferColor] => #eeeeee
[timelineColor] => #666666
[borderColor] => #666666
[hasBorder] => false
[adTextColor] => #888888
[adLinksColor] => #ff3333
[subtitleBgColor] => rgba(0,0,0,0.50)
[subtitleSize] => 16
[playlistBgColor] => #808080
[playlistFontColor] => #
[playlistSelectedColor] => #bb0000
[logoPosition] => bottom-left
[parse_commas] => false
[width] => 640
[height] => 360
[engine] => false
[font-face] => Tahoma, Geneva, sans-serif
[ad] => 
[ad_width] => 0
[ad_height] => 0
[ad_css] => .wpfp_custom_ad { position: absolute; bottom: 10%; z-index: 20; width: 100%; }
.wpfp_custom_ad_content { background: white; margin: 0 auto; position: relative }
[ad_show_after] => 0
[disable_videochecker] => false
[interface] => Array
(
[ads] => true
[align] => true
[autoplay] => true
[controlbar] => false
[embed] => true
[mobile] => false
[playlist_advance] => false
[playlist] => false
[playlist_captions] => true
[share] => true
[speed] => false
[splash_text] => false
[sticky] => true
[synopsis] => false
[end_actions] => true
[lightbox] => false
[ab] => false
[popup] => true
)


    [amazon_bucket] => Array
    (
        [0] => 
    )

[amazon_key] => (redacted, 1)
[amazon_secret] => (redacted, 1)
[amazon_region] => Array
    (
        [0] => 
    )

[amazon_expire] => 5
[amazon_expire_force] => false
[fixed_size] => false
[js-everywhere] => false
[marginBottom] => 28
[volume] => 0.7
[player-position] => 
[playlist_advance] => false
[sharing_email_text] => Check out the amazing video here
[liststyle] => horizontal
[ui_speed_increment] => 0.25
[popups_default] => no
[email_lists] => Array
    (
        [#fv_list_dummy_key#] => Array
            (
                [title] => 
                [description] => 
                [first_name] => 0
                [last_name] => 0
                [disabled] => 0
            )

        [0] => Array
            (
                [title] => 
                [description] => 
                [first_name] => 0
                [last_name] => 0
                [disabled] => 0
            )

        [1] => Array
            (
                [title] => Subscribe to list one
                [description] => Two good reasons to subscribe right now
                [first_name] => 1
                [last_name] => 0
                [disabled] => 0
            )

    )

[sticky_video] => true
[sticky_place] => right-bottom
[sticky_width] => 380
[playlist-design] => 2017
[skin-slim] => Array
    (
        [progressColor] => #bb0000
        [accent] => #4682B4
    )

[skin-youtuby] => Array
    (
        [progressColor] => #bb0000
        [accent] => #4682B4
    )

[skin-custom] => Array
    (
        [hasBorder] => false
        [bottom-fs] => false
        [borderColor] => #666666
        [marginBottom] => 
        [bufferColor] => #eeeeee
        [canvas] => #000000
        [backgroundColor] => rgba(51,51,51,1.00)
        [font-face] => Tahoma, Geneva, sans-serif
        [player-position] => 
        [progressColor] => #bb0000
        [timeColor] => #eeeeee
        [durationColor] => #eeeeee
        [design-timeline] =>  
        [design-icons] =>  
        [accent] => #4682B4
    )

