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Hi! I recently migrated a site that used fvplayer to another domain.
I bought a new license but it displays an error message when loading the video.html5: Video file not found
Please reload the page and try againcan you help me?
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Hello Suportepercurso,
Thank you for reaching out to us!
Where are the videos hosted? If you’re hosting on a service that requires additional settings in FV Player, please re-check if everything is set up correctly according to the respective guide.
Just to clarify, these video not found are showing up on the new domain with your FV player database migrated, right?
You can also send us a report via our built-in video checker? The way the video checker works is that you need to come in as admin and open the video checker and send us a report about the video. It works on desktops. You can also just screenshot or paste the contents of the check here.
Thanks,
MariaHello Maria!
The videos are hosted on vimeo.
Right. The videos not found are showing up in the new domain with the migrated fvplayer database.
I checked the Disable Admin Video Checker option, but no message appears as per the manual.
I’m logged in as an administrator, but nothing appears. Could it be because I’m using a notebook?Hello Suportepercurso,
unfortunately the Video Checker does not work for Vimeo videos, but we will see if we can improve that.
Please check Settings -> FV Player Pro -> Hosting -> Vimeo. There should be a line of text like “Your Vimeo access token has been successfully verified” – what does it say in your case?
Also, does it show any errors? There might be a message like “There were 101 API errors, last one from 2022-08-16 06:04:12.”
If none of the above helps, then please create a test page with one of your videos on it.
Thanks,
MartinHello Martin!
In Hosting > Vimeo Pro
Display the error:Error: Folder /home/customer/www/…/public_html/wp-content/cache/fv-player-vimeo not found, please disable “Turbocharge Ajax Vimeo loading” if the Vimeo videos do not play.
It also displays the following message:
Your Vimeo access token has been successfully verified (last check: Wed, 17 Aug 2022 11:05:52 +0000)
There were 101 API errors, last one from 2022-08-17 12:27:28.
thanks for the effort
I await contactPlease disregard the message above
In this message above I got it from the migrated domain.
Actually the error is in:Error: Folder /home/customer/www/…/public_html/wp-content/cache/fv-player-vimeo not found, please disable “Turbocharge Ajax Vimeo loading” if the Vimeo videos do not play.
Your Vimeo access token has been successfully verified (last check: Wed, 17 Aug 2022 12:42:52 +0000)
There were 101 API errors, last one from 2022-08-17 12:43:06.
If I uncheck Turbocharge Ajax Vimeo loading (Beta)
The message appears:html5: video loading aborted
It Seems this video doesn´t belong into your vimeo account or you miss the video-files capability for your api key
Hello Suportepercurso,
please setup a new API token, and ensure you pick the “Video Files” Scope:
Here’s the full guide: https://foliovision.com/player/video-hosting/how-to-use-vimeo#access-token-setup
If that won’t help, then please create a test page with one of your videos on it.
Thanks,
MartinHi!
I followed the steps and created a new app and generated a new token on vimeo.
Now the message FV Player Pro appears: Your Vimeo access token ensure appears to be invalid, please fix it to your videos keep working: Too many API requests. Wait an minute or so, then try again.Hello Suportepercurso,
did the error go away and did it validate the Vimeo access token properly by now?
Please setup that test page too, so that we can see the issue. I’m running out of ideas about what could be wrong and I would like to ensure your videos play again as soon as possible.
Thanks,
MartinHi
Today, for a moment the error message stopped appearing: Your Vimeo access token appears to be invalid, please fix it to ensure your videos keep working: Too many API requests. Wait an minute or so, then try again.When it stopped showing I unchecked Turbocharge Ajax Vimeo loading (Beta)
And the video was shown.Soon after, the message reappeared.
It’s unstable.There are times when the error message appears and the video does not display.
There’s time to stop the error message and display the video.Hello Suportepercurso,
do you have many old Vimeo video on your website? FV Player checks them periodically. So please click: Settings -> FV Player Pro -> Hosting -> Vimeo -> There were 101 API errors … -> (show)
Then you should see the errors, are all of them very recent?
Vimeo does not like you to make API calls for videos which are missing, so does it give you a long list of missing videos?
Thanks,
MartinAll are recent bugs.
For exemple…
2022-08-18 15:43:48: Error for video https://vimeo.com/604862053: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ‘ . ‘https://developer.vimeo.com/guidelines/rate-limitingHello Suportepercurso,
could you please post that full error log?
If it the same video over and over again? Please try to open it’s Vimeo link when you are logged in to Vimeo to see if it exists. If it does not exist, it should be removed.
