Strive to be personable, to be precise, to be open and to be informative. Do not be anonymous. Do not use a no-reply address.
We didn’t want senior staff visible to the client to prevent clients addressing all issues to senior staff or to always notify our full team.
Observer Status will change the lives of smaller service driven agencies growing into larger agencies.
Intelligent defaults are at the core of brilliant software. You shouldn’t have to micromanage your projects or your software.
A developer’s paradise, here’s two years of experience dealing with the TeamworkPM API.
37signals don’t do client work anymore and live in a bubble. If you face clients and billing, TeamworkPM is a much stronger solution.