Forum Replies Created
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6 years ago in reply to: Ajax skin issues
Hi Martin,
Sorry for slow reply couldn’t get the chance to test this further earlier.
When I disable the fullscreen button setting, the fullscreen button doesn’t show up anymore on both the course landing page (with default skin), and the ajax course chapters (with custom skin).
Thanks for your help
6 years ago in reply to: Change Fullscreen Button PositionHi Martin,
Wow, thank you so much for being so attentive to the needs of your users! I really love how your team gets involved in the thinking of new features.
I am very happy that this option will be available in next version! Thank you.
PS: would love having it as an option in default skin too (sooo neat) but I understand if it doesn’t makes sense from other standpoints.
THANK YOU!!!
Evélina
6 years ago in reply to: Ajax skin issuesHi Martin,
No luck with disabling fullscreen button. I still have custom skin showing when loading content in ajax.
This started happening since v7.There’s no rush though. You have the credentials right? I don’t see a private message above with it. Please include the private message function in support forum it would be much easier.
Thanks!
6 years ago in reply to: HLS quality switching labelsHi Martin,
Makes sense for the HLS labels, I knew quality switching labels were not suited for HLS so thanks for confirmation.
About my issue with not accurate labels, I’m glad this will be improved (as SD label showing on our HD stream was not the best for our image regarding customers).
I will let you know if I still experience unexpected labels after future updates.I’m very impressed by how your player has become so refined, trendy and well coded. It has always been to me a top-notch plugin but now with v7 and all improvements from past years you guys/girls are really offering and amazing web player. THANK YOU!
6 years ago in reply to: Change Fullscreen Button PositionHi Fv Player team!
I just want to say that there is really ONE only thing that I am disappointed with on FV player, I know it might sound ridiculous, but it’s the fullscreen icon that is on top -without an option to display it on the bottom right corner.
As an ergonomic-idiot-proof-focused designer, I believe most of my users (aged from 9 to 86!) are really used to fullscreen button at the bottom right -as it is on the most widely used players (youtube, iOS and android players etc.) and as it has been for a long time now.
From observation and feedback on multiple projects along the years, most of our users are missing it when it is on top. They just don’t see it, or won’t even think it does that if they see it (idiot proof I said :). And if they figure it out, same pain goes to exit fullscreen. They won’t look on top and get frustrated.I am definitely for change, and really love the improvements and new trends you guys are rolling out with your amazing player, yet on this specific topic I really believe it is a must have for ergonomics having an option to put fullscreen button where people are used to find it.
We (believe) we have beautiful content, and really want people to experience it in fullscreen. Too bad if most users are missing the button :-p
Thank you for considering!! Love FV player!
Evélina
6 years ago in reply to: Audio player issuesHi Martin,
[please put in private]
Thanks for considering all my requests! I just moved to v7 and love it! I use default skin as it is the most trendy looking to me, good job guys!
Prev/Next buttons on playlist: Awesome! Can it be an option to activate somewhere around default skin settings too (not just on youtube skin)? I really love the default skin for videos etc. and would be sad if I have to use youtube skin just to get prev/next controls on my audio players.. lmk!
6 years ago in reply to: Audio player issuesHi,
I see my reply from 1 month ago is still in awaiting moderation, are you on holidays? thanks.
6 years ago in reply to: Audio player issuesHi Martin,
As always, thanks for quick reply!
Glad to hear that the speed setting will be in control bar, nice improvement!
Glad to hear you will fix the logo issue too ;)
About the prev/next buttons, would you consider having those in control bar for audio players with playlist? At least the next button :-?
And about the “now playing” blinking overlay in playlist, I’m not sure I understood your answer. An option to disable it in setting would be nice! Thanks for considering these.
There is so many audio players for wordpress that are so bad, really! That I think by improving your audio version of FV player (such as adding prev/next controls etc) you could get people finding/installing your player for audio only.Thank you so much!!
Evélina
Hi there,
Sorry to bother you again, but I keep having users reporting videos not playing. Always on chrome so far (latest version 59.x, on Mac OS 12.x, Win 7 and Win 10). Like I said earlier it was working fine for 1 year before WP 4.8 and latest fv player versions.
I tried removing hls.js (since it was working fine without that setting before) but it doesn’t solve it. About that setting, what is your recommandation, should I enable it or not?
The only fix I found for my users is to have them force enable flash , from the secure area on the left of the address bar. Is this a hint?
Any new insights would be welcome, thank you so much!
Cheers,
Evélina
8 years ago in reply to: Issue with ajax + Safari audio overlappingYes the issue I have is that I would really need the autoplay function so my students doesn’t have to click the play button every time they go to the next chapter.. It woks fine on Firefox and Chrome but I opened this topic because in Safari the audio is overlapping..
So if one day you come up with a fix for this, that would be awesome! Thanks :-)
8 years ago in reply to: Issue with ajax + Safari audio overlappingHi Martin,
Thanks for digging this out again!