Based on your input we can improve our code to not run into issues like this. For example not check video if it’s missing.
Thanks,
MartinHi!
I will post the complete LOG.
Through the log, I checked some links and realized that some videos exist and others don’t.Your Vimeo access token appears to be invalid: Too many API requests. Wait an minute or so, then try again. It's required for automated video duration, splash screen and name retreival. (last check: Fri, 19 Aug 2022 11:49:05 +0000) There were 101 API errors, last one from 2022-08-19 11:49:14. 2022-08-19 11:48:46: Error for video https://vimeo.com/604947955: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:46: Error for video https://vimeo.com/604947322: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:46: Error for video https://vimeo.com/604862053: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:47: Error for video https://vimeo.com/604934094: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:47: Error for video https://vimeo.com/604907189: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:47: Error for video https://vimeo.com/604794619: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:47: Error for video https://vimeo.com/604790741: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:48: Error for video https://vimeo.com/604071394: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:48: Error for video https://vimeo.com/604142089: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:48: Error for video https://vimeo.com/602066670: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:48: Error for video https://vimeo.com/601995781: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:49: Error for video https://vimeo.com/601835505: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:49: Error for video https://vimeo.com/601163966: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:49: Error for video https://vimeo.com/601083854: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:49: Error for video https://vimeo.com/596621721: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:50: Error for video https://vimeo.com/596015421: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:50: Error for video https://vimeo.com/595964757: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:50: Error for video https://vimeo.com/591773500: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:51: Error for video https://vimeo.com/588437332: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:51: Error for video https://vimeo.com/587931827: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:51: Error for video https://vimeo.com/583816291: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:51: Error for video https://vimeo.com/567588837: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:52: Error for video https://vimeo.com/562828163: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:52: Error for video https://vimeo.com/558128131: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:52: Error for video https://vimeo.com/548004958: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:52: Error for video https://vimeo.com/546641589: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:53: Error for video https://vimeo.com/546634512: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:53: Error for video https://vimeo.com/546591217: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:53: Error for video https://vimeo.com/546588722: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:54: Error for video https://vimeo.com/542283142: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:54: Error for video https://vimeo.com/534015152: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:54: Error for video https://vimeo.com/515353811: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:55: Error for video https://vimeo.com/510648433: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:55: Error for video https://vimeo.com/500022000: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:55: Error for video https://vimeo.com/500026982: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:55: Error for video https://vimeo.com/500026982: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:56: Error for video https://vimeo.com/500026982: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:56: Error for video https://vimeo.com/498472555: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:56: Error for video https://vimeo.com/498461633: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:56: Error for video https://vimeo.com/498461633: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:57: Error for video https://vimeo.com/498460003: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:57: Error for video https://vimeo.com/498078118: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:57: Error for video https://vimeo.com/498069611: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:57: Error for video https://vimeo.com/489934355: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:58: Error for video https://vimeo.com/487352921: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:58: Error for video https://vimeo.com/487155372: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:58: Error for video https://vimeo.com/485400722: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:58: Error for video https://vimeo.com/485463668: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:59: Error for video https://vimeo.com/484087700: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:59: Error for video https://vimeo.com/484384411: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:48:59: Error for video https://vimeo.com/484383994: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:00: Error for video https://vimeo.com/484452329: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:00: Error for video https://vimeo.com/483997825: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:00: Error for video https://vimeo.com/483976534: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:00: Error for video https://vimeo.com/484003778: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:01: Error for video https://vimeo.com/484001301: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:01: Error for video https://vimeo.com/482995032: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:01: Error for video https://vimeo.com/481715281: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:02: Error for video https://vimeo.com/481675586: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:02: Error for video https://vimeo.com/480292422: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:02: Error for video https://vimeo.com/478947131: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:02: Error for video https://vimeo.com/478897522: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:03: Error for video https://vimeo.com/478459614: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:03: Error for video https://vimeo.com/477998397: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:03: Error for video https://vimeo.com/477529857: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:04: Error for