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Hi
Since the latest update I’ve got a problem playing vimeo embedded links. It gives me a HTML 5 error. By disabling this options the videos work again. Any ideas please?
Cheers
Malc
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Hi Malcolm,
I’m really sorry to hear about your issue.
Vimeo is a priority for us so we’ll get this fixed very soon.
Any chance you could send us an example URL and a WordPress admin login so we can troubleshoot this first hand. Martin is on an extended weekend mountain biking so it may not be until Wednesday that he’ll be able to look at it.
Thanks!
Alec
Hello Malcolm,
unfortunately I’m not able to reproduce the issue as on your website you are not using FV Player Pro for Vimeo right now. Can you re-enable the advanced Vimeo embedding?
I setup a demo of your video under “Malcolm” here, does it work for you? https://foliovision.com/player/demos/vimeo-integration
Thanks,
Martin
Hi Martin
I’ve re-enabled the vimeo pro settings, and get the error again.
The site is live, so I’ll be getting a lot of abuse from people very sooncheers
malc
Your demo site is working fine
Hi Malcolm,
Please don’t make it live now. Right now it’s 19:40 on a Friday night and Martin will probably not be online.
Thanks!
Alec
Hello Malcolm,
can you switch it back now? I’ll be able to check it until 4PM UTC and then also later in the evening.
Thanks,
Martin
Hi Martin
I’ve enabled vimeo pro settings again
cheers
Malc
Hello Malcolm,
I can see the issue here: http://powerpod.info/forever-business-presentations/
It plays well on our website though. I’m looking into it.
Thanks,
Martin
Hello Malcolm,
I had a look, but there appears to be some strange issue with core WP Transients. Are you on some cached WordPress hosting?
Could you please post this video on some test page? https://vimeo.com/98398778
That will allow us to troubleshoot this better.
Thanks,
Martin
Hi
Sorry national holiday here. Had the wife giving me grief.
I’ve been using WP Super Cache to reduce the load on the server. This is now turned this off
Cheers
Malc
Hello Malc,
well, we have a national holiday tomorrow. WP Super Cache won’t be a cause for this. Could you please put up https://vimeo.com/98398778 on Wednesday?
You can also order our pro support and we will fix the issue right on your website: http://foliovision.com/pro-support That would be faster than having to figure it out the way we do it now, but we can continue this troubleshooting.
Thanks,
Martin
