Just updated. Videos will not play on iPad

[Solved]

Deborah 6 years, 8 months ago

Hi. I just updated the player. Everything seems to be fine on desktop and phone, but videos will not play on iPad. Here’s an example:

https://guitaranimal.com/review/evh-wolfgang/

Any help appreciated!

Viewing 4 replies - 1 through 4 (of 4 total)

Deborah 7 years ago

Clarification. Only 9f you tap at the bottom of the video window will it play.

Martin 7 years ago

Hello Deborah,

you are using FV Player 7 and FV Player Pro 6 together. Please make sure you upgrade FV Player Pro to version 7 as well. 7.1.15.727 is the latest one – matching the FV Player version number.

Thanks,
Martin

Deborah 7 years ago

Ahah! Thank you!

Martin 7 years ago

Hello Deborah,

we will add some code into FV Player which will detect if the FV Player Pro version is too old. It already works the other way around. FV Player Pro also disables further FV Player upgrades if your license has expired – to make sure you won’t upgrade to new FV Player without possibility of obtaining matching FV Player Pro.

Thanks,
Martin

Viewing 4 replies - 1 through 4 (of 4 total)