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VTT Chapters missing…

[Solved]

Foliovision › Forums › FV Player › Troubleshooting › VTT Chapters missing…

  • Gillian W. 2 years, 6 months ago

    Hello – great video player thanks! I have the Pro version.

    I’m trying to get chapters to work – and have had some success, but only 9 of my 12 chapters appear (both below the player, and on the timeline).
    This is my list at present:

    WEBVTT

    00:00:00.120 –> 00:00:36.580
    Introduction

    00:00:36.600 –> 00:02:27.860
    Safety First!

    00:02:27.840 –> 00:04:49.819
    Training a herding dog is completely different

    00:04:49.839 –> 00:08:52.539
    Hunting instinct

    00:08:52.559 –> 00:10:46.580
    Suitable trainer?

    00:10:46.600 –> 00:11:48.420
    Suitable dogs

    00:11:48.440 –> 00:17:29.420
    Suitable sheep

    00:17:29.440 –> 00:19:57.940
    Suitable training area

    00:19:57.960 –> 00:21:14.860
    The dog’s confidence

    00:21:14.880 –> 00:23:23.300
    Learn your commands

    00:23:23.319 –> 00:23:52.019
    A quick summary

    00:23:52.039 –> 00:23:59.039
    Tutorial credits


    This is the video export file:

    ‘{“ab”:””,”ad”:””,”ad_height”:””,”ad_width”:””,”ad_skip”:””,”align”:””,”autoplay”:””,”controlbar”:””,”copy_text”:””,”embed”:””,”end_actions”:”splashend”,”end_action_value”:””,”height”:”720″,”hflip”:””,”lightbox”:””,”lightbox_caption”:””,”lightbox_height”:””,”lightbox_width”:””,”player_name”:”Top tips”,”player_slug”:””,”playlist”:””,”playlist_advance”:””,”qsel”:”true”,”share”:””,”share_title”:””,”share_url”:””,”speed”:””,”sticky”:””,”video_ads”:””,”video_ads_post”:””,”width”:”1280″,”status”:”published”,”meta”:[{“meta_key”:”post_id”,”meta_value”:”15562″},{“meta_key”:”post_id”,”meta_value”:”1637″},{“meta_key”:”post_id”,”meta_value”:”17606″},{“meta_key”:”post_id”,”meta_value”:”28060″}],”videos”:[{“caption”:””,”end”:””,”mobile”:””,”rtmp”:””,”rtmp_path”:””,”splash”:”https:\/\/d1iaqd6ffd2voo.cloudfront.net\/top-tips\/1280-top-tips.jpg”,”splash_text”:””,”splash_attachment_id”:”0″,”src”:”https:\/\/d1iaqd6ffd2voo.cloudfront.net\/top-tips\/top-tips.m3u8″,”src1″:””,”src2″:””,”start”:””,”meta”:[{“meta_key”:”last_video_meta_check”,”meta_value”:”1650975044″},{“meta_key”:”duration”,”meta_value”:”1219.32627″},{“meta_key”:”subtitles_en”,”meta_value”:”https:\/\/d1iaqd6ffd2voo.cloudfront.net\/top-tips\/top-tips-english.vtt”},{“meta_key”:”subtitles_es”,”meta_value”:”https:\/\/d1iaqd6ffd2voo.cloudfront.net\/top-tips\/top-tips-spanish.vtt”},{“meta_key”:”subtitles_fr”,”meta_value”:”https:\/\/d1iaqd6ffd2voo.cloudfront.net\/top-tips\/top-tips-french.vtt”},{“meta_key”:”chapters”,”meta_value”:”https:\/\/d1iaqd6ffd2voo.cloudfront.net\/top-tips\/top-tips-chapters.vtt”}]}]}’

    I’ve tried many different things, including moving the chapters vtt file to my WordPress – and various changes to the timing of the chapters etc.

    Any help would be greatly appreciated.
    Thanks, Andy.

    screenshot-2022-10-15-at-2-44-39-pm
    Screenshot-2022-10-15-at-2.44.39-pm
Viewing 6 replies - 1 through 6 (of 6 total)
  • Martin 3 years ago

    Hello Andy,

    thank you for providing all the details!

    The duration of your video is 1219 seconds, which is 20:19, as shown in your screenshot. So any chapters which are past that time are not going to show as they would lead nowhere.

    Thanks,
    Martin

    Gillian W. 3 years ago

    Hello Martin,
    Thank you for your reply. Please accept my apology. I meant to point out that when chapters are applied, the duration of the video shown on the splash screen is much shorter than the actual duration of the video.
    Once you play the video, the correct duration displays (24:31).
    Can you see anything in my chapters VTT which would make that so??
    Best wishes, Andy

    screenshot-2022-10-17-at-7-01-51-pm
    Screenshot-2022-10-17-at-7.01.51-pm
    Martin 3 years ago

    Hello Andy,

    in that case the issue is that FV Player has not properly detected the duration of your video.

    Please try to post your video again into a new player with the chapters, will it get proper video duration this time?

    Thanks,
    Martin

    Gillian W. 3 years ago

    That fixed it Martin!
    Thank you so much for your help. I should have thought of creating a new player (kicking myself)!
    Now I just have another 72 videos to add chapters to!
    Thanks again!
    Andy

    Martin 3 years ago

    Hello Andy,

    we are currently working on the new FV Player editor which will present the video duration in a better way. With that you would notice that the video duration somehow does not match.

    Thanks,
    Martin

    Gillian W. 3 years ago

    Thanks. That sounds useful.
    Andy

Viewing 6 replies - 1 through 6 (of 6 total)
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