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Hi There,
The same problem happened to me today. Everything was smooth yesterday and I’ve updated the WP 5.8.1 . While in the Editing screen at the backend my video plays. But at the frontend when I try to play the video it says:
“html5: Video loading aborted
It seems this video doesn’t belong your vimeo account or you miss the video_files capability for your API key”I’ve checked the template and it says:
“It appears there are no Flowplayer scripts on your site, your videos might not be playing, please check. Check your template’s header.php file if it contains wp_head() function call and footer.php should contain wp_footer()!
It appears there are no jQuery library on your site, your videos might not be playing, please check.”
My vimeo account access token; Your Vimeo access token has been successfully verified (last check: Thu, 09 Sep 2021 11:04:54 +0000)
I don’t use turbocharge Ajax Vimeo Loading.
Could you please help me to resolve?
Best,
Ahmet Recai
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Hello Ahmet,
if the player starts loading the video and gives you the error message, then the issue won’t be with the scripts. If you are getting there errors from the Check template function, then perhaps your homepage is using some special template.
It’s strange that the videos do not play for you in the frontend only. Are you still running into the issue?
Please install the Log HTTP Requests plugin and then re-save FV Player Pro settings.
Then try to play a Vimeo video in front-end and check wp-admin -> Tools -> Log HTTP Requests – you should see the request to load the Vimeo video information there. Does it show any error?
Thanks,
Martin
Hi Martin,
It brings the thumbnail picture from the video. And yes it starts to loading and then gives the error. And now it is not playing the videos on the backend side.
I’ve installed the Log HTTP it shows this error,
This is the request:
Request { "method": "POST", "timeout": 15, "redirection": 5, "httpversion": "1.0", "user-agent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36", "reject_unsafe_urls": false, "blocking": true, "headers": [], "cookies": [], "body": { "action": "v_grab_dash", "item_id": 528217340, "version": "7.5.5.727.beta", }, "compress": false, "decompress": true, "sslverify": false, "stream": false, "filename": null, "limit_response_size": null, "_redirection": 5 }and this is the response: { "headers": {}, "body": "<FVSERVICES>{\"error\":\"This video does not exist.\",\"data\":\"\",\"html\":null}</FVSERVICES>", "response": { "code": 200, "message": "OK" }, "cookies": [], "filename": null, "http_response": { "data": null, "headers": null, "status": null } }Thank you for your help.
Best,
Ahmet Recai
Hi Martin,
I’ve downgraded the WP 5.8 and tried it. It is giving the same error on the older videos but when I add new videos it works. I don’t know why. However when I hit the check template button the warnings are remaining.
Best,
Ahmet Recai
Hello Ahmet,
so it says the video https://vimeo.com/528217340 doesn’t exist and it seems that it’s true. Could you please double check?
We will ensure you get the proper error message when playing and not “It seems this video doesn’t belong your vimeo account or you miss the video_files capability for your API key”.
Thanks,
Martin
Hi Martin,
I’m sorry for your time and thank you for helping me to understand the “message”. My team has changed the video URLs without noticing me, so the video actually doesn’t exist.
Thank you for your help,
Best,
Ahmet Recai
