Forum Replies Created
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9 years ago in reply to: slow video still after plugin cleanup
Hi,
i have a question concerning streaming. I use cloudfront and your pro plugin to stream thousands of videos in a paid vod site. At times all play fine but at other times, mainly during the night it gets too slow. Is there a way to fix this?
Thanks
Miguel
9 years ago in reply to: Smart TV Fullscreen9 years ago in reply to: Update problemI managed to make it work, i had to put the pro licence again. Thanks
10 years ago in reply to: cloudfront streaming distributionhi again, thanks for the support, i was able to make it work in the end. I had to change the links to https//cloudfrontdomain/file, now all works and i can see a huge difference.
Thanks
10 years ago in reply to: cloudfront streaming distributionin the cname i had it pointed to the bucket, i changed that now to the cloudfront domain, now i get usage and logs but no videos work anymore.
I did everything to setup cloudfront but never got it to work.
It always says video file not found. If i put the link in the browser (cname/file.mp4) i get this:
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<Error>
MissingKey
<Message>Missing Key-Pair-Id query parameter</Message>
</Error>that seems correct, why no videos work anymore, i put all credentials, bucket, rmtp, cloudfront, i can’t figure out what is wrong, i never managed to get cloudfront to work, only s3 was working but never the distribution.
10 years ago in reply to: cloudfront streaming distributionhi, yes the urls are all like this: http://vod.example.tv/8142_500K.mp4
In cloudfront i used a cname: vod.example.tvAll media works but it seems it’s not using the cloudfront distribution
10 years ago in reply to: cloudfront streaming distributionhi, actually i did this 3 months ago, i never got any stats, cloudfront in the monthly bills appears as 0, there’s no usage for it either, it’s as if it’s not used at all.
thanks, that fixed it.
hi, i logged in and checked my products and it shows no active licenses even though i recently bought the plugin in august. All the features are working like cloud etc, just the logo isn’t.
hi, i recently updated the version of your plugin mainly because i wanted to change the logo position. Everything still works fine except now i have the flowplayer logo showing instead of the one i inserted. Do you know how i can fix this? Thanks
hi,
i meant to hide the clip thumbnails under the player and have an always running playlist without giving next/previous control to users. Basically i mean to have a virtual 24h channel with a playlist running at all times. Is there any way this is possible to achieve?
Thanks
hi,
i’d like to ask some info about the playlists. Is it possible to remove the clip thumbnails altogether? Also, is it possible to make a playlist with a start time so it runs continuously like a live stream?
Thanks
10 years ago in reply to: Live streaming possible?hi,
i’d like to ask some info about the playlists. Is it possible to remove the clip thumbnails altogether? Also, is it possible to make a playlist with a start time so it runs continuously like a live stream?
Thanks
10 years ago in reply to: Firefox issues with custom audio sample rateThe last issue is with android controls, if i seek the video, the 3 dots appear and remain over the video all the time. If i go full screen, no controls work at all.
10 years ago in reply to: Firefox issues with custom audio sample rateIn firefox the audio is in slow motion. If i select force flash by default, then in firefox everything works fine but by doing that, the videos don’t work anymore in internet explorer and i can no longer seek the video in any browser, so it must be something to do with the player in order to have it work fine in firefox. In all other browsers it works fine.
You had mentioned that there was an issue due to the file protection in cloudfront.
10 years ago in reply to: seek forward and buffer timehi
now the only 2 problems i have are:
In firefox the audio is in slow motion. If i select force flash by default, then in firefox everything works fine but by doing that, the videos don’t work anymore in internet explorer and i can no longer seek the video in any browser, so it must be something to do with the player in order to have it work fine in firefox. In all other browsers it works fine.
You had mentioned that there was an issue due to the file protection in cloudfront.
The last issue is with android controls, if i seek the video, the 3 dots appear and remain over the video all the time. If i go full screen, no controls work at all.
I only have those 2 issues.
thanks
Miguel
10 years ago in reply to: seek forward and buffer timehi,
i have a little issue in playback, when playing the hd video, the playback is not continuous, it sometimes stops then plays again as it buffers. What can i do to improve this and make it smooth at all times?
I saw some sites using the flowplayer flash version and their playback is always smooth even though it’s streaming a 1080p video which has 1.3gb in size. I stream 720p files which have 200 – 600mb in size and the playback is not so smooth even though i’m using cloudfront. I put download protection on the files and used the cloudfront domain as rtmp address. In mobile version, the files play good but when i switch to hd, the playback is slow and constantly stops/plays.
10 years ago in reply to: Firefox issues with custom audio sample ratehi,
another fix was for the Android platform. There’s 2 bugs in the player:
1. When you play and then you seek, the 3 dots stay on the video while it plays.
2. When you go full screen, no controls are available, you cannot play/pause or seek the video.
I tested with the Samsung Galaxy Tab 4 tablet.
