• Skip to content
  • Skip to primary sidebar
  • Skip to footer

Foliovision

Making the web work for you

Main navigation

  • Weblog
    • FV Player
    • WordPress
    • Video of the Week
    • Case Studies
    • Business
  • About
    • Testimonials
    • Meet the Team
    • We Support
    • Careers
    • Contact
    • Pricing
  • Products
  • Support
    • FV Player Docs
    • Pro Support
  • Login
  • Basket is empty

Vimeo Connect Error

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › Vimeo Connect Error

  • Devin 3 years, 9 months ago

    Hi Foliovision Team,

    I just started receiving the following error in my wp admin dashboard:

    FV Player Pro: Your Vimeo access token appears to be invalid, please fix it to ensure your videos keep working: Vimeo key check failed: Unable to complete request.[SSL connect error]

    I tried to fix the issue by creating a new Vimeo access token and defining the access token in my wp-config file (this is where I have added the Vimeo access token in the past).

    I’m still getting the error after clearing cache and purging my CDN.

    Do you have any ideas on how I could fix this?

    Thanks!
    Devin

Viewing 4 replies - 1 through 4 (of 4 total)
  • Juraj Kacaba 4 years ago

    Hi Devin,

    Please make a new Vimeo app and copy the Vimeo access token to:

    WP Admin Dashboard -> Settings -> FV Player Pro -> Hosting -> Vimeo(PRO)

    If this won’t help remind us via this thread.

    Thanks,
    Juraj

    Martin 4 years ago

    Hello Devin,

    it sounds like the problem is between your web hosting server and the api.vimeo.com server. If it deosn’t go away please ask your web server technical support about it. That error message “Unable to complete request.[SSL connect error]” is that cURL gets when it tries connect from your server to Vimeo – problem with the SSL certificates.

    Thanks,
    Martin

    Devin 4 years ago

    Hi Martin and Juraj,

    It looks like it was an issue with my web server after all. I created a ticket with my hosting company as well and they must’ve fixed it on the backend because everything seems to be working properly now.

    Thanks for checking.

    Hope you all have a good week!
    Devin

    Juraj Kacaba 4 years ago

    Hi Devin,

    Thanks for helping us improve our player! Pleasure is on our side.

    Making the web work for you,
    Juraj

Viewing 4 replies - 1 through 4 (of 4 total)
Reply To: Vimeo Connect Error



Please Sign in or Register to upload files.

Related Posts

  1. How to Use Vimeo with WordPress

  2. FV Player’s New Features: YouTube Subtitles and Fixed Error Reporting in Chrome

  3. Update: Issues With Vimeo on Older Android Devices

Primary Sidebar

Sign in Register
FV Player Docs Post New Topic

Welcome

to Foliovision support forums! We'll be happy to provide free support to resolve all the reported bugs. You always can start by specifying your OS and browser and steps to reproduce the bug.

If you need help with the installation on your site, please submit a request for a Pro Support Incident. We'll have you up and running in no time, with detailed instructions on how to resolve your issue yourself in the future.

Facing a hard to solve WordPress problem? On a tight deadline?

Let us take care of it for you
right now.

Pro Support Buy FV Player

Footer

Our Plugins

  • FV WordPress Flowplayer
  • FV Thoughtful Comments
  • FV Simpler SEO
  • FV Antispam
  • FV Gravatar Cache
  • FV Testimonials

Free Tools

  • Pandoc Online
  • Article spinner
  • WordPress Password Finder
  • Delete LinkedIn Account
  • Responsive Design Calculator
Foliovision logo
All materials © 2023 Foliovision s.r.o. | Panská 12 - 81101 Bratislava - Slovakia | info@foliovision.com
  • This Site Uses Cookies
  • Privacy Policy
  • Terms of Service
  • Site Map
  • Contact
  • Tel. ‭+421 2/5292 0086‬

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in settings.

Powered by  GDPR Cookie Compliance
Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Necessary Cookies

Strictly Necessary Cookie allow you to log in and download your software or post to forums.

We use the WordPress login cookie and the session cookie.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Support Cookies

Foliovision.com uses self-hosted Rocket.chat and self-hosted Freescout support desk to provide support for FV Player users. These cookies allow our visitors to chat with us and/or submit support tickets.

We are delighted to recommend self-hosted Rocket.chat and especially Freescout to other privacy-conscious independent publishers who would prefer to self-host support.

Please enable Strictly Necessary Cookies first so that we can save your preferences!

3rd Party Cookies

This website uses Google Analytics and Statcounter to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website.

We reluctantly use Google Analytics as it helps us to test FV Player against popular Google Analytics features. Feel free to turn off these cookies if they make you feel uncomfortable.

Statcounter is an independent Irish stats service which we have been using since the beginning of recorded time, sixteen years ago.

Please enable Strictly Necessary Cookies first so that we can save your preferences!