video https://vimeo.com/475812675: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:04: Error for video https://vimeo.com/475007987: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:04: Error for video https://vimeo.com/473486875: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:05: Error for video https://vimeo.com/472967901: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:05: Error for video https://vimeo.com/471342061: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:05: Error for video https://vimeo.com/470938562: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:05: Error for video https://vimeo.com/466162565: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:06: Error for video https://vimeo.com/463030876: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:06: Error for video https://vimeo.com/461852770: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:06: Error for video https://vimeo.com/461805188: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:07: Error for video https://vimeo.com/460553154: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:07: Error for video https://vimeo.com/458604232: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:07: Error for video https://vimeo.com/349885518: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:07: Error for video https://vimeo.com/349101008: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:08: Error for video https://vimeo.com/348659484: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:08: Error for video https://vimeo.com/348659484: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:08: Error for video https://vimeo.com/348639593: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:09: Error for video https://vimeo.com/348639593: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:09: Error for video https://vimeo.com/348374647: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:09: Error for video https://vimeo.com/348374647: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:09: Error for video https://vimeo.com/348373790: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:10: Error for video https://vimeo.com/348373790: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:10: Error for video https://vimeo.com/348618368: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:10: Error for video https://vimeo.com/348618368: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:10: Error for video https://vimeo.com/348373790: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:11: Error for video https://vimeo.com/348374647: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:11: Error for video https://vimeo.com/348644276: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:11: Error for video https://vimeo.com/73635335: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:12: Error for video https://vimeo.com/332460832: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:12: Error for video https://vimeo.com/329904639: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:12: Error for video https://vimeo.com/325707500: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:13: Error for video https://vimeo.com/326368266: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:13: Error for video https://vimeo.com/325709977: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:13: Error for video https://vimeo.com/319096568: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:13: Error for video https://vimeo.com/314534089: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limiting 2022-08-19 11:49:14: Error for video https://vimeo.com/219171688: Too many API requests. Wait an minute or so, then try again. Your application has made too many API requests. Please read our guidelines for more information: ' . 'https://developer.vimeo.com/guidelines/rate-limitingHow can I remove videos that don’t exist?
Another error message that appears on every wordpress admin page is this one.
FV Player Pro: Your Vimeo access token appears to be invalid, please fix it to ensure your videos keep working: Too many API requests. Wait an minute or so, then try again. (settings)
Thanks
Hello Suportepercurso,
this should never happen. In FV Player we do process the Vimeo API rate limiting properly. If we get a signal from Vimeo that we made too many API requests, we stop further processing before it runs out of the time limit.
Could you please go to /wp-admin/options.php and look up fv_player_pro_vimeo_ratelimitting ? You can use Ctrl + F (or Command + F if you are on Mac) in your web browser. It should have a value set if the videos currently do not play for you.
To remove the videos you can use search with the Vimeo links on wp-admin -> FV Player and remove the matching players. It won’t be easy as you will have to go one by one.
Or perhaps you are using the legacy shortcodes like [fvplayer src="https://vimeo.com/{number}"] without any splash screen – please let us know if that’s the case.
Thanks,
MartinHi!
I checked the options.php file and there is nothing with fv_player_pro_vimeo_ratelimitting
To remove the videos I went to wp-admin and there is no folder or file named Fv Player.
Yes, I’m using the shortcode in all cases.
For example: [fvplayer id="12552"]Thanks
Hello Suportepercurso,
when I posted wp-admin -> FV Player I meant the FV Player section of your wp-admin.
I’ll add some code for more debug logging in FV Player Pro which will let us see what happens with rate limiting in your case and why it doesn’t seem to work.
Thanks,
MartinMartin.
I did the procedures informed, but in the path where the file is: /wp-admin/options.php
There is nothing related to fv_player_pro_vimeo_ratelimittingThe strange thing is that some videos are displayed and others give the error HTML5 video loading aborted.
Very strange.
What else can I do?Thanks
Hello Suportepercurso,
It seems that the rate limiting is not working in your case. Is your website or web host using object cache for WordPress?
Please set wp-admin -> FV Player -> Pro Features -> Debug -> Verbose. It will create a debug file like fv-player-vimeo-…log in your WordPress root folder. Clicking “(…)” next to that setting will tell you what will be the exact file name. Please let us know what it is so that we can have a look.
In that file we should see all the Vimeo API requests and where they originate, along with the full Vimeo response headers – including the rate limiting headers.
Thanks,
MartinHello Martin
Thanks for explanations
Send you the path of archive
(redacted)
Hello Suportepercurso,
I see there are 121 videos that are missing, but FV Player Pro run 1782 API requests to check their status. This should be not be happening as each video should only be checked once per day.
Please upgrade FV Player Pro to 7.5.27.7210. It will fix the problem with rate limiting – it seems Vimeo is now using Cloudflare and the rate limiting headers are all lower case. So I improved our code to ignore the case of HTTP headers.
Next please switch FV Player Pro to Beta, here’s how: https://foliovision.com/player/troubleshooting/switching-fv-player-pro-to-beta
Then reinstall FV Player from this link: https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.
