Forum Replies Created
I used your tool and here are the results:
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.84 Safari/537.36 > Chrome 63 on Windows 10
And I tried it on your demo and it’s fine there. :O
Is it possible it’s the ads? :( Can you check on our other pages as well? our site is tassali.tv
Thank you for looking into this.
I recorded my screen so we’d be on the same page. We’re using google chrome for windows and mac as well.
Please see the videos here: https://we.tl/hHLWAJsz2U
There are two videos attached. First is the one named as “Dec 17 2017_12_19 PM” and it shows the auto play not working if you switch to a new tab after more than 10 seconds. On the video you’ll see I made the switch at 0:30.
The second video is named as “Dec 17 2017 12_22 PM” and it shows that if you switch the video 1~20 seconds the autoplay is fine.
Let me know if you were able to replicate this on your end! Our site is: tassali.tv :)
Thank you, that’s great!
So now we still have 2 issues:
– On mobile only before the first item being played for now
– the skipable playback
When do you expect them to be fixed?
Thank you for checking this, looking forward to the fix today.
We are running a campaign currently, please give it a priority.
I tested this and it seems the auto play function only fires up if the user made the switch after around 1~10 seconds.
But if it’s more than that, it needs to be manually pressed.
Is there a setting we need to adjust in order to lengthen this?
Hello Eduard, I did now, and it still not showing on mobile