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Update problem

[Solved]

Foliovision › Forums › FV Player › Requests and Feedback › Update problem

  • Miguel 9 years, 8 months ago

    Hi,

    i’m running your player version 2.3.7 with the pro extension for a paid vod site with thousands of videos. I tried to update your plugin version since it has been a year i didn’t update it. As soon as i updated it, all videos stopped working, it cancelled most settings i had put there such as s3 and cloudfront, quality switches etc. I put everything back but it won’t play any videos. If i put only s3 credentials or both those and cloudfront or only cloudfront, it still won’t work. I reverted to the old version i was using but won’t work anymore. Everything is right, i even recreated a private cloudfront key but it’s still not working. How can i update your plugin successfully and have it working as before? Since this is for a paid site, i must fix this as soon as possible. Thanks

    Miguel

Viewing 2 replies - 1 through 2 (of 2 total)
  • Miguel 10 years ago

    I managed to make it work, i had to put the pro licence again. Thanks

    Martin 10 years ago

    Hello Miguel,

    sorry about the issues, we had some issues with the update processes, but since version 6.0.3.5 it should be much less severe.

    The settings should definitely not be disappearing. If the FV Player Pro becomes in active some of the settings might be hidden, but should still be there.

    Thanks,
    Martin

Viewing 2 replies - 1 through 2 (of 2 total)
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