Thanks
Miguel
10 years ago in reply to: Firefox issues with custom audio sample ratehi,
did you release the rtmp fix for the download protected cloudfront files? I was waiting for that update. thanks
Miguel
10 years ago in reply to: Firefox issues with custom audio sample rateThanks,
in the future i will encode the new videos with handbrake and your recommended settings. Right now all have AAC audio but the rates are different. So the standard audio for all formats mobile, sd, hd should always be 44.100Hz?
Thanks for the rmtp fix, that will then allow to seek the videos, right?
Miguel
10 years ago in reply to: Firefox issues with custom audio sample ratehi,
yes i noticed also chrome now won’t let me seek. I cannot test on ios but i imagine it should be fine there since it doesn’t take flash. I put the rtmp into the flash server field but it affected the performance, so i will wait for your fix. Thanks
10 years ago in reply to: Firefox issues with custom audio sample ratehi,
thanks, setting it to flash by default fixed the audio issue. Only thing is that i cannot seek the video anymore unless the bit has loaded. Is that normal?
10 years ago in reply to: seek forward and buffer timehi,
i use safari on windows 7. it’s version 5.1.7. Version 7 for windows is not available as far as i’ve searched.
Can you also test firefox to see if the audio is fine, on my pc it plays in slow motion but it could be my machine.
Thanks a lot for your support.
10 years ago in reply to: seek forward and buffer timeok,
this is the url: ‘www.r….tv/ondemand’
You can login with this account so you can see the videos:user: demo, password: r….4
thanks
10 years ago in reply to: seek forward and buffer timehi, thanks, it’s fixed now. I’m working on an private site, i don’t know if it’s ok to give you the link so you can test a video a see if you encounter the problems i do.
10 years ago in reply to: seek forward and buffer timehi,
could you tell me where do i use this: .flowplayer ul.fv-player-quality li a { width: 80px }
to change the size of the quality buttons so the text inside them doesn’t come out. Thanks
10 years ago in reply to: seek forward and buffer timeJust for info, I tested on internet explorer now, no issues, all fine, sound, controls, quality. Only thing is it sets low quality as default but that’s not a big deal.
10 years ago in reply to: seek forward and buffer timehere’s a round up list of all issues i have:
Chrome issues: https://foliovision.com/support/fv-wordpress-flowplayer/troubleshooting/google-chrome-video-artifacts
Safari: no video works, it stays in the splash image, the video plays, you can hear the sound right and the progress bar works but the video stays on the splash image and if i remove the splash, it stays on a black screen. If i click the quality switch, i can see for a second the image of the actual video before it goes back to the splash again. Note that before i got the pro version of your plugin, safari was working.
I tested with Jw player as well as the old flowplayer and media element, and those issues didn’t happen.
The reason none of those players were ok for me was the file protection, cdn, fast forwarding and other features that were not there in the wordpress plugins.I cannot re-encode the files as there are 1500 of them. Besides they were encoded specifically for the web using CARBON CODER, a professional encoder.
10 years ago in reply to: seek forward and buffer timehi,
to change the text size inside the quality buttons, or the buttons themselves, this code you gave me: .flowplayer ul.fv-player-quality li a { width: 80px }
do i use it here: fv-player-pro/css/style.css
or is it elsewhere?
thanks
10 years ago in reply to: seek forward and buffer timejust an update, those artifacts show a lot on chrome, but in safari and firefox that doesn’t happen.
10 years ago in reply to: seek forward and buffer timehi,
thanks.
There’s another little issue, also happens on your video samples, there are some kind of artifacts that appear in the middle of the video, kind of like broken picture. I took a screenshot to show you: absoluteps4.com/picture_artifact.jpg
This happens on all videos mine and yours too and is very noticeable mainly if you go full screen.
10 years ago in reply to: seek forward and buffer timehi,
i tested the clips, they work on safari, except it’s not possible to seek through the video unless in the loaded bits. In android, your videos have the sam problem with the 3 dots constantly on the screen even though the video is playing.
10 years ago in reply to: seek forward and buffer timeFor android, i’m testing on a Samsung galaxy tab 4 tablet.
10 years ago in reply to: seek forward and buffer timehi,
i tried those clips with the basic jw player for wordpress as well as media element and both worked fine accross all browsers, android and ios. That was using standard unprotected S3 storage and a single clip.
10 years ago in reply to: seek forward and buffer timei kept only 2 profiles. it works in chrome and firefox. In Android the loading dots stay always on, in safari, it doesn’t work, it stays on the splash image.
10 years ago in reply to: seek forward and buffer timei kept only 2 profiles. it works in chrome and firefox. In Android the loading dots stay always on, in safari, it doesn’t work, it stays on the splash image.
