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Full screen not working on Youtube videos and Chrome

Foliovision › Forums › FV Player › Troubleshooting › Full screen not working on Youtube videos and Chrome

  • Mateus B. 8 years, 6 months ago

    Hi, Vimeo videos work fine with the full screen option, but not youtube videos. An example can be found here:

    https://ultraantenado.com/tecnologia/o-que-o-google-assistant-promete/

    The error is Uncaught TypeError: Cannot read property ‘webkitEnterFullScreen’ of undefined

Viewing 12 replies - 1 through 12 (of 12 total)
  • Mateus B. 9 years ago

    First video on the page is on Vimeo and it works.
    Second is on Youtube and does not

    Mateus B. 9 years ago

    The issue happens on Chrome only

    Eduard 9 years ago
    Avatar photo

    Hi Mateus,

    I’ve tested both videos on the site on Chrome, Firefox, Opera and Microsoft Edge and had no problem with the fullscreen mode. Are you still encountering the issue? If so, could you please use the Video Checker and provide a screenshot of the results? (you can use Snaggy for sharing screenshots).

    Thanks,
    Eduard

    Mateus B. 9 years ago

    Hi Eduard,

    Thanks for your response. Did it work for you on the link I provided? I have tried in different computers and never got it to work.

    I have checked my settings and the video checker is not disabled

    https://snag.gy/KBVSUP.jpg

    But I don’t see any options on any of my videos to check the video

    https://snag.gy/R1XJwg.jpg

    I have reinstalled the plugin but still the same results, I got this javascrtipt error when trying to go full screen

    https://snag.gy/mA1SLv.jpg

    Mateus B. 9 years ago

    Issue appears to be happening on Windows10 only. Very strange

    Eduard 9 years ago
    Avatar photo

    Hi Mateus,

    I tested the videos from your link on Win 10 and got the above mentioned results. I’m apologize, the YouTube hosted videos can’t be checked by Video Checker.

    I’m not sure how this is possible. Could you please try these two things?

    1) Try to watch the first video in this demo and open it in fullscreen. Does it work properly?

    2) Use the Check template button in the settings of FV Player. What results did you get?

    Thank you,
    Eduard

    Mateus B. 9 years ago

    Hi Eduard Várady,

    Thanks for your response.

    I have asked a few people to test and they all seem to be able to go full screen on Chrome and Windows 8.1 and 10. Therefore, I believe it must be something related to users that have logged to the wordpress site as admin. Here in the office no one can get it working, but we all have logged on the admin page.

    I have tried to delete cookied, logged in and logged out, restarted computer, run on incognito window but no joy. I guess as long as it works for everybody else it is ok.

    I will investigate a bit further and comment here any new findings.

    To answer your questions:

    1) Yes, it works fine
    2) All green and no issues.

    Eduard 9 years ago
    Avatar photo

    Hi Mateus,

    You can create a temporary admin profile for Foliovision and I could take a look while logged in. You can share the login with https://revealit.me/.

    Thank you,
    Eduard

    Mateus B. 9 years ago

    Hi Eduard,

    I think the problem happens if the computer has touch screen. That is the only difference between the computers that show the problem from the ones that dont.

    Eduard 9 years ago
    Avatar photo

    Hi Mateus,

    That’s interesting. We’ll do some further testing next week and I’ll let you know.

    Thanks,
    Eduard

    Martin 9 years ago

    Hello Mareus,

    could you please switch FV Player Pro to Beta version (don’t forget to clear all caches, including the minify) and see if it helps? https://foliovision.com/2016/06/switching-pro-player-to-beta

    Thanks,
    Martin

    Mateus B. 9 years ago

    Hi Martin,
    The issue seem to be fixed on the beta :)
    Happy days.

Viewing 12 replies - 1 through 12 (of 12 total)
Reply To: Full screen not working on Youtube videos and Chrome



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