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Hi Eduard,
Image attached.
You may be able to see other issues and I’d appreciate any and all feedback to help me prevent future issues and anyone else that has similar problems.
Thank you again.
– Steve D.
All is working now.
It turned out to be a combination of things – I think.
The Server support staff confirmed there was a configuration issue of the server after the change in the server package but has not yet replied to my question as to the exacts of the ‘mis-configuration’.
But here is where it gets a little more odd.
The videos now give me the yellow ‘Video Warnings’ error message and when I change the S3 URL from https://plrvideodirect.com.s3.amazonaws.com…
to
https://s3.amazonaws.com/plrvideodirect.com…It works perfectly and gives me the green Video Ok message.
So instead of getting my video URL from Cloudberry Explorer which I always do and it, up until recently, always worked, I got the URL from my AWS Management Console.
Bottom Line – everything is again working.
Hopefully this will help anyone else that has similar issues.
– Steve D.
Yes I’m seeing the correct time on all my sites so it had to be a time thing or whatever it was it affected the time.
So with whatever they ‘fixed’ it corrected the time and everything is synced up properly now.
Thank you.
– Steve D.
Hi Martin,
I re-contacted the server people and luckily got someone that knew more than the last person I spoke with and he confirmed it was a server issue and he did some configuring – told me what he was doing but all I heard was a foreign language.. svg or scgi or something like that was not properly setup when I upgraded my server package.So he did his thing and all the sites are working perfectly now.
So again, thank you and have an awesome weekend.
– Steve D.
Hello Martin,
Thank you for getting back to me so quickly.
I thought of the caching being an issue as well but I have another site that is not on Cloudflare AND has not caching plugin but throws up the same error.http://s3simplified.com/
So far the common denominator that I can see is the FV Flowplayer plugin is on all these sites AND they are all on the same server.I think it is something to do with the time on the server being off but when I contacted them yesterday, they said there were no errors showing in their logs and to contact you.
I’m not that knowledgeable in the techie side of these things so if you could give me something to take back to the server people to help them solve the problem, that would be awesome.
I think it is the server time because on the General Settings page of my WP sites the ‘local’ time is 4 hours ahead of what it should be. It is set for Chicago (Central) time and that is my time zone. It is showing 4 hours ahead of what the clock on my wall is showing.
So anything you can tell me to take to the server people will help.
Thank you again Martin.
– Steve D.
