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Display Error of YouTube thumbnails

[Solved]

Foliovision › Forums › FV Player › Bug Reports › Display Error of YouTube thumbnails

  • Inderjit Pal Singh 4 years, 11 months ago

    Hi,

    We have noticed that the thumbnail of YouTube videos in our Foliovision Pro player is not displaying correctly.

    There are black horizontal lines being added to the top and bottom of the player.

    http://prntscr.com/t0x5j9

    URL:
    https://bit.ly/DB-mhwsvcntf

    We have noted this has started to happen after the last upgrade.

    http://prntscr.com/t0x6ea

    Please advise on how to fix it?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Juraj Kacaba 5 years ago
    Avatar photo

    Hello Inderjit,

    Thanks for reaching to us!

    We’ve done some testing and recreated the issue on our side as well. I’ve forwarded it to our development team for a check.

    We’ll get in touch with you in the close future with more info.

    Thanks,
    Juraj

    Martin 5 years ago

    Hello Inderjit,

    these black bars are part of the splash image. I also see you are using this to add some padding to the image which make this more obvious:

    .the-content img.aligncenter {
        margin: 0 auto;
        padding-bottom: 20px;
        padding-top: 5px;
        float: none;
        width: 100%;
    }
    

    Without that rule, this image would fit nicely into your player container.

    I’m also not sure how does aligncenter get added to the image tag of FV Player. My guess is that you might be using some plugin or code to set the alignment of all the images in posts and it’s affecting FV Player as well.

    Thanks,
    Martin

    Martin 5 years ago

    Hello Inderjit,

    we improved the CSS to target the .fp-splash image in FV Player better so that kind of CSS rule you are using won’t take effect:

    1) Could you please reinstall FV Player from this link? https://github.com/foliovision/fv-wordpress-flowplayer/archive/master.zip To do that you will have to first deactivate and delete the current FV Player plugin you are using. WordPress will warn you that you might loose settings and data, but it’s not the case with our plugin, no settings now videos will be lost. Or you can just replace the plugin files via FTP.

    2) Grab a new copy of FV Player Pro from https://foliovision.com/my-licenses

    Thanks,
    Martin

Viewing 3 replies - 1 through 3 (of 3 total)
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