Forum Replies Created
I’m actually loading an external script. Can you tell me what the handle of your script is so I can list it as a dependency?
She says your example video plays fine. But I think the codec checks out, will check again.
She says any film on this page, from season 2 tab http://wglg.org/films/
(Choose a film to get to the video)
From the person testing:
“First video seems to work, but then it fails after you try to play another one. Or Firefox crashes entirely.”
Does built-in browser work?
“Yep, Chrome and Android built-in browser play perfectly (same thing with Dolphin – a crappy browser), its just Firefox that is having serious issues.”
Rather than troubleshoot why it was getting this error just in the newest version only on the dev site, I just restricted jquery ui to the page I was using it on, something I was planning on doing anyway, and it’s fine. There are no js errors on the page,
I’m not using a plugin, it’s htaccess. So that’s not going to work. It does have something to do with adding jquery ui core and tabs to functions.php, because when I remove them, it’s fine. And when I add them on the live, not password protected site, it’s fine as well.
I think it has something to do with the password protection. I got a notice on template check that I didn’t have jquery or html5.js, but on the live server it’s fine. This showed up after adding jquery ui to functions, but I only get these fv errors on the dev site.
This just happened after the last upgrade:
html5.js not found in your template! Videos might not play in old browsers, like Internet Explorer 6-8. Get it here and put it into your template.
It appears there are no Flowplayer scripts on your site, your videos might not be playing, please check. Check your template’s header.php file if it contains wp_head() function call and footer.php should contain wp_footer()!
It appears there are no jQuery library on your site, your videos might not be playing, please check.
It only flashes then goes away, but I will have to explain it to some admins, because it’s definitely noticeable, though it doesn’t stay long enough to read, while the color screams error/warning. I think the experience can be improved…
My script is loaded last, after the fv-flowplayer call. I always load my stuff last. It’s still functional, except that it doesn’t seem to know about the play-button class anymore, isn’t writing the play-button, when it was very recently. Here’s what I’m doing, in html:
<div id=”film-player” class=”flowplayer play-button is-splash” style=”background:#777 url(<?php echo $splash ?>) no-repeat;”>
It’s writing the player div without the play-button, that’s my issue. I think it’s more of a style issue than a script issue.
this was working with earlier versions of the plugin, but not anymore.
Can you tell me where the fv version list is again? I’d like to download an older version and see if it’s working there. Or if you have any ideas, that’d be great, the functionality here had been stable for so many versions of the plugin, I wasn’t checking as well as I could have been.
I think it is generic, because the same shortcode call produces different results in different versions.
I’m including html (attached, from view source) from the working version, which has been stable for over a year and from the non working version (dev site with new versions of plugin/wp) and one txt file with just the relevant part pulled out. I would look at that one first, much less to look at!
I did take a look at the api-programming link, and I had some questions about the fv_flowplayer_attributes call. Do you have a full list of attributes? Can you show an example with syntax here? “first parameter is an array of all the player DIV element attributes, second is the video URL.” I’m only seeing the “most important attributes” in the documentation, would like to see all possible attributes.
To be clear, this is only affected with the autoplay call. I’m not seeing autoplay documentation for one video anymore, can you point me to instructions for setting that in on a per call basis, rather than globally? I want to make sure that nothing else changed there. It seems like some sort of timing issue, when the video is played via “autoplay” the play arrow doesn’t disappear, and I can’t control stop, etc.
No, what I’m saying is that after we watched video on the sites a few
times, every page in chrome turned blank after loading.
Update: I restarted my machine this morning, and have been testing,
seems to be better. This may have just been a residual from the
earlier version where the screen turned white on playing video in
chrome, seemed to perpetuate some behavior in the browser that was
hard to get rid of.
So far so good on my end today.
I’m waiting to hear results of more remote testing. html file
attached, if you still want to look at it,
We’re now testing in 2.1.31, and the video seems to play fine, but
we’re noticing behavior in Chrome mac where, after viewing video on
the site, other sites (Facebook, Nytimes, etc.) will load content, and
when it’s completely loaded dump to a blank screen. A tester on a
different computer in a different location described this as “her
Chrome getting hijacked”. She has a lot of testing experience, and
tied it into this version of the player. Unfortunately I haven’t been
able to reproduce this consistently every time, but have reproduced it
enough to be concerned. I haven’t made any other code changes to the
site(s). It just happened to me again after visiting/playing a few of
Restarting the browser and clearing cache didn’t fix it. I
had the video up in Firefox as well, and after I quit Firefox,
restarted chrome and cleared cache a few more times, I was able to
browse sites normally. I know this doesn’t make sense, and didn’t
happen right away again, but this behavior is extremely concerning, as
the overall impression the user gets is of her browser not working.
Can it be tied into some of the buffering settings? It doesn’t always
happen after the first time video plays, seems to possibly be
When I go to Facebook, the login screen loads fine, but when it
actually loads the content, that’s when it disappears to a blank
Subsequent pages on varied sites behave the same way, once this
behavior happens once. Then I have to quit and clear cache a few times
to get it back to normal. I’ve never seen this before.
It does, however seem to be an existing problem on chrome:
that is somehow kicked off by this version of the player. (noticed by
us on Mac, didn’t seem to affect Chrome on the PC).
Let me know if you have any insight on it, I’ll need to make sure I have a stable version that works with the latest WordPress tomorrow. Even though I would rather not go back, I’m fine with using an earlier version.
