Tag Archives: 37signals

HelpScout Help Desk Review: Happier on Freshdesk

by Alec | 52

We didn’t want our customers to feel that they were in a help desk. Support should be as easy as email. Hands on test of the leading solutions.

by Alec | No Comments

I often have to introduce our team to Textile formatting and our clients. I’ve linked to the other great Textile documentation out there.

by Alec | No Comments

So for non-programmers, here’s how to get Textile editing working on BBEdit. Review of other OS X textile solutions.

by Alec | No Comments

With up to 20 people on a single project, spanning design, programming, SEO and content, notifying everyone is a nightmare.

by Alec | No Comments

Keeping out of date and inaccurate information in your help documents is just wrong. Case in point: 37signals Highrise export.

by Alec | 12

Is it worth upgrading to the 37signals suite from Basecamp? Really, it depends how much sync you need and how much integration you want.

by Alec | 20

37signals abandons white label Basecamp betraying original subscribers: open source self-hosted Basecamp replacement on the way.