You already suggested playlist :-) and as I said earlier in this topic, the reason why I can’t use your playlist function is that we need to load specific content below the player: when a student goes from a sub-unit to another, not only the video changes but also the sheet music underneath it, and eventually other notes.. So since WPLMS was providing with pagination inside units, it was the perfect way for us to organise our courses, each video having it’s own related sheet music.
Not sure how we can troubleshoot this :-/ Should I contact WPLMS support too?Thank you so much for your patience and help!
Evelina
8 years ago in reply to: No logo watermark on fullscreenYay! works perfectly now :-) Hit the resolve button ^^
PS: it could be nice to have the logo to resize when going fullscreen so it stays in the same proportions (logo very small on high res monitors). But get some holidays first :-)
Your player rocks!!
Cheers!
Evélina8 years ago in reply to: Issue with ajax + Safari audio overlappingHi Martin,
Thanks for your quick reply!!!Yes I confirm that your code worked on my main website so now we can go to a sub-unit before the previous video ends and no more infinite loader :-) yay!!! That’s a relief as students don’t get frustrated on that weird bug!! Thank you!!
I tried it on my dev website (which as autoplay ON), and unfortunately the issue on safari with audio overlapping still occurs.. That’s a weird thing as it looks like it is the same video playing twice at the same time.. This is less urgent to me as autoplay is something we love (avoid users to click play after they clicked next unit), but it will be much appreciated if you have any ideas on this :-)
Sleep well, & thank you so much !!! Your support is top-notch guy(s) ^^
Evelina
8 years ago in reply to: Issue with ajax + Safari audio overlappingHi Martin,
The reason why I can’t use your playlist function s that we need to load content below the player: when a student goes from a sub-unit to another, not only the video changes but also the music score underneath it and eventually other notes.. So since WPLMS was providing with pagination inside units, it was the perfect way for us to organise our courses.
Not sure how we can troubleshoot this :-/ Should I contact WPLMS support too?Thank you so much for your patience and help!
Evelina
8 years ago in reply to: Issue with ajax + Safari audio overlappingHi,
Hi Martin,Thanks! The reason why we can’t use the playlist of the player is because we need to display different information underneath the player for each video. i.e: When someone goes to the video #2 of a certain unit, we need a different music sheet to load underneath.. This is why we cannot use the player playlist… Make sense? So the only way we found is using the WPMLS “pagebreak” function to create multiple pages inside a unit. Visual composer doesn’t work because of ajax in units, otherwise I would have use VC tabs or something like this. But only the WPLMS sub-pages provided what we needed.. So if you could find a fix that would be great!
Let me know, thanks for your time!!! Cheers
8 years ago in reply to: Issue with ajax + Safari audio overlappingHi,
I just noticed that any of my videos plays on firefox. I got a top message notification “firefox has blocked the use of an obsolete plugin” + the message on the video “adobe flash is disabled for this page”.
I’m almost certain it was working fine one the previous version I was using (6.0.4.18). I just updated to the last version today, but I can’t find your page with flowplayer previous version to try with a previous one.
Can check this please? My students using firefox are unable to see the videos.. Thank you so much!8 years ago in reply to: Issue with ajax + Safari audio overlappingHi,
1) I removed the footer code recommended by WPLMS and didn’t notice any improvements. You can check if you wish, I left it without it on the dev.harp-school.com website. Not even the player controls are showing once it gets buggy.
2) Credentials: see previous post.
So on the main website, please go to https://www.harp-school.com/course/passenger-let-her-go/ click on take the course, then please go to the unit “let her go – piece” from the right sidebar.
Then go to the sub-unit 2 using the bottom buttons, launch the video and once it plays, click on the sub-unit 3 button. You should see the loader looping without ever playing.
Screenshot here for the sub-units nav: https://www.harp-school.com/media/sub-units.jpgThanks for being on it!!! Good evening :-) I’m not sure where you’re based?
Cheers!
8 years ago in reply to: Issue with ajax + Safari audio overlappingHi Martin,
Thanks for your help! I don’t know if you were able to see the overlapping audio on the dev website in Safari?
Just to summarize:
– Autoplay ON (dev website): Works fine when switching to another unit (sidebar) or sub-unit (bottom pagination) in the courses. But creates the overlapping audio only on safari…
– Autoplay OFF (main website): if the current video is still playing and we go to another unit/sub-unit, then the player shows the loader but nothing happens unless we click twice on it (chrome).To be continued…
Thank you again!
8 years ago in reply to: Issue with ajax + Safari audio overlappingHi,
I can’t answer to your emails because it says unknown sender in both mail.app on mac and gmail on chrome).
How can I send you your credentials?
Thank you!
9 years ago in reply to: Subtitles not working fullscreen androidHi! Thank you both for your help, were else can I find such support!
Martin, you were right: the loader animation is due to a conflict with something in my setup. After your suggestion, I tested it on my personal website and the loader was showing.
I use WPLMS theme, so I tried to disable many plugins (not all though, but all the wplms ones and others), I also try disabling all my custom css: still no loader.
