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Hi,
I have many pages with 2 videos on it.
I added the option to display the splash screen at the end of the video, in order to go back to the initial state at the end, the same than before the first launch (splash screen, clickable to launch the video).
But at the end , the splash screen appears, but isn’t clickable anymore to relaunch the video. The control bar is still there.
After that, if I launch another video on the page, the previous control bar disappears and I can’t click on the first video at all, the first player becomes unusable.
Is that a bug ? I simply would like to get the exact same state at the end of the video than before I press the start button…
Thanks for your help
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Hello Morand,
thanks for reaching out to us!
It is true that the splash image at the end of the video is not clickable to relaunch the video again. However, making it clickable, just like the black screen at the end videos with no end-of-video action is, is something worth considering. Thanks for giving us this feedback.
As for the control bar on the first video disappearing after the second video starts, that should not happen. I tried reproducing this issue, however, everything worked fine for me.
It could be a plugin or a theme conflict causing this behavior. What theme do you use? You can also try disabling other plugins one by one, to find whether the issue disappears. Alternatively, could you, please, provide us with a link to your site containing this issue, so that we could test it hands-on?
Thanks,
Maria
Hi Maria,
thanks for your answer.For the control bar disappearing when another video is launched (only if splash image is set at the end of the first video), I stopped investigating, since I can’t use the splash image at the end…
So, no worries…Unfortunately I can’t provide you a link due to the website commercial confidentiality.
Thanks.
Sylvain
Hello Sylvain,
I am sorry to hear you have decided to stop seeking to resolve this issue.
Should you change your mind and try to solve this issue again, then just go ahead with checking for theme and plugin incompatibilities, as advised in my previous message.
Thanks,
Maria
