We didn’t want senior staff visible to the client to prevent clients addressing all issues to senior staff or to always notify our full team.
How Teamwork’s new Observer Status can almost double productivity and triple profitability in a busy agency
Observer Status will change the lives of smaller service driven agencies growing into larger agencies.
Intelligent Defaults vs TeamworkPM’s Management of Message Subscriptions
Intelligent defaults are at the core of brilliant software. You shouldn’t have to micromanage your projects or your software.
Marvellous Secrets of the TeamworkPM API
A developer’s paradise, here’s two years of experience dealing with the TeamworkPM API.
HelpScout Help Desk Review: Happier on Freshdesk
We didn’t want our customers to feel that they were in a help desk. Support should be as easy as email. Hands on test of the leading solutions.
Why we moved from Basecamp to TeamworkPM
37signals don’t do client work anymore and live in a bubble. If you face clients and billing, TeamworkPM is a much stronger solution.