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Whenever I try to save my FV Player VAST License key, it says it is invalid.
I’ve upgraded my FV Player Player Pro to the latest version, and inserted the key again and it worked. But the key for VAST still not workingThe domain is correct.
help ?
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Hello Amir,
thank you for reaching out to us and for using FV Player!
Have you also tried inserting the licence key manually? If not, please, try to do so. You can find the key at https://foliovision.com/my-licenses
It is the one that starts with fv840********.Thanks,
MariaDear Maria,
I’m talking about inserting the licence key manually.I have a message on top of screen:
FV Player VAST: Please enter your license key to start serving ads.I click on the link, scroll down, insert the key starting with fv840********, and getting the following error message:
“Invalid license key, plese check your license and re-save the options!”Can you help ?
Hello Amir,
This might be caused by a recently documented issue. Letsencrypt root certificate has expired on September 30 for the older browsers. And your server might be using that same old certificate.
You can install the Log HTTP Requests plugin, then try to enter the licence key again and check wp-admin -> Tools -> Log HTTP Requests – you should see the request is running from our plugin. But it might complain about the certificate and there will be no need to check this.
If it is so, then please ask your server support to install the up-to-date certificate to let it connect to websites using Letsencrypt and it will all work again.
Thanks,
MariaHi, I’ve installed HTTP Requests plugin, and when i try to activate the key, i see nothing that is relevant to FV Player or foliovision.
Maybe i need to re-install the plugin ?
Hello Amir,
I found there was indeed a bug which was preventing the license key check on websites where FV Player VAST was just installed.
please reinstall FV Player VAST from a fresh ZIP file which you get on https://foliovision.com/my-licenses
Then remove the license key, save the settings and put it in again. That will make sure the license check if attempted right away.
Thanks,
MartinHi Marin,
Ok that worked, but i had to remove the plugin in, and then install it again, The key there when i installed it, so i removed it, saved, and than inserted it again.
Thank you, now it works.
