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Greetings,
How can I disable the ability to drag the transcript box in FV player? Users are having some issues when trying to scroll on mobile. They would click on the draggable area, have a bit of difficulty with scrolling and then can’t reposition it. Can you please advise?
Thanks
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Hello Kendell,
you can do so with CSS. Please check here: https://foliovision.com/css-tips-and-fixes#interactive-transcript-no-drag-drop
Are you also running into these difficulties? Do you run into the same issue on our demo page? https://foliovision.com/player/demos/interactive-transcript Please let us know.
Thanks,
MartinHello Martin,
Thanks for your reply.
I had the chance to implement the fix, however the area that was once draggable isn’t selectable to scroll (See screenshot). So, it is still a bit difficult to navigate up and down the page since clicking and dragging on the words of the transcript won’t allow page scrolling, but the transcript.
Regarding the demo, the issue exists slightly on small devices. Does it have anything to do with the padding or margin?
Hello Kendell,
I see, please remove that CSS.
Next please deactivate and delete the FV Player Pro plugin you are using, then hit “Install Pro extension” at the top of the wp-admin -> FV Player -> Settings screen.
Then switch to the Beta release using the steps from here if you are not already using it: https://foliovision.com/player/basic-setup/switching-fv-player-pro-to-beta
That will give you the FV Player Pro plugin with an improvement – you can now disable transcript dragging and/or sizing using PHP code – see https://foliovision.com/player/features/accessibility/interactive-video-transcript#disable-dragging-sizing
Thanks,
Martin
