HD Button not showing for Vimeo

Hello Valentin,

if the video checker does not appear at all, then it’s a different issue and you do not need to check for access issues which Maria suggested.

Are you sure you are checking the page with FV Player as editor or administrator? Are you using any page builder?

Thanks,
Martin

Hello Valentin,

you mentioned:

The quality control in vimeo is working.

The video checker does not work for the Vimeo videos.

Please send a link to one of your videos on Vimeo, or create a test page on your website where we can watch one of your videos without the quality switching.

Thanks,
Martin

Hello Valentin,

you are using FV Player Vimeo Security addon. Some video qualites of the new Vimeo videos do not use segmented video files, but large MP4 files with range requests. Some video downloading tools are able to find these MP4 files and then download the video.

So what we did with our Vimeo Security addon was the last resort – we check all the video qualities and remove the ones which use MP4 files. That way we can still protect the video from downloading.

But it seems that for your videos the 1080p or 1440p video quality is very important.

Thanks,
Martin

Hello Valentin,

only thing which we can do right now is to lower the protection on these new videos.

It would be then possible to download the video MP4 file, but at least it would be video only – no audio track – as Vimeo keeps the video and audio tracks separate.

Then we can check if we could use the HLS format for videos like this.

Thanks
Martin

Hello Valentin,

this has been adjusted on the API end. So now your new videos are less protected, the video-only track can be downloaded with the right tool, but it will have no audio. We will check if we could use HLS in cases like this.

Thanks
Martin

Hello Valentin,

these videos now play. Another fix in the API.

We are going to do some experiments with the HLS streams.

Thanks,
Martin