pauses several times or interrup

EDGAR 4 years, 11 months ago

hi, during the production of the video it stops, or pauses several times, it is not fluid, in a lapse of 1 minute, it stops or iterrumps 5 times, as I do so that the player is fluid or continuos
thank alot.

Viewing 8 replies - 1 through 8 (of 8 total)

Juraj Kacaba 5 years ago

Hello Edgar,

What type of video hosting are you using for you videos? Also, is there a chance to provide us a link to your website with such a problematic video on it?

Also, your system info could be beneficial for us. You can find it at:
Settings -> FV Player Pro -> Tools -> System info

Please include it in your reply, thanks!

Making the web work for you,
Juraj

EDGAR 5 years ago

Please can you advise me of a video host in the United States?
thank a lot

EDGAR 5 years ago

i hink buy jetpack, is it vompatible with your foliovision player?

EDGAR 5 years ago

hi, i am contacting provider jetpack, question is compatible with player foliovision fw? also jetpack is low cost.

thank you

EDGAR 5 years ago

hi, I got a video hosting demo trial https://bunnycdn.com/, it continues to be slow and disruptive, we have tried it from various sites and computers, it continues to be difficult to flow.
Thank alot

Martin 5 years ago

Hello Edgar,

we don’t have any issues with BunnyCDN in United States on websites serving videos up to 1440p. Are you sure the video is propery encoded for web use?

Please use our video checker and submit the report to us. Here’s how: https://foliovision.com/player/basic-setup/how-to-use-video-checker

If you need to make posting videos easier, then we recommend using Vimeo our of new FV Player Coconut plugin which works with Coconut video encoding service and BunnyCDN. We will also provide setting up that workflow as a service.

Thanks,
Martin

EDGAR 5 years ago

hi, i hope you are fine
i did that, i send you report.
Thank your coperation.
Have good day

4_checker
3_checker
2_checker
1_checker

Martin 5 years ago

Hello Edgar,

our video checker says that you should be using a lower bitrate for your video. Higher bitrate means bad playback experience on slow connections.

Your video is using resolution of 1280×702 pixels as 5 Mbps which is not too much actually. With CDN it should definitely play fine. Are you using the BunnyCDN “High Volume Tier” and “Optimize for video delivery” settings?

However you should still do something about your video on mobile. You can read out instruction for mobile video here: https://foliovision.com/player/basic-setup/encoding#mobile-video

If you need to post a lot of videos and want them to be optimized for both Full HD playback and mobile compatibility, it’s really not so easy to encode them all properly. We have a new plugin coming out soon – FV Player Coconut. It integrated with the Coconut video encoding service and BunnyCDN. Plus it also offers video encryption which is optional.

Here’s how the workflow looks like: https://foliovision.com/player/securing-your-video/encrypt-videos-directly-wordpress

Thanks,
Martin