10 years ago in reply to: seek forward and buffer timehi,
for the multi bitrate support, does it have to have 3 profiles or can it have just 2? For example mobile and HD and remove the middle one.
10 years ago in reply to: seek forward and buffer timebasically quality switching works in chrome, except the 1500k clip gets cut around the edges. The playback performance is still not so great even though it’s in cloudfront. If i remove ‘flash player by default’ it won’t work in safari, and if i tick it, it won’t work in firefox and chrome. I’m using the Cname url in the video, i tried to use the cloudfront one but it doesn’t work for some reason.
10 years ago in reply to: seek forward and buffer timehi,
encoding problem, it’s not possible, those clips were tested before with the classic flow player and they worked perfect accross all platforms including IOS. They were also tested with JW and octoshape players and always worked fine.
In safari if i remove the quality switching option and set the flash player by default, the clip plays, but then it doesn’t play in firefox anymore.
10 years ago in reply to: seek forward and buffer timehi,
i upgraded but it didn’t make a difference. The problem is strange, mobile and hd video play normal full screen, but the sd one is cut around the edges and you can see the splash image behind it. In safari, the video seems to start, the progressing bar but the screen stays on the splash image, it doesn’t show the video even though the progress bar is progressing.
10 years ago in reply to: seek forward and buffer timehi,
i give you the latest update.
I managed to get cloudfront working by using the cname in the url, instead of the classic cloudfront on.
This way it works on chrome, firefox but not in safari, it says video not found there. Another issue is the quality switching, if i put hd it’s ok, mobile seems ok (sometimes it pixelises in chrome unlike in firefox), but the sd one, if i click it, it puts the video over the other video which is strange. And the mobile word label, i would need to rename it so it doesn’t come out of the box.
10 years ago in reply to: seek forward and buffer timeHi,
for the cloudfront, i put restrict bucket access in the settings to avoid people downloading, the link i use is like this: https://d2a0xxxxxxxxxxx.cloudfront.net/xxxxx_2500K.mp4
It won’t work. If i copy and paste the link in the browser, it shows me this: <Error>
MissingKey
<Message>Missing Key-Pair-Id query parameter</Message>
</Error>10 years ago in reply to: seek forward and buffer timeanother update. I got quality switching working fine. The mobile word goes out of the box, could i rename it? Now i’m just missing the cloud part as right now it only works if i use the s3 link and not the cloudfront one.
10 years ago in reply to: seek forward and buffer timei forgot to mention, i managed to open the rsa key, it’s a long one and pasted it in the flow player cloud field for that.
10 years ago in reply to: seek forward and buffer timehi,
the K’s are all caps. I put those settings, in the shortcode how should name the video? I tried for example: video_HD.mp4, video-HD.mp4, video-HD but none worked. I put all the cloudfront details but if i enter a cloudfront link ex: 16166561.cloudfront.net/video.mp4, it doesn’t work, if i use the s3 link, then it works, now the fast forward works too, the only things i’m missing are the cloud, because i still have the problem with playback not smooth, start/stop and the quality switching. These 2 issues i don’t know how to sort them out, i did all the cloud config using your guide.
10 years ago in reply to: seek forward and buffer timehi,
i bought your licenced player and i have a few issues in setting up cloudfront.
I have the cloudfront, entered it in the global configurations, the secret key i can find where that is. I got a key pair when i set it up but they are .pem files i can’t open.
Then for video quality switching, i have my files uploaded like this: filename_500k.mp4, filename_1500K.mp4, filename_2500K.mp4. I’m not sure how to set it up mobile, sd, hd using those labels?
For the rmtp path i just entered the file name in the bucket?
I’m trying to get cloudfront to work, i created a web and rmtp distributions following your guides. Obviously i’m missing the above details in order to make it work. Thanks. Miguel
10 years ago in reply to: seek forward and buffer timehi,
ok i will buy it online. I’m using Amazon S3 for storage. I setup a cloudfront and rmtp distribution as well. The files i have are all mp4 in 3 rates 500, 1500, 2500k. I did also change the mime to video/mp4. I will now proceed to buy your full license so i can test everything, multi-bitrate etc and see the results. I thinks this should solve all my issues. Thanks, Miguel
10 years ago in reply to: seek forward and buffer timehi,
thanks for the reply. Can you send me the invoice so i will make the bank transfer today and send you the receipt so i can get started.
I currently have an amazon s3 account with mp4 videos in 500k, 1500k and 2500k hosted there. I’m using wordpress and your free fv plugin. With this setup on chrome and all browsers, it won’t let me seek the video apart from the bit it has loaded. I don’t know if by switching to a cloud distribution will change that.
Miguel