As an update I get the exact same error message if I try and generate a screenshot from a video on a mirror site. For example, if I insert a video hosted on my test site, the video will play but if I try and generate a splash screenshot I get the “Cannot obtain video screenshot, please make sure the video is served with CORS headers.”

So, it happens for any video that isn’t hosted on the local domain, not just S3 videos.

Wow! Thanks Juraj and Martin for the really prompt reply and fix.

I’ve uploaded the master and can confirm that it works. :-) The exit button is there, as you described, while the video loads but now it autohides with the playbar, as expected, when the video starts to play.

Best wishes,

Pádraig

That’s great Martin!

Thanks for all your work on it. I had a look at the FV YouTube embedding page and it works as expected. Unlike the other YouTube playlists on that page, the mixed YouTube videos need to be tapped twice to play. Maybe this is because the YouTube iframe has to be loaded first – it’s not a big deal just letting you know.

If I switch from Release to Beta in my own dashboard am I getting FV Player Pro 7.3.5.727 beta? I tried testing the fix by switching to beta on my own website and it’s still showing the old behaviour. I cleared cache etc. but maybe the beta is not yet version 7.3.5.727. Or maybe you have something enabled that I don’t. Are there any settings relating to Playlists that I should have ticked?

Thanks again,

Pádraig

Hi Martin,

I just noticed that there is a Foliovision YouTube + mp4 playlist at the bottom of the following page which exhibits the same behaviour:
https://foliovision.com/player/demos/youtube-playlist-support

Click on the Swan Lake mp4 first and you can hear the music but not see the video.
Click on the YouTube video first and then the mp4 – both play fine.

It’s definitely common to the three android devices I used but would be worth testing also on iPhone/ipad.

It’s not a problem on Windows desktop for me using Chrome, Firefox, Opera, Internet Edge.

Thanks,

Pádraig

That’s great Martin!

Yes, I just tested it and it now works as expected. I really appreciate the great support as always.

Best wishes,

Pádraig

Hello again Eduard,

I found this piece of css in my theme stylesheet that was causing the problem.

.uew-loading {
display:none;
}

I use this piece of css to disable the widget loading icon for Calendarize it! plugin.
It’s been there for over a year without a problem. Do you have any idea how it could now affect FV player with YouTube videos? Is there any way I could keep it in my css without affecting FV player?

Thanks for any suggestions,
Pádraig

Hi Eduard,

Thanks for the prompt response. I’ve replicated it on the Galaxy Note 3, Note 8 and Tab 10. It’s just for YouTube videos inserted with FV Player. It looks like there are two splash images laid over each other. Self-hosted videos are fine. I would be grateful if you could check this page and see if you can spot it: https://www.gortskehy.com/2018/03/video-our-first-day-in-sicily/
Let me know if you can’t replicate it.

Many thanks,
Pádraig

Spot on Martin! Mea culpa! It was a cache problem and I should have tested for that. Long day. However, the playlist text description (caption) under each playlist thumbnail has gone. It appears over the thumbnail on mouseover but I would like (especially for mobile/tablet) to maintain the title under the thumbnail for playlists. I tried disabling ‘Playlist Style’ in the settings but my caption/text descriptor is gone from underneath. This may be intentional as it does appear on mouseover but I think it should be there to give a descriptor for mobile/tablet. Thanks for the great support as always!

Hi Eduard,

That’s great. It certainly hasn’t slowed anything down when I tested on the Note 3, Tab 10 or S6. If anything, switching over and back between standard and fullscreen is more responsive, Also, enhances the FV player branding and removes the chrome native player download button without having to hide it with css. :-)

Keep up the good work!

Pádraig