[skin] => slim
[lightbox_images] => false
[lightbox_improve_galleries] => false
[mailchimp_api] => 
[mailchimp_list] => 
[mailchimp_label] => Subscribe for updates
[version] => 7.5.3.727
[css_writeout-https-www-heartandsoul-com] => 1625586877
[video_checker_agreement] => true
[pro] => Array
    (
        [quality] => ,
        [transcript_theme] => light
        [video_ads_default] => 1
        [video_ads_postroll_default] => 1
        [video_ads_skip] => 5
        [video_ads_skip_minimum] => 10
        [watching_prompt_msg] => Are you still watching?
        [copy_text_ip] => true
        [copy_text_email] => true
        [copy_text_name] => true
        [copy_text_site] => true
        [copy_text_date] => true
        [copy_text_opacity] => 0.3
        [video_ads] => Array
            (
                [0] => Array
                    (
                        [videos] => Array
                            (
                                [mp4] => https://ad.doubleclick.net/ddm/pfadx/N636.2294328HEARTSOULMAGAZINE/B25967629.307154297;sz=0x0;ord=[timestamp];dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=;dcmt=text/xml;dc_sdk_apis=[APIFRAMEWORKS];dc_omid_p=[OMIDPARTNER];gdpr=${GDPR};gdpr_consent=${GDPR_CONSENT_755};ltd=
                            )

                        [disabled] => 0
                        [name] => CDSS vacine ads
                        [click] => 
                    )

            )

        [interface] => Array
            (
                [chapters] => false
                [copy_text] => false
                [hflip] => false
            )

        [autoplay_once] => false
        [start_end] => false
        [autoplay_scroll] => false
        [autoplay_scroll_enhanced] => false
        [ab_loop] => false
        [vimeo_debug] => false
        [cf_ips_cron] => false
        [chromecast_enc_hls] => false
        [copy_text] => true
        [display_preset] => flash
        [copy_text_time] => 5
        [watching_prompt] => false
        [watching_prompt_interval] => 1
        [transcript_hidden] => false
        [separate_subtitle_disabling] => false
        [download_template] => <a download=\"%name%\" class=\"fvplayer_download %class%\" href=\"%src%\">%caption%</a>
        [download_no_right_click] => false
        [stream_loader_on] => false
        [stream_loader_speed_up] => false
        [vimeo] => false
        [yt_logo] => false
        [youtube_ads_disable] => false
        [youtube_key] => 
        [amazon_s3] => false
        [cf_domain] => 
        [cf_key_id] => 
        [cf_pk] => 
        [bunnycdn_domain] => 
        [bunnycdn_secure_token] => (redacted)
        [cloudflare_domain] => 
        [cloudflare_secure_token] => (redacted)
        [keycdn_domain] => 
        [keycdn_secure_token] => (redacted)
        [stackpath_domain] => 
        [stackpath_secure_token] => (redacted)
        [ads_exoclick_zone] => 
        [ads_exoclick_login] => 
        [ads_exoclick_cat] => 
        [ads_exoclick_site] => 
        [video_ads_between_vids] => false
        [video_ads_once] => false
    )

[show_controlbar] => false
[hd_streaming] => false
[matomo_domain] => 
[matomo_site_id] => 
[multiple_playback] => false
[ui_no_picture_button] => false
[ui_repeat_button] => false
[ui_rewind_button] => false
[ui_speed] => false
[splash] => 
[subtitleOn] => false
[video_position_save_enable] => false
[video_stats_enable] => false
[integrations] => Array
    (
        [featured_img] => true
        [wp_core_video] => false
        [facebook_sharing] => false
        [schema_org] => false
    )

[css_disable] => false
[profile_videos_enable_bio] => false
[parse_comments] => false
[db_duration] => false
[lightbox_force] => false
[mobile_native_fullscreen] => false
[mobile_force_fullscreen] => false
[mobile_alternative_fullscreen] => false
[mobile_landscape_fullscreen] => false
[video_sitemap] => false
[video_sitemap_meta] => 
[playlistFontColor-proxy] => #
[customCSS] => 
[subtitleFontFace] => inherit
[fv-wp-flowplayer-submit] => SaveAllChanges
[s3_browser] => false
[digitalocean_spaces] => Array
    (
        [space] => 
        [endpoint] => 
        [key] => 
        [secret] => 
    )

