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I’ve had my site advertised for a while now and am realizing that I have a big problem.
75% bounce rate.
The intro video (and all the other 600+ videos) are taking 5 seconds to load. Most of the videos are in pop ups but sometimes imbeded.When I look at the videos on the vimeo site they open and play immediately. But on my site 5 seconds usually.
I’m on WP, S2member and Divi Elegant theme.
StringsAlong.com and JazzAkio.com are my sites.Can you suggest the best way to export from Premier Pro to load on Vimeo?
Any settings that you have found to optimize playback?What would be your best advise working with videos?
Thanks, Katalina
I’m sure the confusion is mine. I updated and both sites are working now.
So can you explain were do the notifications for new versions come?
Do I see it on WP for the free and paid plugin?Do I need to keep an old version in WP? which one?
Thank you, Katalina
On my other site I have Version 0.5.1 .
Last time we emailed I was told to
delete the old versions?I need clear and exact instructions that will work.
This has been too much work.
Although everyone has been really nice to deal with!Do I need to keep the original FV Player Pro?
Version ?What about the FV WordPress Flowplayer versions?
Thanks Katalina
I only have Version 0.3.8
installed and act.Now what?
Thanks, Katalina
I installed the up[date and got a fatal error!
Plugin could not be activated because it triggered a fatal error.
Fatal error: Cannot redeclare class FV_Player_Pro in plugins/fv-player-pro-4/fv-player-pro.php on line 2485???
Katalina
Thanks, I disabled the other colorbox.
What does it mean on your settings page-
Will group images as well as videos into the same lightbox gallery. Turn off your lightbox plugin when using this.?
Do you mean turn off any other lightbox plugin?
Also, can I just delete the old versions of FV Player Pro from the plugin page?
Thanks, Katalina
Also, the above problems are now on both Chrome and Safari!
On mobile (Safari) the video has to be clicked, then your lightbox pops up, but doesn’t play. If I click again and again eventually the video might open in the standard iphone player. Does your player work on iphone? Would it play in FV or iphone’s player?
Hi, me again.
I got the new update off your site because it never showed up on WP.
1. Now the videos on my site don’t auto play even though they are set that way.
2. Below the video, instead of only being able to play or pause there is a next and previous choice. That is not something that I need.
3. Often I’m getting the same error message from above message and the videos aren’t playing. I NEVER had this problem ever before a few weeks ago. Are you saying that it’s Vimeos issue solely?
stringsalong.com the front page videos or you can opt in and see more videos.
All giving same problems.Thanks, Katalina
Dear Martin,
I am getting really discouraged. I was told that FV would
work with me until these problems are fixed. They are not fixed.I am still getting an error message, see attached.
If the answer is the css work please explain what I should do.
I trusted and used FV on 600+ videos on my site and
they are not dependable!?!?!?!?!?Thanks, Katalina
If that is your fix for me, could I please get detailed step
by step instructions how to put it in my css?I have NO idea what that means. Please help!
Katalina
hello?
Thank you, The problem is happening on the front page that I gave you with those 3 videos and every other page on the site. If you want to look at more do the free opt in and go to the 8 free videos.
Safari 8.0.4
OS Yosemite 10.10.2Thanks for the help, Katalina
Sorry, thought that the site info was on top.
My site has 600+ videos and 100+pg, so I really need this to work right.
Nothing special about browser. Chrome works, but Safari is not.Thank you, Katalina
OK I uploaded the new version and tried Safari.
Unfortunately, still does the same thing when playing videos.
On a page that has more than 1 video, if I play one and then click the video to pause it pulls up the next video ex. 1of5, then 2of5, 3of5 and never plays any again.Let me know please, Katalina
Yes, all the other plugins update normally.
I have FV Player Pro version 0.3.3 and FV WP Flowplayer 2.3.16 installed. Correct?
Are you saying that the paid version should be showing up in WP for update on my dashboard?
When I search add plugins the FV Player Pro does not some up, it only shows FV WP Flowplayer and I’m up to date on that.
If I need to uninstall and reinstall could you guide me through this process. I already have a LOT of videos on my site using FV and don’t want to loss days of work.
1)where do I get the update?
2) Exactly, step by step do I backup my files and reinstall it.
I am really on a time crunch to release and am waiting for the player to work right.
Thank you, Katalina
I’ve looked and there is no update showing?
Help please. Give me a link if you see it.
Thanks, Katalina