That way Vimeo videos which are missing will only be checked 5 times and then FV Player won’t check them anymore.
If none of the above helps, then please check wp-admin -> FV Player -> Settings -> Tools -> System Into. At the bottom of it there should be a part like this:
CREATE TABLE `wp_fv_player_videometa` ( ... ) ENGINE=InnoDB AUTO_INCREMENT=1842 DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_520_ciThat
AUTO_INCREMENT=1842or similar bit tells us that FV Player is able to store video meta properly. If it’s not there then that would explain why your FV Player Pro run excessive check of these missing Vimeo videos.You can also just send that whole System Info as a text file, there is the “Export” button next to it which you can then upload here to the forums.
Thanks,
MartinHi!
I updated the Fv Player Pro version to 7.5.27.7210 and set it to Beta version.
Continue displaying the message
“html5: Video loading aborted
It seems this video doesn’t belong into your Vimeo account or you miss the video_files capability for you API key.”About uninstalling Fv Player, there is a problem.
I can’t miss the videos that are on the platform.Thanks
Hello Suportepercurso,
when I said you need to remove FV Player it was only to be able to install that new version from https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip No videos and no settings will be lost.
It’s strange that you still get the “It seems this video doesn’t belong into your Vimeo account or you miss the video_files capability for you API key.” error, since you already created a new API key on Vimeo 6 days ago.
Are you sure these videos actually exist when you open their Vimeo link which you entered in FV Player? Is the video allowed to play on your new website domain? You can check that following steps here: https://foliovision.com/player/video-hosting/how-to-use-vimeo -> Privacy Settings -> Step 5.
If you could share some of these video links along with the API key you are using that would be helpful. A test page would help too.
Thanks,
MartinHello Martin.
I replaced the files as per your guidance and now another error appears.
html5: Video loading aborted
Vimeo API error: Rate limiting effective until: Mon, 29 Aug 2022 14:21:30 +0000Good afternoon!
We managed to solve.
Thank you for your efforts.Hello Suportepercurso,
I was just going to have a look at the log file.
Please let us know how did you solve the issue – was there any issue with connection to the FV API servers, or did Vimeo increase your rate limiting?
Thanks,
MartinHi!
Thanks for your help and availability.
I actually followed all the steps explained above.
However, the system is unstable. Sometimes it shows the videos, sometimes it doesn’t.
The error message is the same.Hello Suportepercurso,
previously you said that the issue is fix. Please let us know how did you solve the issue – was there any issue with connection to the FV API servers, or did Vimeo increase your rate limiting?
Based on that we should be able to figure out the next step.
What you can also do it to disable the Turbocharge Ajax loading and install the Log HTTP Requests plugin. That will give you a log of the FV API calls to look at – there might be some connection failures there.
Thanks,
MartinHello Martin,
Thank you for your efforts in solving the problem we encountered after the migration.
We replaced the files as per your directions, as well as configuring vimeo to add the new migrated domain.Once this is done, our platform started to display the videos, but it is unstable. Sometimes works, sometimes doesn’t.
Turbocharge Ajax Vimeo loading (Beta): is unchecked.
Can you see the logs?
Hello Suportepercurso,
this is taking too long to resolve and we haven’t found into such long lasting issues with out Vimeo integration before.
Could you please setup a test page where we can see the issue?
Did you also install the Log HTTP Requests plugin?
The log file at https://www.detonline.com.br/fv-player-vimeo-….log is no longer helpful, please disable wp-admin -> FV Player -> Pro Features -> Debug -> Verbose and remove that file – you should be able to do so using the file manager on your web hosting control panel, or using FTP.
Thanks,
MartinHello Suportepercurso,
I also checked that log file and Vimeo is still giving you only 50 requests per minute.
I also see that the background cron job of FV Player Pro did check 75 Vimeo videos in last 3 days, but there are two videos which it checked 250 times each.
https://vimeo.com/219171688
https://vimeo.com/314534089I found that Vimeo reports a 0 duration for these videos. So then our background video check thinks it failed and tries again and again.
Please check if these videos actually play and remove them from website if they are not needed.
Thanks,
MartinThe video https://vimeo.com/219171688 is playing normally.
Only https://vimeo.com/314534089 was having problems, I removed it.Hello Suportepercurso,
this will improve your usage of Vimeo API.
But we still need to know what’s in that Log HTTP Requests plugin logs. Once you install that plugin give it an hour or two and check wp-admin -> Tools -> Log HTTP Requests. Will you see any requests that fail?
