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Hi,
I just updated to Flowplayer 2.1 on my WordPress site. As soon as it updated all the video players disappeared and only display the splash images in their place. The videos are being hosted on Amazon S3 and are .mov files. Up until this point I’ve had zero issues with Flowplayer playing .mov files. But as soon as I updated the to 2.1 the videos aren’t even displayed.
I thought maybe it was a .mov issue – but when I changed the source file to a .m4v it still doesn’t display the video player.
Please tell me there is an easy fix for this. If I have to change things manually it represents days of work for my membership site.
Thanks.
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Hi Joel,
With the issues you are facing, I’d recommend you temporarily downgrade to version 1.2.7 if it’s a live site.
To revert to the most recent version, you can download it here.
For your future reference, all previous versions of all WordPress plugins are available under the Developer tab.
We’ll be in touch with you directly about helping you with the upgrade to the HTML 5 version next week.
Thanks for letting us know about your issues.
Thank you. Downgrading worked. Are you guys still working on bugs for the update?
Hi Joel,
We did a lot of testing before release so we are surprised to see these issues.
FV Flowplayer v2 works well for us in all browsers and with flash fallback and in all mobile devices. Really a super upgrade, giving flash fallback and much better mobile performance.
FV Flowplayer’s lead developer suffered a bike accident on release day (broken arm) so we are not able to troubleshoot people’s sites in real time (as we normally would do on release).
We’ll be in touch to help you through the upgrade next week. Your environment sounds like a very good test as you have some non-standard but common technology there.
Thanks for using FV Plugins!
Making the web work for you, Alec
Thank you again Alec. You saved me lots of time. I’ve loved using Flowplayer and am excited to see all your new changes. :-)
I also am having the same issue. Down grading corrected it.
I’m having the exact same issue – will try downgrading.
Rgds
– Ian
Downgrading worked for me.
I have .mp4 videos rather than .mov
Cheers
Ian
Hi Gentlemen,
Thanks for your reports. I’ve just tried a clean upgrade on a site I run as an end user, doing an auto-upgrade from the WordPress repository.
After updating, I too had trouble as well on Uncoy.com with the splash screen being too large and not being able to start the video. The post includes an .mp4 video.
I changed one of the default options:
Convert old shortcodes with commas: False
I initially removed the splash screen (showed up too large) and the size parameters but once I changed the option above, I was able to add the splash screen back AND the size parameters.
I changed the [flowplayer src='path.mp4'] to [fvplayer src='path.mp4'] by hand.
We need to get the default options set right and hide the ones which really shouldn’t be played with. At Foliovision we prefer simple software with intelligent defaults, so I’m not quite sure what persuaded me to allow all of those features to go into FV Flowplayer 5.
Here’s a screenshot with the working settings.
http://uncoy.com/images/2013/05/working-FV-Flowplayer-options-v2.png
Let me know if this helps anyone else.
Thanks for using FV Plugins! I’m very sorry for these issues.
Phew! I had exactly the same issue. Glad to see that it wasn’t just me, and thanks for the advice on how to go back to the previous version. Back to normal now. Ha-ha that’ll teach me to mess around doing updates and fixing things that aren’t broken! Hope you get it fixed soon.
Hi Alec,
I just upgraded and had the same problem as Joel and Ian, the download got me back to life.For clarity are you saying that we have to change our shortcodes from [flowplayer ….. ] to [fvplayer ….. ] or are you going to come out with a fix and another update to allow us to continue with the existing shortcodes?
Regards
KeithIt may well be site dependent. I ran the plugin on another site too and the upgraded version worked fine there. The only weird thing is that the play button is close to invisible.
Ian
same issue. downgrading cured it.
Oliver
Hello all,
we are working on a new version and we are close to releasing it.
It will make sure the Flowplayer is properly cached for each version, so you won’t have these issues after the upgrade. I was able to reproduce some of these issues, but clearing the browser cache always solved the issues.
We also put in an improved play icon, which is more visible of bright backgrounds.
Hello Keith,
the plugin works actually works with both [flowplayer] and [fvplayer] shortcodes. No need to update all of these to [fvplayer]. This was just a mistake in the Settings screen, it should not be recommended to do unless you are having no issues with the new version.
Thanks,
MartinCan somebody please provide step-by-step instruction on how to downgrade back to a working version?
Hello all,
we released an updated version.
See full list of changes here: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/changelog
Hello Andy,
here’s a guide, if you have some basic WordPress experience, you can do it: http://foliovision.com/wordpress/plugins/fv-wordpress-flowplayer/downgrading
Thanks,
MartinHello, I updated to 2.1.1 version and my shoutcast stream doesn’t work as well. Any thoughts?
Marvin,
Thanks for the information, I put it back down yesterday, but then updated to 2.1.1 today. I believe I have them working again on Chrome and Firefox. Is there a way to get these to work on IE9?
Thanks,
Andy
Sorry if this posts again, but I’m not seeing it on here. Is there anything I can do to get these videos to play on IE9?
Hi Martin – thanks for working on the fixes.
