HTML5: video file not found

encodia 5 years, 2 months ago

Hi there,
we are using your very last version of FV Player and FV Player PRO.

Since this morning, videos (hosted by Vimeo) are no more available. Message shown:
HTML5: Video File not found – Can’t parse the request variable!

I’d try to de-activate all plugins, without success. Video are available on Vimeo and the runs on their platform.

May you further help us?

Kind Regards

Viewing 6 replies - 1 through 6 (of 6 total)

encodia 5 years ago

Your verbose debug shown:

FV FP Video Ads: ad at position 0, disable & hide ui!
FV Player Pro: Preloading 3………. [please obfuscate] of video/fv-mp4 type

Il “Content-Type” HTTP “text/html” non è supportato. Impossibile completare il caricamento della risorsa multimediale https://vimeo.com/xxxxxxxx [please, obfuscate]

Juraj Kacaba 5 years ago

Hi encodia,

Thanks for all the valuable information. We’re currently investigating on what is causing these parsing issues with Vimeo videos. It seems like Vimeo has suddenly changed some of their settings.

We’re constantly working to fix these issues as soon as possible. We’ll keep you posted and inform you about the process throughout the day.

Thanks for the patience we’re trying our best,
Juraj

encodia 5 years ago

As I wrote, please obfuscate URL for SEO reasons. Thanks

Juraj Kacaba 5 years ago

Hi encodia,

The url should not be visible now.

Thanks,
Juraj

encodia 5 years ago

I suppose you did solve the issue, isn’t it?

Juraj Kacaba 5 years ago

Hi Encodia,

Yes, the issue is solved now and Vimeo videos should work fine. If any issue appears, please let us know.

Thanks,
Juraj

Viewing 6 replies - 1 through 6 (of 6 total)