I switched to the twenty fifteen default theme, but then I got a javascript error on all videos so I couldn’t test if the conflict was caused by wplms theme. By inspecting the code I managed to get the loader showing by adding this css, so it works now! (the opacity was on 0 somehow)..flowplayer .fp-waiting em { opacity: 1 !important; }
Alec, thank you so much for your help and for taking the time to test further! Just so Martin doesn’t worry too much lol:
– My loader is now working :-)
– There was no subtitles on all the videos you tested: we only subtitle artist masterclasses. (I recorded all the courses videos in both language -sorry for the english- so when people switch language, the video speaking is in the chosen language). Here is a link to a test page I had with subtitles at the very end, see if they work on your side pls:
https://harp-school.com/flowplayer-test/
– The links not working under the videos is because they point to the course units which are only accessible for subscribers. And the plus on the right are default theme icons I have to replace.. Thanks for your feedback, I take note that for someone new it could look like an error.
– The “html5: Unsupported video format” you got on firefox is not cool though. All the videos are loading fine on my end (chrome, firefox and safari, pc mac iOS android)… But, and this is something I wanted to report in a new topic: sometimes if I launch a video and go to another tab or app while it loads, I would get these errors messages and have to refresh page. It is not all the time so I’ll try to find the exact scenario.Thank you again for your time, I am a very happy with your player, and super-confident in my choice, as above the very high quality of your plugin, your support is amazing! Cheers from sunny south of France!
9 years ago in reply to: Subtitles not working fullscreen androidOops I forgot to ask you:
I had a lot of feedback regarding the fact that there’s not loader animation going for these cloudfront videos… Therefore it displays a black screen until the video is loaded and it is very confusing. I thought it was the player but it looks like you have a loader for other video sources. Do you know if that’s from my setup or is it a known “issue”?
This would be my top 1 request for future features in updates, if possible :-)
Maybe I can create a new topic for this. Thanks!
9 years ago in reply to: Subtitles not working fullscreen androidCool, I’m glad your support is always keeping up and listening to users!
Let me know when you have a fix, it is not urgent though, but it’s true that on small devices people use fullscreen.
My website is finally out (it’s an online harp school), I used your player to stream hls through cloudfront for all the courses chapters, and we have almost 1000 vidéos using it :-) Here is an example page with your player:
https://harp-school.com/course/wolfpack-evelina-simon/
Have a nice day!
9 years ago in reply to: Subtitles not working fullscreen androidHi!
I’ve always keep up with the updates so it might be one of the 2 versions of fv player before current. I have fv player pro too, same thing.
I’m using android 5.0.1, with chrome, I didn’t check on other android versions. I’ll try when I get a chance. But I’m certain it as working on that same android terminal & version 1 or 2 weeks ago.
Thanks for the cloudfront tips, I’m not a coder so it took me a lot of heavy-doc reading to get my videos – cloudfront working etc. (btw your doc is great compared to amazon’s cold one) The subtitles are pretty light weight so I hope it will be fine from my origin server location. Plus I’m using cloudflare (not sure if it caches subtitles though).
To be continued :-) Cheers!
Hi Martin,
Awesome, it works like a charm now, and I get my green https lock again ^^
Thanks!! I think you can put your resolve stamp :)
I have another one for you though, I’ll create a new post.. sorry :-pThis player ROCKS!
9 years ago in reply to: wordpress 4.5Hi,
Perfect, it works fine now! That was quick :-)
Big up to your great team!9 years ago in reply to: Typing cursor and mouse cursotr on videosHi,
No worries, plus we had discussed more by email directly, where you asked for my user agent. When I saw it was only happening on my firefox I started to chill, and then found that trick earlier today.. Thanks for your reply, I love your player, and you look like a nice team!
Cheers!
9 years ago in reply to: Typing cursor and mouse cursotr on videosHi,
About the blinking cursor, it turns out I was on “caret browsing”, so I just had to press F7 (mac Fn+F7) and now no more typing cursor.. lol.. sorry for that one!
You can close the topic if you wish :-) Thanks for your time
9 years ago in reply to: wordpress 4.5Hi,
I have the same issue since I’ve updated to 4.5. I’m unable to insert a shortcode with the flowplayer shortcode generator button. Even if I have text already it doesn’t work.I have 2 websites using your plugin, one with WPLMS theme and FV player Pro, and one with AVADA theme and FV player free, both 100% up to date (plugins & theme).
Sometimes I see the shortcode appearing but disappearing right away. This is definitely since 4.5 update on my end on both websites. Thanks for your concern !
9 years ago in reply to: Typing cursor and mouse cursotr on videosHi,
I’m launching the website were I purchased the pro player next week, and I would love to have that blinking typing cursor out of the way asap.
Since I don’t know how to send you credentials for my coming soon website, I’ve setup fv freeplayer on another website (other theme, other plugins) and the issue is still there, please check the link below:
I would appreciate if you could give it a shoot very soooon!! Thank you so much!
9 years ago in reply to: Typing cursor and mouse cursotr on videosHi,
thanks for your quick reply.
1. My website is in coming soon, can is there a way for me to send you credentials in a private message? This is my main concern as the blinking cursor is catching the sight.. Thanks.
2. Fullscreen button: thanks for the link, I will try to adapt the code for my needs.