Server does not support HTTP range requests!

XT 6 years, 4 months ago

Getting an error when trying to play the embedded video.

Server does not support HTTP range requests!

Viewing 2 replies - 1 through 2 (of 2 total)

Martin 6 years ago

Hello XT,

could you please send the report using our video checker? https://foliovision.com/player/basic-setup/how-to-use-video-checker

Thanks,
Martin

Martin 6 years ago

Hello XT,

I found your report. It seems you are using CloudFlare. You should ask them about enabling the HTTP range requests, but perhaps they won’t support it. In that case you can get a subdomain which you can point to your web server directly, outside of CloudFlare, but it’s best to get a dedicated video CDN if you are serious about your web video.

Thanks,
Martin

Viewing 2 replies - 1 through 2 (of 2 total)