I’m having major problems with the latest upgrade, I’m having issues on two dev (password-protected) sites where hitting play in chrome mac 28.0.1500.95 causes a blank page to be loaded, with the audio from the video playing. This problem is new, only with the newest upgrade, and pretty worrisome, as the rest of the content disappears completely. In firefox, the video hangs on the loading 3 dots. Earlier versions of the plugin worked fine. Can you show me the url for older versions, as we’re testing sites right now?
I just changed the mime type, and it looks like now I’m getting an
encoding warning. I did spend some more time reading all the docs, and
since I don’t do the encoding either, I want to make sure I understand
so I can communicate to whoever does. I haven’t done encoding in a
couple of years, so bear with me. I guess my file was encoded as
“quicktime” and it should be .mp4? I also read the part about how
chrome will abandon mp4 at some future point, so
“Your best bet for reliable HTML5 video is to provideMP4 and WEBM
variants for each of your videos.” Can you point me to the
documentation for using a variant?
Also, if there’s a platform that I can reproduce the video not playing
on, that would be helpful too.
OK, I had written that I got a different error after I got the mime
type changed, so I changed them back. Is there a global way to change
them in AWS, as I don’t have access to the console.
I followed the instructions for AWS on the video issues, and then got this different warning, that asked me to re-encode:
Warning: We recommend that you re-encode your MOV video into MP4
format. MOV is not be 100% compatible with HTML5 and might not play in Google Chrome. Read our article about video encoding
All videos are playing fine on both chrome and firefox. It’s unrealistic for us to get stuff re-encoded. I don’t have access to the AWS console, so I had to ask someone to follow the original
instructions, but can’t do much more testing with changing those
Can you tell me a particular platform that I can check that may show me that there are actually problems with playing this video? I’m inclined to ignore the “video issues” warning if I can’t reproduce a problem. I switched the settings back to where they were, as everything was working fine on a number of platforms,
I’m using Firefox 22.0 and the video plays fine there, and it doesn’t give me the error message. I do get the warning in Chrome. If it’s just for admins, then I won’t worry about it. I just wanted to make sure that no one else saw the message.
You might want to dismiss the video issues window when a message is sent to foliovision, I have to reload to get rid of it.
I’ll be entering in the play button code sometime today, will this continue to be supported?
I’ll look into the video soon, when I get a breather,
With the newest version, I get this message:
Bad mime type: Video served with a bad mime type video/quicktime! Firefox does not like MOV files with video/quicktime mime type. (show fix)
(this worked fine before on firefox)
I’m no longer getting the last error message I posted, but debug has been set to false
I’m also getting pushback about the player controls on the new version. They don’t want to switch cause we’ve lost the pause/play. I’m not seeing it as an option in the settings, is there any way it can be?
Thanks for all you help!
Just a fyi, I get a json error if I use the latest version on localhost. It seems to work fine, but I do get this error.
my WP Minify settings are pretty basic.
Nothing else seems to be different than default in advanced.
Yes, I use this plugin. I didn’t realize that it didn’t use the enqueue scripts method:
Since it has over 300,000 downloads, this may not be an isolated issue,
Hmmm, I usually load them that way(wp_enqueue_scripts(). I think for this site I may have used a plugin. I’ll research and get back to you.
I want to load jquery in the footer for many reasons. I’ll stick with the old version for now.
to clarify what I meant by same problem, no video, only splash image displayed.
Just upgraded today, 5/16 and I had the same problem. I downgraded and all was well. Hoping you’ll post future fixes here. Browsing in latest chrome on mac. Thanks!
The html 5 fallback is working great on the iphone, but I’m getting QA reports that if someone doesn’t have flash (I know) in their browser, there is no prompt to download it, or to let the user know that they need flash. I can reproduce this in firefox but not chrome. (I see the splash and the play button, but it does nothing)
Is adding those lines (from the beginning of this thread):
“If you like customize your version of plugin, you can add more supported browsers, just add their user agents into the fv-wordpress-flowplayer/view/frontend-head.php on line 8, into the array $aUserAgents.”
the only way I have to support, or at least notify browsers that don’t have flash? Do I need to make html5 the default?
Thanks for the great plugin!
I wanted to check if this is working in the plugin yet. I want to play different clips in one player, by clicking on external links, and if I remember correctly I used the playlist functionality when I did it in html with flowplayer.
If I modify the css file of the plugin, will it get overwritten when
the plugin gets updated?
OK, now I removed my license #, and it’s working. So far it’s not showing the logo. So it had something to do with loading the commercial player. I’ll keep an eye on it.
I just did a find differences on the embed code that’s getting spit out, and the only difference is that the version on the server, which isn’t working is using the commercial version. (the server name is referenced for local assets, scripts, etc. as well) Other than that, the embed code is identical.
Thanks for the prompt reply, Zdenka,
I just figured out that it’s not the theme, it’s now working for me locally (that warning had to do with the deprecated has_cap function)
But it’s still not working on the dev server.
Could password protection be interfering with it? Besides a very limited amount of data, that’s the only difference between servers.
And files are using absolute urls, so it’s not a path issue.
Hmmm, I don’t think that’s the problem, as there are no errant spaces, or even php open/close tags around there, and that file has not been modified from core, having the problem in 2 different installations. I also checked my functions.php file within my child theme and it looks legal as well.
which explains the problem. I haven’t found the offending character/space yet, but will follow up when I do.