Thanks,
MartinThanks Martin
Hello Suportepercurso,
please let us know how it looks like in wp-admin -> Tools -> Log HTTP Requests. Are you able to see any failed requests there? You might need to go back a couple of pages as this issue might be occurring randomly. Perhaps it all works for 8 hours, but then there are 15 minutes when it really does not work.
Thanks,
MartinHello Martin.
We are experiencing some issues with our teaching platform.
Some users complain about a delay in loading videos, others complain about an error message. that appears when you click play.
I created a new API in Vimeo’s Pro profile, changed the “Access token” but it didn’t work.
Can you help us?Hello Suportepercurso,
please install Log HTTP Requests plugin, then wait for couple of hours and see how it looks like in wp-admin -> Tools -> Log HTTP Requests. You should see requests to Foliovision API servers. Did any of them fail?
You might need to go back a couple of pages as this issue might be occurring randomly. Perhaps it all works for 8 hours, but then there are 15 minutes when it really does not work.
We can also add a FV Player Pro setting to use the Vimeo API only, but that would mean the videos would be easier to download.
Also, please ask your server support if your server is getting overloaded. Is yes, then try with “Turbocharge Ajax Vimeo loading” enabled.
It’s also possible that the issue if with Vimeo video CDNs – some of your users might be experiencing delays there. Vimeo uses multiple CDNs to ensure the videos play for all. FV Player Pro uses these same CDNs, so that should not affect things.
Thanks,
MartinHello Martin.
I installed the Log HTTP Requests plugin, but I couldn’t identify any errors.
It keeps showing the error from time to time.
html5: video loading aborted
It Seems this video doesn´t belong into your vimeo account or you miss the video-files capability for your api key
Hello Suportepercurso,
please post some Vimeo video ID for which it occurs, I would like to double-check the loading.
Thanks,
MartinThe message appears sometimes and it is not on specific videos.
It’s intermittent.Thanks
Hello Suportepercurso,
I was looking into why you could possible get the warning about “you miss the video-files capability for your api key” and I experienced the same thing. My API key has the required capability, but they links for the playable video were empty.
So I added a fallback to the download links which are basically the same, except they expire in 1 day rather than 1 hour.
Please deactivate and delete the FV Player Pro plugin you are using, then hit “Install Pro extension” at the top of the wp-admin -> Settings -> FV Player screen.
That will reinstall the Pro plugin and will give you the version with the adjustment and it will hopefully fix your playback issues.
Thanks,
MartinHi Martin
I disabled and reinstall FV Player Pro.
Nothing changed.The error message continues, and the problem is intermittent.
Good morning Martin!
I unchecked the Advanced Vimeo embedding option:
Use Vimeo as your video host and use all of FV Flowplayer features.
The error stopped appearing.
However, I lost all the settings like the video cover and some formatting.Hello,
if you uncheck “Advanced Vimeo embedding” when you get the basic Vimeo iframe, so then the FV Player features are gone.
I’m sorry you are still facing these playback issues. This fix is taking us way too long and we are running out of options. At this point I no longer see what we could improve in the code, or least not yet.
Could you please share the FTP or control panel access for your WordPress website? That way we can put in more debug code and finally figure out what causing the issue on your website.
Thanks,
MartinHello,
last week we did some fixes with the MPEG-DASH loading, please let us know if you noticed any improvement on your website as well. You were getting a different error, but perhaps it’s related.
Thanks,
MartinHello Martin,
there was no improvement in the display of the videos.
The error still persists, intermittently.I believe it is unrelated.
Today I re-enabled vimeo embedding advanced settings.Tell me what we can do to fix the problem.
Thanks
Hello,
I’m sorry you are still facing these playback issues. This fix is taking us way too long and we are running out of options. At this point I no longer see what we could improve in the code, or least not yet.
Could you please share the FTP or control panel access for your WordPress website? That way we can put in more debug code and finally figure out what causing the issue on your website.
We would be extra careful to not disrupt your website or its visitors, all the logging would happen in the background.
Please let us know using direct email reply to this notification to keep it private. You can use https://revealit.me to share the logins.
Thanks,
Martinapparently the problem has been solved.
Thanks Martin
Hello,
the issue was that your FV_PLAYER_VIMEO_KEY in wp-config.php was entered in a bad place of the file – after the front-end part of WordPress has loaded. We have fixed the on November 23.
Do you mean the issue did not occur again since then? In that case please upgrade to new FV Player Pro when it’s out.
Thanks,
MartinYes
After the changes made, the error message no longer appeared.
Thank you for your effort Martin
