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Issue with video checker

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › Issue with video checker

  • Wendy 11 years, 11 months ago

    Hello,

    I upgraded the plugin and now I get a notice on my videos:

    “Analysis of http://…..com/wp-content/uploads/2013/06/Commercial-Reel_IMDb.mp4 (local):

    Error: Could not open “//cdn.foliovision.com/var/chroot/home/content/33/asdf/html/wp-content/uploads/2013/06/Commercial-Reel_IMDb.mp4″ (does not exist, or is not a file)”

    Thanks,
    Martin

Viewing 9 replies - 1 through 9 (of 9 total)
  • Alec Kinnear 12 years ago
    Avatar photo

    Hi Kristina,

    Yes, only you can see it. But it’s a strange error as the file is there.

    Martin, could you take a look?

    Making the web work for you, Alec

    Martin 12 years ago

    Hello Kristina,

    we’ve been in touch with you via email and we fixed the issue on the site. The fix will be part of the next release.

    It appears that your web host is using a different kind of configuration, where each site it represented internally as a sudomain and that made the PHP server variables a little bit complex. We added code to handle this.

    However the warnings still appear as read – they suggest you that you rename these files from M4V to MP4 for better compatibility. The details are explained in the admin notification box:

    “We recommend that you change file extension of M4V videos to MP4, to avoid issues with Firefox on PC. Currently you are using the “Default (mixed)” Preferred Flowplayer engine setting, so Firefox on Windows will always use Flash for M4V and will play fine.”

    Thanks,
    Martin

    Wendy 12 years ago

    Just a fyi, I get a json error if I use the latest version on localhost. It seems to work fine, but I do get this error.

    W.

    Martin 12 years ago

    Hello Wendy,

    this could be caused by a missing function in PHP on your localhost. Could you please look for the exact error message in your PHP error logs?

    Or it might be caused by WP_DEBUG. Enabling this constant will cause WordPress to report all the PHP errors and they might break the JSON response. Please check your wp-config.php file for it.

    Thanks,
    Martin

    Wendy 12 years ago

    Hi Martin,

    With the newest version, I get this message:

    Bad mime type: Video served with a bad mime type video/quicktime! Firefox does not like MOV files with video/quicktime mime type. (show fix)

    (this worked fine before on firefox)

    I’m no longer getting the last error message I posted, but debug has been set to false

    I’m also getting pushback about the player controls on the new version. They don’t want to switch cause we’ve lost the pause/play. I’m not seeing it as an option in the settings, is there any way it can be?

    Thanks for all you help!
    Wendy

    Martin 12 years ago

    Hello Wendy,

    the warning doesn’t stop your video from playing. It’s just a note for you to check your video if it plays. We had issues with the above video format and mime type in Firefox, so we added that one.

    If these videos play for you, could you please let us know what operating system and Firefox version are you using? Then we can narrow down our check.

    Also, there was no change on the player controls recently. Or do you mean that it’s different from version 1.x? If so, here’s how to add the play/pause button on the control bar:

    add_filter( 'fv_flowplayer_attributes', 'tweak_fv_flowplayer_attributes', 10, 2 );
    function tweak_fv_flowplayer_attributes( $attrs ) {
    $attrs['class'] .= ' play-button';
    return $attrs;
    }

    Just put the above code into the template’s functions.php file.

    Thanks,
    Martin

    Wendy 12 years ago

    Thanks, Martin!

    I’ll look into the video soon, when I get a breather,
    W

    Wendy 12 years ago

    Hello Martin,

    I’m using Firefox 22.0 and the video plays fine there, and it doesn’t give me the error message. I do get the warning in Chrome. If it’s just for admins, then I won’t worry about it. I just wanted to make sure that no one else saw the message.

    You might want to dismiss the video issues window when a message is sent to foliovision, I have to reload to get rid of it.

    I’ll be entering in the play button code sometime today, will this continue to be supported?

    W

    Martin 12 years ago

    Hello Wendy,

    yes, the video warnings are for logged in admins only. That’s why it says: “Admin: Video Issues”. In next version, there will also be a tooltip on the whole video checker box, to avoid confusion.

    So you probably were logged in Chrome and not logged in Firefox.

    The video checker dialog can be closed the same way as you open it – by clicking the “Admin: {video status}” word in the top left corner of the player.

    The fv_flowplayer_attributes WordPress filter hook was added few versions back and we will keep it. I added more about it into the FAQ as “How do I customize the control bar?” question.

    Thanks,
    Martin

Viewing 9 replies - 1 through 9 (of 9 total)
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