The play button is a little more visible now – but still largely invisible if you have a white background on the splash page where the button is. Can you not just use the old one? It worked perfectly.
Is there any way of getting a border on the video (especially round the splash page). Right now the splash kind of appears disembodied on the page so it doesn’t look like a video. Just a picture with a barely visible play button.
I also can’t see a play/stop button on the player itself – is that an option now?
Ian
Further note – what on earth is up with the volume control slider on the new player. Instead of the normal slide left to right thing as per most players there seems to be this weird – hold down and expand from the middle out thing going on. Very clever but completely confusing.
Ian
Hello Andy,
please read the first question (“My video doesn’t play in some browsers.”) on our FAQ page.
Hello Ian,
You can change the arrow by copying its CSS into your template and adding some element ID in front of it to overrule the Flowplayer CSS. I added this into FAQ, check “How can I change the play icon?” in our FAQ page.
To add border to video, use div.flowplayer.is-splash in your CSS.
The player doesn’t come with play/pause button by default. That’s how it works in the default Flowplayer template, but surely there are custom skins which have this feature.
We haven’t changed anything on the volume control slider. If you are seeing some strange behavior, it should be caused by some CSS rule. I did a test, if you center the video using the obsolete <center> tag, the volume control is affected like you described. If you use div with style=”text-align: center” or respective class of your template, it’s not happening.
We will check if Flowplayer have a fix for this, otherwise we will submit our own fix. However <center> tag should not be used anymore.
Thanks,
MartinThanks Martin – I’ll try those things out. I suspect Flowplayer may have changed something that’s messing up the formatting when centred – it didn’t used to do that.
To be honest, I keep forgetting that al lot of the changes are actually flowplayer and not your plugin!
Ian
Hello Ian,
we will fix that in next bugfix release. I hope we can release that today.
It will fix issue with video alignment and with volume control alignment. And hopefully we can put in some automated check for IE9 issues with bad mime type.
Thanks,
MartinHello Ian,
version 2.1.2 was released. It should fix your issues with volume bar alignment.
The IE9 check will have to wait with some fixed in editing to next week.
Thanks,
MartinHello,
Just upgraded today, 5/16 and I had the same problem. I downgraded and all was well. Hoping you’ll post future fixes here. Browsing in latest chrome on mac. Thanks!to clarify what I meant by same problem, no video, only splash image displayed.
Thanks!
Hi Everyone,
The IE 9/10 issue is resolved (good or bad mime type). The current solution is to serve via Flash to those two browsers.
A little bit later we’ll be moving to something more sophisticated which will allow people with properly configured servers for mp4 to serve HTML5 to IE 9/10.
Thanks for using FV Plugins!
PS. We are actively upgrading, improving and fixing FV Flowplayer 5 so please keep those user reports and requests coming!
Hello,
I update to 2.1 now I am getting error messages on all my videos – please tell me how to downgrade back to older version. I have been using plugin for over 1 year no problems before
Here is the error message.
Thanks
Analysis of https://s3.amazonaws.com/…./Seven/1.m4v (remote):
Bad mime type: Video served with a bad mime type application/octet-stream! Some web browsers may experience playback issues in HTML5 mode (Internet Explorer 9 – 10). Currently you are using the “Default (mixed)” Preferred Flowplayer engine setting, so IE will always use Flash and will play fine. (show fix)
Format: mp4
Meta Data (moov) position: 32
Seek points: 12964 (stts sample count)
Audio: 1 stream, mp4 (ISO/IEC 14496-3 AAC) 44100Hz, 2 channels, 16bit, stereo
Video: avc1 (H.264 Encoder) codec, M4VP file type(show more info)
Hello Doug,
the diagnostic messages about video go only to the admin user (if you’re not logged in or logged in with a user account you shouldn’t see it). The reason we set it up this way is that many people do have issues with their video encoding. And we’d like to help you improve it.
Your server is indeed using bad mime type for the video. You should click “show fix” to see what to do to improve compatibility of your videos. Otherwise you might have issues with some browsers. We know Internet Explorer 9 and 10 is sensitive to this, so we default to Flash for it. Once you fix this issue, you can switch “Preferred Flowplayer engine” setting to fully HTML5.
However we will add an option to disable the checking in next version.
Thanks,
MartinHi Martin,
I have the same problem – I updated the Flowplayer plugin and now all of my live e-courses look very amateurish with no borders on any of the embedded videos.
I’d rather not have to explicitly specify a previous version and would prefer to add a border to the latest version if that’s possible. I searched for this to solve the problem and arrived here but can’t get it working.
I tried adding div.flowplayer.is-splash to the CSS as you suggested but it doesn’t change anything,
please help?
Hello Alan,
the CSS rule needs to play well with your other rules, so it’s not always so simple.
We will add an option for the border and its color into Settings and turn it on for whoever upgrades from older versions.
Thanks for the tip!
Martin
Hello Alan,
we released version 2.1.20. It has a setting for video border. Just check Settings -> FV WordPress Flowplayer -> Colors -> Border.
Please let us know if you have any more issues.
Thanks,
MartinThat’s awesome,
many many thanks Martin,
Alan
