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When I set the video to autoplay the sound is mute and has to be turned on manually – can I have the video and the audio autoplay without the audio being in mute form the off.
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Hi Michael!
Depends on what browser you’re using. Some permit autoplay with sound on and do only allow silent autoplay. For example Chrome doesn’t permit autoplay videos to play sound. User has to unmute the video manually to hear the sound.
Once user interacts with the video like that Chrome increases the Media Engagement Index (MEI) for the website and next time users comes audible autoplay is offered.
You can find out more about MEI here: https://foliovision.com/2018/05/video-autoplay-issues
Thanks,
Lucia
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