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Wordpress says that the plugin isn't installed

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › Wordpress says that the plugin isn't installed

  • Renato 9 years ago
    Avatar photo

    A weird thing has happend. I have FV WordPress Flowplayer and Pro addon installed. But when I go to settings the Plugin doesn’t show up.

    Any idea?

    fv-player
    FV-Player
Viewing 7 replies - 1 through 7 (of 7 total)
  • Eduard 9 years ago
    Avatar photo

    Hi Renato,

    Thanks for reporting this bug. I’m not sure how to replicate it, however. Have you tried to manually reinstall both plugins? You can download the free version here and the Pro version in your licenses screen. All your settings will remain intact.

    Thanks,
    Eduard

    Renato 9 years ago
    Avatar photo

    Hi Eduard,
    What I have to do? Uninstall both versions and then upload them? Will I not lose my settings?

    Renato 9 years ago
    Avatar photo

    The strangest thing is that the videos are working fine. I’ve realized this problem because I don’t want that the name of the video shows up below the video window. Then when I went to fix this I realized the problem. Because, if I’m not wrong, this setting is at the FV Player settings.

    Eduard 9 years ago
    Avatar photo

    Hi Renato,

    Yes, uninstall and upload again. Your settings will remain intact.

    Thanks,
    Eduard

    Renato 9 years ago
    Avatar photo

    Hi Eduard, thanks.
    It’s worked. But another thing is happening now. The name of the video file is showing up below every video window. I couldn’t find where I can disable this feature. Could you help please?

    Best,
    Renato.

    Martin 9 years ago

    Hello Renato,

    I see that the problem is that you can’t actually remove these captions as they keep coming back.

    We will include a fix for this for new plugin release tomorrow, you will be able to disable these captions with a single global option.

    Thanks,
    Martin

    Martin 9 years ago

    Hello Renato,

    FV Player Pro 0.8 includes a new option in Settings -> FV Player Pro -> Hosting -> Youtube (or Vimeo) -> “Disable video titles” which removes these titles.

    Unfortunately the new release is late, but you can get it even right now – just deactivate your current running copy of “FV Player Pro” and then delete it. Once that is done head over back to Settings -> FV Player and hit the yellow “Install Pro extension” which will give you the latest version.

    Thanks,
    Martin

Viewing 7 replies - 1 through 7 (of 7 total)
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