Large Play button in Centre of preview not working correctly

Stuart Osborne 2 years, 2 months ago

We have noticed that the large play button on the PPV previews doesn’t appear to be functioning correctly, the sound starts but the video gives a blank screen until you click it again, the video controls on the bottom bar seem to still function correctly.

Viewing 2 replies - 1 through 2 (of 2 total)

Martin 2 years ago

Hello Stuart,

Please provide a link to a test page where we can see the issue.

Thanks,
Martin

Martin 2 years ago

Hello Stuart,

Thank you for sending the link privately.

Please disable wp-admin -> FV Player -> Settings -> Integrations/Compatibility -> “Optimize JavaScript loading” for now and it should fix the issue. We will work on improving it and let you know.

Thanks,
Martin

Viewing 2 replies - 1 through 2 (of 2 total)