Ajax skin issues

Martin 6 years, 2 months ago
1. Ajax skin issue since v7:

Find a small issue with v7 on my setup (WPLMS theme) when loading content including player in Ajax: the player uses the selected skin (default skin in my case) on landing page (no ajax). But when I load a secondary lesson unit in ajax, another skin (custom?) is showing up?!
Note: I have the “load player js everywhere” enabled, as I remember it was necessary with this theme.

Fv player 7.2.2.727, Pro 7.2.0.727.
WP, theme and all plugins including WC ones all up to dates.

Thank you!
- This topic was modified 6 years, 2 months ago by Martin.

Viewing 5 replies - 1 through 5 (of 5 total)

Martin 6 years ago

Hello Evélina,

so it appears that the global FV Player settings are not properly loaded for these Ajax requests. Right now I can’t figure out why something like that would be happening.

Please try to disable the Settings -> FV Player -> Sidewide Flowplayer Defaults -> “Fullscreen Button” and see if it works both both the course landing page and the lessons loaded with Ajax.

Thanks,
Martin

Martin 6 years ago

Hi Martin,

No luck with disabling fullscreen button. I still have custom skin showing when loading content in ajax.
This started happening since v7.

There’s no rush though. You have the credentials right? I don’t see a private message above with it. Please include the private message function in support forum it would be much easier.

Thanks!

Martin 6 years ago

Hello Evélina,

do you mean that when you disabled the Settings -> FV Player -> Sidewide Flowplayer Defaults -> “Fullscreen Button” setting it would not appear anymore on the course landing page, but when loading further lessons with Ajax it would still appear?

We can continue troubleshooting the issue like this or if change your mind and want this fixed in a hurry, we are happy to solve the issue right on your website, just purchase our Pro support.

Thanks,
Martin

Martin 6 years ago

Hi Martin,

Sorry for slow reply couldn’t get the chance to test this further earlier.

When I disable the fullscreen button setting, the fullscreen button doesn’t show up anymore on both the course landing page (with default skin), and the ajax course chapters (with custom skin).

Thanks for your help

Martin 6 years ago

Hello Evélina,

so it seems all is well now. Thank you for letting us know!

Thanks,
Martin

Viewing 5 replies - 1 through 5 (of 5 total)