[vi_login] => 
[vi_pass] => 
[video_model_db_checked] => 7.5.3.727
[video_meta_model_db_checked] => 7.5.3.727
[player_model_db_checked] => 7.5.3.727
[player_meta_model_db_checked] => 7.5.3.727
[css_writeout-http-www-heartandsoul-com] => 1628623163
[fv_player_admin_pro_quality_alive] => 1
[fv_player_admin_pro_video_ads_alive] => 1

    )

    DATABASE

    CREATE TABLE `wp_fv_player_players` (
    `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
    `player_name` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `player_slug` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `videos` text COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `ab` varchar(3) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `ad` text COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `ad_height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `ad_width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `ad_skip` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `align` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `author` bigint(20) unsigned NOT NULL DEFAULT '0',
    `autoplay` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `controlbar` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `copy_text` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `changed_by` bigint(20) unsigned NOT NULL DEFAULT '0',
    `date_created` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
    `date_modified` datetime NOT NULL DEFAULT '0000-00-00 00:00:00',
    `embed` varchar(12) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `end_actions` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `end_action_value` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `hflip` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `lightbox` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `lightbox_caption` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `lightbox_height` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `lightbox_width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `playlist` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `playlist_advance` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `qsel` varchar(25) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `share` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `share_title` varchar(120) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `share_url` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `speed` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `sticky` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `video_ads` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `video_ads_post` varchar(10) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `width` varchar(7) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `status` varchar(9) COLLATE utf8mb4_unicode_520_ci NOT NULL DEFAULT 'published',
    PRIMARY KEY (`id`)
    ) ENGINE=MyISAM AUTO_INCREMENT=12 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci

    CREATE TABLE `wp_fv_player_playermeta` (
    `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
    `id_player` bigint(20) unsigned NOT NULL DEFAULT '0',
    `meta_key` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `meta_value` longtext COLLATE utf8mb4_unicode_520_ci NOT NULL,
    PRIMARY KEY (`id`),
    KEY `id_player` (`id_player`),
    KEY `meta_key` (`meta_key`(191))
    ) ENGINE=MyISAM AUTO_INCREMENT=61 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci

    CREATE TABLE `wp_fv_player_videos` (
    `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
    `src` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `src1` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `src2` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `splash` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `splash_text` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `caption` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `end` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `mobile` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `rtmp` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `rtmp_path` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `start` varchar(1024) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    PRIMARY KEY (`id`),
    KEY `src` (`src`(191)),
    KEY `caption` (`caption`(191))
    ) ENGINE=MyISAM AUTO_INCREMENT=12 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci

    CREATE TABLE `wp_fv_player_videometa` (
    `id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
    `id_video` bigint(20) unsigned NOT NULL DEFAULT '0',
    `meta_key` varchar(255) COLLATE utf8mb4_unicode_520_ci NOT NULL,
    `meta_value` longtext COLLATE utf8mb4_unicode_520_ci NOT NULL,
    PRIMARY KEY (`id`),
    KEY `id_video` (`id_video`),
    KEY `meta_key` (`meta_key`(191))
    ) ENGINE=MyISAM AUTO_INCREMENT=3 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ci

    End System Info

    Mária Stašová 3 years ago

    Hello Clarence,

    by “player test page” do you mean our VAST tester located here: https://foliovision.com/player/vast/tester or some other VAST tester?

    I checked our licencing logs. FV VAST licence appears to be working correctly on your domain.

    However, I’ve noticed that the licence check for FV Player Pro on your domain comes in as invalid. Please, insert the licence code starting $47 that you can find at foliovision.com/my-licenses

    That being said, VAST is a standalone plugin and does not need FV Player Pro to function at all so that is not what’s causing the issues.

    For the VAST issue, please, also send us your VAST URL so that we can see if perhaps there is an issue with the URL after all.

    Thanks,
    Maria

    Martin 3 years ago

    Hello Clarence,

    the issue with the VAST ad serving might be in your ads.txt file. It seems to be full of different ad networks, but does it contain valid entries for your VAST ads?

    Thanks,
    Martin

Viewing 6 replies - 1 through 6 (of 6 total)
Reply To: VAST Tester



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