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Hi!
Many of our videos are uploaded to AWS and then embedded on our website with FV Player Pro. I’ve had the same workflow in place for at least 3 years, without any significant issues, until May 14, 2025.
Since May 14, 2025, videos uploaded to AWS have been buffering for about 30 seconds before playing. It’s not an FV Player issue (it occurs when generating an AWS preassigned URL for the sluggish videos), and I haven’t changed my workflow for processing (FinalCut Pro), uploading, and embedding videos.
On the AWS bucket, which stores the videos, “Transfer Acceleration” is enabled, and on FV Player Pro > Settings > Sitewide Player Defaults, the Auto Buffering box is checked.
Do you have any suggestions about what might be going on here and where I might look to resolve this?
Thanks for the help!
John
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Hello John,
Could you please send a link to the page on your website where we can see the issue?
I checked a random video on your Origami Spirit website and it played without any delays.
Thanks,
Martin
Hi Martin,
The following posts (now set to public viewing) have videos that were uploaded to AWS and then embedded on our membership site using FV Player. Videos are toward the end of the post.
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These posts, and those published prior to May 14, 2025, are not buffering.
Smiley Snake (January 19, 2025)
https://www.origamispiritmembership.com/how-to-make-leylas-smiley-snake/SnowFlake Hexa star (May 14, 2025)
https://www.origamispiritmembership.com/video-tutorial-snowflake-and-hexa-star/+++++++++++++++++++
The following posts were published after May 14, 2025 and are buffering
Yossi Pinwheel (June 17, 2025)
https://www.origamispiritmembership.com/video-tutorial-flower-pinwheel-designed-by-yossi-nir/North Star Petal Box (June 17, 2025)
https://www.origamispiritmembership.com/video-tutorial-north-star-petal-box/Guardian of Love (July 9, 2025)
https://www.origamispiritmembership.com/video-tutorial-guardian-of-love-designed-by-leyla-torres/Traffic Light (August 13, 2025)
https://www.origamispiritmembership.com/toy-traffic-light-green-light-for-creativity-and-joy/
Hi Martin,
For clarification, the videos embedded on the OrigamiSpirit.com website are hosted on YouTube, with no buffering issues.
The video tutorials embedded on our membership site, origamispiritmembership.com, are all on AWS.
Thanks!
John
Hello John,
I checked https://www.origamispiritmembership.com/video-tutorial-flower-pinwheel-designed-by-yossi-nir/ – I see that the video takes a long time before it stars to play.
It’s loading pieces of the file, perhaps trying to find the MP4 moov meta data. That videos is 240 MB and it tries to load it in 1 or 2 MB pieces. It did about 180 requests before it reached the end of the file and succeeded. The the video would play and I would have not issues with seeking in the video into unbuffered positions.
This suggests to me that something changed in your video encoding or in the web browser. I used Brave, which is based on the Chromium browser, just like Chrome.
I’m using macOS, so I tried with Safari as well and run into the same issue. Same situation on iPhone with iOS 18.3.
Please use Video Checker to get analysis of your video encoding: https://foliovision.com/player/troubleshooting/how-to-use-video-checker The moov meta data is most likely not placed at the start of the file where it should be: https://foliovision.com/player/troubleshooting/encoding#mp4-and-metadata
To avoid issues like this we created FV Coconut. It lets you upload new videos right from within your WordPress Admin Dashboard. The video storage and delivery is using DigitalOcean Spaces which is more cost-efficient than AWS. More about FV Coconut can be found here:
- https://foliovision.com/player/video-security/encoding/encrypted-hls-coconut
- https://foliovision.com/player/faq-intro/fv-player-coconut-faq
Thanks,
Martin
Thank you, Martin.
I’m sure there are more efficient ways to do this, but our workflow has been to export a FinalCut Pro file to YouTube, then download a compressed streaming version, and upload that version to AWS. Something must have changed recently on YouTube that moved the moov atom to the end of the file.
The easiest solution was to install FFMPEG and reposition the moov atom to the beginning of the file.
We’ve been using AWS for about five years now, and even though using Cocount might be an excellent alternative, I hesitate to integrate another process into the mix at this stage unless it’s necessary.
John
Hello John,
Since you are using Final Cut Pro it seems to be the right place where you should be fixing your video encoding. You should be picking the right encoding preset there and stop using YouTube.
The added benefit of FV Coconut would be that it creates an HLS stream with multiple video qualities.
It seems Final Cut Pro can export to HLS as well: https://support.apple.com/en-gb/guide/final-cut-pro/veree8368c99/mac The presets there should be already optimized for online streaming.
Thanks,
Martin
