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Hi my videos aren’t playing. I get audio, but no images.
When I use the same videos after I have uploaded them on
You Tube they work.Please help, as I really like your player.
Thanks.
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Hello shaile,
do you mean that you download the video MP4 from YouTube and it works? It should work, as YouTube uses the right kind of video encoding.
You can check your video encoding directly in our plugin, just use our video checker. Here’s how, if you haven’t enable it: https://foliovision.com/player/faq#properties-built-checker-report-playing
Thanks,
Martin
Hi Martin,
Thank you for the fast response. Yes, I had done the check earlier, and I got a warning message. I just sent in a report, basically stating what I am writing here.
This is the message I am getting: We recommend that you encode your video at a higher bitrate for better quality!
If I play the video directly in WP and place it in a post (via add media) it works also.
or if I UPLOAD the video to You Tube and use it in the player it works.Thanks again.
Hello Shaile,
the video encoding is fine, although it’s using the isom ftyp.
It plays for me in Firefox 36.0.4 and Safari 7.1 on OS X 10.9.5.
What browser are you using? If it works for you in the core WordPress media player, then it might be using Flash fallback.
Thanks,
Martin
Hi Martin,
I am using Chrome. but I tried in FF also.
Have you had any luck in Chrome
So, how do I stop Flash fallback if this is happening?
Your player is the best one I have seen yet. That
is why I want to use it.Tried 3 different browsers. Same thing. I just get a green screen instead of video.
Hi Martin.
I changed the settings to “prefer flash player by default” and
it seems to be working now.Does this mean people who don’t have flash won’t
be able to see the video? Are there any limitations
as to who can see the video? Will it work on mobile?Thanks.
Hello shaile,
it almost looks like the HTML5 playback on your computer is somehow broken.
It appears you have deleted the fullbridge1.mp4 video, but I found fullbridge.mp4 works. No issues with it in Chrome 41.0.2272.104.
Could you please check the video on our homepage? Does it play for you? https://foliovision.com/
Thanks,
Martin
Yes. very cool video.
Hello shaile,
in that case the isom ftype instead of m4v must be the problem.
Please reencode the video file in HandBrake and see if you still get the playback issue: https://foliovision.com/player/encoding
Or you can use the “Medium quality” covered in our presentation at https://foliovision.com/2014/05/video-wordcamp-presentation slides from “First prepare your MP4 files – use the above parameters” to “Audio codec is equally important – use AAC”
Thanks,
Martin
